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It Help Desk Intern Jobs in Minnesota (NOW HIRING)

BC Tech Pro

IT Help Desk

Plymouth, MN · On-site

$23/hr

... of a variety of technology-based products typically associated with an end-user computing ... Perform all assigned desk-side support activities * Display outstanding technical and professional ...

Metro Sales Inc.

IT Help Desk -Level 2

Roseville, MN · On-site

$50K - $60K/yr

MSI is seeking an Employee-Owner, IT Help Desk Level 2 for our Roseville, MN Location . Please note internal title is Service Desk Engineer. This client facing technical support role focused on ...

Revel Staffing

IT Manager

Minneapolis, MN

$85K - $115K/hr

This role is responsible for managing the IT help desk, maintaining systems and documentation, supporting users across departments, and improving service delivery through automation and AI-enabled ...

Centrav Inc.

IT Support Specialist

Burnsville, MN · On-site

Centrav Inc. is currently seeking a qualified IT Support Specialist to be responsible for providing help desk support to end-users including support for hardware, software, telephone and other ...

Dakota Supply Group

Help Desk Manager

Plymouth, MN · On-site

DSG is seeking a Help Desk Manager to join their IT team. In this full time, salaried, exempt position, work is typically performed during standard business hours, Monday through Friday , but will ...

New

US IT Solutions Inc

IT Service Desk

Minneapolis, MN

US IT Solutions work along with its clients to deliver high-performance results, based exclusively on the one of a kind requirement. Supplement Enterprise Support Services-IT Service Desk during the ...

Purposebrands

Manager, Help Desk

Woodbury, MN · Hybrid

$108K/yr

The Help Desk Manager will lead and optimize technology support for PB-level employees across all ... This role is ideal for someone who is passionate about people and process, has a strong IT support ...

Purpose Brands

Manager, Help Desk

Woodbury, MN · On-site

$84 - $108/hr

The Help Desk Manager will lead and optimize technology support for PB-level employees across all ... This role is ideal for someone who is passionate about people and process, has a strong IT support ...

Synchronicity, Inc.

Be Seen First

IT Helpdesk Technician

Bloomington, MN · On-site

$37K - $54K/yr

Job Summary We are seeking a motivated and customer-oriented Help Desk Technician to provide ... Associate degree in Information Technology or related field preferred. · 1-2 years of experience ...

Synchronicity, Inc.

Be Seen First

IT Helpdesk Technician

Bloomington, MN · On-site

$37K - $54K/yr

Job Summary We are seeking a motivated and customer-oriented Help Desk Technician to provide ... Associate degree in Information Technology or related field preferred. · 1-2 years of experience ...

PIPESTONE

IT Service Desk Lead

Pipestone, MN · On-site

$65K - $80K/yr

PIPESTONE is looking for an IT Service Desk Lead to oversee daily help desk operations, support escalated technical issues, and help drive exceptional service for our internal customers. What You'll ...

Loram

Help Desk Technician II

Hamel, MN · On-site

$21.50 - $29/hr

Information Technology Reports to: Quality & Continuous Improvement Specialist Technical Report to: Global Helpdesk Supervisor Code: 10142 GENERAL DESCRIPTION / PURPOSE: The Help Desk Technician II ...

Horwitz Inc

IT Support Specialist - Field

New Hope, MN · On-site

$55K - $65K/yr

Perform other duties as assigned Education & Experience * 1 year of experience in an IT Help Desk, Service Desk, Desktop Support, or similar technical support role * Experience troubleshooting ...

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All JobsIt Help Desk Intern JobsIt Help Desk Intern Jobs in Minnesota

It Help Desk Intern information

See Minnesota salary details

$9

$17

$25

How much do it help desk intern jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for it help desk intern in Minnesota is $17.08, according to ZipRecruiter salary data. Most workers in this role earn between $14.13 and $18.85 per hour, depending on experience, location, and employer.

What does an IT Help Desk Intern do?

An IT Help Desk Intern assists with providing technical support to employees or customers within an organization. Their responsibilities often include troubleshooting hardware and software issues, setting up new devices, responding to support tickets, and helping maintain IT documentation. Interns work under the supervision of experienced IT staff and gain hands-on experience with various systems and tools. This role is designed to help interns develop foundational IT skills and prepare them for future careers in information technology.

What are the key skills and qualifications needed to thrive as an IT Help Desk Intern, and why are they important?

To thrive as an IT Help Desk Intern, you need a basic understanding of computer hardware, operating systems, troubleshooting techniques, and typically a relevant education in IT or computer science. Familiarity with ticketing systems, remote desktop tools, and common office software is often required, and certifications like CompTIA A+ can be advantageous. Strong communication skills, patience, and a willingness to learn set outstanding interns apart. These competencies are crucial for efficiently resolving technical issues, supporting users, and growing into more advanced IT roles.

What are some common challenges faced by IT Help Desk Interns, and how can they overcome them?

IT Help Desk Interns often encounter challenges such as handling multiple support requests simultaneously, troubleshooting unfamiliar technical issues, and communicating effectively with users who have varying levels of technical knowledge. To overcome these challenges, interns should prioritize tasks based on urgency, utilize available documentation, and ask questions when unsure. Building strong communication skills and being proactive in learning about frequently used systems will also help interns provide better support and grow in the role.

What is the difference between It Help Desk Intern vs It Support Technician?

AspectIt Help Desk InternIt Support Technician
Required CredentialsHigh school diploma or equivalent; some technical courseworkAssociate's degree or relevant certifications (e.g., CompTIA A+)
Work EnvironmentInternship setting, often in a corporate or IT departmentFull-time technical support role, often in IT service desks or support centers
Employer & Industry UsageEntry-level, often in educational or training environmentsProfessional support roles across various industries
Common Search & ComparisonYesYes

The main difference between an It Help Desk Intern and an It Support Technician lies in experience and responsibilities. Interns are typically in training, assisting with basic tasks, while technicians handle more complex support issues. Internships serve as a stepping stone to full support roles, which require more technical skills and certifications.

What are the most commonly searched types of It Help Desk jobs in Minnesota?

The most popular types of It Help Desk jobs in Minnesota are:

What are popular job titles related to It Help Desk Intern jobs in Minnesota?

For It Help Desk Intern jobs in Minnesota, the most frequently searched job titles are:

What job categories do people searching It Help Desk Intern jobs in Minnesota look for?

The top searched job categories for It Help Desk Intern jobs in Minnesota are:

What cities in Minnesota are hiring for It Help Desk Intern jobs?

Cities in Minnesota with the most It Help Desk Intern job openings:

It Help Desk Intern jobs near you
Infographic showing various It Help Desk Intern job openings in Minnesota as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 24% Part Time, 4% Contract, and 1% Nights. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $35,518 per year, or $17.1 per hour.

IT Help Desk

BC Tech Pro

Plymouth, MN • On-site

$23/hr

Full-time

Medical, Dental, Vision, Retirement

Re-posted yesterday

Job description

Job Description

This is an intermediate position that performs tasks related to the repair of a variety of technology-based products typically associated with an end-user computing environment. 

  • This is a full-time, onsite position. 
  • Benefits include Health, Dental Vision and 401k.
  • Pay starts at $23.00 per hour

Responsibilities:

  • Performs basic and moderately complex troubleshooting and repair activities, typically associated in an end-user environment, including but not limited to PC's, desktops, laptops, tablets and printers.
  • Provides support to client identified VIPs
  • Responds to change management requests including installing new PC equipment, providing end-user desk side support and other related activities.
  • Perform Install/Move/Add or Change (IMAC) activities.
  • Perform all assigned desk-side support activities
  • Display outstanding technical and professional services skills at all times
  • Meet - established customer service satisfaction levels and other operational/customer service metrics as outlined in established guidelines
  • Proactively communicate with the end-user and service desk personnel regarding arrival times, repair time estimates and status of the repair
  • Understands and follows all documented service operations policies and procedures.
  • Other duties or certifications may be assigned to meet business needs
Qualifications

Education and Experience:

  • Typically requires technical school certification or equivalent of 2-4 years of relevant experience
  • Certifications and/or Qualifications:
  • Maintain all required OEM Certifications as directed by Management
  • Knowledge of relevant software and hardware systems
  • Understanding of ITIL methodologies
  • A+ certification is desired
  • May require additional customer-specific certifications or training as required

Skills:

  • Excellence in communication and customer-facing skills
  • Strong oral, written and interpersonal skills
  • Ability to follow instructions and processes with minimal instruction
  • Ability to lift and or move various computer equipment up to 50 lbs.
  • Must own a basic repair kit
  • Additional requirements may exist if offer of employment is extended
Additional Information

All your information will be kept confidential according to EEO guidelines.

This position is open to all US Citizens age 18 or older.

Apply