E-CHAT/E-CHAT Summary; MAAT; ARST; current ICD/DSM codes for medications and diagnoses. * Review in Therap and communicate to HCC ALL: Medication Changes, Appointments Needs, Health Tracking and ...
E-CHAT/E-CHAT Summary; MAAT; ARST; current ICD/DSM codes for medications and diagnoses. * Review in Therap and communicate to HCC ALL: Medication Changes, Appointments Needs, Health Tracking and ...
Registered Nurse
Albuquerque, NM · On-site
$38 - $44/hr
E-CHAT/E-CHAT Summary; MAAT; ARST; current ICD/DSM codes for medications and diagnoses. * Review in Therap and communicate to HCC ALL: Medication Changes, Appointments Needs, Health Tracking and ...
Quick apply
Registered Nurse
Albuquerque, NM · On-site
$38 - $44/hr
E-CHAT/E-CHAT Summary; MAAT; ARST; current ICD/DSM codes for medications and diagnoses. * Review in Therap and communicate to HCC ALL: Medication Changes, Appointments Needs, Health Tracking and ...
Registered Nurse
Albuquerque, NM · On-site
$38 - $44/hr
E-CHAT/E-CHAT Summary; MAAT; ARST; current ICD/DSM codes for medications and diagnoses. * Review in Therap and communicate to HCC ALL: Medication Changes, Appointments Needs, Health Tracking and ...
Registered Nurse
Albuquerque, NM · On-site
$38 - $44/hr
E-CHAT/E-CHAT Summary; MAAT; ARST; current ICD/DSM codes for medications and diagnoses. * Review in Therap and communicate to HCC ALL: Medication Changes, Appointments Needs, Health Tracking and ...
Online Chat Marketing
$85K - $120K/yr
Build upon chat roadmap and socialize 12-18 month strategy * Develop, refine and execute online ... Bachelors degree, BA in eCommerce or Web Marketing preferred, MBA is an added advantage * Like to ...
Online Chat Marketing
$85K - $120K/yr
Build upon chat roadmap and socialize 12-18 month strategy * Develop, refine and execute online ... Bachelors degree, BA in eCommerce or Web Marketing preferred, MBA is an added advantage * Like to ...
Chat Brand Rep (FootJoy)
Denver, CO · On-site +1
$15/hr
Capacity eCommerce creates a unique, work from anywhere, side gig experience that allows maximum engagement with customers, allowing you to chat anytime, anywhere! Capacity finds the enthusiasts ...
Chat Brand Rep (FootJoy)
Denver, CO · On-site +1
$15/hr
Capacity eCommerce creates a unique, work from anywhere, side gig experience that allows maximum engagement with customers, allowing you to chat anytime, anywhere! Capacity finds the enthusiasts ...
Online Chat Representative
Portland, ME · Remote
$24 - $27/hr
Collaborate with cross-functional teams (e.g., technical support, billing, product) to resolve ... Proficient in using live chat platforms, CRM systems, and remote support tools. * Strong written ...
Quick apply
Online Chat Representative
Portland, ME · Remote
$24 - $27/hr
Collaborate with cross-functional teams (e.g., technical support, billing, product) to resolve ... Proficient in using live chat platforms, CRM systems, and remote support tools. * Strong written ...
Lidar com solicitações de clientes via e-mail, telefone e chat * Executar campanhas de vendas e marketing * Viajar para eventos e conferências ao redor do mundo, apresentando nos estandes e ...
Quick apply
Lidar com solicitações de clientes via e-mail, telefone e chat * Executar campanhas de vendas e marketing * Viajar para eventos e conferências ao redor do mundo, apresentando nos estandes e ...
Online Chat Specialist (Entry Level)
New York, NY · Remote
$28 - $35/hr
Collaborate with other departments (e.g., sales, technical support, etc.) to escalate complex ... Proficient in using chat support software , CRM systems, and other digital tools. * Strong ...
Quick apply
Online Chat Specialist (Entry Level)
New York, NY · Remote
$28 - $35/hr
Collaborate with other departments (e.g., sales, technical support, etc.) to escalate complex ... Proficient in using chat support software , CRM systems, and other digital tools. * Strong ...
Customer Service Professional
Albuquerque, NM · On-site
$18.50/hr
Resolves phone and/or written (i.e. chat, email) inquiries in an efficient, effective, professional, and courteous manner for customers and internal associates, which include challenging interactions ...
New
Quick apply
Customer Service Professional
Albuquerque, NM · On-site
$18.50/hr
Resolves phone and/or written (i.e. chat, email) inquiries in an efficient, effective, professional, and courteous manner for customers and internal associates, which include challenging interactions ...
New
Sr. Specialist, Shared Services Management - Medical Team Member
Raleigh, NC · Remote
$16.50 - $21.75/hr
While current volumes are predominately from phone, these are multi-channel contact centers and volumes from other channels are expected to increase (i.e., chat, text, email). The expected working ...
Sr. Specialist, Shared Services Management - Medical Team Member
Raleigh, NC · Remote
$16.50 - $21.75/hr
While current volumes are predominately from phone, these are multi-channel contact centers and volumes from other channels are expected to increase (i.e., chat, text, email). The expected working ...
Online Chat Specialist (Entry Level)
New York, NY · Remote
$28 - $35/hr
Collaborate with other departments (e.g., sales, technical support, etc.) to escalate complex ... Proficient in using chat support software , CRM systems, and other digital tools. * Strong ...
Quick apply
Online Chat Specialist (Entry Level)
New York, NY · Remote
$28 - $35/hr
Collaborate with other departments (e.g., sales, technical support, etc.) to escalate complex ... Proficient in using chat support software , CRM systems, and other digital tools. * Strong ...
Sr. Specialist, Shared Services Management - Medical Team Member
Austin, TX · Remote
$16.75 - $22.25/hr
While current volumes are predominately from phone, these are multi-channel contact centers and volumes from other channels are expected to increase (i.e., chat, text, email). The expected working ...
Sr. Specialist, Shared Services Management - Medical Team Member
Austin, TX · Remote
$16.75 - $22.25/hr
While current volumes are predominately from phone, these are multi-channel contact centers and volumes from other channels are expected to increase (i.e., chat, text, email). The expected working ...
Bilingual Customer Service Associate - Hybrid
Irving, TX · On-site
$18.50 - $19.50/hr
Actively and accurately participates in new hire training support (i.e. chat, side by sides, etc.) * Builds product and process knowledge to effectively interact with customers, within business ...
Bilingual Customer Service Associate - Hybrid
Irving, TX · On-site
$18.50 - $19.50/hr
Actively and accurately participates in new hire training support (i.e. chat, side by sides, etc.) * Builds product and process knowledge to effectively interact with customers, within business ...
Chat Brand Rep (Titleist)
Denver, CO · On-site +1
$20/hr
At Capacity ECommerce, we are looking for remote chat representatives to assist customers and provide an exceptional shopping experience on titleist.com. We believe in the power of human connections ...
Chat Brand Rep (Titleist)
Denver, CO · On-site +1
$20/hr
At Capacity ECommerce, we are looking for remote chat representatives to assist customers and provide an exceptional shopping experience on titleist.com. We believe in the power of human connections ...
Sr. Specialist, Shared Services Management - Medical Team Member
North Wales, PA · Remote
$16.50 - $21.75/hr
While current volumes are predominately from phone, these are multi-channel contact centers and volumes from other channels are expected to increase (i.e., chat, text, email). The expected working ...
Sr. Specialist, Shared Services Management - Medical Team Member
North Wales, PA · Remote
$16.50 - $21.75/hr
While current volumes are predominately from phone, these are multi-channel contact centers and volumes from other channels are expected to increase (i.e., chat, text, email). The expected working ...
Internet Chat Support - Bilingual encouraged to apply On site in Seffner Florida RTG Headquarters ... e-commerce business. With the nation's largest furniture inventory and industry-leading delivery ...
New
Internet Chat Support - Bilingual encouraged to apply On site in Seffner Florida RTG Headquarters ... e-commerce business. With the nation's largest furniture inventory and industry-leading delivery ...
New
Copilot Chat/M365 Trainer
Arlington, VA · On-site
$104K - $150K/yr
Copilot Chat/M365 Trainer Clearance Required: Public Trust - Federal Client requires US Citizenship ... Hands-on labs * eLearning modules * Prompt libraries and templates * Develop role-based learning ...
Copilot Chat/M365 Trainer
Arlington, VA · On-site
$104K - $150K/yr
Copilot Chat/M365 Trainer Clearance Required: Public Trust - Federal Client requires US Citizenship ... Hands-on labs * eLearning modules * Prompt libraries and templates * Develop role-based learning ...
Copilot Chat/M365 Trainer
Arlington, VA · Remote
$104K - $150K/yr
Copilot Chat/M365 Trainer Clearance Required: Public Trust - Federal Client requires US Citizenship ... Hands-on labs * eLearning modules * Prompt libraries and templates * Develop role-based learning ...
Copilot Chat/M365 Trainer
Arlington, VA · Remote
$104K - $150K/yr
Copilot Chat/M365 Trainer Clearance Required: Public Trust - Federal Client requires US Citizenship ... Hands-on labs * eLearning modules * Prompt libraries and templates * Develop role-based learning ...
Internet Chat Support - Bilingual encouraged to apply On site in Seffner Florida RTG Headquarters ... e-commerce business. With the nation's largest furniture inventory and industry-leading delivery ...
New
Internet Chat Support - Bilingual encouraged to apply On site in Seffner Florida RTG Headquarters ... e-commerce business. With the nation's largest furniture inventory and industry-leading delivery ...
New
Product Manager, Google Chat
Kirkland, WA · On-site
Google is a leading technology company seeking a Senior Product Manager for Google Chat. In this ... e.g., ideation to execution, end-to-end, 0 to 1, etc.). • Experience developing or launching ...
Product Manager, Google Chat
Kirkland, WA · On-site
Google is a leading technology company seeking a Senior Product Manager for Google Chat. In this ... e.g., ideation to execution, end-to-end, 0 to 1, etc.). • Experience developing or launching ...
E Chat information
What are the key skills and qualifications needed to thrive as an E-Chat Support Specialist, and why are they important?
How does an E Chat specialist typically collaborate with other customer support teams to resolve complex issues?
What is the difference between E Chat vs Customer Support Representative?
| Aspect | E Chat | Customer Support Representative |
|---|---|---|
| Primary Role | Providing online chat assistance to customers | Handling customer inquiries via phone, email, or in person |
| Work Environment | Online, computer-based | Office or call center |
| Required Skills | Excellent written communication, problem-solving, tech-savvy | Verbal communication, patience, problem-solving |
| Certifications | None typically required, but customer service or tech certifications helpful | Customer service training, sometimes certifications |
While both roles involve assisting customers, E Chat focuses on online chat support, requiring strong written skills and tech familiarity. Customer Support Representatives often handle inquiries via multiple channels, including phone and email, emphasizing verbal communication. Both roles are vital in customer service, but E Chat positions are more suited for those comfortable with digital communication platforms.
What are E Chat jobs?

Full-time
Re-posted 2 days ago
Job description
Great Livin' LLC is seeking a full time professional registered RN. This position provides Nursing services to adults with intellectual and developmental disabilities who are residents of GLLLC Group of Companies' Home and Community Based Waiver Program and ICF-IID.
Nursing services are implemented under established GLLLC policies, and within the scope and limitations set forth in Medicaid's Conditions of Participation as related to Nursing Services through the New Mexico Developmental Disabilities Waiver and New Mexico Mia Via Waiver Medicaid Home and Community Based Waiver Standards, ICF-IID Medicaid Standards, and New Mexico Board of Pharmacy regulations.
The supervision of services will be provided by GLLLC's Director or Designee as required by standards and GLLLC Subcontractor policy and procedure to oversee the services provided by the nurse.
Roles and Responsibilities Include:
ASSESS, MONITOR, AND ASSIST WITH INDIVIDUAL'S HEALTH & MEDICAL NEEDS
- Complete initial nursing assessments and Discharge summaries for DD Waiver and ICF-IID Completion of Monthly / Quarterly / Semi-Annual nursing reports to HCC and IDT, distribution via scomm to GL Admin and IDT members, and attached to appointment in Therap.
- Create and submit HCP, MERPS, CARMP, annually, following Hospital Admission and any change in condition via s-comm and Therap per State Standards
- Initiate and complete Nursing portion of CARMP.
- Train and delegate HCC on all Individual's HCP / MERPs and CARMPs
- Review and sign all appointment consultation forms. Communicate all follow ups to HCC
- Monthly Review and Oversight of MARS: Review, Update, and communicate with HCC all follow-ups with physicians' offices, and pharmacy. Complete Medication Review Form.
- Complete and update Therap Documentation, as appropriate, for Individuals receiving services, including, but not limited to: E-CHAT/E-CHAT Summary; MAAT; ARST; current ICD/DSM codes for medications and diagnoses.
- Review in Therap and communicate to HCC ALL: Medication Changes, Appointments Needs, Health Tracking and Vitals Needed
- Medical concerns documented in T-logs or ISP Data
- Provide follow-up regarding GERs that involve Individual's health and medical issues, including the use of ER, urgent care, and/or EMT services; injuries; medication errors.
- Attend Individual's / Great Livin meetings as needed, to address health and medical needs, including, but not limited to:
- ISP/IDT meetings; Management Team meetings; Basic Assurances; HRC; Dr. appointments, audits, etc.
- Correspond with Teams, medical providers and/or other agencies to address Individual's health and medical issues/concerns.
- Participate in Pharmacy reviews for services provided by Great Livin as needed
- Implement training and oversight of CMA's through GL's CMA program and supervise after receiving CMA certificate.
- All duties must be completed in timeline established by NM DD Waiver, NMAC Codes, and ICF/IDD Standards.
INITIAL EMPLOYEE INJURY ASSESSMENT WHEN APPROPRIATE
- When appropriate be available to assess employee injuries.
Knowledge and skills (present or attainable)
- Must be able to speak, read and write in English.
- Profound written skills and should have proficiency in handling computer programs used in Great Livin's health services management.
- Knowledge of agency positions and responsibilities, and who to go to with specific questions and, or concerns.
- Must be of good integrity and possess adequate physical, mental, and emotional stability so as to meet job duties in a safe and responsible manner.
- A general understanding of the New Mexico ICF-IDD Standards and a working knowledge of Board of Nursing regulations and requirements as they pertain to Great Livin's CMA education program and CMA services.
- Ability to establish priorities, work independently, good leadership skills, and proceed with objectives without hands-on supervision.
- Ability to handle and resolve recurring problems.
- Willing to work the hours necessary to meet the needs of the individuals with whom you work.
- Physical Work Requirements
Lifting <40 lbs.
Strong Odors
Verbal Aggression
Airborne Particles
Travel Related
Equipment Operations
Noise
Possible Eye Irritants
Small/Cramped Workspaces
Eye Strain
Possible Skin Irritants
Move 200 lbs. with assistance
Heights
Physical Aggression
Medium/High Temperature Work Areas
- Special Requirements
- Valid New Mexico Driver's License.
- Valid Auto Liability Insurance.
- Professional Liability Insurance with limits of $1,000,000 (each claim) and $3,000,000 aggregate.
- Pass required background checks.
- New Mexico Professional License
- Job Related Certification(s)/Trainings, as and when deemed necessary by Great Livin' LLC and / or the state of New Mexico.
- Qualifications:
Graduated from an accredited nursing program and meet the requirements outlined by the State of New Mexico.
Has obtained a valid Nursing License in New Mexico.