ZipRecruiter

Log In

1

Information Technology Desktop Support Jobs in Minnesota

F2Onsite

IT Desktop Support Technician

Plymouth, MN · On-site

$23 - $25/hr

Follow company policies, security procedures, and IT support standards. Qualifications 1-3 years of desktop support, help desk, or field technician experience preferred. Experience supporting Windows ...

GLOBAL IT CON LLC

IT Support Engineer

Fridley, MN · On-site

Skills * 5+ years of experience in onsite IT support or desktop support. * Provide onsite support for desktops, laptops, workstations, printers, scanners, and peripheral devices. * Experience in ...

Neurealm, Inc.

Desktop Support

Fridley, MN · On-site

Fridley, MN 55421 Duration: 6+ months Role Summary The Onsite IT Support Engineer is responsible ... Provide onsite support for desktops, laptops, workstations, printers, scanners, and peripheral ...

Artech Information System LLC

desktop support

Eagan, MN · On-site

$20.75 - $26.25/hr

Company Description Artech is the 10th Largest IT Staffing Company in the US, according to Staffing ... DESKTOP Support Representative Job ID: # S2LF3H Location: Eagan,Mn- 55123 Duration: : 1 year (with ...

Artech Information System LLC

desktop support

Eagan, MN

$20.75 - $26.25/hr

Company Description Artech is the 10th Largest IT Staffing Company in the US, according to Staffing ... DESKTOP Support Representative Location: Eagan,Mn- 55123 Duration: : 1 year (with possible ...

Robert Half

Desktop Support/ JOAT

Edina, MN · On-site

$30.09 - $34.84/hr

You'll work alongside a small IT team, supporting everything from desktop and hardware troubleshooting to Microsoft 365, Entra ID, onboarding/offboarding, account administration, and day-to-day ...

Artech Information System LLC

desktop support

Eagan, MN · On-site

$20.75 - $26.25/hr

Company Description Artech is the 10th Largest IT Staffing Company in the US, according to Staffing ... Desktop Support Representative Distributed Client Services Location: Eagan, MN Duration: 12 ...

Artech Information System LLC

desktop support

Eagan, MN · On-site

$20.75 - $26.25/hr

Company Description Artech is the 10th Largest IT Staffing Company in the US, according to Staffing ... Desktop Support Representative Distributed Client Services Location: Eagan, MN Duration: 12 ...

Infojini Inc

Desktop Support

Saint Paul, MN · On-site

$20.50 - $26/hr

... needs, and that every IT service has to be implemented by people. So we focus first on ... Microsoft Desktop Support certification. * 5 years or more experience resolving end users' hardware ...

Avtech solution

Desktop Support

Bloomington, MN

$20.25 - $25.75/hr

... IT Hardware / software purchase requests coming through tickets to be notified to Lead (follow up with vendors if need be) and supplied to the requestor. Qualifications Any Degree Additional ...

Ovation Workplace Services Inc.

Be Seen First

Hardware Technician / Desktop Support Technician

Minneapolis, MN · On-site

$20 - $23/hr

Information Technology | FLSA Classification: Non-Exempt | Employment Type: Full-Time POSITION SUMMARY The Hardware Technician / Desktop Support Technician provides hands-on technical support for end ...

Ovation Workplace Services Inc.

Be Seen First

Hardware Technician / Desktop Support Technician

Minneapolis, MN · On-site

$20 - $23/hr

Information Technology | FLSA Classification: Non-Exempt | Employment Type: Full-Time POSITION SUMMARY The Hardware Technician / Desktop Support Technician provides hands-on technical support for end ...

next page

Showing results 1-20

All JobsInformation Technology Desktop Support JobsInformation Technology Desktop Support Jobs in Minnesota

Information Technology Desktop Support information

See Minnesota salary details

$10

$23

$37

How much do information technology desktop support jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for information technology desktop support in Minnesota is $23.83, according to ZipRecruiter salary data. Most workers in this role earn between $18.85 and $26.59 per hour, depending on experience, location, and employer.

What is information technology desktop support?

Information Technology Desktop Support involves providing technical assistance to computer users within an organization. Desktop support professionals help resolve hardware and software issues, install and configure new systems, and ensure that workstations are running smoothly. They may also assist with troubleshooting network problems, setting up peripherals like printers, and providing guidance on cybersecurity best practices. Their goal is to minimize downtime and keep employees productive by quickly addressing technology-related problems.

What are the key skills and qualifications needed to thrive as an information technology desktop support specialist?

To thrive as an Information Technology Desktop Support specialist, you need strong troubleshooting skills, knowledge of operating systems (Windows, macOS, Linux), and typically a relevant certification such as CompTIA A+ or Microsoft Certified Desktop Support Technician (MCDST). Familiarity with remote support tools, ticketing systems, and common productivity software is essential. Excellent communication, patience, and customer service skills enable effective support and problem resolution. These abilities are crucial for ensuring minimal downtime, efficient issue resolution, and a positive user experience.

What are some common challenges faced in an information technology desktop support role, and how can they be effectively managed?

Information Technology Desktop Support professionals often encounter challenges such as managing high volumes of support tickets, handling urgent technical issues, and communicating effectively with users who have varying levels of technical knowledge. To manage these challenges, strong organizational and time-management skills are essential, as well as the ability to explain technical concepts in simple terms. Building rapport with users and collaborating closely with other IT team members can also help resolve issues efficiently and enhance the overall support experience.

What is the difference between Information Technology Desktop Support vs Network Support Specialist?

AspectInformation Technology Desktop SupportNetwork Support Specialist
CertificationsCompTIA A+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentOffice, help desks, remote supportData centers, network operations centers, on-site
Job FocusEnd-user device troubleshooting, OS issuesNetwork infrastructure, connectivity issues
Industry UsageIT support teams across various industriesNetwork administration teams in organizations

While both roles support IT functions, Desktop Support primarily assists end-users with hardware and software issues, whereas Network Support Specialists focus on maintaining and troubleshooting network infrastructure. Understanding these differences helps in choosing the right career path or job search focus.

What are popular job titles related to Information Technology Desktop Support jobs in Minnesota?

For Information Technology Desktop Support jobs in Minnesota, the most frequently searched job titles are:

What job categories do people searching Information Technology Desktop Support jobs in Minnesota look for?

The top searched job categories for Information Technology Desktop Support jobs in Minnesota are:

What cities in Minnesota are hiring for Information Technology Desktop Support jobs?

Cities in Minnesota with the most Information Technology Desktop Support job openings:

Information Technology Desktop Support jobs near you
Infographic showing various Information Technology Desktop Support job openings in Minnesota as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 17% Part Time, and 8% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $49,561 per year, or $23.8 per hour.

IT Desktop Support Specialist

COREMARK Metals

Minneapolis, MN • On-site

$60 - $75/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 2 days ago

New

Job description

Thank you for your interest in a career with Coremark Metals! We are looking for an IT Desktop Support Specialist to join our Minneapolis team. This position is responsible for providing day-to-day technical support to team members and helping maintain the reliable operation of the company’s desktop computing environment.

The ideal candidate is a strong problem solver who communicates clearly, enjoys helping others, and can effectively prioritize and manage multiple support requests. This position offers opportunities for continued growth within the IT department as you build your skills and experience, based on performance and organizational needs.

Schedule: 7:00am - 3:30pm

Pay: $60,000-$75,000 annually, commensurate with experience and education

Job Type: Full-time

Primary Responsibilities:Core duties and responsibilities include the following; other duties may be assigned.

  • Provide Tier 1 and Tier 2 technical support for desktops, laptops, mobile devices, printers, and peripherals
  • Troubleshoot Windows operating systems, business applications, computer hardware, and connectivity issues
  • Install, configure, deploy, maintain, and troubleshoot computers and related equipment
  • Support Microsoft 365 applications, including Outlook, Word, Excel, and other business applications
  • Create and maintain user accounts, permissions, and system access using Active Directory, Microsoft Entra ID, or similar identity-management platforms
  • Assist team members with password resets, account access, MFA, VPN, Wi-Fi, and remote-access issues
  • Diagnose and resolve basic LAN, wireless, DNS, DHCP, and network connectivity problems
  • Track, document, prioritize, and resolve incidents and service requests through the IT ticketing system
  • Prepare equipment, accounts, and system access for new team members and complete access removal and equipment-related tasks during offboarding
  • Maintain accurate hardware and software inventory records
  • Deploy and maintain software, security updates, patches, and endpoint configurations
  • Escalate complex technical issues to appropriate IT teams or vendors when necessary
  • Create and maintain technical documentation, troubleshooting procedures, and knowledge-base resources
  • Follow established cybersecurity, data protection, access control, and IT policies and procedures
  • Provide timely, professional, and courteous support while maintaining a high level of customer service
  • Provide occasional after-hours support for maintenance, upgrades, or critical technical issues, as needed

Position Qualifications:

  • High school diploma or equivalent; associate degree or technical training in Information Technology preferred
  • 1–3 years of desktop support, help desk, or related IT support experience
  • Working knowledge of Windows desktop operating systems and Microsoft 365
  • Experience troubleshooting computer hardware, software, printers, and peripheral devices
  • Basic understanding of TCP/IP networking, Wi-Fi, DNS, DHCP, and VPN technologies
  • Familiarity with Active Directory, Microsoft Entra ID, or similar user-management systems
  • Strong troubleshooting, problem-solving, and analytical skills
  • Strong written and verbal communication skills
  • Strong attention to detail and ability to maintain accurate records and documentation
  • Ability to appropriately handle confidential and sensitive information
  • Ability to prioritize multiple requests and work independently as well as collaboratively

Preferred Qualifications:
The following qualifications are preferred but not required.

  • Visual acuity to operate equipment, read technical information, and use a keyboard and computer
  • Ability to safely lift and move computer equipment weighing up to 50 lbs.
  • Ability to occasionally bend, reach, kneel, and work in or around workstations while installing or troubleshooting equipment
  • Health, Dental, Vision, Life and STD Insurance
  • 401(k) with Employer Match
  • Paid Time Off (PTO) & Paid Holidays
  • Employee Discount
  • Opportunities for professional growth and advancement
#J-18808-Ljbffr

Apply