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Remote Online Chat Monitor Jobs (NOW HIRING)

Aniesis Pharma

Remote Chat Support Agent

$19.25 - $25.50/hr

  • Medical

  • Dental

  • Vision

  • PTO

Remote Chat Support Agent This is a remote position open to residents of the United States only ... Provide prompt and professional responses to customer inquiries through online chat support ...

Bileddo Associates

Remote Live Chat Agent

Elgin, IL · Remote

We're looking for a Live Chat Agent to provide real-time customer support via online chat platforms. You'll address inquiries, resolve issues, and deliver a positive experience with professionalism ...

Bileddo Associates

Remote Live Chat Agent

We're looking for a Live Chat Agent to provide real-time customer support via online chat platforms. You'll address inquiries, resolve issues, and deliver a positive experience with professionalism ...

ReqRoute

Online Live Chat

San Jose, CA · Remote

$18 - $25/hr

Requirements/Responsibilities What You'll Do Respond to customer questions through online live chat ... Benefits & Perks Remote work from the comfort of your home Part-time scheduling options Flexible ...

New

Consult with Tray

Remote Travel Reservations Coordinator

$17.75 - $22.50/hr

Communicate professionally via email, phone, and online chat. * Research destinations, offers, and ... Fully remote work structure * Flexible scheduling framework * Structured training and ongoing ...

Consult with Tray

Remote Travel Reservations Coordinator

$17.75 - $22.50/hr

Communicate professionally via email, phone, and online chat. * Research destinations, offers, and ... Fully remote work structure * Flexible scheduling framework * Structured training and ongoing ...

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Remote Online Chat Monitor information

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How much do remote online chat monitor jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for remote online chat monitor in the United States is $16.01, according to ZipRecruiter salary data. Most workers in this role earn between $14.66 and $17.31 per hour, depending on experience, location, and employer.

What is the difference between Remote Online Chat Monitor vs Remote Customer Service Representative?

AspectRemote Online Chat MonitorRemote Customer Service Representative
CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma; communication skills
Work EnvironmentOnline chat platforms, home officeCustomer support software, home office
Industry UsageE-commerce, tech support, online servicesRetail, telecom, banking
Job FocusMonitoring chat interactions, ensuring qualityAssisting customers, resolving issues

While both roles involve online communication, a Remote Online Chat Monitor primarily oversees chat interactions to ensure quality and compliance, whereas a Remote Customer Service Representative directly assists customers with their inquiries and issues. The monitor's role is more supervisory, focusing on chat content, while the representative engages in active customer support.

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Remote Online Chat Monitor jobs near you
Infographic showing various Remote Online Chat Monitor job openings in the United States as of August 2026, with employment types broken down into 74% Full Time, 16% Part Time, 3% Temporary, and 7% Contract. Highlights an 1% In-person, and 99% Remote job distribution, with an average salary of $33,308 per year, or $16 per hour.

Remote Online chat specialist

Retirement Solutions Advisors LLC

Remote

Other

Re-posted 22 days ago

Job description

Company Description
The "right fit" must be determined with care. Our extensive knowledge of the legal and regulatory environment assures our client's plan design and operation will meet these requirements. We draw on this same knowledge base to provide our clients with ideas and strategies for maximizing plan contributions and asset accumulation.
Job Description
Responsibilities:
  • Answers incoming customer live chats regarding website navigation issues, service questions, and general client concerns
  • Evaluate customer interactions and elevate issues to Online Chat Manager when appropriate
  • Crete relationships with new customers to better understand and achieve their needs
  • Respond to the customer questions, inquiries, requests and problems accurately, concisely and appropriately
  • Promotes interest in client products and services
  • Consistently achieves established standards of the position
  • Continually portray and project a positive and professional image.
  • Provide administrative support to the customer service team
  • May assist with overflow work and other duties as needed
  • Promotes interest in client products and services
  • Consistently achieves established standards of the position
  • Continually portray and project a positive and professional image
  • Provide administrative support to the customer service team
  • May assist with overflow work and other duties as needed
  • This position is also a remote position in which you will be working from home
Qualifications
Requirements:
  • High school diploma or equivalent.
  • Experience in customer service.
  • Strong telephone etiquette.
  • Familiarity with CRM tools.
  • Excellent communication skills.
  • Ability to manage multiple tasks at once.
  • Ability to adapt to different personalities.

Additional Information
All your information will be kept confidential according to EEO guidelines.

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