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German Speaking Customer Service Jobs (NOW HIRING)

TTEC

German speaking Recruiter

Krakow, WI · Hybrid

In this role, you will drive talent acquisition strategies for German speaking candidates across customer service, telesales, inside sales, and outbound campaigns for our clients or internal BPO ...

TTEC

Talent Intelligence Lead - German

Krakow, WI

As the German speaking Talent Intelligence Lead in Krakow, poalnd youll be a part of creating and ... customer experiences while you also #ExperienceTTEC. We are seeking an experienced and highly ...

Clera

Account Executive (German Speaking)

San Francisco, CA · On-site

$70K - $120K/yr

... customer service - all powered by proprietary AI developed and hosted entirely in Europe. We're ... German Speaking) to join our Vienna-based team. You'll run high-volume inbound demos, own the full ...

Clera

Account Executive (German Speaking)

San Francisco, CA · On-site

$70K - $120K/yr

... customer service -- all powered by proprietary AI developed and hosted entirely in Europe. We're ... German Speaking) to join our Vienna-based team. You'll run high-volume inbound demos, own the full ...

ADP

Digital Sales Associate - German Speaking

Cedar Brook, NJ · On-site

$13.75 - $18.75/hr

Insightful Expertise, Integrity is Everything, Service Excellence, Inspiring Innovation, Each ... Collaborate daily with both internal and external customers, establishing and maintaining good ...

Atlassian

Engagement Manager (German speaking)

... customer success. Advisory Services team members engage with our largest strategic and enterprise ... German is also required, due to a strong presence of customers in the DACH region. It's nice if you ...

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How much do german speaking customer service jobs pay per hour?

As of Jul 25, 2026, the average hourly pay for german speaking customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What does a typical workday look like for a German Speaking Customer Service representative?

A typical workday for a German Speaking Customer Service representative involves handling customer inquiries via phone, email, or live chat in both German and English, resolving issues, and providing product or service information. You'll often collaborate with other team members or departments to resolve complex cases and ensure a positive customer experience. You may also be required to log interactions in a CRM system and participate in team meetings or training sessions. The role can be fast-paced but offers a supportive team environment where communication and teamwork are highly valued.

What is a German Speaking Customer Service job?

A German Speaking Customer Service job involves assisting customers in German, typically via phone, email, or chat. Responsibilities include answering inquiries, resolving issues, and providing support related to products or services. This role requires fluency in German and often English, as well as strong communication and problem-solving skills. It is common in industries like e-commerce, travel, and finance.

What are the key skills and qualifications needed to thrive in the German Speaking Customer Service position, and why are they important?

To excel as a German Speaking Customer Service professional, you need fluency in both German and English, strong communication abilities, and experience in customer support or a related field. Familiarity with CRM platforms such as Salesforce or Zendesk, as well as proficiency in using email and chat support tools, is often required. Excellent listening skills, patience, and a problem-solving mindset are vital soft skills in this customer-facing role. These competencies ensure efficient resolution of customer inquiries, high satisfaction levels, and effective collaboration within diverse teams.

More about German Speaking Customer Service jobs
What cities are hiring for German Speaking Customer Service jobs? Cities with the most German Speaking Customer Service job openings:
What are the most commonly searched types of German Speaking Customer Service jobs? The most popular types of German Speaking Customer Service jobs are:
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German Speaking Customer Service jobs near you
Infographic showing various German Speaking Customer Service job openings in the United States as of July 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
German speaking Recruiter

German speaking Recruiter

TTEC

Krakow, WI • Hybrid

Full-time

Posted 17 days ago

TTEC rating

5.8

Company rating: 5.8 out of 10

Based on 197 frontline employees who took The Breakroom Quiz

370th of 454 rated business services

Job description

German speaking Recruiter
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German speaking Recruiter In House (EMEA Region) Krakow (Hybrid)

Job Summary:

We are looking for a dynamic and resourceful Talent Acquisition Specialist with strong experience in high-volume, Customer Service, multilingual sales recruitment across the EMEA region. In this role, you will drive talent acquisition strategies for German speaking candidates across customer service, telesales, inside sales, and outbound campaigns for our clients or internal BPO sales operations. Youll be expected to quickly source, engage, and onboard top-tier sales professionals who thrive in performance-driven environments across diverse markets in Europe, the Middle East, and Africa. You will work 3 days in the office and two days at home.

Key Responsibilities:

Own the end-to-end recruitment process for BPO sales and CX roles across the EMEA region, including sourcing, screening, interviewing, and onboarding.
Understand where to source German speaking talent across EU countries and build a proactive data base for current and future needs
Use social media, Job boards and relationships with universities to source German speaking talent for roles in Poland and other TTEC sites in EMEA.
Work closely with operational leaders and account managers to understand hiring needs across multiple campaigns (inbound, outbound, upselling, retention).
Source talent across multiple EMEA countries, often requiring multilingual capabilities (German)
Conduct language assessments and role-based evaluations for sales effectiveness, objection handling, and client-fit.
Maintain a steady pipeline of qualified sales candidates across EMEA locations through active and passive sourcing methods.
Organize and manage virtual and on-site recruitment drives and job fairs in key cities or regions.
Stay up to date with labor laws, talent availability, and compensation benchmarks across EMEA countries.
Use data-driven recruiting metrics (time-to-fill, cost-per-hire, source effectiveness) to optimize and report recruitment activity.
Promote employer brand in local markets through social media, talent communities, and regional partnerships.

Requirements:

Minimum 23 years of recruitment experience in a BPO or high-volume CX or sales hiring environment, with a focus on EMEA markets.
Proven ability to recruit for multilingual and multicultural sales roles, especially for voice-based campaigns.
Strong sourcing skills using platforms like LinkedIn Recruiter, local job boards (e.g., Reed, StepStone, Bayt, Jobberman), and referrals.
Excellent communication and interviewing skills with cultural sensitivity across European, Middle Eastern, and African regions.
Experience with Applicant Tracking Systems (ATS) and recruitment CRMs.
Ability to manage competing priorities and large volumes of requisitions in a fast-paced setting.
Understanding of sales KPIs, performance benchmarks, and motivational drivers in a BPO environment.
________________________________________

Preferred Qualifications:

Familiarity with specific BPO hubs in EMEA (e.g., South Africa, Egypt, Poland, Romania, Portugal).
Experience recruiting for international campaigns
Fluent German language skills
Knowledge of BPO verticals such as telecom, fintech, e-commerce, travel, or tech support.
Fluency in an additional EMEA language is a plus (e.g., French, Arabic, German, Spanish, etc.).
Background in outbound telesales, lead generation, or inside sales is advantageous.

What We Offer:
Opportunity to work in a fast-paced, multicultural environment with global BPO leaders.
Competitive salary and recruitment incentives.
Training and tools to support recruitment across diverse markets.

Location/Division Krakow (City), Poland, Remote Job Requisition 04CPS Work From Home Yes
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