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Senior Computer Support Specialist Jobs in Minnesota

CoreCivic

Technology Support Specialist

Appleton, MN · On-site

We arecurrently seeking a Technology Support Specialist who has a passion for providingthe highest ... Ensure information technology resources (computer hardware, network and operating systems software ...

JonnyPops

Desktop Support Specialist

Plymouth, MN · On-site

Job Summary The Desktop Support Specialist Level 1 is the first point of contact for technology issues across JonnyPops' Plymouth and Elk River locations. This role ensures our team can focus on ...

CoreCivic

Technology Support Specialist

Appleton, MN · On-site

$31.59/hr

The Technology Support Specialist coordinates the secure, productive, and effective use of ... Ensure information technology resources (computer hardware, network and operating systems software ...

Border Bank

Customer Support Specialist

Coon Rapids, MN · On-site

$18 - $24/hr

The Customer Support Specialist will serve customers through multiple communication channels ... Comfortable using multiple computer systems and tools.ScheduleShifts are scheduled Monday through ...

Border Bank

Customer Support Specialist

Coon Rapids, MN · On-site

$18 - $24/hr

The Customer Support Specialist will serve customers through multiple communication channels ... Comfortable using multiple computer systems and tools. Schedule * Shifts are scheduled Monday ...

Border Bank

Customer Support Specialist

Coon Rapids, MN

$18.50 - $25/hr

The Customer Support Specialist will serve customers through multiple communication channels ... Comfortable using multiple computer systems and tools. Schedule * Shifts are scheduled Monday ...

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Senior Computer Support Specialist information

What is a senior computer support specialist?

Senior Computer Support Specialists are experienced professionals who provide advanced technical assistance to users experiencing issues with computer systems, hardware, and software. They troubleshoot complex problems, maintain and upgrade equipment, and may supervise junior support staff or manage IT support projects. These specialists often serve as a bridge between users and higher-level IT professionals, ensuring efficient resolution of technical issues and smooth operation of organizational technology.

How does a senior computer support specialist typically interact with other departments to resolve complex technical issues?

As a Senior Computer Support Specialist, collaboration with other departments is a key part of the role. You will often work closely with IT, network administrators, and sometimes even software development teams to troubleshoot and resolve technical issues that go beyond standard support. This may involve coordinating to escalate tickets, participating in cross-functional meetings, and providing expert input during system upgrades or security implementations. Effective communication and problem-solving skills are essential, as you'll be expected to translate technical information for non-technical colleagues and ensure minimal disruption to business operations.

What are the key skills and qualifications needed to thrive as a senior computer support specialist, and why are they important?

To thrive as a Senior Computer Support Specialist, you need a strong background in troubleshooting, IT systems, and user support, typically supported by a relevant degree or certifications like CompTIA A+ or Microsoft Certified Solutions Expert (MCSE). Expertise in help desk ticketing systems, remote desktop tools, and operating systems such as Windows, macOS, and Linux is essential. Excellent communication, patience, and problem-solving skills enable you to effectively assist users and mentor junior staff. These skills are crucial for ensuring efficient IT operations, minimizing downtime, and enhancing overall organizational productivity.

What is the difference between Senior Computer Support Specialist vs Computer Support Specialist?

AspectSenior Computer Support SpecialistComputer Support Specialist
CertificationsCompTIA A+, Network+, Microsoft CertifiedCompTIA A+ or similar entry-level certifications
Work EnvironmentAdvanced troubleshooting, mentoring, complex issuesBasic troubleshooting, user support, hardware/software setup
ResponsibilitiesLead support tasks, train staff, resolve escalated issuesAssist users, perform routine maintenance, resolve common problems

The main difference is that Senior Computer Support Specialists handle more complex issues, provide mentorship, and often take on leadership roles, while Computer Support Specialists focus on basic user support and routine maintenance. The senior role requires more experience and certifications, reflecting a higher level of expertise and responsibility.

How much does a senior computer support specialist make per hour?

A senior computer support specialist typically earns between $25 and $40 per hour, depending on experience, certifications, and geographic location. They often work in technical support roles requiring strong troubleshooting skills and familiarity with hardware and software systems.

What are the most commonly searched types of Computer Support Specialist jobs in Minnesota?

The most popular types of Computer Support Specialist jobs in Minnesota are:

What are popular job titles related to Senior Computer Support Specialist jobs in Minnesota?

For Senior Computer Support Specialist jobs in Minnesota, the most frequently searched job titles are:

What job categories do people searching Senior Computer Support Specialist jobs in Minnesota look for?

The top searched job categories for Senior Computer Support Specialist jobs in Minnesota are:

What cities in Minnesota are hiring for Senior Computer Support Specialist jobs?

Cities in Minnesota with the most Senior Computer Support Specialist job openings:

Senior Computer Support Specialist jobs near you
Infographic showing various Senior Computer Support Specialist job openings in Minnesota as of June 2026, with employment types broken down into 87% Full Time, 11% Part Time, and 2% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution.

Computer Support Specialist

Minneapolis, MN • On-site

RecruitTalent LLC.
IT Services • 1 - 10 employees
Learn more about RecruitTalent LLC.external

$30 - $45/hr

Contractor

Re-posted 28 days ago

Job description

Performance Duties:

Pursuant to the policies, procedures, goals, and objectives established by the USAO DMN, the contractor performs the following duties on a regular and recurring basis under the close direction of the IT Systems Manager and the Specialist:

  • Requires testing, quality assurance, configuration, installation, implementation, maintenance, and management of networked systems used for the transmission of information in data, voice, and/or video format, ensuring systems availability, functionality, integrity, and efficiency. The contractor may be granted administrative rights at the discretion of the USAO-MN.
  • Ensures the confidentiality, integrity, and availability of systems, networks, and data through the implementation, maintenance, and enhancement of information systems security programs, policies, procedures, and tools.
  • Provides customer support service, including installation, configuration, troubleshooting, customer assistance, and training in response to user requirements.

The Office of Information Technology (IT) environment includes desktop and laptop computers, a local area network, Microsoft SQL Server and web-based applications, hand-held and wireless technology, along with case management and litigation support systems.

  • The contractor would provide IT customer support, including installation, configuration, troubleshooting, customer assistance, inventory management, and/or training.
  • Assist the IT Systems Management staff in the configuration, installation, and maintenance of networked systems.
  • Performs assignments related to ensuring the confidentiality, integrity, security, and availability of systems, networks, and data; performs routine assignments in support of the Office intranet and internet sites, including converting content into workable web pages, checking links, repairing errors, etc.
  • Assist in the planning, development, and coordination of litigation support and case management services.
 

Educational Requirement:

  • Successfully completed post-high school education.
 

Specialized Experience:

All individuals must have IT-related experience demonstrating some proficiency in each of the competencies listed below. The experience may be demonstrated by paid or unpaid experience and/or completion of specific, intensive training (for example, IT certification), as appropriate.

  • Attention to Detail - Is thorough when performing work and conscientious about attending to detail.
  • Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
  • Problem Solving – Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives and to make recommendations.
  • Specialized experience is experience that has equipped the applicant with the particular competencies/knowledge, skills, and abilities to successfully perform the duties of the position and is typically in or related to the work of the position to be filled. Such experience is typically gained in the IT field or through the performance of work where the primary concern is IT.