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Information Technology Desktop Support Jobs in Minnesota

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Follow company policies, security procedures, and IT support standards. Qualifications 1-3 years of desktop support, help desk, or field technician experience preferred. Experience supporting Windows ...

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Skills * 5+ years of experience in onsite IT support or desktop support. * Provide onsite support for desktops, laptops, workstations, printers, scanners, and peripheral devices. * Experience in ...

Fridley, MN 55421 Duration: 6+ months Role Summary The Onsite IT Support Engineer is responsible ... Provide onsite support for desktops, laptops, workstations, printers, scanners, and peripheral ...

desktop support

Eagan, MN

$20.75 - $26.25/hr

Company Description Artech is the 10th Largest IT Staffing Company in the US, according to Staffing ... DESKTOP Support Representative Job ID: # S2LF3H Location: Eagan,Mn- 55123 Duration: : 1 year (with ...

desktop support

Eagan, MN

$20.75 - $26.25/hr

Company Description Artech is the 10th Largest IT Staffing Company in the US, according to Staffing ... DESKTOP Support Representative Location: Eagan,Mn- 55123 Duration: : 1 year (with possible ...

desktop support

Eagan, MN

$20.75 - $26.25/hr

Company Description Artech is the 10th Largest IT Staffing Company in the US, according to Staffing ... Desktop Support Representative Distributed Client Services Location: Eagan, MN Duration: 12 ...

desktop support

Eagan, MN

$20.75 - $26.25/hr

Company Description Artech is the 10th Largest IT Staffing Company in the US, according to Staffing ... Desktop Support Representative Distributed Client Services Location: Eagan, MN Duration: 12 ...

Desktop Support

Saint Paul, MN

$20.50 - $26/hr

... needs, and that every IT service has to be implemented by people. So we focus first on ... Microsoft Desktop Support certification. * 5 years or more experience resolving end users' hardware ...

Desktop Support

Bloomington, MN · On-site

$20.25 - $25.75/hr

... IT Hardware / software purchase requests coming through tickets to be notified to Lead (follow up with vendors if need be) and supplied to the requestor. Qualifications Any Degree Additional ...

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Information Technology | FLSA Classification: Non-Exempt | Employment Type: Full-Time POSITION SUMMARY The Hardware Technician / Desktop Support Technician provides hands-on technical support for end ...

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Information Technology | FLSA Classification: Non-Exempt | Employment Type: Full-Time POSITION SUMMARY The Hardware Technician / Desktop Support Technician provides hands-on technical support for end ...

Desktop Support Technician

Plymouth, MN · On-site

$21.25 - $27/hr

Associate or bachelor's degree in computer science, Information Technology, or a related field (or equivalent experience * 1-3 years in a desktop support or IT help desk role * Strong knowledge of ...

IT Support Technician

Minneapolis, MN

$22.50 - $30.75/hr

We are seeking a customer-focused IT Support Technician to join our Global IT Operations team in ... The successful candidate will combine strong desktop support capabilities with experience managing ...

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Information Technology Desktop Support information

See Minnesota salary details

$10

$23

$37

How much do information technology desktop support jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for information technology desktop support in Minnesota is $23.83, according to ZipRecruiter salary data. Most workers in this role earn between $18.85 and $26.59 per hour, depending on experience, location, and employer.

What is information technology desktop support?

Information Technology Desktop Support involves providing technical assistance to computer users within an organization. Desktop support professionals help resolve hardware and software issues, install and configure new systems, and ensure that workstations are running smoothly. They may also assist with troubleshooting network problems, setting up peripherals like printers, and providing guidance on cybersecurity best practices. Their goal is to minimize downtime and keep employees productive by quickly addressing technology-related problems.

What are the key skills and qualifications needed to thrive as an information technology desktop support specialist?

To thrive as an Information Technology Desktop Support specialist, you need strong troubleshooting skills, knowledge of operating systems (Windows, macOS, Linux), and typically a relevant certification such as CompTIA A+ or Microsoft Certified Desktop Support Technician (MCDST). Familiarity with remote support tools, ticketing systems, and common productivity software is essential. Excellent communication, patience, and customer service skills enable effective support and problem resolution. These abilities are crucial for ensuring minimal downtime, efficient issue resolution, and a positive user experience.

What are some common challenges faced in an information technology desktop support role, and how can they be effectively managed?

Information Technology Desktop Support professionals often encounter challenges such as managing high volumes of support tickets, handling urgent technical issues, and communicating effectively with users who have varying levels of technical knowledge. To manage these challenges, strong organizational and time-management skills are essential, as well as the ability to explain technical concepts in simple terms. Building rapport with users and collaborating closely with other IT team members can also help resolve issues efficiently and enhance the overall support experience.

What is the difference between Information Technology Desktop Support vs Network Support Specialist?

AspectInformation Technology Desktop SupportNetwork Support Specialist
CertificationsCompTIA A+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentOffice, help desks, remote supportData centers, network operations centers, on-site
Job FocusEnd-user device troubleshooting, OS issuesNetwork infrastructure, connectivity issues
Industry UsageIT support teams across various industriesNetwork administration teams in organizations

While both roles support IT functions, Desktop Support primarily assists end-users with hardware and software issues, whereas Network Support Specialists focus on maintaining and troubleshooting network infrastructure. Understanding these differences helps in choosing the right career path or job search focus.

What are popular job titles related to Information Technology Desktop Support jobs in Minnesota?

For Information Technology Desktop Support jobs in Minnesota, the most frequently searched job titles are:

What job categories do people searching Information Technology Desktop Support jobs in Minnesota look for?

The top searched job categories for Information Technology Desktop Support jobs in Minnesota are:

What cities in Minnesota are hiring for Information Technology Desktop Support jobs?

Cities in Minnesota with the most Information Technology Desktop Support job openings:

Infographic showing various Information Technology Desktop Support job openings in Minnesota as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 21% Part Time, 5% Contract, and 1% Nights. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $49,561 per year, or $23.8 per hour.

IT Desktop Support Technician

F2Onsite

Plymouth, MN • On-site

$23 - $25/hr

Contractor

Medical, Dental, Vision

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Job description

**THIS IS A 6-12 MONTH CONTRACT**

Desktop Support Technician

We are looking for a reliable and customer-focused Desktop Support Technician to provide hands-on technical support for end users in a business environment. This role will be responsible for troubleshooting hardware, software, network, and peripheral issues while ensuring a high level of customer service and timely resolution.

Responsibilities

Provide onsite and remote technical support for desktops, laptops, printers, mobile devices, and related equipment.

Troubleshoot and resolve hardware, software, operating system, network connectivity, and application issues.

Install, configure, image, and deploy desktops, laptops, peripherals, and software.

Support Windows operating systems, Microsoft Office/Microsoft 365, email, VPN, Active Directory, and standard business applications.

Assist with user account setup, password resets, permissions, and basic Active Directory administration.

Document issues, resolutions, and work performed in a ticketing system.

Escalate complex issues to higher-level support teams when necessary.

Perform basic network troubleshooting, including connectivity, cabling, Wi-Fi, and IP configuration.

Maintain inventory of IT equipment and assist with asset tracking.

Provide excellent customer service and communicate clearly with end users, team members, and management.

Follow company policies, security procedures, and IT support standards.

Qualifications

1–3 years of desktop support, help desk, or field technician experience preferred.

Experience supporting Windows desktops/laptops and Microsoft 365 applications.

Basic knowledge of Active Directory, networking, printers, imaging tools, and troubleshooting methodologies.

Strong customer service and communication skills.

Ability to prioritize tickets, manage multiple tasks, and work independently.

Comfortable working onsite with end users in a professional environment.

CompTIA A+, Network+, Microsoft certifications, or similar certifications are a plus.

Requirements

Ability to lift and move computer equipment as needed.

Reliable transportation may be required for onsite support roles.

Must be dependable, professional, and able to work in a fast-paced environment.

Job Type: Full-time
Schedule: Monday through Friday, standard business hours
Work Location: Onsite

Company Description

F2OnSite is the fastest growing IT field services company in the United States, with hundreds of employee technicians in over 40 states. F2 OnSite performs service on computers, printers, point of sale systems, servers and other hardware technologies - including installations, migrations, deployments and break/fix. Learn more at F2onsite.com.

WHAT WE DO: Our focus is Hardware: Desktops, Laptops, Servers, Printers, POS systems, and LCDs. We have hundreds of team members across the US who work Onsite at customer locations - providing hardware break/fix services, migrate data, install computers, move printers, install/fix servers and POS systems. We close thousands of service calls each week, and do whatever it takes to get our customers up and running again. We specialize in all types of technology, projects, desktop support and more.


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About F2ONSITE

Sourced by ZipRecruiter

Donny F. Lauderback Founded F2OnSite in 2007, joined shortly thereafter by F. Jonathan Poole, and Created what is now the Fastest Growing onsite IT Services Company in the United States. The Company is located in the popular Legacy Center in Plano, Texas, and has Regional presence in Boston MA, Austin TX, Miami FL, and Charlotte NC, and with hundreds of Technical Employees throughout the Country. F2OnSite operates in more than 40 states across the country, Performing Service at hundreds of locations each day.

Company size

51 - 200 Employees

Headquarters location

Plano, TX, US

Year founded

2007

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