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Online Text Chat Support Jobs (NOW HIRING)

Remote Chat Support Agent

$19.25 - $25.50/hr

Provide prompt and professional responses to customer inquiries through online chat support * Assist customers with product information, order inquiries, and technical issues * Troubleshoot and ...

Live Chat Support Agent

$19.25 - $25.50/hr

High school diploma or equivalent, college degree preferred * 1-2 years of experience in a customer service role, preferably in a live chat or online support environment * Exceptional written ...

Live Chat Support Agent

Phoenix, AZ · On-site

$18.50 - $24.75/hr

... chat or online support environment - Exceptional written communication skills with the ability to type quickly and accurately - Strong problem-solving and critical thinking skills - Ability to ...

Data search/Data Entry

Manhattan, NY · On-site

$18.75 - $25/hr

This tool offers free access to national and local crisis resources across all states, including hotlines, text services, chat support, and online counseling. We are seeking individuals who are ...

Chat and Text Workforce Manager Organization: DeafLEAD Job Type: Full time, salaried (exempt ... Support forecasting and workforce planning efforts by providing operational insights, staffing ...

Online Live Chat

San Jose, CA · Remote

$18 - $25/hr

We are seeking friendly, dependable, and customer-focused individuals to join our team as Online Live Chat Support Representatives. This is an excellent entry-level opportunity for someone who enjoys ...

Chat and Text Workforce Manager

Columbia, MO · On-site +1

$60K - $65K/yr

Chat and Text Workforce Manager Organization: DeafLEAD Job Type: Full time, salaried (exempt ... Support forecasting and workforce planning efforts by providing operational insights, staffing ...

Chat Agent

Fresno, CA · On-site

$15 - $19.50/hr

* Engage with customers through online chat and messaging platforms, responding to inquiries ... Troubleshoot and resolve customer problems, escalating complex issues to higher levels of support ...

Chat/Text Crisis Specialist

Nashville, TN · On-site +1

$20.05 - $28.10/hr

Handles incoming chat/text messages through the National Suicide Prevention Lifeline (NSPL), also ... While the interactions begin online, this position may also support telephonic intervention if an ...

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Online Text Chat Support information

See salary details

$14

$26

$44

How much do online text chat support jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for online text chat support in the United States is $26.05, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

What is the difference between Online Text Chat Support vs Customer Service Representative?

AspectOnline Text Chat SupportCustomer Service Representative
CredentialsHigh school diploma or equivalent; training in chat softwareHigh school diploma or equivalent; training in customer service skills
Work EnvironmentRemote, online chat platformsCall centers, retail stores, or office settings
Industry UsageTech, e-commerce, telecomRetail, banking, hospitality
Communication ModeText-based chatPhone, in-person, or email

Online Text Chat Support primarily involves assisting customers via live chat in a digital environment, focusing on written communication. Customer Service Representatives may handle various communication channels, including phone and in-person interactions. Both roles require strong communication skills, but Online Text Chat Support specializes in remote, text-based support within online platforms.

More about Online Text Chat Support jobs

What cities are hiring for Online Text Chat Support jobs?

Cities with the most Online Text Chat Support job openings:

What are the most commonly searched types of Text Chat Support jobs?

The most popular types of Text Chat Support jobs are:

What states have the most Online Text Chat Support jobs?

States with the most job openings for Online Text Chat Support jobs include:

What job categories do people searching Online Text Chat Support jobs look for?

The top searched job categories for Online Text Chat Support jobs are:

Infographic showing various Online Text Chat Support job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $54,179 per year, or $26 per hour.

$19.25 - $25.50/hr

Other

Medical, Dental, Vision, PTO

Re-posted 25 days ago


Job description

Remote Chat Support Agent

This is a remote position open to residents of the United States only.

Company Overview

Aniesispharma is a leading pharmaceutical company that specializes in the development and production of innovative and life-saving medications. With a mission to improve the health and well-being of people around the world, we are dedicated to providing high-quality products and exceptional customer service.

Job Overview

We are seeking a highly motivated and skilled Remote Chat Support Agent to join our team. As a Remote Chat Support Agent, you will be responsible for providing excellent customer service to our clients through online chat support. This is a full-time, remote position that offers the flexibility to work from anywhere.

Key Responsibilities
  • Provide prompt and professional responses to customer inquiries through online chat support
  • Assist customers with product information, order inquiries, and technical issues
  • Troubleshoot and resolve customer complaints in a timely and efficient manner
  • Maintain accurate and detailed records of customer interactions
  • Collaborate with other team members to ensure consistent and high-quality customer service
  • Continuously strive to improve customer satisfaction and retention rates
  • Stay up-to-date with product knowledge and industry trends to better assist customers
  • Follow company policies and procedures to ensure compliance and confidentiality
Requirements
  • High school diploma or equivalent; college degree preferred
  • Minimum of 1 year experience in customer service, preferably in a remote or online setting
  • Excellent written and verbal communication skills
  • Strong problem-solving and multitasking abilities
  • Proficient in using online chat platforms and customer service software
  • Ability to work independently and in a team environment
  • Flexible schedule to accommodate customer needs
  • Strong attention to detail and organizational skills
  • Positive attitude and a passion for providing exceptional customer service
Benefits
  • Competitive salary
  • Comprehensive health, dental, and vision insurance
  • Paid time off and holidays
  • Remote work flexibility
  • Opportunities for career growth and development
  • Collaborative and supportive work environment

If you are a self-starter with a passion for customer service and a desire to be a part of a dynamic and growing company, we encourage you to apply for this exciting opportunity. Join the Aniesispharma team and make a difference in the lives of people worldwide.