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Dell Customer Support Jobs (NOW HIRING)

Dell, Inc.

... support needed to succeed in a digital-first sales environment. Customer Success and Experience ... Dell Technologies is a unique family of businesses that helps individuals and organizations ...

Canonical

Dell Global Alliance Director

Chicago, IL

Align and support internal canonical field teams - identify, support, grow, transact * Expand existing footprint with Dell customers with an aim to upsell to broader portfolio What we are looking for ...

NAVA Software Solutions

Sr.Net Developer

Houston, TX · On-site

$50.25 - $66.50/hr

Will support their Apple and Dell customer base on various projects and development * Decent-size team (5-6) that this person will be working and collaborating with on this project * Great culture

Beyond SOF

Mobile Customer Support Specialist

Ashburn, VA · On-site

$18.50 - $24.75/hr

... Dell. CBP is actively modernizing its IT infrastructure and engaging in various initiatives to ... The Mobility Customer Support Specialist provides direct support to the Senior Mobility Engineer ...

Way

Manager, Customer Operations and Support

Austin, TX

$132K/yr

... Dell), at a $100M valuation. As the company continues its rapid growth, we're seeking visionary ... Manage Human and AI Customer Support Agents : Actively manage agents to ensure they are trained ...

Way

Manager, Customer Operations and Support

Austin, TX

$132K/yr

... Dell), at a $100M valuation. As the company continues its rapid growth, we're seeking visionary ... Manage Human and AI Customer Support Agents : Actively manage agents to ensure they are trained ...

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Dell Customer Support information

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How much do dell customer support jobs pay per hour?

As of Jul 27, 2026, the average hourly pay for dell customer support in the United States is $20.94, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $23.32 per hour, depending on experience, location, and employer.

How hard is it to get a job at Dell Technologies?

Getting a job as a Dell Customer Support representative typically requires relevant technical knowledge, good communication skills, and sometimes prior customer service experience. The hiring process involves multiple interviews and assessments, and having certifications or familiarity with Dell products can improve your chances. Overall, it is competitive but achievable with proper preparation and qualifications.

What is a Dell Customer Support job?

A Dell Customer Support job involves assisting customers with technical issues, product inquiries, warranty services, and troubleshooting for Dell products. Support representatives communicate via phone, chat, or email to resolve issues efficiently. They also provide guidance on system upgrades, software installations, and general product usage. Strong problem-solving skills and customer service expertise are essential for success in this role.

How much does Dell pay an hour?

Dell Customer Support representatives typically earn between $15 and $20 per hour, depending on experience, location, and specific role. The position may also include benefits such as health insurance and paid time off, with opportunities for advancement and skill development. Wages can vary based on factors like certifications and performance.

What's the highest paying customer service job?

In customer support roles, senior positions such as Customer Support Managers or Technical Support Managers tend to have the highest salaries, often exceeding $70,000 annually. Specialized roles requiring technical expertise, certifications, or leadership responsibilities generally command higher pay within the customer service field.

Does Dell have work from home?

Dell Customer Support roles often offer remote work options, especially for positions that involve phone, chat, or email support. Availability of work-from-home arrangements can depend on the specific role, location, and company policies, and may require certain technical skills and a suitable home office setup.

What are the key skills and qualifications needed to thrive in the Dell Customer Support position, and why are they important?

To thrive as a Dell Customer Support professional, you need strong problem-solving skills, technical troubleshooting abilities, and a solid understanding of Dell products and services, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and remote diagnostic tools is commonly required, and certifications such as CompTIA A+ or Dell’s own training credentials are advantageous. Excellent communication, patience, and a customer-focused attitude help individuals stand out in this position. These skills are critical for resolving customer issues efficiently, ensuring high satisfaction, and maintaining Dell’s reputation for quality support.

What does a typical day look like for someone working in Dell Customer Support?

A typical day in Dell Customer Support involves assisting customers with hardware or software issues via phone, email, or live chat, accurately documenting cases in the company’s support system, and following up to ensure resolution. You’ll often work closely with team members and technical specialists to troubleshoot complex problems, escalate issues when necessary, and share best practices. The environment is usually fast-paced and team-oriented, with regular training sessions aimed at keeping skills updated as Dell products evolve. This role offers great opportunities to develop technical knowledge, customer service expertise, and problem-solving skills that can support career advancement within Dell or the broader tech industry.

More about Dell Customer Support jobs
What cities are hiring for Dell Customer Support jobs? Cities with the most Dell Customer Support job openings:
What are the most commonly searched types of Dell Customer Support jobs? The most popular types of Dell Customer Support jobs are:
What states have the most Dell Customer Support jobs? States with the most job openings for Dell Customer Support jobs include:
What job categories do people searching Dell Customer Support jobs look for? The top searched job categories for Dell Customer Support jobs are:
Dell Customer Support jobs near you
Infographic showing various Dell Customer Support job openings in the United States as of July 2026, with employment types broken down into 50% Full Time, 21% Part Time, and 29% Contract. Highlights an 100% In-person job distribution, with an average salary of $43,556 per year, or $20.9 per hour.
Managing Director - Dell Technologies Netherlands

Managing Director - Dell Technologies Netherlands

Dell, Inc.

Full-time

Posted 8 days ago

Job description

Dell Technologies is not just a technology company - we are a transformation partner. We've evolved into a global leader in digital infrastructure, cloud solutions, edge computing, and AI innovation. Our mission is to drive human progress through technology, and we do this by empowering organisations to modernise, automate, and innovate.

We are now looking for a Managing Director for Netherlands to lead our successful organisation based in Amsterdam. 

Role Overview

Managing Director of Dell Tech Netherlands is responsible for leading our Dutch sales organisation into a modern, customer-centric, and data-driven salesforce to capture the addressable market in Netherlands as Dell customers. The ideal candidate will be a strategic thinker with a strong background in sales leadership and coaching, transformation, and customer-facing activities.

Key Responsibilities:

Develop and Execute a Modern Sales Strategy:

  • Create a comprehensive sales strategy to achieve customer excellence, team excellence, and operational excellence leveraging modern tools to drive revenue growth and customer success.
  • Align team activities with company goals and objectives and ensure a customer-centric approach to sales.

Build and Lead a High-Performing Sales Team:

  • Attract, retain, and develop a diverse and talented team of sales professionals who are equipped to succeed in a rapidly changing market.
  • Foster a culture of innovation, continuous learning, and provide coaching and development opportunities to help team members achieve their full potential.

Drive Digital Transformation and Sales Enablement:

  • Develop and implement a sales enablement strategy that leverages technology, data, and analytics to drive sales productivity and effectiveness.
  • Ensure that the sales team has the tools, training, and support needed to succeed in a digital-first sales environment.

Customer Success and Experience:

  • Build and maintain strong relationships with key customers and stakeholders and ensure that the sales team is focused on delivering exceptional customer experiences.
  • Develop and execute a customer success strategy that drives loyalty, retention, and growth.
Who We Are

We believe that each of us has the power to make an impact. That's why we put our team members at the center of everything we do. If you're looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we're looking for you.

Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us.
Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy.

Visit our Culture Code page to learn more about how we work and lead.

Requirements

  • Proven track record in managing technology sales or solutions businesses
  • Inspirational leadership and results-driven mindset
  • Experience managing matrix organisations
  • Strong business acumen, change management and adaptability
  • Master's degree or MBA with commercial orientation preferred
  • Fluent in Dutch and English

Leadership Expectations:

  • Visionary Leadership: Develop and execute a clear and compelling vision for the sales organisation and inspire and motivate the team to achieve exceptional results.
  • Digital Acumen: Stay up-to-date with the latest trends and technologies in sales and leverage this knowledge to drive innovation and growth.
  • Customer Focus: Build and maintain strong relationships with key customers and stakeholders and ensure that the sales team is focused on delivering exceptional customer experiences.
  • Collaboration: Work closely with cross-functional teams to drive business outcomes and ensure that the sales organisation is aligned with company goals and objectives.
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About DELL

Sourced by ZipRecruiter

Dell Technologies helps organizations and individuals build a brighter digital tomorrow. Our company is made up of more than 150,000 people, located in over 180 locations around the world. We're proud to be a diverse and inclusive team and have an endless passion for our mission to drive human progress.

Industry

Computer and computer peripheral equipment and software wholesalers

Company size

10,000+ Employees

Headquarters location

Round Rock, TX, US

Year founded

1984

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