Supports all aspects of client support and immediate computing needs while demonstrating professionalism and composure on the phone, via an online chat and/or in person * Create a positive customer ...
Quick apply
Supports all aspects of client support and immediate computing needs while demonstrating professionalism and composure on the phone, via an online chat and/or in person * Create a positive customer ...
Contact Center Agent I
$15.50 - $21.25/hr
... text, chat and video banking timely and accurately. Positively supports Adventure Credit Union ... Is primary technical support for all for members and employees for Online Banking, BILLPAY ...
Contact Center Agent I
$15.50 - $21.25/hr
... text, chat and video banking timely and accurately. Positively supports Adventure Credit Union ... Is primary technical support for all for members and employees for Online Banking, BILLPAY ...
Customer Service Representative - Phone & Chat Support - Las Vegas, NV
$15.25 - $20.75/hr
To join our customer service team, you should be comfortable supporting customers via the phone, on ... in on-line chat context Additional duties as assigned and deemed appropriate per level including ...
Customer Service Representative - Phone & Chat Support - Las Vegas, NV
$15.25 - $20.75/hr
To join our customer service team, you should be comfortable supporting customers via the phone, on ... in on-line chat context Additional duties as assigned and deemed appropriate per level including ...
The purpose of the volunteer position is to answer calls or text/chat conversations from community members seeking support. This role will support the Crisis Line or the Text Line by providing ...
The purpose of the volunteer position is to answer calls or text/chat conversations from community members seeking support. This role will support the Crisis Line or the Text Line by providing ...
Contact Center Agent I
$13.50 - $18.50/hr
... text, chat and video banking timely and accurately. Positively supports Adventure Credit Union ... Is primary technical support for all for members and employees for Online Banking, BILLPAY ...
Contact Center Agent I
$13.50 - $18.50/hr
... text, chat and video banking timely and accurately. Positively supports Adventure Credit Union ... Is primary technical support for all for members and employees for Online Banking, BILLPAY ...
Volunteer
Oakland, CA · On-site
Oakland, CA Description The purpose of the volunteer position is to answer calls or text/chat conversations from community members seeking support. Key Responsibilities This role will support the ...
Volunteer
Oakland, CA · On-site
Oakland, CA Description The purpose of the volunteer position is to answer calls or text/chat conversations from community members seeking support. Key Responsibilities This role will support the ...
Contact Center Agent I
Dewitt, MI · On-site
$13.50 - $18.50/hr
... text, chat and video banking timely and accurately. Positively supports Adventure Credit Union ... Is primary technical support for all for members and employees for Online Banking, BILLPAY ...
Quick apply
Contact Center Agent I
Dewitt, MI · On-site
$13.50 - $18.50/hr
... text, chat and video banking timely and accurately. Positively supports Adventure Credit Union ... Is primary technical support for all for members and employees for Online Banking, BILLPAY ...
Customer Service Representative (Email & Chat Support) - Remote 2nd And 3rd Shift
Madison, WI · Remote
$16/hr
Medical
Dental
Vision
Life
Retirement
PTO
About the Opportunity We are seeking Customer Service Representatives to support a growing online ... Respond to customer inquiries via email and chat in a professional and timely manner * Review and ...
Customer Service Representative (Email & Chat Support) - Remote 2nd And 3rd Shift
Madison, WI · Remote
$16/hr
Medical
Dental
Vision
Life
Retirement
PTO
About the Opportunity We are seeking Customer Service Representatives to support a growing online ... Respond to customer inquiries via email and chat in a professional and timely manner * Review and ...
Contact Center Agent I
Dewitt, MI · On-site
$13.50 - $18.50/hr
... text, chat and video banking timely and accurately. Positively supports Adventure Credit Union ... Is primary technical support for all for members and employees for Online Banking, BILLPAY ...
Contact Center Agent I
Dewitt, MI · On-site
$13.50 - $18.50/hr
... text, chat and video banking timely and accurately. Positively supports Adventure Credit Union ... Is primary technical support for all for members and employees for Online Banking, BILLPAY ...
Contact Center Agent I
Grand Rapids, MI · On-site
$15 - $20.50/hr
... text, chat and video banking timely and accurately. Positively supports Adventure Credit Union ... Is primary technical support for all for members and employees for Online Banking, BILLPAY ...
Contact Center Agent I
Grand Rapids, MI · On-site
$15 - $20.50/hr
... text, chat and video banking timely and accurately. Positively supports Adventure Credit Union ... Is primary technical support for all for members and employees for Online Banking, BILLPAY ...
Customer Support Rep (Chat, Text, Calls) - Part -Time $19/hr
Omaha, NE · On-site
$22 - $24/hr
As a Part-Time Client Services team member, you'll support clients across the country through inbound calls, email, chat, and text. You'll help schedule appointments, answer questions about their ...
Customer Support Rep (Chat, Text, Calls) - Part -Time $19/hr
Omaha, NE · On-site
$22 - $24/hr
As a Part-Time Client Services team member, you'll support clients across the country through inbound calls, email, chat, and text. You'll help schedule appointments, answer questions about their ...
Contact Center Agent I
Grand Rapids, MI · On-site
$15.50 - $21.25/hr
... text, chat and video banking timely and accurately. Positively supports Adventure Credit Union ... Is primary technical support for all for members and employees for Online Banking, BILLPAY ...
Quick apply
Contact Center Agent I
Grand Rapids, MI · On-site
$15.50 - $21.25/hr
... text, chat and video banking timely and accurately. Positively supports Adventure Credit Union ... Is primary technical support for all for members and employees for Online Banking, BILLPAY ...
Customer Support Rep (Chat, Text, Calls) - Part -Time $19/hr
Omaha, NE · On-site
$22 - $24/hr
As a Part-Time Client Services team member, you'll support clients across the country through inbound calls, email, chat, and text. You'll help schedule appointments, answer questions about their ...
Customer Support Rep (Chat, Text, Calls) - Part -Time $19/hr
Omaha, NE · On-site
$22 - $24/hr
As a Part-Time Client Services team member, you'll support clients across the country through inbound calls, email, chat, and text. You'll help schedule appointments, answer questions about their ...
Customer Support Rep (Chat, Text, Calls) - Part -Time $19/hr
Omaha, NE · On-site
$22 - $24/hr
As a Part-Time Client Services team member, you'll support clients across the country through inbound calls, email, chat, and text. You'll help schedule appointments, answer questions about their ...
Customer Support Rep (Chat, Text, Calls) - Part -Time $19/hr
Omaha, NE · On-site
$22 - $24/hr
As a Part-Time Client Services team member, you'll support clients across the country through inbound calls, email, chat, and text. You'll help schedule appointments, answer questions about their ...
Contact Center Agent I
Grand Rapids, MI · On-site
$15.50 - $21.25/hr
... text, chat and video banking timely and accurately. Positively supports Adventure Credit Union ... Is primary technical support for all for members and employees for Online Banking, BILLPAY ...
Contact Center Agent I
Grand Rapids, MI · On-site
$15.50 - $21.25/hr
... text, chat and video banking timely and accurately. Positively supports Adventure Credit Union ... Is primary technical support for all for members and employees for Online Banking, BILLPAY ...
As a Part-Time Client Services team member, you'll support clients across the country through inbound calls, email, chat, and text. You'll help schedule appointments, answer questions about their ...
As a Part-Time Client Services team member, you'll support clients across the country through inbound calls, email, chat, and text. You'll help schedule appointments, answer questions about their ...
... and online customers across the United States. You'll handle inbound and outbound customer ... Basic computer proficiency, including experience with chat support platforms and CRM software.
Quick apply
... and online customers across the United States. You'll handle inbound and outbound customer ... Basic computer proficiency, including experience with chat support platforms and CRM software.
Member Relationship Advisor
Merrill, WI · On-site
This role engages both current and prospective members by phone, email, text, and chat to promote ... Honors the internal credit union vision within every aspect of the position, always supports ...
Member Relationship Advisor
Merrill, WI · On-site
This role engages both current and prospective members by phone, email, text, and chat to promote ... Honors the internal credit union vision within every aspect of the position, always supports ...
Member Relationship Advisor
Merrill, WI · On-site
This role engages both current and prospective members by phone, email, text, and chat to promote ... Honors the internal credit union vision within every aspect of the position, always supports ...
Member Relationship Advisor
Merrill, WI · On-site
This role engages both current and prospective members by phone, email, text, and chat to promote ... Honors the internal credit union vision within every aspect of the position, always supports ...
Member Engagement Professional
Williamsport, PA · On-site
$17.25 - $21.56/hr
Utilizes digital tools (text, chat, video, etc.) to communicate with members to improve ... Supports the branch network by answering questions related to policy and procedure. * Assists with ...
Quick apply
Member Engagement Professional
Williamsport, PA · On-site
$17.25 - $21.56/hr
Utilizes digital tools (text, chat, video, etc.) to communicate with members to improve ... Supports the branch network by answering questions related to policy and procedure. * Assists with ...
Online Text Chat Support information
See salary details
$14.42 - $17.18
14% of jobs
$18.62 is the 25th percentile. Wages below this are outliers.
$17.18 - $19.93
21% of jobs
$19.93 - $22.68
14% of jobs
The median wage is $22.85 / hr.
$22.68 - $25.44
18% of jobs
$27.31 is the 75th percentile. Wages above this are outliers.
$25.44 - $28.19
12% of jobs
$28.19 - $30.94
6% of jobs
$30.94 - $33.70
4% of jobs
$33.70 - $36.45
3% of jobs
$36.45 - $39.20
3% of jobs
$39.20 - $41.96
3% of jobs
$41.96 - $44.71
1% of jobs
$14
$26
$44
How much do online text chat support jobs pay per hour?
As of Aug 18, 2026, the average hourly pay for online text chat support in the United States is $26.05, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.
What is the difference between Online Text Chat Support vs Customer Service Representative?
| Aspect | Online Text Chat Support | Customer Service Representative |
|---|---|---|
| Credentials | High school diploma or equivalent; training in chat software | High school diploma or equivalent; training in customer service skills |
| Work Environment | Remote, online chat platforms | Call centers, retail stores, or office settings |
| Industry Usage | Tech, e-commerce, telecom | Retail, banking, hospitality |
| Communication Mode | Text-based chat | Phone, in-person, or email |
Online Text Chat Support primarily involves assisting customers via live chat in a digital environment, focusing on written communication. Customer Service Representatives may handle various communication channels, including phone and in-person interactions. Both roles require strong communication skills, but Online Text Chat Support specializes in remote, text-based support within online platforms.
More about Online Text Chat Support jobs
What cities are hiring for Online Text Chat Support jobs?
Cities with the most Online Text Chat Support job openings:
What are the most commonly searched types of Text Chat Support jobs?
The most popular types of Text Chat Support jobs are:
What states have the most Online Text Chat Support jobs?
States with the most job openings for Online Text Chat Support jobs include:
What job categories do people searching Online Text Chat Support jobs look for?
The top searched job categories for Online Text Chat Support jobs are:
$21/hr
Contractor
Re-posted 17 days ago
Job description
Title: IT Technical Support
Location: Alpharetta, GA 30005
Duration: 06 Months
Pay Rate: $21.00/- on W2
About Job:
Roles and Responsibilities:
Demonstrate strong customer service skills to provide phone support including:
Listening to the customer to gain an accurate understanding of the situation
Being empathetic to the customer's situation and having a sense of urgency to resolve the issue
Producing accurate, detailed documentation at the client, problem and incident level
Resolving conflict
• Responsible for high quality end-user technical support, related to enterprise software and hardware
• Responsibilities include assessment, triage, research, training/education and resolution of incidents and requests regarding the use of application software products and/or infrastructure components in a fast paced 7x24x365 environment.
• Under general oversight, provides after hours and weekend support as needed.
• The position requires attention to detail, follow through, teamwork focus and positive attitude.
• An understanding of technology and the ability to apply that knowledge to support all existing systems
• Supports all aspects of client support and immediate computing needs while demonstrating professionalism and composure on the phone, via an online chat and/or in person
• Create a positive customer support experience, build rapport and trust with end users through professional attitude and approach to problem understanding, ensuring timely resolution or escalation by providing urgency, business impact evaluation and communicating the status to the end user promptly
• Identifies and works with internal end users to provide guidance and support, sound communications and customer service principles without becoming unprofessional in difficult situations
• Provides investigation, diagnosis, resolution and recovery for hardware/software problems
• Installs, modifies, cleans up, run diagnostic programs and repairs computer hardware/ peripherals and software
Qualifications:
• Excellent customer service skills required
• Excellent communication skills required
• Two to five years of proven, qualified related work experience in a comparable complex, high tech and fast paced work environment
• Preferred work experience in technical support role but not required
• Required Education: High school diploma or GED with relevant work experience
• Ability to diagnose the cause of problems in a complex environment and to provide effective solutions quickly
• Self motivated and ability to work on own initiative in a high pressure environment
• Willing to work variable shifts including evenings, weekends and public holidays
Listening to the customer to gain an accurate understanding of the situation
Being empathetic to the customer's situation and having a sense of urgency to resolve the issue
Producing accurate, detailed documentation at the client, problem and incident level
Resolving conflict
• Responsible for high quality end-user technical support, related to enterprise software and hardware
• Responsibilities include assessment, triage, research, training/education and resolution of incidents and requests regarding the use of application software products and/or infrastructure components in a fast paced 7x24x365 environment.
• Under general oversight, provides after hours and weekend support as needed.
• The position requires attention to detail, follow through, teamwork focus and positive attitude.
• An understanding of technology and the ability to apply that knowledge to support all existing systems
• Supports all aspects of client support and immediate computing needs while demonstrating professionalism and composure on the phone, via an online chat and/or in person
• Create a positive customer support experience, build rapport and trust with end users through professional attitude and approach to problem understanding, ensuring timely resolution or escalation by providing urgency, business impact evaluation and communicating the status to the end user promptly
• Identifies and works with internal end users to provide guidance and support, sound communications and customer service principles without becoming unprofessional in difficult situations
• Provides investigation, diagnosis, resolution and recovery for hardware/software problems
• Installs, modifies, cleans up, run diagnostic programs and repairs computer hardware/ peripherals and software
Qualifications:
• Excellent customer service skills required
• Excellent communication skills required
• Two to five years of proven, qualified related work experience in a comparable complex, high tech and fast paced work environment
• Preferred work experience in technical support role but not required
• Required Education: High school diploma or GED with relevant work experience
• Ability to diagnose the cause of problems in a complex environment and to provide effective solutions quickly
• Self motivated and ability to work on own initiative in a high pressure environment
• Willing to work variable shifts including evenings, weekends and public holidays
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