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Dell Customer Support Jobs in Minnesota (NOW HIRING)

DESKSIDE SUPPORT

Eagan, MN · On-site

$20.75 - $26.25/hr

DESKSIDE SUPPORT LOCATION:EAGAN,mn determination and resolution of desktop hardware and software ... Dell, Lenovo, and Apple hardware. Resolve tickets within the customer SLA Additional Information ...

DESKSIDE SUPPORT

Eagan, MN · On-site

$20.75 - $26.25/hr

DESKSIDE SUPPORT LOCATION:EAGAN,mn determination and resolution of desktop hardware and software ... Dell, Lenovo, and Apple hardware. Resolve tickets within the customer SLA Additional Information ...

Maintain the integrity of Dell, LG, and Apple and other computers and devices through upgrades ... Must have exceptional customer service skills, personality, a service mindset, and strong problem ...

Sr. VDI Consultant

Virginia, MN · On-site

$120 - $180/hr

Work closely with customer IT teams and Dell support * Provide training and documentation to customer staff * Participate in change management and project planning meetings Requirements * Top Secret ...

... our customers. If you have the skills and passion to perform maintenance on Ford and GMC trucks ... Discounts on Apple products, Dell computers, hotels, and more U-Haul Holding Company, and its ...

... our customers. If you have the skills and passion to perform maintenance on Ford and GMC trucks ... Discounts on Apple products, Dell computers, hotels, and more U-Haul Holding Company, and its ...

Char-Dell Co. DBA Fastsigns (Fastsigns of Blaine) is looking for a team member that shares our core ... At Fastsigns of Blaine, we support business and community success by creating compelling visual ...

Char-Dell Co. DBA Fastsigns (Fastsigns of Blaine) is looking for a team member that shares our core ... At Fastsigns of Blaine, we support business and community success by creating compelling visual ...

$85K - $130K/yr

... Dell/HP). Candidate Qualifications * 3+ years of experience as an Electronics/Field Technician, Customer Support, or IT Support professional. * Proven ability to install, configure, and troubleshoot ...

HP printers, Dell servers, monitors, and etc. * Additional specific certifications may be required. Preferred Qualifications: * Experience supporting military and multinational customers preferred.

Support integration analysis across ERP CRM manufacturing e commerce logistics and other enterprise ... Work within Dell Boomi or similar middleware platforms to support testing validation and refinement

VDI Consultant

Virginia, MN · On-site

$120 - $180/hr

Work closely with customer IT teams and Partner support * Provide training and documentation to ... Dell EMC Proven Professional * ITIL Foundation About Us For more than 20 years, NewGen Technologies ...

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Dell Customer Support information

See Minnesota salary details

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How much do dell customer support jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for dell customer support in Minnesota is $20.51, according to ZipRecruiter salary data. Most workers in this role earn between $16.97 and $22.84 per hour, depending on experience, location, and employer.

What is a Dell Customer Support?

A Dell Customer Support job involves assisting customers with technical issues, product inquiries, warranty services, and troubleshooting for Dell products. Support representatives communicate via phone, chat, or email to resolve issues efficiently. They also provide guidance on system upgrades, software installations, and general product usage. Strong problem-solving skills and customer service expertise are essential for success in this role.

What does a Dell Customer Support do?

A typical day in Dell Customer Support involves assisting customers with hardware or software issues via phone, email, or live chat, accurately documenting cases in the company’s support system, and following up to ensure resolution. You’ll often work closely with team members and technical specialists to troubleshoot complex problems, escalate issues when necessary, and share best practices. The environment is usually fast-paced and team-oriented, with regular training sessions aimed at keeping skills updated as Dell products evolve. This role offers great opportunities to develop technical knowledge, customer service expertise, and problem-solving skills that can support career advancement within Dell or the broader tech industry.

What are the key skills and qualifications needed for Dell Customer Support?

To thrive as a Dell Customer Support professional, you need strong problem-solving skills, technical troubleshooting abilities, and a solid understanding of Dell products and services, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and remote diagnostic tools is commonly required, and certifications such as CompTIA A+ or Dell’s own training credentials are advantageous. Excellent communication, patience, and a customer-focused attitude help individuals stand out in this position. These skills are critical for resolving customer issues efficiently, ensuring high satisfaction, and maintaining Dell’s reputation for quality support.

Does Dell Customer Support have work from home?

Dell Customer Support offers remote work options for certain roles, allowing employees to work from home depending on the position and business needs. These roles typically require strong communication skills, familiarity with remote tools, and sometimes specific technical certifications. Availability of remote work may vary by location and team requirements.

Does Dell Customer Support offer remote jobs?

Dell Customer Support positions often include remote work options, especially for roles involving technical assistance and customer service. These jobs typically require strong communication skills, familiarity with remote collaboration tools, and sometimes specific certifications or technical knowledge. Availability of remote work can vary by location and role, so it is advisable to check the specific job listing for remote work options.

What are the most commonly searched types of Dell Customer Support jobs in Minnesota?

The most popular types of Dell Customer Support jobs in Minnesota are:

What are popular job titles related to Dell Customer Support jobs in Minnesota?

For Dell Customer Support jobs in Minnesota, the most frequently searched job titles are:

What job categories do people searching Dell Customer Support jobs in Minnesota look for?

The top searched job categories for Dell Customer Support jobs in Minnesota are:

Infographic showing various Dell Customer Support job openings in Minnesota as of August 2026, with employment types broken down into 82% Full Time, and 18% Nights. Highlights an 100% In-person job distribution, with an average salary of $42,659 per year, or $20.5 per hour.

$20.75 - $26.25/hr

Full-time

Re-posted 25 days ago


Job description

Company Description

Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.

Job Description

DESKSIDE SUPPORT

LOCATION:EAGAN,mn

determination and resolution of desktop hardware and software problems through the effective use of available technical resources, per contracted service level agreements. They may also perform installs, moves, adds and change (IMAC) activities for clients. They are responsible for resolving problems and performing IMACs within Service Level Agreement objectives (SLA), and completing all related administrative duties. Strong customer communication and business skills are therefore needed since direct customer interaction is often required. Responsibilities include: Resolve customer hardware/software PC problem tickets. A technical knowledge of the Windows 7 is required as well as a working knowledge of Dell, Lenovo, and Apple hardware. Resolve tickets within the customer SLA

Additional Information

For more information, Please contact

Shubham

973-295-4595


Artech logo

About Artech

Sourced by ZipRecruiter

Artech is a leading IT staffing and consulting company based in Morristown, NJ, US. Since its foundation in 1992, Artech has mastered in complementing human expertise with technology and business acumen to produce world-class staffing solutions. The company caters to diverse industry sectors, including financial services, healthcare, telecommunication, energy and utilities, supply chain, and retail. It provides IT consulting, project management, professional and staff augmentation, and managed staffing services. Artech's mission is to provide exceptional IT staffing services to its clients by comprehending their business needs and then crafting a customized staffing strategy. Its notable achievement includes being recognized as one of the largest IT staffing companies in the U.S, according to Staffing Industry Analysts (SIA).

Industry

Recruiting and staffing services

Company size

10,000+ Employees

Headquarters location

Morristown, NJ, US

Year founded

1992