Align and support internal canonical field teams - identify, support, grow, transact * Expand existing footprint with Dell customers with an aim to upsell to broader portfolio What we are looking for ...
Quick apply
Align and support internal canonical field teams - identify, support, grow, transact * Expand existing footprint with Dell customers with an aim to upsell to broader portfolio What we are looking for ...
Quick apply
Align and support internal canonical field teams - identify, support, grow, transact * Expand existing footprint with Dell customers with an aim to upsell to broader portfolio What we are looking for ...
Houston, TX · On-site
$50.25 - $66.50/hr
Will support their Apple and Dell customer base on various projects and development * Decent-size team (5-6) that this person will be working and collaborating with on this project * Great culture
Houston, TX · On-site
$50.25 - $66.50/hr
Will support their Apple and Dell customer base on various projects and development * Decent-size team (5-6) that this person will be working and collaborating with on this project * Great culture
... support needed to succeed in a digital-first sales environment. Customer Success and Experience ... Dell Technologies is a unique family of businesses that helps individuals and organizations ...
... support needed to succeed in a digital-first sales environment. Customer Success and Experience ... Dell Technologies is a unique family of businesses that helps individuals and organizations ...
Company Description Position - Customer Support Engineer Location: South San Francisco, CA Duration ... This role includes hardware and software support for HP/Dell Laptops & Desktops. IMAC activity ...
Company Description Position - Customer Support Engineer Location: South San Francisco, CA Duration ... This role includes hardware and software support for HP/Dell Laptops & Desktops. IMAC activity ...
Ashburn, VA · On-site
$18.50 - $24.75/hr
... Dell. CBP is actively modernizing its IT infrastructure and engaging in various initiatives to ... The Mobility Customer Support Specialist provides direct support to the Senior Mobility Engineer ...
Ashburn, VA · On-site
$18.50 - $24.75/hr
... Dell. CBP is actively modernizing its IT infrastructure and engaging in various initiatives to ... The Mobility Customer Support Specialist provides direct support to the Senior Mobility Engineer ...
$162K - $210K/yr
You'll also ensure effective communication and coordination of problem-solving efforts between support teams, account teams, field service personnel and customers. You'll collaborate with other Dell ...
$162K - $210K/yr
You'll also ensure effective communication and coordination of problem-solving efforts between support teams, account teams, field service personnel and customers. You'll collaborate with other Dell ...
San Francisco, CA · On-site
$162K - $210K/yr
You'll also ensure effective communication and coordination of problem-solving efforts between support teams, account teams, field service personnel and customers. You'll collaborate with other Dell ...
San Francisco, CA · On-site
$162K - $210K/yr
You'll also ensure effective communication and coordination of problem-solving efforts between support teams, account teams, field service personnel and customers. You'll collaborate with other Dell ...
Sacramento, CA · On-site +1
$162K - $210K/yr
You'll also ensure effective communication and coordination of problem-solving efforts between support teams, account teams, field service personnel and customers. You'll collaborate with other Dell ...
Sacramento, CA · On-site +1
$162K - $210K/yr
You'll also ensure effective communication and coordination of problem-solving efforts between support teams, account teams, field service personnel and customers. You'll collaborate with other Dell ...
Sacramento, CA · On-site +1
$162K - $210K/yr
You'll also ensure effective communication and coordination of problem-solving efforts between support teams, account teams, field service personnel and customers. You'll collaborate with other Dell ...
Sacramento, CA · On-site +1
$162K - $210K/yr
You'll also ensure effective communication and coordination of problem-solving efforts between support teams, account teams, field service personnel and customers. You'll collaborate with other Dell ...
Columbus, OH · On-site +1
$170K - $220K/yr
Solution Support as a Service (SSaaS) for PowerEdge XE Support, Customer Delivery Executive (CDE) At Dell Technologies, world-class service doesn't end when a customer purchases our innovative ...
Columbus, OH · On-site +1
$170K - $220K/yr
Solution Support as a Service (SSaaS) for PowerEdge XE Support, Customer Delivery Executive (CDE) At Dell Technologies, world-class service doesn't end when a customer purchases our innovative ...
Austin, TX · On-site +1
$170K - $220K/yr
Solution Support as a Service (SSaaS) for PowerEdge XE Support, Customer Delivery Executive (CDE) At Dell Technologies, world-class service doesn't end when a customer purchases our innovative ...
Austin, TX · On-site +1
$170K - $220K/yr
Solution Support as a Service (SSaaS) for PowerEdge XE Support, Customer Delivery Executive (CDE) At Dell Technologies, world-class service doesn't end when a customer purchases our innovative ...
Hopkinton, MA · On-site
$182K - $236K/yr
Act as a technical bridge between Customer Support, Product Management, and R&D * Escalate product ... Dell is committed to Fair and Equitable compensation practices. The Base Salary Range for this role ...
New
Hopkinton, MA · On-site
$182K - $236K/yr
Act as a technical bridge between Customer Support, Product Management, and R&D * Escalate product ... Dell is committed to Fair and Equitable compensation practices. The Base Salary Range for this role ...
New
Austin, TX · On-site
$182K - $236K/yr
Act as a technical bridge between Customer Support, Product Management, and R&D * Escalate product ... Dell is committed to Fair and Equitable compensation practices. The Base Salary Range for this role ...
Austin, TX · On-site
$182K - $236K/yr
Act as a technical bridge between Customer Support, Product Management, and R&D * Escalate product ... Dell is committed to Fair and Equitable compensation practices. The Base Salary Range for this role ...
Hopkinton, MA · On-site
$182K - $236K/yr
Act as a technical bridge between Customer Support, Product Management, and R&D * Escalate product ... Dell is committed to Fair and Equitable compensation practices. The Base Salary Range for this role ...
Hopkinton, MA · On-site
$182K - $236K/yr
Act as a technical bridge between Customer Support, Product Management, and R&D * Escalate product ... Dell is committed to Fair and Equitable compensation practices. The Base Salary Range for this role ...
Austin, TX · On-site
$132K/yr
Medical
... Dell), at a $100M valuation. As the company continues its rapid growth, we're seeking visionary ... Manage Human and AI Customer Support Agents : Actively manage agents to ensure they are trained ...
Austin, TX · On-site
$132K/yr
Medical
... Dell), at a $100M valuation. As the company continues its rapid growth, we're seeking visionary ... Manage Human and AI Customer Support Agents : Actively manage agents to ensure they are trained ...
Austin, TX · On-site
$132K/yr
... Dell), at a $100M valuation. As the company continues its rapid growth, we're seeking visionary ... Manage Human and AI Customer Support Agents : Actively manage agents to ensure they are trained ...
Quick apply
Austin, TX · On-site
$132K/yr
... Dell), at a $100M valuation. As the company continues its rapid growth, we're seeking visionary ... Manage Human and AI Customer Support Agents : Actively manage agents to ensure they are trained ...
... supported." If you would like to volunteer, please take a few minutes to fill out our Online ... Customer Service/Sales * Straightening and Sizing * Designs for advertising * Testing electronics
... supported." If you would like to volunteer, please take a few minutes to fill out our Online ... Customer Service/Sales * Straightening and Sizing * Designs for advertising * Testing electronics
Medical
Life
Retirement
Even better, customers validate that leadership every day through strong Gartner Peer Insights ... The Role & The Team Druva is looking to hire a Senior Dell Alliances Sales Engineer supporting the ...
Medical
Life
Retirement
Even better, customers validate that leadership every day through strong Gartner Peer Insights ... The Role & The Team Druva is looking to hire a Senior Dell Alliances Sales Engineer supporting the ...
Boston, MA · On-site
Medical
Life
Retirement
Even better, customers validate that leadership every day through strong Gartner Peer Insights ... The Role & The Team Druva is looking to hire a Senior Dell Alliances Sales Engineer supporting the ...
Boston, MA · On-site
Medical
Life
Retirement
Even better, customers validate that leadership every day through strong Gartner Peer Insights ... The Role & The Team Druva is looking to hire a Senior Dell Alliances Sales Engineer supporting the ...
Chicago, IL · On-site
... customer support in an enterprise environment. Key Responsibilities * Build, configure, provision, and deploy Dell Windows laptops using Microsoft Intune and Windows Autopilot. * Configure and ...
New
Chicago, IL · On-site
... customer support in an enterprise environment. Key Responsibilities * Build, configure, provision, and deploy Dell Windows laptops using Microsoft Intune and Windows Autopilot. * Configure and ...
New
$11.06 - $12.87
3% of jobs
$12.87 - $14.69
3% of jobs
$14.69 - $16.50
8% of jobs
$17.68 is the 25th percentile. Wages below this are outliers.
$16.50 - $18.31
16% of jobs
The median wage is $20.08 / hr.
$18.31 - $20.13
20% of jobs
$20.13 - $21.94
20% of jobs
$22.80 is the 75th percentile. Wages above this are outliers.
$21.94 - $23.75
9% of jobs
$23.75 - $25.57
9% of jobs
$25.57 - $27.38
5% of jobs
$27.38 - $29.20
4% of jobs
$29.20 - $31.01
1% of jobs
$11
$20
$31
A Dell Customer Support job involves assisting customers with technical issues, product inquiries, warranty services, and troubleshooting for Dell products. Support representatives communicate via phone, chat, or email to resolve issues efficiently. They also provide guidance on system upgrades, software installations, and general product usage. Strong problem-solving skills and customer service expertise are essential for success in this role.
A typical day in Dell Customer Support involves assisting customers with hardware or software issues via phone, email, or live chat, accurately documenting cases in the company’s support system, and following up to ensure resolution. You’ll often work closely with team members and technical specialists to troubleshoot complex problems, escalate issues when necessary, and share best practices. The environment is usually fast-paced and team-oriented, with regular training sessions aimed at keeping skills updated as Dell products evolve. This role offers great opportunities to develop technical knowledge, customer service expertise, and problem-solving skills that can support career advancement within Dell or the broader tech industry.
To thrive as a Dell Customer Support professional, you need strong problem-solving skills, technical troubleshooting abilities, and a solid understanding of Dell products and services, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and remote diagnostic tools is commonly required, and certifications such as CompTIA A+ or Dell’s own training credentials are advantageous. Excellent communication, patience, and a customer-focused attitude help individuals stand out in this position. These skills are critical for resolving customer issues efficiently, ensuring high satisfaction, and maintaining Dell’s reputation for quality support.
Cities with the most Dell Customer Support job openings:
The most popular types of Dell Customer Support jobs are:
States with the most job openings for Dell Customer Support jobs include:
The top searched job categories for Dell Customer Support jobs are:

Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.
The company is founder-led, profitable, and growing.
We are seeking a highly motivated and experienced Global Alliances Director to join our strategic partnerships team who will be responsible for leading the Dell Technologies alliance team globally. Reporting to the Head of IHV Alliances, the Dell Global Alliance Director will work closely with Dell and Canonical teams in all geographies to develop and maintain strong relationships with senior executives at strategic partner organizations, fostering collaboration and alignment on joint business objectives. The Dell Global Alliance Director will manage and grow a global team of Business Development Managers and help them identify and pursue new business opportunities with Dell, driving revenue growth and market expansion, develop and execute go-to-market strategies for joint offerings, oversee the day-to-day management of the alliance including contract negotiations and performance tracking, and issue resolution. The Dell Global Alliance Director will also contribute to thought leadership initiatives, such as joint publications and joint customer events.
Location: This role will be based remotely in AMER regions.
The role entailsWhat we offer colleagues
We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognize outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
About Canonical
Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open-source projects and the platform for AI, IoT, and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence; in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since our inception in 2004. Working here is a step into the future and will challenge you to think differently, work smarter, learn new skills, and raise your game.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.
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