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Remote Desktop Support Analyst Jobs in Minnesota

tmn

Operations - Project Analyst

Edina, MN · Remote

This role provides support on behalf of the Sr. Director, Project Development & Execution ... Skilled in using desktop applications with proficiency in project management software, Excel ...

tmn

Operations - Project Analyst

Edina, MN · Remote

This role provides support on behalf of the Sr. Director, Project Development & Execution ... Skilled in using desktop applications with proficiency in project management software, Excel ...

Allianz

Finance Analyst Senior | Remote

Minneapolis, MN · On-site +1

$89.20K - $111.20K/yr

AZRA has approximately 150 employees located nationwide with the majority working on a remote basis ... Support analysis and bookings related to commutations, novations, and schemes * Analyze and ...

CSAA

$85.10K - $112.60K/yr

As a Senior Commercial Insurance Analyst , you will support the overall business strategy by ... Please note we are hiring for this role remote anywhere in the United States with the following ...

CSAA

$42.25 - $58.25/hr

Job Title Business Solutions Analyst III - Remote Requisition Number R7695 Business Solutions ... Support stake-holder engagement efforts (e.g., interviews, workshops) to elicit business and data ...

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How much do remote desktop support analyst jobs pay per hour?

As of May 29, 2026, the average hourly pay for remote desktop support analyst in Minnesota is $26.34, according to ZipRecruiter salary data. Most workers in this role earn between $21.88 and $29.42 per hour, depending on experience, location, and employer.

What is a Remote Desktop Support Analyst job?

A Remote Desktop Support Analyst provides technical assistance to users by troubleshooting and resolving issues related to remote desktop connections, software, and hardware. They support employees working remotely by diagnosing network problems, configuring systems, and ensuring secure access to company resources. Analysts often use remote tools to access devices, install updates, and guide users through technical challenges. Strong problem-solving skills and knowledge of operating systems, security protocols, and IT support practices are essential for this role.

What are the key skills and qualifications needed to thrive in the Remote Desktop Support Analyst position, and why are they important?

To thrive as a Remote Desktop Support Analyst, you typically need strong troubleshooting abilities, technical knowledge of Windows and Mac operating systems, and experience with network connectivity issues, often supported by a relevant IT degree or certifications like CompTIA A+, Network+, or Microsoft certifications. Familiarity with remote desktop tools such as TeamViewer, Remote Desktop Protocol (RDP), and ticketing systems is essential. Excellent communication, patience, and problem-solving skills enable effective support and customer satisfaction. These capabilities are critical for efficiently resolving technical issues remotely and ensuring minimal disruption for end users.

What are the typical daily responsibilities of a Remote Desktop Support Analyst?

As a Remote Desktop Support Analyst, your typical day involves responding to support tickets, troubleshooting software and hardware issues for end users, and guiding clients through technical solutions via phone, chat, or remote access tools. You’ll regularly document issues, escalate unresolved problems to higher-level technicians, and ensure hardware and software updates are applied remotely. Proactive communication with users and collaborating with other IT team members is often required to resolve complex problems efficiently. This role is dynamic, requiring you to juggle multiple tasks while maintaining a high standard of customer service throughout the workday.
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Remote Desktop Support Analyst jobs near you
Operational Support Specialist

Operational Support Specialist

Right Skale, Inc.

Minneapolis, MN • On-site, Remote

Full-time

Posted 26 days ago

Job description

Operational Support Specialist
We are seeking a dedicated Operational Support Specialist to shadow and eventually assume critical responsibilities, ensuring business continuity.
Note: Comprehensive training will be provided for most operational tasks, but candidates must have prior experience in basic networking, database, and desktop support.
Key Responsibilities:
  • Shadow and learn existing operational processes to ensure seamless transition of responsibilities.
  • Provide support for infrastructure, VMware, SQL Server, and MySQL environments.
  • Assist with application integration using APIs, JSON, and XML.
  • Perform basic networking, database, and desktop support tasks with prior experience.
  • Proactively identify and address operational issues, contributing to process improvements.
  • Maintain and update documentation to support operational continuity.
Qualifications:
  • Strong technical background in infrastructure, VMware, SQL Server, and MySQL.
  • Working knowledge of APIs, JSON, and XML for application integration.
  • Demonstrated experience in performing basic networking, database, and desktop support tasks.
  • Proactive, ownership-driven mindset with a willingness to learn and be mentored.
  • Excellent communication skills and ability to work during U.S. business hours (CST preferred).
  • Immediate availability is highly preferred.

Job Type: Contract W2
Work Type: Remote
Location: Minneapolis, MN
Interview mode: Video
Interview Rounds: 2

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