Houston, TX · On-site
$50.25 - $66.50/hr
Will support their Apple and Dell customer base on various projects and development * Decent-size team (5-6) that this person will be working and collaborating with on this project * Great culture
Houston, TX · On-site
$50.25 - $66.50/hr
Will support their Apple and Dell customer base on various projects and development * Decent-size team (5-6) that this person will be working and collaborating with on this project * Great culture
Align and support internal canonical field teams - identify, support, grow, transact * Expand existing footprint with Dell customers with an aim to upsell to broader portfolio What we are looking for ...
Quick apply
Align and support internal canonical field teams - identify, support, grow, transact * Expand existing footprint with Dell customers with an aim to upsell to broader portfolio What we are looking for ...
... support needed to succeed in a digital-first sales environment. Customer Success and Experience ... Dell Technologies is a unique family of businesses that helps individuals and organizations ...
... support needed to succeed in a digital-first sales environment. Customer Success and Experience ... Dell Technologies is a unique family of businesses that helps individuals and organizations ...
Company Description Position - Customer Support Engineer Location: South San Francisco, CA Duration ... This role includes hardware and software support for HP/Dell Laptops & Desktops. IMAC activity ...
Company Description Position - Customer Support Engineer Location: South San Francisco, CA Duration ... This role includes hardware and software support for HP/Dell Laptops & Desktops. IMAC activity ...
Ashburn, VA · On-site
$18.50 - $24.75/hr
... Dell. CBP is actively modernizing its IT infrastructure and engaging in various initiatives to ... The Mobility Customer Support Specialist provides direct support to the Senior Mobility Engineer ...
Ashburn, VA · On-site
$18.50 - $24.75/hr
... Dell. CBP is actively modernizing its IT infrastructure and engaging in various initiatives to ... The Mobility Customer Support Specialist provides direct support to the Senior Mobility Engineer ...
$162K - $210K/yr
You'll also ensure effective communication and coordination of problem-solving efforts between support teams, account teams, field service personnel and customers. You'll collaborate with other Dell ...
$162K - $210K/yr
You'll also ensure effective communication and coordination of problem-solving efforts between support teams, account teams, field service personnel and customers. You'll collaborate with other Dell ...
$162K - $210K/yr
You'll also ensure effective communication and coordination of problem-solving efforts between support teams, account teams, field service personnel and customers. You'll collaborate with other Dell ...
$162K - $210K/yr
You'll also ensure effective communication and coordination of problem-solving efforts between support teams, account teams, field service personnel and customers. You'll collaborate with other Dell ...
Sacramento, CA · On-site +1
$162K - $210K/yr
You'll also ensure effective communication and coordination of problem-solving efforts between support teams, account teams, field service personnel and customers. You'll collaborate with other Dell ...
Sacramento, CA · On-site +1
$162K - $210K/yr
You'll also ensure effective communication and coordination of problem-solving efforts between support teams, account teams, field service personnel and customers. You'll collaborate with other Dell ...
Sacramento, CA · On-site +1
$162K - $210K/yr
You'll also ensure effective communication and coordination of problem-solving efforts between support teams, account teams, field service personnel and customers. You'll collaborate with other Dell ...
Sacramento, CA · On-site +1
$162K - $210K/yr
You'll also ensure effective communication and coordination of problem-solving efforts between support teams, account teams, field service personnel and customers. You'll collaborate with other Dell ...
Columbus, OH · On-site +1
$170K - $220K/yr
Solution Support as a Service (SSaaS) for PowerEdge XE Support, Customer Delivery Executive (CDE) At Dell Technologies, world-class service doesn't end when a customer purchases our innovative ...
Columbus, OH · On-site +1
$170K - $220K/yr
Solution Support as a Service (SSaaS) for PowerEdge XE Support, Customer Delivery Executive (CDE) At Dell Technologies, world-class service doesn't end when a customer purchases our innovative ...
Austin, TX · On-site +1
$170K - $220K/yr
Solution Support as a Service (SSaaS) for PowerEdge XE Support, Customer Delivery Executive (CDE) At Dell Technologies, world-class service doesn't end when a customer purchases our innovative ...
Austin, TX · On-site +1
$170K - $220K/yr
Solution Support as a Service (SSaaS) for PowerEdge XE Support, Customer Delivery Executive (CDE) At Dell Technologies, world-class service doesn't end when a customer purchases our innovative ...
$182K - $236K/yr
Act as a technical bridge between Customer Support, Product Management, and R&D * Escalate product ... Dell is committed to Fair and Equitable compensation practices. The Base Salary Range for this role ...
$182K - $236K/yr
Act as a technical bridge between Customer Support, Product Management, and R&D * Escalate product ... Dell is committed to Fair and Equitable compensation practices. The Base Salary Range for this role ...
Hopkinton, MA · On-site
$182K - $236K/yr
Act as a technical bridge between Customer Support, Product Management, and R&D * Escalate product ... Dell is committed to Fair and Equitable compensation practices. The Base Salary Range for this role ...
New
Hopkinton, MA · On-site
$182K - $236K/yr
Act as a technical bridge between Customer Support, Product Management, and R&D * Escalate product ... Dell is committed to Fair and Equitable compensation practices. The Base Salary Range for this role ...
New
Hopkinton, MA · On-site
$182K - $236K/yr
Act as a technical bridge between Customer Support, Product Management, and R&D * Escalate product ... Dell is committed to Fair and Equitable compensation practices. The Base Salary Range for this role ...
Hopkinton, MA · On-site
$182K - $236K/yr
Act as a technical bridge between Customer Support, Product Management, and R&D * Escalate product ... Dell is committed to Fair and Equitable compensation practices. The Base Salary Range for this role ...
... Dell), at a $100M valuation. As the company continues its rapid growth, we're seeking visionary ... Manage Human and AI Customer Support Agents : Actively manage agents to ensure they are trained ...
Quick apply
... Dell), at a $100M valuation. As the company continues its rapid growth, we're seeking visionary ... Manage Human and AI Customer Support Agents : Actively manage agents to ensure they are trained ...
Austin, TX · On-site
$132K/yr
... Dell), at a $100M valuation. As the company continues its rapid growth, we're seeking visionary ... Manage Human and AI Customer Support Agents : Actively manage agents to ensure they are trained ...
Austin, TX · On-site
$132K/yr
... Dell), at a $100M valuation. As the company continues its rapid growth, we're seeking visionary ... Manage Human and AI Customer Support Agents : Actively manage agents to ensure they are trained ...
... supported." If you would like to volunteer, please take a few minutes to fill out our Online ... Customer Service/Sales * Straightening and Sizing * Designs for advertising * Testing electronics
... supported." If you would like to volunteer, please take a few minutes to fill out our Online ... Customer Service/Sales * Straightening and Sizing * Designs for advertising * Testing electronics
Boston, MA · On-site
Even better, customers validate that leadership every day through strong Gartner Peer Insights ... The Role & The Team Druva is looking to hire a Senior Dell Alliances Sales Engineer supporting the ...
Boston, MA · On-site
Even better, customers validate that leadership every day through strong Gartner Peer Insights ... The Role & The Team Druva is looking to hire a Senior Dell Alliances Sales Engineer supporting the ...
Atlanta, GA · On-site
$40 - $65/hr
The consultant will work 100% onsite in support of Dell PowerEdge server operations ... Coordinate with customer for any maintenance activities: power maintenance, cooling maintenance ...
New
Atlanta, GA · On-site
$40 - $65/hr
The consultant will work 100% onsite in support of Dell PowerEdge server operations ... Coordinate with customer for any maintenance activities: power maintenance, cooling maintenance ...
New
Chicago, IL · On-site
... customer support in an enterprise environment. Key Responsibilities * Build, configure, provision, and deploy Dell Windows laptops using Microsoft Intune and Windows Autopilot. * Configure and ...
New
Chicago, IL · On-site
... customer support in an enterprise environment. Key Responsibilities * Build, configure, provision, and deploy Dell Windows laptops using Microsoft Intune and Windows Autopilot. * Configure and ...
New
$11.06 - $12.87
3% of jobs
$12.87 - $14.69
3% of jobs
$14.69 - $16.50
8% of jobs
$17.68 is the 25th percentile. Wages below this are outliers.
$16.50 - $18.31
16% of jobs
The median wage is $20.08 / hr.
$18.31 - $20.13
20% of jobs
$20.13 - $21.94
20% of jobs
$22.80 is the 75th percentile. Wages above this are outliers.
$21.94 - $23.75
9% of jobs
$23.75 - $25.57
9% of jobs
$25.57 - $27.38
5% of jobs
$27.38 - $29.20
4% of jobs
$29.20 - $31.01
1% of jobs
$11
$20
$31
A Dell Customer Support job involves assisting customers with technical issues, product inquiries, warranty services, and troubleshooting for Dell products. Support representatives communicate via phone, chat, or email to resolve issues efficiently. They also provide guidance on system upgrades, software installations, and general product usage. Strong problem-solving skills and customer service expertise are essential for success in this role.
A typical day in Dell Customer Support involves assisting customers with hardware or software issues via phone, email, or live chat, accurately documenting cases in the company’s support system, and following up to ensure resolution. You’ll often work closely with team members and technical specialists to troubleshoot complex problems, escalate issues when necessary, and share best practices. The environment is usually fast-paced and team-oriented, with regular training sessions aimed at keeping skills updated as Dell products evolve. This role offers great opportunities to develop technical knowledge, customer service expertise, and problem-solving skills that can support career advancement within Dell or the broader tech industry.
To thrive as a Dell Customer Support professional, you need strong problem-solving skills, technical troubleshooting abilities, and a solid understanding of Dell products and services, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and remote diagnostic tools is commonly required, and certifications such as CompTIA A+ or Dell’s own training credentials are advantageous. Excellent communication, patience, and a customer-focused attitude help individuals stand out in this position. These skills are critical for resolving customer issues efficiently, ensuring high satisfaction, and maintaining Dell’s reputation for quality support.
Cities with the most Dell Customer Support job openings:
The most popular types of Dell Customer Support jobs are:
States with the most job openings for Dell Customer Support jobs include:
The top searched job categories for Dell Customer Support jobs are:
$50.25 - $66.50/hr
Full-time
Re-posted 27 days ago
Sourced by ZipRecruiter
NAVA is a strategic partner for companies seeking to develop or customize software and products. Our team of experts leverages cutting-edge technology and deep industry knowledge to provide customized solutions that drive business success. Whether you're looking to improve your operations, increase efficiency, or bring a new product to market, NAVA has the expertise and resources to help you achieve your goals. Trust us to be your partner in software and product development.
It services
51 - 200 Employees
Rocky Hill, CT, US
