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German Speaking Customer Service Jobs (NOW HIRING)

Stanley Black & Decker

Dispute Agent with German

Manage and resolve OTC disputes for German-speaking customers in a timely, accurate, and ... Cooperate closely with cross-functional teams, including Sales, Supply Chain, and Customer Service ...

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German Speaking Customer Service information

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How much do german speaking customer service jobs pay per hour?

As of Jul 5, 2026, the average hourly pay for german speaking customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What does a typical workday look like for a German Speaking Customer Service representative?

A typical workday for a German Speaking Customer Service representative involves handling customer inquiries via phone, email, or live chat in both German and English, resolving issues, and providing product or service information. You'll often collaborate with other team members or departments to resolve complex cases and ensure a positive customer experience. You may also be required to log interactions in a CRM system and participate in team meetings or training sessions. The role can be fast-paced but offers a supportive team environment where communication and teamwork are highly valued.

What is a German Speaking Customer Service job?

A German Speaking Customer Service job involves assisting customers in German, typically via phone, email, or chat. Responsibilities include answering inquiries, resolving issues, and providing support related to products or services. This role requires fluency in German and often English, as well as strong communication and problem-solving skills. It is common in industries like e-commerce, travel, and finance.

What are the key skills and qualifications needed to thrive in the German Speaking Customer Service position, and why are they important?

To excel as a German Speaking Customer Service professional, you need fluency in both German and English, strong communication abilities, and experience in customer support or a related field. Familiarity with CRM platforms such as Salesforce or Zendesk, as well as proficiency in using email and chat support tools, is often required. Excellent listening skills, patience, and a problem-solving mindset are vital soft skills in this customer-facing role. These competencies ensure efficient resolution of customer inquiries, high satisfaction levels, and effective collaboration within diverse teams.

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German Speaking Customer Service jobs near you

German Back Office Agent or Customer Support Agent - Relocation Abroad

Cross Border Talents

Remote

$19.25 - $25.50/hr

Other

Posted 12 days ago

Job description

German Back Office Agent Or Customer Support Agent - Relocation Abroad

Graz, Austria Or refer someone Job Openings German Back Office Agent Or Customer Support Agent - Relocation Abroad

About The Job German Back Office Agent Or Customer Support Agent - Relocation Abroad

Job Opportunity: German-Speaking Customer Support & Content Moderation Roles Work from Home (Portugal, Greece, or Bulgaria)

We are currently hiring German-speaking professionals for fully remote positions based in Portugal, Greece, or Bulgaria. This is an excellent opportunity to launch or grow your international career with full relocation support, a stable income, and great working conditions all from the comfort of your home.

Key Details:

  • Languages: German (C1+ or higher) and English (B2+)
  • Location: Anywhere in Portugal, Greece, or Bulgaria (EU passport required)
  • Work Type: Permanent, full-time remote contract
  • Monthly Salary: 1,700-2,400euro net (12-month salary)
  • Relocation Support: Includes flight, hotel accommodation for 46 weeks, and assistance with securing long-term housing
  • Home Office Setup: Computer and Wi-Fi connection provided
  • Housing Costs: A fully furnished 40 m² apartment costs approx. 250400/month depending on the location
  • Additional Option: Some roles offer fully paid accommodation (including utilities)

Benefits:

  • Paid training
  • Medical and personal insurance
  • International work environment
  • Opportunities for career development

Open Roles:

  • Content Moderator: Monitor and ensure safe, high-quality online content
  • Customer Support & Marketing: Help customers via phone, email, or chat

Important: These roles are available only to EU passport holders.

Interested? Contact me for more details or to apply: marco.velenosi@cbtalents.com WhatsApp: +39 334 619 6398

Or refer someone

Apply