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Russian Speaking Customer Service Representative Jobs

Gotham Outsourcing, Inc.

Be Seen First

Russian Speaking Sales Representative

Manhattan, NY · On-site

$49K - $77K/yr (+ commission)

Gotham Outsourcing is looking for a Russian-speaking Sales Representative to work directly with ... Previous sales, customer service, outreach, or community engagement experience preferred. * Fluent ...

Senior Helpers

Russian Speaking Caregiver

Chicago, IL · On-site

$14.75 - $18.50/hr

Must speak Russian language Senior Helpers is the nation's premier provider of in-home senior services ranging from specialized care for those with diseases, such as dementia, Alzheimer's and ...

System One

Customer Service Representative

Wauwatosa, WI · On-site

$21/hr

Monday-Friday, standard business hours BILINGUAL CUSTOMER SERVICE REPRESENTATIVE OVERVIEW: We're seeking a bilingual (Spanish-speaking) customer-focused professional to support participants, property ...

Modivcare

MC - Lynn - Caregiver- Russian Speaking

Lynn, MA · On-site

$22/hr

Join Our Team as a Russian Speaking Caregiver- Short Shift availability needed! * Earn Up to $22 hr ... Be a friendly face and a steady presence The physical demands described are representative of those ...

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Russian Speaking Customer Service Representative information

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How much do russian speaking customer service representative jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for russian speaking customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a Russian speaking customer service representative?

Russian Speaking Customer Service Representatives are professionals who assist customers in Russian, handling inquiries, complaints, and providing information about products or services. They work in various industries such as retail, finance, travel, and technology, serving Russian-speaking clients. Their main responsibilities include resolving issues, processing orders, and ensuring customer satisfaction while communicating fluently in both Russian and, often, another language such as English. They may work via phone, email, live chat, or in person, depending on the company’s needs.

What are the key skills and qualifications needed to thrive as a Russian speaking customer service representative?

To excel as a Russian Speaking Customer Service Representative, you need fluency in Russian and English, strong problem-solving abilities, and prior customer service experience. Familiarity with CRM platforms, ticketing systems, and call center software is typically required. Outstanding interpersonal skills, patience, and the ability to remain calm under pressure help you deliver exceptional service. These competencies are crucial for effectively resolving customer issues and ensuring satisfaction in a multilingual support environment.

What are some common challenges Russian speaking customer service representatives face when supporting international clients?

Russian Speaking Customer Service Representatives often encounter challenges such as navigating cultural differences, managing language nuances, and handling complex inquiries from non-native speakers. They must balance providing accurate and empathetic support while adhering to company policies and meeting performance metrics. Working with international clients may also require flexibility in scheduling and adaptability to various communication platforms. Building strong relationships and clear communication are essential to succeed in this dynamic environment.

What is the difference between Russian Speaking Customer Service Representative vs Russian Speaking Technical Support Specialist?

AspectRussian Speaking Customer Service RepresentativeRussian Speaking Technical Support Specialist
CredentialsCustomer service experience, communication skillsTechnical knowledge, troubleshooting skills
Work EnvironmentCall centers, customer service departmentsIT support, technical departments
Industry UsageRetail, telecom, service industriesIT, software, hardware companies
Search & Comparison IntentCustomer service roles, language skillsTechnical support roles, technical language skills

The main difference is that a Russian Speaking Customer Service Representative focuses on general customer interactions, inquiries, and service issues, while a Russian Speaking Technical Support Specialist handles technical troubleshooting and product support. Both roles require strong Russian language skills, but technical support roles demand more technical knowledge and problem-solving abilities.

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Russian Speaking Customer Service Representative jobs near you
Infographic showing various Russian Speaking Customer Service Representative job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

French Speaking Customer Service Representative

MCI Careers

FL • Remote

$14/hr

Full-time

Re-posted 26 days ago

Job description

Overview

MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. 

At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization.

We are seeking a motivated and customer-focused French Speaking Customer Service Representative to join our dynamic team. In this role, you will be responsible for providing professional and efficient support to French-speaking customers across multiple channels. You will act as the first point of contact, assisting customers with inquiries, resolving issues, and ensuring a positive customer experience. This position is ideal for individuals who are passionate about customer service, highly organized, and able to communicate effectively in both French and English.

To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test.


Responsibilities

Key Responsibilities:

  • Provide exceptional customer support to French-speaking customers via phone, email, and chat.

  • Handle customer inquiries, complaints, and requests in a professional and timely manner.

  • Accurately capture and update customer information in internal systems and CRM platforms.

  • Troubleshoot and resolve customer issues while maintaining high service standards.

  • Escalate complex issues to the appropriate internal teams when necessary.

  • Maintain detailed and accurate records of all customer interactions.

  • Meet or exceed individual and team performance targets, including quality, productivity, and customer satisfaction metrics.

  • Follow company policies, procedures, and compliance guidelines.

  • Collaborate with team members and other departments to ensure seamless customer support.


Qualifications

WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION?

All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities:

  • High School Diploma/GED

  • Fluency in French and English (spoken and written) is essential.

  • Previous experience in a customer service or call centre environment, preferably within a BPO environment.

  • Strong verbal and written communication skills.

  • Ability to handle high volumes of customer interactions while maintaining quality service.

  • Basic computer literacy and experience working with CRM or ticketing systems.

  • Strong problem-solving skills and the ability to remain calm under pressure.

Nice to Have

  • Additional language skills.

  • Experience supporting international customers.

  • Familiarity with customer service platforms or CRM systems.

  • Experience working in a fast-paced, target-driven environment.

  • Strong administrative and organizational skills.

MCI Careers logo

About MCI Careers

Sourced by ZipRecruiter

MCI Careers is a noted global leader in the Business Process Outsourcing (BPO) industry located in Ashburn, VA, US. Recognized for delivering robust customer engagement services, tech integrations, and consulting, they serve numerous world-class brands and governmental bodies. MCI Careers was established in 2009 by Anthony Marlowe following the purchase of his prior BPO company which boasted over 3,200 employees. The company has set a mission to provide opportunities for people who seek continuous improvement and personal growth through their professional journey.

Industry

Computer and electronic product manufacturing

Company size

1,001 - 5,000 Employees

Headquarters location

Ashburn, VA, US

Social media

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