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Remote Computer Support Specialist Jobs in Minnesota

ImageTrend

Support Specialist

Eagan, MN · On-site +1

$50K - $60K/yr

The Application Support Specialist I position plays a key role in providing support to customers ... Remote, Hybrid & Onsite options, Flex & Alternate Scheduling Arrangements * Career Advancement:

ControlsJobs

BAS Controls Tech Support

Edina, MN · On-site +1

$70K - $90K/yr

BAS Technical Support Specialist * Location: Edina, MN (Hybrid: 3 onsite / 2 remote OR full in-office) * Status: Full-Time | Salaried | $70,000-$90,000 Base Key Responsibilities: * Act as primary ...

Chart Industries

Operations Support Specialist

New Prague, MN · On-site +1

$49K - $66K/yr

This can be an in-office (located in New Prague, MN) or remote position. What Will You Do? * Price ... Support IAR's by assisting with order management. * Coordinate customer service survey process.

Chart Industries

Operations Support Specialist

New Prague, MN · On-site +1

$49K - $66K/yr

This can be an in-office (located in New Prague, MN) or remote position. What Will You Do? * Price ... Support IAR's by assisting with order management. * Coordinate customer service survey process.

CADEX

Operations Support Specialist

Maple Grove, MN · Remote

$19/hr

D&S Global Solutions, formed in 1997 and fully remote * ABC-Amega, formed in 1929 and headquartered ... Repetitive motion is frequently required through typing and computer mouse usage. Mental ...

Thomson Reuters

GTM Specialist, Government

Eagan, MN · On-site +1

$22 - $28.50/hr

GTM Specialist The GTM Specialist owns day-to-day market access execution for Government customers ... Remote based role, needs to be based in the US. Will be hiring 2 persons. Each person will Support ...

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All JobsRemote Computer Support Specialist JobsRemote Computer Support Specialist Jobs in Minnesota

Remote Computer Support Specialist information

See Minnesota salary details

$15

$26

$41

How much do remote computer support specialist jobs pay per hour?

As of Jul 5, 2026, the average hourly pay for remote computer support specialist in Minnesota is $26.09, according to ZipRecruiter salary data. Most workers in this role earn between $20.96 and $29.18 per hour, depending on experience, location, and employer.

What is a Remote Computer Support Specialist job?

A Remote Computer Support Specialist provides technical assistance to users experiencing computer or software issues from a remote location. They troubleshoot problems, guide users through solutions, and may install or configure software remotely. This role requires strong problem-solving skills, technical knowledge, and excellent communication to assist customers effectively.

What are some common challenges faced by Remote Computer Support Specialists and how are they addressed?

One common challenge for Remote Computer Support Specialists is diagnosing and resolving issues without being physically present, which can make troubleshooting more complex. Specialists often rely on clear communication, step-by-step instructions, and remote access tools to guide users and resolve technical problems efficiently. Collaboration with other IT team members through chat and ticketing systems is also crucial when escalating issues that require specialized expertise. Adapting to new systems or updates and staying organized in a fast-paced environment are ongoing parts of the job, but most employers support this with continuous training and knowledge-sharing. Addressing these challenges effectively is key to delivering high-quality support and maintaining user satisfaction.

What are the key skills and qualifications needed to thrive in the Remote Computer Support Specialist position, and why are they important?

To thrive as a Remote Computer Support Specialist, you need strong troubleshooting skills, in-depth knowledge of computer systems, and a relevant technical background such as an associate degree or industry certifications. Familiarity with remote desktop tools, ticketing systems, and certifications like CompTIA A+, Microsoft Certified Professional (MCP), or similar are commonly expected. Excellent communication, patience, and problem-solving abilities are essential soft skills for clearly assisting users and managing technical issues remotely. These competencies are vital for quickly resolving user problems and maintaining smooth IT operations in a remote support environment.

What are the most commonly searched types of Computer Support Specialist jobs in Minnesota? The most popular types of Computer Support Specialist jobs in Minnesota are:
What are popular job titles related to Remote Computer Support Specialist jobs in Minnesota? For Remote Computer Support Specialist jobs in Minnesota, the most frequently searched job titles are:
What job categories do people searching Remote Computer Support Specialist jobs in Minnesota look for? The top searched job categories for Remote Computer Support Specialist jobs in Minnesota are:
What cities in Minnesota are hiring for Remote Computer Support Specialist jobs? Cities in Minnesota with the most Remote Computer Support Specialist job openings:
Remote Computer Support Specialist jobs near you
Infographic showing various Remote Computer Support Specialist job openings in Minnesota as of June 2026, with employment types broken down into 79% Full Time, 18% Part Time, and 3% Contract. Highlights an 100% Remote job distribution, with an average salary of $54,276 per year, or $26.1 per hour.
Support Specialist

Support Specialist

ImageTrend

Eagan, MN • On-site, Remote

$50K - $60K/yr

Full-time

Retirement, PTO

Posted 18 days ago

Job description

Job Description
About Us:
ImageTrend, LLC. is dedicated to connecting life's most important data in the healthcare and emergency response community. We deliver software solutions, data analytics and services for EMS, hospitals, community paramedicine (CP), critical care, fire, and preparedness to enable fully integrated patient-centric healthcare and public safety. Our commitment to innovation, its clients, and providing world-class implementation and support is unsurpassed. Based in Eagan, Minn., ImageTrend combines business analysis, creative design and data driven architecture to offer scalable solutions and strategies for today and the future.
Employment at ImageTrend is not just about doing a job; it's about being a part of a community. We are top-notch talent, passionate about making a difference through the work we do together!
Description:
We are currently looking for a dynamic application support professional to join our team who has a get-it-done mentality and is committed to excellent customer service, thrives in a fast-paced environment and enjoys handling multiple priorities simultaneously. The Application Support Specialist I position plays a key role in providing support to customers where you'll troubleshoot and tackle questions on the function and usage of ImageTrend solutions and help empower the communities we serve by demonstrating foundational product knowledge and ensuring a positive client experience.
What You'll Do:
  • Acquire in-depth knowledge of ImageTrend products and service offerings to support our clients and troubleshoot their issues, including answering incoming calls, emails or chat questions from customers
  • Resolve issues immediately, or if more information is needed, track and follow through on open issues to ensure escalation and eventual resolution within agreed upon SLA's
  • Proactively communicate updates and follow up with the customer or internally as needed until the issues is resolved, including owning the communication process and ensuring the CRM, ticketing, or other internal systems are updated according to standard procedures
  • Collaborate with others in Support and other cross-functional teams as needed to escalate, follow up, progress, or solve client issues
  • Consistently interact with customers in a professional, productive manner that enhances customers' experience with ImageTrend
  • Assist with testing and duplicating unknown software and hardware problems reported from the customer-base as needed
  • Complete special projects and tasks as assigned
  • Develop an understanding of the business processes ImageTrend products support
  • Travel to orientation, industry or company events, and other onsite meetings as required
  • Additional duties as assigned

Requirements:
  • Degree or the equivalent combination of education and relevant work experience
  • Proven customer service experience supporting a software solution or technology product base, preferably in the Public Safety or Healthcare industry
  • Strong interpersonal and communication skills, both written and verbal
  • Strong trouble shooting, analytical and creative problem-solving skills
  • Time management skills, the ability to succeed in a fast-paced environment and can adjust to changing priorities
  • Ability to be a self-starter and work independently within a highly collaborative and team-oriented environment
  • Technical aptitude to learn new systems and knowledge of MS Office Suite or other similar tools
  • Ability to maintain discretion when handling proprietary and confidential information
  • Enthusiasm for learning and expanding knowledge or skills
  • Strong work ethic, integrity, honesty, collaboration and team orientation
  • Ability to travel up to 10% annually

This role can be performed 100% virtually anywhere in the US while following our Remote Work Policy. Deadline to apply is at least 3 days after the posting date listed.
Position Salary Range: The annual base salary range for this full-time role is $50,000 - $60,000 USD + bonus + benefits + perks + community gains. Within the range, individual pay is determined by job-related skills, education or training and other relevant qualifications.
Benefits, Time Off & Perks at ImageTrend
  • Insurance: Core healthcare coverages, plus employer sponsored group policies & additional voluntary plans
  • Paid Time Off: Flexible PTO, Sick Days, Holidays, Parental Leave & Volunteering
  • Retirement: Roth or Traditional 401(k) & Employer Match
  • Flexibility: Remote, Hybrid & Onsite options, Flex & Alternate Scheduling Arrangements
  • Career Advancement: Internal growth, Tuition Reimbursement, Professional Development & LinkedIn Learning access
  • Long-term: Community Gains Incentive Program
  • Other perks: Referral Bonus Program, Employee Assistance Program

ImageTrend is an equal opportunity employer and is committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because that is what drives curiosity, innovation, and the success of our business. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. Accommodations are available for applicants with disabilities.
If you are unable to submit your application because of incompatible assistive technology or a disability, please contact us at 952-469-1589, and ImageTrend will reasonably accommodate qualified individuals with disabilities to the extent required by applicable law.
ImageTrend participates in the Electronic Employment Verification Program (E-Verify) to validate employee Form I-9 documentation. Please visit everify.gov to learn more.

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