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Senior Desktop Support Analyst Jobs in Minnesota

Belcan

Desktop Support Analyst

Mankato, MN

$45K - $70K/yr

A Desktop Support Analyst job in Mankato, Minnesota, is currently available through Belcan at one of our key aerospace clients. To be considered for this role, you will hold a degree in Computer ...

Artech Information System LLC

desktop support

Eagan, MN · On-site

$20.75 - $26.25/hr

... Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients ... DESKTOP Support Representative Job ID: # S2LF3H Location: Eagan,Mn- 55123 Duration: : 1 year (with ...

Artech Information System LLC

desktop support

Eagan, MN · On-site

$20.75 - $26.25/hr

... Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients ... DESKTOP Support Representative Location: Eagan,Mn- 55123 Duration: : 1 year (with possible ...

Artech Information System LLC

desktop support

Eagan, MN · On-site

$20.75 - $26.25/hr

... Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients ... Desktop Support Representative Distributed Client Services Location: Eagan, MN Duration: 12 ...

Artech Information System LLC

desktop support

Eagan, MN

$20.75 - $26.25/hr

... Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients ... Desktop Support Representative Distributed Client Services Location: Eagan, MN Duration: 12 ...

Ovation Workplace Services Inc.

Be Seen First

Hardware Technician / Desktop Support Technician

Minneapolis, MN · On-site

$35K - $47K/yr

POSITION DESCRIPTION Hardware Technician / Desktop Support Technician Department: Information ... Strong problem-solving and analytical skills. Ability to manage multiple priorities and meet ...

Ovation Workplace Services Inc.

Be Seen First

Hardware Technician / Desktop Support Technician

Minneapolis, MN · On-site

$35K - $47K/yr

POSITION DESCRIPTION Hardware Technician / Desktop Support Technician Department: Information ... Strong problem-solving and analytical skills. Ability to manage multiple priorities and meet ...

Schwans

Sr Technical Support Analyst

Marshall, MN · On-site

$54K - $89K/yr

As a Senior Technical Support Analyst at our office in Marshall, MN, you will support, manage, and ... Manage and maintain desktop/laptop hardware, software, and standardized system images, including ...

CYNET SYSTEMS

Desktop Support Technician

Minneapolis, MN · On-site

$23 - $28/hr

Provide deskside and remote support for laptops, desktops, docking stations, and mobile devices ... Identify recurring issues and support root cause analysis. * Monitor ticket trends and recommend ...

SCHWAN'S

Sr Technical Support Analyst

Marshall, MN

$54K - $89K/yr

As a Senior Technical Support Analyst at our office in Marshall, MN, you will support, manage, and ... Manage and maintain desktop/laptop hardware, software, and standardized system images, including ...

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Senior Desktop Support Analyst information

See Minnesota salary details

$25K

$81.9K

$135.6K

How much do senior desktop support analyst jobs pay per year?

As of Aug 19, 2026, the average yearly pay for senior desktop support analyst in Minnesota is $81,869.00, according to ZipRecruiter salary data. Most workers in this role earn between $64,200.00 and $89,100.00 per year, depending on experience, location, and employer.

What is a senior desktop support analyst?

Senior Desktop Support Analysts are IT professionals responsible for providing advanced technical support for computer systems, software, and hardware within an organization. They handle complex issues escalated from junior support staff, perform troubleshooting, and ensure that end-users experience minimal downtime. In addition to resolving technical problems, they may also assist in training staff, maintaining IT documentation, and implementing system upgrades. Their expertise helps keep business operations running smoothly by resolving IT-related issues efficiently.

What are the key skills and qualifications needed to thrive as a senior desktop support analyst, and why are they important?

To excel as a Senior Desktop Support Analyst, you need in-depth knowledge of operating systems, hardware troubleshooting, network fundamentals, and typically an associate degree or equivalent experience in IT. Familiarity with ticketing systems, remote support tools, Active Directory, and certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator are commonly expected. Strong problem-solving abilities, effective communication, and customer service orientation distinguish top performers in this role. These skills ensure prompt resolution of technical issues, minimal downtime, and a positive experience for end users.

What are some common challenges faced by senior desktop support analysts, and how can they be managed effectively?

Senior Desktop Support Analysts often encounter complex technical issues that require quick diagnosis and resolution, especially when supporting executive-level staff or managing high-priority incidents. They may also need to balance multiple support tickets simultaneously while maintaining high customer satisfaction. Effective time management, clear communication, and continuously updating technical knowledge are key strategies for managing these challenges. Collaborating closely with IT teams and documenting solutions also helps streamline recurring issues and supports overall team efficiency.

What is the difference between Senior Desktop Support Analyst vs Desktop Support Technician?

AspectSenior Desktop Support AnalystDesktop Support Technician
CertificationsCompTIA A+, Microsoft Certified Desktop Support Technician (MCDST), HDI Support Center AnalystCompTIA A+, HDI Support Center Analyst (entry-level certifications)
Work EnvironmentCorporate IT departments, enterprise environments, help desk teamsHelp desks, small business IT support, on-site troubleshooting
ResponsibilitiesAdvanced troubleshooting, user training, system upgrades, mentorshipBasic hardware/software support, issue resolution, user assistance

The Senior Desktop Support Analyst typically handles more complex issues, provides mentorship, and works in larger enterprise environments. In contrast, the Desktop Support Technician focuses on basic support tasks and troubleshooting. Both roles require similar certifications but differ in scope and experience level.

What are the most commonly searched types of Desktop Support Analyst jobs in Minnesota?

The most popular types of Desktop Support Analyst jobs in Minnesota are:

What are popular job titles related to Senior Desktop Support Analyst jobs in Minnesota?

For Senior Desktop Support Analyst jobs in Minnesota, the most frequently searched job titles are:

What job categories do people searching Senior Desktop Support Analyst jobs in Minnesota look for?

The top searched job categories for Senior Desktop Support Analyst jobs in Minnesota are:

What cities in Minnesota are hiring for Senior Desktop Support Analyst jobs?

Cities in Minnesota with the most Senior Desktop Support Analyst job openings:

Senior Desktop Support Analyst jobs near you
Infographic showing various Senior Desktop Support Analyst job openings in Minnesota as of July 2026, with employment types broken down into 1% As Needed, 72% Full Time, 23% Part Time, 1% Temporary, and 3% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $81,869 per year, or $39.4 per hour.

Desktop Support Analyst

Belcan

Mankato, MN

$45K - $70K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 26 days ago

Job description

A Desktop Support Analyst job in Mankato, Minnesota, is currently available through Belcan at one of our key aerospace clients. To be considered for this role, you will hold a degree in Computer Information Technology or similar, with 1-2 years of relevant experience. In this role, you will provide technical assistance to users with their computer hardware, software, and network issues, ensuring the smooth and efficient operation of desktop computing environments.
Job duties:
Troubleshooting and Problem Solving:
Diagnosing and resolving hardware and software issues, including hardware malfunctions, software glitches, and network connectivity problems.
Installation and Configuration:
Setting up and configuring new computers, peripherals, and software, as well as updating existing systems.
User Support:
Providing technical assistance to users via phone, email, or in-person, answering questions, and guiding users through troubleshooting steps.
Hardware and Software Maintenance:
Performing routine maintenance tasks, such as software updates, hardware upgrades, and data backups.
Inventory Management:
Maintaining an inventory of hardware and software, ensuring that sufficient resources are available for deployment and replacement.
Documentation:
Maintaining accurate records of technical issues, solutions, and user interactions.
Training:
Providing training to users on new software, hardware, or IT procedures.
Remote Support:
Providing technical assistance to users remotely, using remote access tools to diagnose and resolve issues.
Network Support:
Assisting with network connectivity issues, ensuring that users can access the necessary resources.
Vendor Liaison:
Working with vendors to resolve technical issues and obtain necessary hardware and software
Required qualifications:
· U.S. Citizenship REQUIRED
· BS in Computer Information Technology or equivalent
· On-site work at the customer facility in Mankato, Minnesota, is required
· Able to work autonomously with minimal oversight
· Able to work with customer users and help them identify, solve, and utilize the updates and/or new systems
· Multi-task across many users simultaneously
· Ability to follow and upkeep / maintain well-documented deployment policies, procedures, and methods - including ticket systems for processing requests
We provide a competitive pay and benefits package. This position is offering a salary range of $45,000 to $70,000. Belcan considers several factors when extending an offer, including but not limited to education, experience, geographic location, and discipline. Benefits offered may include health care, dental, vision, life insurance; 401(k); education assistance; paid time off including PTO, holidays, and any other paid leave required by law.
We are an Equal Opportunity/Affirmative Action Employer. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, or membership in any other group protected by federal, state, or local laws.
www.belcan.com
#desktopanalyst #mankatojobs #minnesotajobs
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About Belcan

Sourced by ZipRecruiter

Belcan is a leading provider of qualified personnel to many of the world's most respected enterprises. We offer excellent opportunities for contract/temporary, temp-to-hire, and direct assignments in the engineering, IT, and professional fields. We are the employer of choice for thousands worldwide. Our overriding goal is to provide quality staffing solutions that help people, organizations, and communities succeed.

Industry

It services

Company size

5,001 - 10,000 Employees

Headquarters location

Cincinnati, OH, US

Year founded

1958

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