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Online Text Chat Support Jobs (NOW HIRING)

Our Company

Internet Chat Support

Seffner, FL

$15/hr

Join the ROOMS TO GO ONLINE CHAT TEAM!!!!! Internet Chat Support - Bilingual encouraged to apply On site in Seffner Florida RTG Headquarters When someone asks you a question, do you immediately reach ...

Our Company

Internet Chat Support

Seffner, FL

$15/hr

Join the ROOMS TO GO ONLINE CHAT TEAM!!!!! Internet Chat Support - Bilingual encouraged to apply On site in Seffner Florida RTG Headquarters When someone asks you a question, do you immediately reach ...

Our Company

Internet Chat Support

Seffner, FL

$15/hr

Join the ROOMS TO GO ONLINE CHAT TEAM!!!!! Internet Chat Support - Bilingual encouraged to apply On site in Seffner Florida RTG Headquarters When someone asks you a question, do you immediately reach ...

Rooms To Go .COM

Internet Chat Support

Seffner, FL · On-site

$15/hr

Join the ROOMS TO GO ONLINE CHAT TEAM!!!!! Internet Chat Support - Bilingual encouraged to apply On site in Seffner Florida RTG Headquarters When someone asks you a question, do you immediately reach ...

California University Prep School

Chat Agent

Fresno, CA · On-site

$15 - $19.50/hr

* Engage with customers through online chat and messaging platforms, responding to inquiries ... Troubleshoot and resolve customer problems, escalating complex issues to higher levels of support ...

Aquent

Accounting Support

Campbell, CA · On-site +1

$34/hr

Active user of QuickBooks Online (QBO) * Proven experience in accounting or bookkeeping * Prior experience with omnichannel chat support * Strong understanding of financial concepts and data analysis

Support After Abortion Inc

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Support & Communications Manager

Greenville, SC · On-site

$40K - $50K/yr

Respond to clients through text, chat, email, and phone * Read carefully and identify emotionally significant details, concerns, and support needs * Reflect and validate what clients share without ...

Support After Abortion Inc

Be Seen First

Support & Communications Manager

Greenville, SC · On-site

$40K - $50K/yr

Respond to clients through text, chat, email, and phone * Read carefully and identify emotionally significant details, concerns, and support needs * Reflect and validate what clients share without ...

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Online Text Chat Support information

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How much do online text chat support jobs pay per hour?

As of Jul 28, 2026, the average hourly pay for online text chat support in the United States is $26.05, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

What is the difference between Online Text Chat Support vs Customer Service Representative?

AspectOnline Text Chat SupportCustomer Service Representative
CredentialsHigh school diploma or equivalent; training in chat softwareHigh school diploma or equivalent; training in customer service skills
Work EnvironmentRemote, online chat platformsCall centers, retail stores, or office settings
Industry UsageTech, e-commerce, telecomRetail, banking, hospitality
Communication ModeText-based chatPhone, in-person, or email

Online Text Chat Support primarily involves assisting customers via live chat in a digital environment, focusing on written communication. Customer Service Representatives may handle various communication channels, including phone and in-person interactions. Both roles require strong communication skills, but Online Text Chat Support specializes in remote, text-based support within online platforms.

More about Online Text Chat Support jobs
What cities are hiring for Online Text Chat Support jobs? Cities with the most Online Text Chat Support job openings:
What are the most commonly searched types of Text Chat Support jobs? The most popular types of Text Chat Support jobs are:
What states have the most Online Text Chat Support jobs? States with the most job openings for Online Text Chat Support jobs include:
What job categories do people searching Online Text Chat Support jobs look for? The top searched job categories for Online Text Chat Support jobs are:
Online Text Chat Support jobs near you
Infographic showing various Online Text Chat Support job openings in the United States as of July 2026, with employment types broken down into 4% Locum Tenens, 52% Full Time, 5% Part Time, and 39% Contract. Highlights an 85% Physical, 1% Hybrid, and 14% Remote job distribution, with an average salary of $54,179 per year, or $26 per hour.
Internet Chat Support

Internet Chat Support

Our Company

Seffner, FL

$15/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 14 days ago

Rooms To Go rating

7.0

Company rating: 7.0 out of 10

Based on 73 frontline employees who took The Breakroom Quiz

27th of 62 rated furniture retailers

Job description

Join the ROOMS TO GO ONLINE CHAT TEAM!!!!!

Internet Chat Support  - Bilingual encouraged to apply

On site in Seffner Florida RTG Headquarters

When someone asks you a question, do you immediately reach for your phone to look up the answer? If so, you may be a great fit for this position. We are growing and expanding our online services. We are creating a new position with HUGE potential for growth and success! Our goal is to add a personal touch to the online shopping experience. We provide the best customer service, whether a customer is in one of our beautiful stores or on our website. This role is on-site in our lovely RTG Headquarters in Seffner, FL. We need coverage for when our showrooms are open, which includes holidays, evenings and weekends. 

This Role Offers:  

  • Industry-leading, paid training
  • Cutting edge sales tools, devices and software
  • Bonuses based on sales

 

What you'll be doing: 

  • Answering questions via online chat
  • Making recommendations to online shoppers
  • Engaging and assisting online shoppers with their purchases

 

What we're looking for: 

  • Associates that are very customer-oriented, outgoing, and have a passion to succeed while working in a high-energy environment, surrounded by a great team
  • Strong written communication skills (professional tone, grammar, spelling).
  • Bilingual in English and Spanish preferred.
  • Quick and accurate typing skills (45 WPM+)
  • Able to handle multiple conversations at the same time, while maintaining focus on an individual customer and conversation.
  • Able to receive training, instruction and critiquing with a positive attitude and an open mind to learning and improving.
  • Strong technical skills, with the ability to utilize the internet effectively, navigating through multiple pages in order to find information and communicate that information back to the customer.
  • Preference for experience in sales and/or customer service, however, we are willing to train the right person.


Pay starting at $15 / hour


About Rooms To Go

Founded in 1991, Rooms To Go set out to change the way people shop for furniture. More than 30 years later and now America's #1 independent furniture retailer, that mission remains the same: make it easy to create a beautiful home by offering stylish, designer-curated rooms of furniture at an exceptional value through a simplified and customer-friendly shopping experience. Rooms To Go operates more than 250 stores across ten states, supported by eight state-of-the-art distribution centers and a growing e-commerce business. With the nation's largest furniture inventory and industry-leading delivery speed, financing options, and product availability, we continue to set the pace for innovation and value.

Driving this success is a team that thrives in a growth-oriented culture. We offer a collaborative, supportive work environment with opportunities to learn, grow, and build a career with a stable and industry-leading company.

Whether you're looking to launch your career or take the next step, it's a great time to join our team-there's always room for you to grow with us!

Rooms To Go Benefits:

  • Medical, dental, and vision insurance
  • 401(k) with company match
  • Associate discounts including furniture
  • Company paid life and disability insurance 
  • Paid time off
  • Employee Assistance Program
  • Wellness Programs
  • And more!

Rooms To Go is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, color, gender, national origin, ancestry, religion, physical or mental disability, age, veteran status, sexual orientation, gender identity or expression, marital status, pregnancy, citizenship, or any other factor protected by anti-discrimination laws.

Applicants must be authorized to work in the U.S. 

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