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Online Text Chat Support Jobs (NOW HIRING)

Online Chat Support Agent Remote Recruitment is hiring an Online Chat Support Agent for our UK-based clients. This is a fully remote position offering South African professionals an excellent ...

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Remote Chat Support Agent

$19.25 - $25.50/hr

Provide prompt and professional responses to customer inquiries through online chat support * Assist customers with product information, order inquiries, and technical issues * Troubleshoot and ...

Remote Chat Support Agent

$19.25 - $25.50/hr

Provide prompt and professional responses to customer inquiries through online chat support * Assist customers with product information, order inquiries, and technical issues * Troubleshoot and ...

Live Chat Support Agent

Phoenix, AZ · On-site

$18.50 - $24.75/hr

... chat or online support environment - Exceptional written communication skills with the ability to type quickly and accurately - Strong problem-solving and critical thinking skills - Ability to ...

Live Chat Support Agent

$19.25 - $25.50/hr

High school diploma or equivalent, college degree preferred * 1-2 years of experience in a customer service role, preferably in a live chat or online support environment * Exceptional written ...

Chat Agent

Fresno, CA · On-site

$15 - $19.50/hr

* Engage with customers through online chat and messaging platforms, responding to inquiries ... Troubleshoot and resolve customer problems, escalating complex issues to higher levels of support ...

Accounting Support

Campbell, CA · On-site +1

$34/hr

Active user of QuickBooks Online (QBO) * Proven experience in accounting or bookkeeping * Prior experience with omnichannel chat support * Strong understanding of financial concepts and data analysis

Live Chat Agent

Manhattan, NY · On-site

$17 - $22.75/hr

Live Chat Agent The Live Chat Agent is responsible for providing real‑time support to customers through online chat platforms. This role is ideal for someone who communicates clearly, types quickly ...

... chat and online banking for our valued members by handling all transactions accurately and ... Provide prompt, accurate, and professional member support via chat and text channels in English and ...

... chat and online banking for our valued members by handling all transactions accurately and ... Provide prompt, accurate, and professional member support via chat and text channels in English and ...

... chat and online banking for our valued members by handling all transactions accurately and ... Provide prompt, accurate, and professional member support via chat and text channels in English and ...

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Online Text Chat Support information

See salary details

$14

$26

$44

How much do online text chat support jobs pay per hour?

As of Jul 8, 2026, the average hourly pay for online text chat support in the United States is $26.05, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

What is the difference between Online Text Chat Support vs Customer Service Representative?

AspectOnline Text Chat SupportCustomer Service Representative
CredentialsHigh school diploma or equivalent; training in chat softwareHigh school diploma or equivalent; training in customer service skills
Work EnvironmentRemote, online chat platformsCall centers, retail stores, or office settings
Industry UsageTech, e-commerce, telecomRetail, banking, hospitality
Communication ModeText-based chatPhone, in-person, or email

Online Text Chat Support primarily involves assisting customers via live chat in a digital environment, focusing on written communication. Customer Service Representatives may handle various communication channels, including phone and in-person interactions. Both roles require strong communication skills, but Online Text Chat Support specializes in remote, text-based support within online platforms.

More about Online Text Chat Support jobs
What cities are hiring for Online Text Chat Support jobs? Cities with the most Online Text Chat Support job openings:
What are the most commonly searched types of Text Chat Support jobs? The most popular types of Text Chat Support jobs are:
What states have the most Online Text Chat Support jobs? States with the most job openings for Online Text Chat Support jobs include:
What job categories do people searching Online Text Chat Support jobs look for? The top searched job categories for Online Text Chat Support jobs are:
Infographic showing various Online Text Chat Support job openings in the United States as of July 2026, with employment types broken down into 56% Full Time, 7% Part Time, 1% Temporary, and 36% Contract. Highlights an 81% Physical, 1% Hybrid, and 18% Remote job distribution, with an average salary of $54,179 per year, or $26 per hour.

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Posted 4 days ago

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Job description

Online Chat Support Agent

Remote Recruitment is hiring an Online Chat Support Agent for our UK-based clients. This is a fully remote position offering South African professionals an excellent opportunity to work with leading UK employers from home. You will work UK business hours and join a supportive, fast-growing team.

Key Responsibilities

  • Handle multiple concurrent live chat conversations professionally
  • Resolve customer queries, complaints and technical issues efficiently
  • Escalate complex or unresolved issues to the appropriate teams
  • Log all customer interactions accurately in CRM or helpdesk system
  • Consistently achieve response time, resolution rate and CSAT targets
  • Contribute to knowledge base documentation and internal resources

Requirements

  • 1+ year of live chat, customer service or support experience
  • Fast, accurate typing skills of at least 50 words per minute
  • Excellent written English with impeccable grammar and spelling
  • Calm under pressure and able to manage multiple conversations simultaneously
  • Reliable home office with fast stable internet connection

What We Offer

  • R25,000/month
  • 100% remote, UK business hours
  • Career growth and professional development
  • Exposure to leading UK businesses and practices

Remote Recruitment – connecting top South African talent with UK employers. Apply today.