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Russian Speaking Customer Service Representative Jobs

Monday-Friday, standard business hours BILINGUAL CUSTOMER SERVICE REPRESENTATIVE OVERVIEW: We're seeking a bilingual (Spanish-speaking) customer-focused professional to support participants, property ...

Customer service representative

Brooklyn, NY · On-site

$17 - $23/hr

Customer Service Representative Company Overview: At NetCost Market, we strive to meet the highest ... Bilingual Russian preferred * Proven customer support experience (3-5 years) * Ability to train and ...

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Russian Speaking Customer Service Representative information

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How much do russian speaking customer service representative jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for russian speaking customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a Russian speaking customer service representative?

Russian Speaking Customer Service Representatives are professionals who assist customers in Russian, handling inquiries, complaints, and providing information about products or services. They work in various industries such as retail, finance, travel, and technology, serving Russian-speaking clients. Their main responsibilities include resolving issues, processing orders, and ensuring customer satisfaction while communicating fluently in both Russian and, often, another language such as English. They may work via phone, email, live chat, or in person, depending on the company’s needs.

What are the key skills and qualifications needed to thrive as a Russian speaking customer service representative?

To excel as a Russian Speaking Customer Service Representative, you need fluency in Russian and English, strong problem-solving abilities, and prior customer service experience. Familiarity with CRM platforms, ticketing systems, and call center software is typically required. Outstanding interpersonal skills, patience, and the ability to remain calm under pressure help you deliver exceptional service. These competencies are crucial for effectively resolving customer issues and ensuring satisfaction in a multilingual support environment.

What are some common challenges Russian speaking customer service representatives face when supporting international clients?

Russian Speaking Customer Service Representatives often encounter challenges such as navigating cultural differences, managing language nuances, and handling complex inquiries from non-native speakers. They must balance providing accurate and empathetic support while adhering to company policies and meeting performance metrics. Working with international clients may also require flexibility in scheduling and adaptability to various communication platforms. Building strong relationships and clear communication are essential to succeed in this dynamic environment.

What is the difference between Russian Speaking Customer Service Representative vs Russian Speaking Technical Support Specialist?

AspectRussian Speaking Customer Service RepresentativeRussian Speaking Technical Support Specialist
CredentialsCustomer service experience, communication skillsTechnical knowledge, troubleshooting skills
Work EnvironmentCall centers, customer service departmentsIT support, technical departments
Industry UsageRetail, telecom, service industriesIT, software, hardware companies
Search & Comparison IntentCustomer service roles, language skillsTechnical support roles, technical language skills

The main difference is that a Russian Speaking Customer Service Representative focuses on general customer interactions, inquiries, and service issues, while a Russian Speaking Technical Support Specialist handles technical troubleshooting and product support. Both roles require strong Russian language skills, but technical support roles demand more technical knowledge and problem-solving abilities.

More about Russian Speaking Customer Service Representative jobs

What cities are hiring for Russian Speaking Customer Service Representative jobs?

Cities with the most Russian Speaking Customer Service Representative job openings:

What states have the most Russian Speaking Customer Service Representative jobs?

States with the most job openings for Russian Speaking Customer Service Representative jobs include:

What job categories do people searching Russian Speaking Customer Service Representative jobs look for?

The top searched job categories for Russian Speaking Customer Service Representative jobs are:

Infographic showing various Russian Speaking Customer Service Representative job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Spanish Bilingual Customer Service Representative

Fort Myers, FL • On-site


Alta Resources

7.1

Company rating: 7.1 out of 10

Based on 32 frontline employees who took The Breakroom Quiz

18th of 72 rated call and contact centers

Good employer

Paid breaks

Recommended by parents


$14.50 - $18.25/hr

Full-time

Re-posted 17 days ago


Job description

Alta Resources is Hiring!
Alta Resources is looking for Spanish Speaking Customer Service Representatives to provide professional, high-quality, "best-in-class" customer service and sales support.
As a Spanish Bilingual Customer Care Rep you will have the opportunity to make a difference in the life of customers. You will listen to, talk with and problem solve the issues of concerned customers, most of whom are primary Spanish speakers.
Spanish Speaking Customer Service Representatives Responsibilities include:
  • Work with inbound and/or outbound phone calls, email, social media and other forms of communication to address the needs of our clients' customers.

  • Help facilitate, analyze and resolve (i.e., troubleshoot) customer issues.

  • Provide product support.

  • Investigate and follow up on questions/issues to resolve concerns in an accurate and timely manner.

  • Provide solutions, recommendations and product information with a sense of urgency, positivity and empathy.

Qualifications/Requirements:
  • Must be fluent in Spanish and English, both verbally and in the written word.

  • Strong desire and passion to help people, or as we say at Alta Resources, "Take care of people."

  • Excellent interpersonal, verbal and written communication skills.

  • Ability to build relationships with clients, consumers and coworkers.

  • Strong organization and time management skills.

Education & Experience:
  • High school diploma or equivalent (GED, HSED) required. Post high school education is preferred.

  • Previous work experience in customer service, sales, training, or member retention required.

  • Ability to quickly learn program and product knowledge, work on a PC and navigate a Windows environment.

  • Beginner to Intermediate knowledge and use of Microsoft Word, Excel, PowerPoint and Outlook.

  • Polished phone demeanor, tone and etiquette is required.

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