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Live Chat From Home Jobs (NOW HIRING)

StrataBuilt LLC

live chat representative

$16.50 - $22.25/hr

Live Chat Representative StrataBuilt is a dynamic and innovative company dedicated to providing ... Work-from-home flexibility (if applicable) * Paid training and professional development

ReqRoute

Online Live Chat

San Jose, CA · Remote

$18 - $25/hr

Requirements/Responsibilities What You'll Do Respond to customer questions through online live chat ... Benefits & Perks Remote work from the comfort of your home Part-time scheduling options Flexible ...

AYS

Live Chat Agent

Atlanta, GA · On-site

$15 - $20/hr

... from you! Join our team at AYS Inc and be a part of a dynamic and growing company. Apply now to start your career as a Live Chat Agent.

At Your School (AYS, Inc.)

Live Chat Agent

$15.75 - $21.25/hr

... from you! Join our team at AYS Inc and be a part of a dynamic and growing company. Apply now to start your career as a Live Chat Agent.

TEC Accutite

Live Chat Representative

$16.50 - $22.25/hr

If you have excellent communication skills and a passion for helping others, we want to hear from you! Responsibilities: * Engage with customers in real-time through live chat to provide support and ...

Lightspeed HQ

Live Chat Support

Providence, RI · Remote

This role is responsible for assisting customers through live chat, answering questions, resolving routine issues, providing accurate information, and ensuring a positive customer experience. The ...

New

The Nurse Dolls 2.0

Live chat agent

Chester, VA

$20 - $28/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Nurse Dolls is looking for a Live Chat Agent to join our team and help us deliver an ... hear from you! At The Nurse Dolls, our story began with Dr. Nicole M. Brown, RN, DNP, who was ...

New

At Your School (AYS, Inc.)

Live Chat Support Agent

$19.25 - $25.50/hr

Live Chat Support Agent Phoenix, Arizona, United States Job Overview Position: Live Chat Support ... from you! Join our team at AYS Inc and be a part of our mission to provide top-notch customer ...

AYS

Live Chat Support Agent

Phoenix, AZ · On-site

$18.50 - $24.75/hr

Live Chat Support Agent Location: Remote Job Overview: We are seeking a highly motivated and ... from you! Join our team at AYS Inc and be a part of our mission to provide top-notch customer ...

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Live Chat From Home information

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How much do live chat from home jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for live chat from home in the United States is $21.09, according to ZipRecruiter salary data. Most workers in this role earn between $14.66 and $24.76 per hour, depending on experience, location, and employer.

What is a live chat from home job?

A live chat from home customer service agent works online to help customers with their questions and troubleshooting inquiries. Your responsibilities in this virtual job are to help callers with their IT issues, answer questions about your employer’s products or services, help customers troubleshoot their device or their service, and aid clients with their bills or accounts. Other duties may include facilitating returns, taking orders, and answering customer complaints. Your work takes place in a chat window where you provide customer service in real-time via typing to the people who contact you for assistance. You may be able to do this work on your phone, but most employers expect you to have a computer. When you can’t answer a question, you call a supervisor that can.

What are the key skills and qualifications needed to thrive as a live chat from home agent, and why are they important?

To thrive as a Live Chat From Home agent, you need strong written communication skills, fast and accurate typing, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, live chat platforms, and ticketing systems is typically required. Excellent problem-solving abilities, patience, and professionalism help you stand out in handling diverse customer inquiries remotely. These skills ensure efficient, high-quality support and positive customer experiences in a virtual environment.

What are some common challenges faced by remote live chat agents and how can they be addressed?

Remote live chat agents often face challenges such as managing multiple conversations at once, maintaining consistent response quality, and staying engaged without in-person supervision. To address these, it's important to develop strong multitasking and time management skills, follow standardized scripts or guidelines, and participate in regular team check-ins or training sessions. Staying connected with your team through chat tools and seeking feedback can also help improve performance and job satisfaction.

What is the difference between Live Chat From Home vs Customer Service Representative?

AspectLive Chat From HomeCustomer Service Representative
Work EnvironmentRemote, home-basedOffice or remote depending on employer
Required SkillsCommunication, typing, problem-solvingCommunication, problem-solving, product knowledge
CertificationsNone typically required, but customer service experience helpsCustomer service experience often preferred
Industry UsageOnline retail, tech support, service industriesRetail, telecom, finance, and more

Live Chat From Home and Customer Service Representative roles share similar skills and industry usage, but Live Chat From Home is specifically focused on online, remote communication via chat platforms. Customer Service Representatives may work in various settings, including in-person or remote, and often handle multiple communication channels.

More about Live Chat From Home jobs

What cities are hiring for Live Chat From Home jobs?

Cities with the most Live Chat From Home job openings:

What are the most commonly searched types of Live Chat jobs?

The most popular types of Live Chat jobs are:

What states have the most Live Chat From Home jobs?

States with the most job openings for Live Chat From Home jobs include:

What job categories do people searching Live Chat From Home jobs look for?

The top searched job categories for Live Chat From Home jobs are:

Live Chat From Home jobs near you
Infographic showing various Live Chat From Home job openings in the United States as of August 2026, with employment types broken down into 68% Full Time, 16% Part Time, 11% Temporary, and 5% Contract. Highlights an 63% In-person, 16% Hybrid, and 21% Remote job distribution, with an average salary of $43,875 per year, or $21.1 per hour.

live chat representative

StrataBuilt LLC

Remote

$16.50 - $22.25/hr

Other

Re-posted 26 days ago

Job description

Live Chat Representative

StrataBuilt is a dynamic and innovative company dedicated to providing industry-leading solutions in custom software development and agile consulting. We are committed to delivering outstanding customer experiences, and we are looking for a proactive and personable Live Chat Representative to be a key player in our support team.

Position Overview

The Live Chat Representative will serve as the first point of contact for customers via our online chat platform. This role is essential to ensuring prompt, friendly, and accurate assistance to users seeking support, information, or guidance about our products and services.

Key Responsibilities
  • Respond promptly and professionally to customer inquiries through live chat
  • Resolve customer issues or escalate them appropriately to the relevant department
  • Maintain in-depth knowledge of StrataBuilt's services, products, and policies
  • Document customer interactions and feedback accurately
  • Meet performance metrics including response time, customer satisfaction, and resolution rate
  • Collaborate with team members to improve customer service processes
  • Identify common issues and suggest improvements to FAQs or help articles
  • Represent StrataBuilt’s brand voice in all communications—friendly, helpful, and solution-oriented
Qualifications
  • High school diploma or equivalent; associate or bachelor’s degree preferred
  • Previous experience in a customer support or live chat role is a plus
  • Excellent written communication skills with proper grammar and spelling
  • Strong typing skills (minimum 45 WPM with high accuracy)
  • Tech-savvy and comfortable navigating multiple systems and tools
  • Ability to multitask, prioritize, and manage time effectively
  • Patient, empathetic, and committed to providing excellent customer service
  • Availability to work flexible hours, including evenings or weekends if required
What We Offer
  • Competitive pay and performance bonuses
  • Work-from-home flexibility (if applicable)
  • Paid training and professional development
  • Supportive team culture with opportunities for growth
  • Employee wellness and engagement programs

Apply