ZipRecruiter

Log In

1

Home Based Text Chat Support Jobs (NOW HIRING)

Aniesis Pharma

$17.25 - $23.25/hr

Remote Chat Support Agent This is a remote position open to residents of the United States only ... This is a full-time, remote position that offers the flexibility to work from anywhere. Key ...

Sutherland

$40 - $45/hr

About the job Chat Support Specialist Remote Work From Home Company: Sutherland Breezy (Remote-First HR & Staffing Provider) Pay: $40 $45 per hour + Weekly pay + Performance bonuses Location: Remote ...

Credit Union of Texas

Chat Agent - Bilingual

Allen, TX · On-site

Provide prompt, accurate, and professional member support via chat and text channels in English and ... Ability to adapt between chat, phone, and appointment-based support as needed * Ability to work ...

Credit Union Texas

Chat Agent - Bilingual

Allen, TX · On-site

Provide prompt, accurate, and professional member support via chat and text channels in English and ... Ability to adapt between chat, phone, and appointment-based support as needed * Ability to work ...

Shine Early Learning

Home Based Visitor

New York, NY

$50K - $57K/yr

Behavioral Support: Address challenging behaviors by identifying causes, implementing preventive ... Possession of a Home-Based CDA credential OR an equivalent credential (e.g., an Associate's or ...

Centerstone

Statewide Chat/Text Crisis Specialist

Alton, IL · On-site

$20.05 - $28.10/hr

Employment at Centerstone is based solely on a person's merit and qualifications directly related ... Our approach to culture is to create an environment that encourages, supports and celebrates the ...

Centerstone

Statewide Chat/Text Crisis Specialist

Alton, IL · On-site +1

$20.05 - $28.10/hr

Employment at Centerstone is based solely on a person's merit and qualifications directly related ... Our approach to culture is to create an environment that encourages, supports and celebrates the ...

Hillview Health Center

Home Based Services

Elizabethton, TN · On-site +1

$11.75 - $14.75/hr

Hillview Home Based Serves is currently searching for compassionate team members for Non-Medical In ... support agencies. * Meet general health requirements set forth by the policies of this company ...

Hillview Health Center

Home Based Services

Elizabethton, TN

$11.75 - $14.75/hr

Hillview Home Based Serves is currently searching for compassionate team members for Non-Medical In ... support agencies. * Meet general health requirements set forth by the policies of this company ...

next page

Showing results 1-20

People also search for

All JobsHome Based Text Chat Support Jobs

Home Based Text Chat Support information

See salary details

$14

$26

$44

How much do home based text chat support jobs pay per hour?

As of May 28, 2026, the average hourly pay for home based text chat support in the United States is $26.05, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

What is the difference between Home Based Text Chat Support vs Customer Service Representative?

AspectHome Based Text Chat SupportCustomer Service Representative
Work EnvironmentRemote, home-basedOffice or remote
Communication MethodText chatPhone, email, in-person
Required SkillsTyping speed, written communicationVerbal communication, problem-solving
Common CertificationsCustomer service, communication skills

Home Based Text Chat Support focuses on assisting customers via written chat, often from home, requiring strong typing and written communication skills. Customer Service Representatives may handle multiple communication channels, including calls and emails, and often work in office settings. Both roles serve customer needs but differ mainly in communication method and work environment.

More about Home Based Text Chat Support jobs
What cities are hiring for Home Based Text Chat Support jobs? Cities with the most Home Based Text Chat Support job openings:
What are the most commonly searched types of Text Chat Support jobs? The most popular types of Text Chat Support jobs are:
What states have the most Home Based Text Chat Support jobs? States with the most job openings for Home Based Text Chat Support jobs include:
What job categories do people searching Home Based Text Chat Support jobs look for? The top searched job categories for Home Based Text Chat Support jobs are:
Home Based Text Chat Support jobs near you
Infographic showing various Home Based Text Chat Support job openings in the United States as of May 2026, with employment types broken down into 48% Full Time, 44% Part Time, and 8% Contract. Highlights an 97% Physical, and 3% Remote job distribution, with an average salary of $54,179 per year, or $26 per hour.
988 Text/Chat Contact Specialist - Full Time

988 Text/Chat Contact Specialist - Full Time

Contra Costa Crisis Center

Walnut Creek, CA

$25 - $28/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 21 days ago

Job description

988 Contact Specialist (Text/Chat)
Location: Walnut Creek, CA - On-site, Full-time
Compensation Range: $25-28/hour, Non-Exempt
Opportunities for pay increase following successful completion of training and tenure milestones.
Full Time Shifts Available:
Evening, Night, Overnight/Graveyard
The 988 Text/Chat Contact Specialist primary responsibility is to respond to text/chat as assigned by the Shift Supervisor and/or Center Manager
About Contra Costa Crisis Center The Contra Costa Crisis Center strengthens our community by providing 24/7 services that prevent and reduce the impact of crisis. Through 988, 211, Grief Services, and coordinated partnerships with health and behavioral health systems, we connect people in need to compassionate care and life-saving support every day.
Position Summary The 988 Chat/Text Contact Specialist responds to calls from individuals seeking emotional support, crisis counseling, or suicide prevention assistance. Working as part of a collaborative team in our 24/7 call center, Chat/Text Contact Specialists help people in distress feel heard, supported, and safely connected to appropriate resources. This position reports to the Shift Supervisor and/or Center Manager and requires an on-site presence in Walnut Creek, CA.
Key Responsibilities • Respond to 988 text/chat as assigned on the 24/7 Crisis Lines and National Suicide Prevention Lifeline and 988 Text Line platform. • Provide compassionate, clinically informed crisis counseling to reduce distress and support caller safety. • Maintain accurate, timely documentation and uphold confidentiality standards. • Respond to after-hours community lines as assigned. • Build rapport with callers while maintaining professional boundaries. • Collaborate with peers, volunteers, and supervisors to ensure high-quality service delivery. • Communicate effectively and compassionately with text/chat contacts, staff and volunteers. • Engage in ongoing training, supervision, and certification (including American Association of Suicidology requirements). • Support and coach volunteer crisis counselors from a multicultural and inclusive perspective.
Required Qualifications • Commitment to working within Contra Costa Crisis Center's Code of Ethics and organizational policies. • Experience and demonstrated ability to work effectively with racially, culturally, and economically diverse populations. • Strong verbal and written communication skills, including the ability to apply the structure of a crisis call using transitional phrases. • Proficiency with computers, databases, and online communication tools. • Demonstrated personal accountability, emotional maturity, and team participation. • Ability to apply the structure of a call/text/chat including transitional phrases • Ability to direct clients to appropriate resources. • Willingness to develop knowledge in trauma-informed care, grief and loss, mental health conditions, and boundary setting.
Strongly Preferred • Bachelor's degree in psychology, social welfare, counseling, or related field. • Spanish language fluency (spoken and written). • Flexible schedule with evening, weekend, and holiday availability.
Compensation & Benefits • Hourly Rate Range: $25-28/hour. • Opportunities for pay increase following successful completion of training and tenure milestones. • Comprehensive benefits package for eligible employees including medical, dental, vision, life, AD&D, LTD, paid vacation, holidays, sick time, and a 403(b)-retirement plan.
Equal Employment Opportunity Statement Contra Costa Crisis Center is an equal opportunity employer committed to treating all people with dignity and respect. We value the diverse experiences and perspectives that strengthen our ability to serve the community.
To Apply Submit your application, resume, and responses to screening questions through GetHired. Applications will be reviewed on a rolling basis until positions are filled.

Apply