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Remote Online Chat Monitor Jobs (NOW HIRING)

Gotham Biotech

Online Chat Representative

Portland, ME · Remote

$24 - $27/hr

This is a remote position. Summary: We are seeking a proactive and customer-focused Online Chat Representative to join our dynamic support team. In this role, you will serve as the primary digital ...

Aniesis Pharma

Remote Chat Support Agent

$19.25 - $25.50/hr

About the job Remote Chat Support Agent This is a remote position open to residents of the United ... Provide prompt and professional responses to customer inquiries through online chat support ...

Aniesis Pharma

Remote Chat Support Agent

$19.25 - $25.50/hr

Remote Chat Support Agent This is a remote position open to residents of the United States only ... Provide prompt and professional responses to customer inquiries through online chat support ...

Bileddo Associates

Remote Live Chat Agent

We're looking for a Live Chat Agent to provide real-time customer support via online chat platforms. You'll address inquiries, resolve issues, and deliver a positive experience with professionalism ...

Bileddo Associates

Remote Live Chat Agent

Elgin, IL · Remote

We're looking for a Live Chat Agent to provide real-time customer support via online chat platforms. You'll address inquiries, resolve issues, and deliver a positive experience with professionalism ...

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All JobsRemote Online Chat Monitor Jobs

Remote Online Chat Monitor information

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$8

$16

$20

How much do remote online chat monitor jobs pay per hour?

As of Jul 3, 2026, the average hourly pay for remote online chat monitor in the United States is $16.01, according to ZipRecruiter salary data. Most workers in this role earn between $14.66 and $17.31 per hour, depending on experience, location, and employer.

What is the difference between Remote Online Chat Monitor vs Remote Customer Service Representative?

AspectRemote Online Chat MonitorRemote Customer Service Representative
CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma; communication skills
Work EnvironmentOnline chat platforms, home officeCustomer support software, home office
Industry UsageE-commerce, tech support, online servicesRetail, telecom, banking
Job FocusMonitoring chat interactions, ensuring qualityAssisting customers, resolving issues

While both roles involve online communication, a Remote Online Chat Monitor primarily oversees chat interactions to ensure quality and compliance, whereas a Remote Customer Service Representative directly assists customers with their inquiries and issues. The monitor's role is more supervisory, focusing on chat content, while the representative engages in active customer support.

More about Remote Online Chat Monitor jobs
What cities are hiring for Remote Online Chat Monitor jobs? Cities with the most Remote Online Chat Monitor job openings:
What states have the most Remote Online Chat Monitor jobs? States with the most job openings for Remote Online Chat Monitor jobs include:
What job categories do people searching Remote Online Chat Monitor jobs look for? The top searched job categories for Remote Online Chat Monitor jobs are:
Remote Online Chat Monitor jobs near you
Infographic showing various Remote Online Chat Monitor job openings in the United States as of June 2026, with employment types broken down into 75% Full Time, 20% Part Time, and 5% Contract. Highlights an 100% Remote job distribution, with an average salary of $33,308 per year, or $16 per hour.
Remote Online chat specialist

Remote Online chat specialist

Retirement Solutions Advisors LLC

Remote

Other

Posted 10 days ago

Job description

Company Description
The "right fit" must be determined with care. Our extensive knowledge of the legal and regulatory environment assures our client's plan design and operation will meet these requirements. We draw on this same knowledge base to provide our clients with ideas and strategies for maximizing plan contributions and asset accumulation.
Job Description
Responsibilities:
  • Answers incoming customer live chats regarding website navigation issues, service questions, and general client concerns
  • Evaluate customer interactions and elevate issues to Online Chat Manager when appropriate
  • Crete relationships with new customers to better understand and achieve their needs
  • Respond to the customer questions, inquiries, requests and problems accurately, concisely and appropriately
  • Promotes interest in client products and services
  • Consistently achieves established standards of the position
  • Continually portray and project a positive and professional image.
  • Provide administrative support to the customer service team
  • May assist with overflow work and other duties as needed
  • Promotes interest in client products and services
  • Consistently achieves established standards of the position
  • Continually portray and project a positive and professional image
  • Provide administrative support to the customer service team
  • May assist with overflow work and other duties as needed
  • This position is also a remote position in which you will be working from home
Qualifications
Requirements:
  • High school diploma or equivalent.
  • Experience in customer service.
  • Strong telephone etiquette.
  • Familiarity with CRM tools.
  • Excellent communication skills.
  • Ability to manage multiple tasks at once.
  • Ability to adapt to different personalities.

Additional Information
All your information will be kept confidential according to EEO guidelines.

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