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Home Based Text Chat Support Jobs (NOW HIRING)

Delegate CX

Home-Based Customer Support Representative

$17.50 - $22.25/hr

Home-Based Customer Support Representative It's fun to work in a company where people truly BELIEVE ... In this role, you will provide front-line customer support through live chat and email, assisting ...

Aquent

Accounting Support

Campbell, CA · On-site +1

$34/hr

May 13, 2026 We are seeking experienced finance professionals to provide omnichannel chat support ... Complete assigned PPT-based tasks as needed Nice to Have: * SMB business owners with hands-on ...

Credit Union Texas

Chat Agent Bilingual

Allen, TX · On-site

Provide prompt, accurate, and professional member support via chat and text channels in English and ... Ability to adapt between chat, phone, and appointment-based support as needed * Ability to work ...

Credit Union of Texas

Chat Agent Bilingual

Allen, TX · On-site

Provide prompt, accurate, and professional member support via chat and text channels in English and ... Ability to adapt between chat, phone, and appointment-based support as needed * Ability to work ...

Support After Abortion Inc

Be Seen First

Support & Communications Manager

Greenville, SC · On-site

$40K - $50K/yr

Respond to clients through text, chat, email, and phone * Read carefully and identify emotionally ... Connect clients with support options, resources, or referrals based on their needs and preferences

Support After Abortion Inc

Be Seen First

Support & Communications Manager

Greenville, SC · On-site

$40K - $50K/yr

Respond to clients through text, chat, email, and phone * Read carefully and identify emotionally ... Connect clients with support options, resources, or referrals based on their needs and preferences

Shine Early Learning

Home Based Visitor

New York, NY

$50K - $57K/yr

Behavioral Support: Address challenging behaviors by identifying causes, implementing preventive ... Possession of a Home-Based CDA credential OR an equivalent credential (e.g., an Associate's or ...

Centerstone

Statewide Chat/Text Crisis Specialist

Alton, IL · On-site +1

$20.05 - $28.10/hr

Employment at Centerstone is based solely on a person's merit and qualifications directly related ... Our approach to culture is to create an environment that encourages, supports and celebrates the ...

Hillview Health Center

Home Based Services

Elizabethton, TN · On-site +1

$11.75 - $14.75/hr

Hillview Home Based Serves is currently searching for compassionate team members for Non-Medical In ... support agencies. * Meet general health requirements set forth by the policies of this company ...

HILLVIEW HEALTH CENTER

Home Based Services

$15 - $19/hr

Hillview Home Based Serves is currently searching for compassionate team members for Non-Medical In ... support agencies. * Meet general health requirements set forth by the policies of this company ...

Hillview Health Center

Home Based Services

Elizabethton, TN

$11.75 - $14.75/hr

Hillview Home Based Serves is currently searching for compassionate team members for Non-Medical In ... support agencies. * Meet general health requirements set forth by the policies of this company ...

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All JobsHome Based Text Chat Support Jobs

Home Based Text Chat Support information

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$14

$26

$44

How much do home based text chat support jobs pay per hour?

As of Jul 8, 2026, the average hourly pay for home based text chat support in the United States is $26.05, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

Are chat support jobs legit?

Home based chat support jobs are legitimate roles in customer service that involve assisting customers via online chat platforms. They typically require good communication skills, basic computer knowledge, and sometimes specific training or certifications. Job seekers should verify the employer's credibility and avoid roles that ask for upfront payments or personal financial information.

What is the difference between Home Based Text Chat Support vs Customer Service Representative?

AspectHome Based Text Chat SupportCustomer Service Representative
Work EnvironmentRemote, home-basedOffice or remote
Communication MethodText chatPhone, email, in-person
Required SkillsTyping speed, written communicationVerbal communication, problem-solving
Common CertificationsCustomer service, communication skills

Home Based Text Chat Support focuses on assisting customers via written chat, often from home, requiring strong typing and written communication skills. Customer Service Representatives may handle multiple communication channels, including calls and emails, and often work in office settings. Both roles serve customer needs but differ mainly in communication method and work environment.

How to make $1000 a week remotely?

Home Based Text Chat Support roles typically pay per hour or per chat, with earnings depending on the number of hours worked and the pay rate, which can range from $10 to $20 per hour. To make $1000 weekly, you would need to work approximately 50 to 100 hours at these rates, often requiring strong communication skills and consistent availability. Increasing your earning potential may involve taking on multiple clients or roles, improving your skills, or seeking higher-paying companies within the support industry.

How do I become a text chat agent?

To become a home-based text chat support agent, you typically need good communication skills, basic computer literacy, and sometimes prior customer service experience. Many employers require applicants to pass a skills assessment or training program and have a reliable internet connection and a quiet workspace. Some roles may also require familiarity with chat platforms or specific software tools.

How much does Amazon customer service chat pay?

Home Based Text Chat Support roles at Amazon typically pay between $10 and $15 per hour, depending on experience and location. Compensation may also include performance bonuses and flexible scheduling, with some positions offering additional benefits for remote work.
More about Home Based Text Chat Support jobs
What cities are hiring for Home Based Text Chat Support jobs? Cities with the most Home Based Text Chat Support job openings:
What are the most commonly searched types of Text Chat Support jobs? The most popular types of Text Chat Support jobs are:
What states have the most Home Based Text Chat Support jobs? States with the most job openings for Home Based Text Chat Support jobs include:
What job categories do people searching Home Based Text Chat Support jobs look for? The top searched job categories for Home Based Text Chat Support jobs are:
Home Based Text Chat Support jobs near you
Infographic showing various Home Based Text Chat Support job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 79% Full Time, 14% Part Time, and 6% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $54,179 per year, or $26 per hour.
Home-Based Customer Support Representative

Home-Based Customer Support Representative

Delegate CX

Remote

$17.50 - $22.25/hr

Other

Medical, PTO

Posted 11 days ago

Job description

Home-Based Customer Support Representative

It's fun to work in a company where people truly BELIEVE in what they're doing!

We're committed to bringing passion and customer focus to the business.

Number of Openings: 1

We are looking for a Home-Based Customer Support Representative to join a growing U.S.-based company in the promotional products industry. In this role, you will provide front-line customer support through live chat and email, assisting customers with platform-related inquiries, troubleshooting basic issues, and delivering an exceptional customer experience. You will play a key role in resolving customer concerns, documenting interactions, and collaborating with internal teams to ensure timely and accurate support.

Required Core Competencies
  • Communication: Highly proficient in spoken and written English; Spanish fluency is a plus
  • Customer Orientation: Dedicated to providing outstanding service to clients and members
  • Problem Solving: Analytical thinker who identifies issues and implements practical solutions
  • Attention to Detail: Maintains accuracy in documentation, reporting, and communication
  • Professionalism: Demonstrates integrity, confidentiality, and respect in all interactions
  • Time Management: Manages multiple service cases and meets performance goals under pressure
What You Will Do
  • Provide front-line customer support via live chat and email.
  • Staff will provide front-line customer support on behalf of commonsku via live chat and email, handling inbound support requests from commonsku customers.
  • Responding to customer inquiries submitted via live chat and email through commonsku's ticketing systems.
  • Providing how-to guidance, basic troubleshooting, and directional training on the commonsku platform.
  • Escalating tickets that require deeper investigation or relate to a suspected system issue or bug to the appropriate commonsku internal team member.
  • Communicating with commonsku teammates via Slack for internal coordination and escalation.
  • Perform ad hoc duties as assigned.
What We Look For
  • Education: Bachelor's degree in Communications, Marketing, Business Administration, or a related field
  • Experience: 1–3 years of experience in Customer Service, Client Services, Technical Support, or related roles.
  • Language Proficiency: Excellent written and spoken English; Spanish fluency is a plus
  • Schedule: Must be available to work U.S. CST hours (night shift in PH time)
  • Mathematical Skills: Basic math and calculation skills are required
  • Technical Skills:
    • Proficient in HubSpot, Gmail, Slack, and the commonsku platform (or similar CRM/help desk platforms).
    • Comfortable using AI tools such as ChatGPT or Claude to improve productivity.
    • Strong written communication skills for live chat and email support.
    • Ability to meet service-level response times and manage multiple customer conversations. (Email: First response within 6 working hours of receipt; and Live Chat: First response within 4 minutes of chat initiation.)
What We Offer
  • Salary Range: PHP 30,000 – 33,000
  • Industry: Promotional Products
  • Job Type: Full-time
  • Work Shift: 8:00 AM – 5:00 PM EST (USA)
  • Workdays: Monday through Friday (USA)
Benefits Of Working With Us
  • Industry-leading salary packages
  • Permanent work-from-home setup
  • Company equipment provided
  • Internet stipends upon regularization
  • HMO Coverage
  • PTO credits and service incentive leaves
  • Major spring and winter company live events
  • Monthly employee appreciation virtual events
  • Company-provided career skills training courses
  • A company culture focused on your personal and professional growth

Who We Are

DCX stands out as a leading BPO (Business Process Outsourcing) company that takes pride in assisting growth-focused small and medium-sized businesses across the United States to discover the perfect global talent to enhance their teams.

At DCX, our core beliefs center around fostering growth and making hiring easy. We are dedicated to helping business owners, executives, and industry leaders, primarily within the promotional products industry, in their search for superstar team members.

If you are on the lookout for a company that values growth and places a strong emphasis on its people-centered culture, then DCX is the place for you. As we say around here, LET'S GROW!

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

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