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Full Time German Speaking Customer Service Jobs (NOW HIRING)

TTEC

German speaking Recruiter

Krakow, WI · Hybrid

In this role, you will drive talent acquisition strategies for German speaking candidates across customer service, telesales, inside sales, and outbound campaigns for our clients or internal BPO ...

MCI Careers

AR

$15 - $16/hr

We are seeking a motivated and customer-focused French Speaking Customer Service Representative to join our dynamic team. In this role, you will be responsible for providing professional and ...

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How much do full time german speaking customer service jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for full time german speaking customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is the difference between Full Time German Speaking Customer Service vs Full Time German Speaking Technical Support?

AspectFull Time German Speaking Customer ServiceFull Time German Speaking Technical Support
Required SkillsCustomer communication, problem-solving, basic product knowledgeTechnical troubleshooting, product expertise, problem resolution
Work EnvironmentCall centers, customer service departmentsHelp desks, technical support teams
Industry UsageRetail, telecom, e-commerceIT, software, hardware companies
Common Search IntentCustomer service roles, German speaking customer supportTechnical support roles, German speaking tech support

Both roles require German language proficiency and customer interaction skills. Customer Service focuses on general inquiries and issue resolution, while Technical Support involves technical troubleshooting and product expertise. The choice depends on your technical background and interest in technical problem-solving.

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Full Time German Speaking Customer Service jobs near you
Infographic showing various Full Time German Speaking Customer Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

German speaking Recruiter

TTEC

Krakow, WI • Hybrid

Full-time

Re-posted 6 days ago

TTEC rating

5.6

Company rating: 5.6 out of 10

Based on 201 frontline employees who took The Breakroom Quiz

417th of 491 rated business services

Job description

German speaking Recruiter
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German speaking Recruiter In House (EMEA Region) Krakow (Hybrid)

Job Summary:

We are looking for a dynamic and resourceful Talent Acquisition Specialist with strong experience in high-volume, Customer Service, multilingual sales recruitment across the EMEA region. In this role, you will drive talent acquisition strategies for German speaking candidates across customer service, telesales, inside sales, and outbound campaigns for our clients or internal BPO sales operations. Youll be expected to quickly source, engage, and onboard top-tier sales professionals who thrive in performance-driven environments across diverse markets in Europe, the Middle East, and Africa. You will work 3 days in the office and two days at home.

Key Responsibilities:

Own the end-to-end recruitment process for BPO sales and CX roles across the EMEA region, including sourcing, screening, interviewing, and onboarding.
Understand where to source German speaking talent across EU countries and build a proactive data base for current and future needs
Use social media, Job boards and relationships with universities to source German speaking talent for roles in Poland and other TTEC sites in EMEA.
Work closely with operational leaders and account managers to understand hiring needs across multiple campaigns (inbound, outbound, upselling, retention).
Source talent across multiple EMEA countries, often requiring multilingual capabilities (German)
Conduct language assessments and role-based evaluations for sales effectiveness, objection handling, and client-fit.
Maintain a steady pipeline of qualified sales candidates across EMEA locations through active and passive sourcing methods.
Organize and manage virtual and on-site recruitment drives and job fairs in key cities or regions.
Stay up to date with labor laws, talent availability, and compensation benchmarks across EMEA countries.
Use data-driven recruiting metrics (time-to-fill, cost-per-hire, source effectiveness) to optimize and report recruitment activity.
Promote employer brand in local markets through social media, talent communities, and regional partnerships.

Requirements:

Minimum 23 years of recruitment experience in a BPO or high-volume CX or sales hiring environment, with a focus on EMEA markets.
Proven ability to recruit for multilingual and multicultural sales roles, especially for voice-based campaigns.
Strong sourcing skills using platforms like LinkedIn Recruiter, local job boards (e.g., Reed, StepStone, Bayt, Jobberman), and referrals.
Excellent communication and interviewing skills with cultural sensitivity across European, Middle Eastern, and African regions.
Experience with Applicant Tracking Systems (ATS) and recruitment CRMs.
Ability to manage competing priorities and large volumes of requisitions in a fast-paced setting.
Understanding of sales KPIs, performance benchmarks, and motivational drivers in a BPO environment.
________________________________________

Preferred Qualifications:

Familiarity with specific BPO hubs in EMEA (e.g., South Africa, Egypt, Poland, Romania, Portugal).
Experience recruiting for international campaigns
Fluent German language skills
Knowledge of BPO verticals such as telecom, fintech, e-commerce, travel, or tech support.
Fluency in an additional EMEA language is a plus (e.g., French, Arabic, German, Spanish, etc.).
Background in outbound telesales, lead generation, or inside sales is advantageous.

What We Offer:
Opportunity to work in a fast-paced, multicultural environment with global BPO leaders.
Competitive salary and recruitment incentives.
Training and tools to support recruitment across diverse markets.

Location/Division Krakow (City), Poland, Remote Job Requisition 04CPS Work From Home Yes
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