Desktop Support
$20.50 - $26/hr
Knowledge of desktop inventory and software automation tools (SCCM-Microsoft System Center Configuration Manager & Software Delivery). * A+ certification. * Microsoft Desktop Support certification ...
Desktop Support
$20.50 - $26/hr
Knowledge of desktop inventory and software automation tools (SCCM-Microsoft System Center Configuration Manager & Software Delivery). * A+ certification. * Microsoft Desktop Support certification ...
Desktop Support
Bloomington, MN · On-site
$20.25 - $25.75/hr
Role : Desktop Support Location : Bloomington, MN Duration : 6 Months+ 1. Build Laptop / desktop ... Experience Access Management: Grant / remove Windows user / group access based on the user request ...
Desktop Support
Bloomington, MN · On-site
$20.25 - $25.75/hr
Role : Desktop Support Location : Bloomington, MN Duration : 6 Months+ 1. Build Laptop / desktop ... Experience Access Management: Grant / remove Windows user / group access based on the user request ...
Desktop Support Technician
$19.75 - $25/hr
... and managers to ensure operational consistency across all shifts within the IT Support Centre ... Desktop Support Engineer provides Break Fix, fault diagnosis and resolution. Providing fault ...
Desktop Support Technician
$19.75 - $25/hr
... and managers to ensure operational consistency across all shifts within the IT Support Centre ... Desktop Support Engineer provides Break Fix, fault diagnosis and resolution. Providing fault ...
Desktop Support Technician
Winona, MN · On-site
$19.75 - $25/hr
... and managers to ensure operational consistency across all shifts within the IT Support Centre ... Desktop Support Engineer provides Break Fix, fault diagnosis and resolution. Providing fault ...
Desktop Support Technician
Winona, MN · On-site
$19.75 - $25/hr
... and managers to ensure operational consistency across all shifts within the IT Support Centre ... Desktop Support Engineer provides Break Fix, fault diagnosis and resolution. Providing fault ...
Desktop Support Technician
Minneapolis, MN · On-site
$21.25 - $27/hr
Desktop Support Technician Req number: R7718 Employment type: Full time Worksite flexibility ... Manage the computer recycling and destruction process in accordance with Client-defined procedures
Desktop Support Technician
Minneapolis, MN · On-site
$21.25 - $27/hr
Desktop Support Technician Req number: R7718 Employment type: Full time Worksite flexibility ... Manage the computer recycling and destruction process in accordance with Client-defined procedures
Desktop Support Technician
Saint Paul, MN · On-site
$20.50 - $26/hr
Job Title Desktop Support Technician Location Saint Paul, Minnesota (Onsite) Job Type Full-time | ... This role involves end-user support, device lifecycle management, troubleshooting, and assisting ...
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Desktop Support Technician
Saint Paul, MN · On-site
$20.50 - $26/hr
Job Title Desktop Support Technician Location Saint Paul, Minnesota (Onsite) Job Type Full-time | ... This role involves end-user support, device lifecycle management, troubleshooting, and assisting ...
Desktop Support Technician
Saint Paul, MN · On-site
$20.50 - $26/hr
Job Title Desktop Support Technician Location Saint Paul, Minnesota (Onsite) Job Type Full-time | ... This role involves end-user support, device lifecycle management, troubleshooting, and assisting ...
Desktop Support Technician
Saint Paul, MN · On-site
$20.50 - $26/hr
Job Title Desktop Support Technician Location Saint Paul, Minnesota (Onsite) Job Type Full-time | ... This role involves end-user support, device lifecycle management, troubleshooting, and assisting ...
Desktop Support Engineer
Saint Paul, MN · On-site
The Onsite Desktop Support Engineer manages the full physical and digital lifecycle of company ... hardware and software. This role balances high-volume equipment provisioning (imaging and shipping ...
Desktop Support Engineer
Saint Paul, MN · On-site
The Onsite Desktop Support Engineer manages the full physical and digital lifecycle of company ... hardware and software. This role balances high-volume equipment provisioning (imaging and shipping ...
Desktop Support Technician
Chanhassen, MN · On-site
$18 - $24/hr
The Desktop Support Technician will be responsible for assisting with the support, management, and maintenance of all technology. The responsibilities include, but are not limited to, hardware and ...
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Desktop Support Technician
Chanhassen, MN · On-site
$18 - $24/hr
The Desktop Support Technician will be responsible for assisting with the support, management, and maintenance of all technology. The responsibilities include, but are not limited to, hardware and ...
Desktop Support Engineer
Saint Louis Park, MN · On-site
$65K - $80K/yr
... support and manage the RoundPoint systems. The Desktop Engineer possesses an enterprise view and ... This candidate performs operations planning, configuration, and management for complex systems and ...
Desktop Support Engineer
Saint Louis Park, MN · On-site
$65K - $80K/yr
... support and manage the RoundPoint systems. The Desktop Engineer possesses an enterprise view and ... This candidate performs operations planning, configuration, and management for complex systems and ...
Desktop support-Windows operating system
Minneapolis, MN · On-site
$21.25 - $27/hr
The Desktop Support will be responsible for performing various managed client services for a strategic customer. These services include: Windows, IMAC, Break Fix, Desk Side Support, etc. This role ...
Desktop support-Windows operating system
Minneapolis, MN · On-site
$21.25 - $27/hr
The Desktop Support will be responsible for performing various managed client services for a strategic customer. These services include: Windows, IMAC, Break Fix, Desk Side Support, etc. This role ...
Desktop Support Engineer
Saint Paul, MN · On-site
$5.22K/mo
The Onsite Desktop Support Engineer manages the full physical and digital lifecycle of company ... hardware and software. This role balances high-volume equipment provisioning (imaging and shipping ...
Desktop Support Engineer
Saint Paul, MN · On-site
$5.22K/mo
The Onsite Desktop Support Engineer manages the full physical and digital lifecycle of company ... hardware and software. This role balances high-volume equipment provisioning (imaging and shipping ...
Technician 1 - Desktop Support
Eagan, MN · On-site
$20.75 - $26.25/hr
General information Job Posting Title Technician 1 - Desktop Support Date Thursday, May 21, 2026 ... project managers as needed. - Assist in providing support to project managers to integrate and ...
Technician 1 - Desktop Support
Eagan, MN · On-site
$20.75 - $26.25/hr
General information Job Posting Title Technician 1 - Desktop Support Date Thursday, May 21, 2026 ... project managers as needed. - Assist in providing support to project managers to integrate and ...
Desktop Support Engineer
$65K - $80K/yr
... support and manage the RoundPoint systems. The Desktop Engineer possesses an enterprise view and ... This candidate performs operations planning, configuration, and management for complex systems and ...
Desktop Support Engineer
$65K - $80K/yr
... support and manage the RoundPoint systems. The Desktop Engineer possesses an enterprise view and ... This candidate performs operations planning, configuration, and management for complex systems and ...
Desktop Support Engineer
Minneapolis, MN · On-site
$65K - $80K/yr
... support and manage the RoundPoint systems. The Desktop Engineer possesses an enterprise view and ... This candidate performs operations planning, configuration, and management for complex systems and ...
Desktop Support Engineer
Minneapolis, MN · On-site
$65K - $80K/yr
... support and manage the RoundPoint systems. The Desktop Engineer possesses an enterprise view and ... This candidate performs operations planning, configuration, and management for complex systems and ...
Desktop support-Windows operating system
Minneapolis, MN · On-site
$21.25 - $27/hr
The Desktop Support will be responsible for performing various managed client services for a strategic customer. These services include: Windows, IMAC, Break Fix, Desk Side Support, etc. This role ...
Desktop support-Windows operating system
Minneapolis, MN · On-site
$21.25 - $27/hr
The Desktop Support will be responsible for performing various managed client services for a strategic customer. These services include: Windows, IMAC, Break Fix, Desk Side Support, etc. This role ...
Desktop Support Engineer
Saint Paul, MN · On-site
$5.22K/mo
The Onsite Desktop Support Engineer manages the full physical and digital lifecycle of company ... hardware and software. This role balances high-volume equipment provisioning (imaging and shipping ...
Desktop Support Engineer
Saint Paul, MN · On-site
$5.22K/mo
The Onsite Desktop Support Engineer manages the full physical and digital lifecycle of company ... hardware and software. This role balances high-volume equipment provisioning (imaging and shipping ...
IT Desktop Support Specialist
$23.48 - $33.95/hr
As an IT Desktop Support Specialist, you will beresponsible for providing IT support to end-users ... Utilize IT service management (ITSM) tools (e.g., ServiceNow, JIRA) to track and manage incidents ...
IT Desktop Support Specialist
$23.48 - $33.95/hr
As an IT Desktop Support Specialist, you will beresponsible for providing IT support to end-users ... Utilize IT service management (ITSM) tools (e.g., ServiceNow, JIRA) to track and manage incidents ...
Technician 1 - Desktop Support
Eagan, MN · On-site
$20.75 - $26.25/hr
General information Job Posting Title Technician 1 - Desktop Support Date Tuesday, May 19, 2026 ... project managers as needed. - Assist in providing support to project managers to integrate and ...
Technician 1 - Desktop Support
Eagan, MN · On-site
$20.75 - $26.25/hr
General information Job Posting Title Technician 1 - Desktop Support Date Tuesday, May 19, 2026 ... project managers as needed. - Assist in providing support to project managers to integrate and ...
Supervisor IT Desktop Support
Minneapolis, MN · Hybrid
$90K - $112K/yr
... p Support . How Will You Make a Difference? * Oversee and direct the daily activities of 10-20 ... Prepare monthly management-level reports on the operations, performance and productivity of the ...
Supervisor IT Desktop Support
Minneapolis, MN · Hybrid
$90K - $112K/yr
... p Support . How Will You Make a Difference? * Oversee and direct the daily activities of 10-20 ... Prepare monthly management-level reports on the operations, performance and productivity of the ...
Night Shift Desktop Support Manager information
What are the key skills and qualifications needed to thrive as a Night Shift Desktop Support Manager, and why are they important?
To thrive as a Night Shift Desktop Support Manager, you need expertise in IT support, troubleshooting, and team leadership, typically backed by a degree in information technology or a related field. Familiarity with ticketing systems like ServiceNow, remote desktop tools, and relevant certifications such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate is common. Strong communication, problem-solving, and the ability to manage stress during off-hours are vital soft skills for this role. These skills ensure efficient issue resolution, maintain team performance, and uphold service quality during critical overnight operations.
How does a Night Shift Desktop Support Manager typically coordinate with daytime IT teams to ensure seamless support coverage?
A Night Shift Desktop Support Manager usually maintains close communication with daytime IT teams through detailed shift handover reports, regular status meetings, and shared documentation. This coordination ensures that unresolved issues, system updates, and critical incidents are clearly communicated between shifts. Many organizations also use ticketing systems to track ongoing support requests, enabling managers to assign priorities and follow up on outstanding tasks. Effective collaboration helps minimize service gaps and maintains consistent support for users around the clock.
What does a Night Shift Desktop Support Manager do?
A Night Shift Desktop Support Manager oversees IT support operations during overnight hours, ensuring that all technical issues related to desktop computers, networks, and user accounts are resolved promptly. They manage a team of support technicians, coordinate workflows, and provide guidance on troubleshooting complex problems. Their responsibilities also include monitoring system performance, maintaining documentation, and communicating with other IT teams to ensure seamless 24/7 support coverage. This role is crucial in organizations that operate around the clock or have critical systems that require constant availability.
What is the difference between Night Shift Desktop Support Manager vs Desktop Support Specialist?
| Aspect | Night Shift Desktop Support Manager | Desktop Support Specialist |
|---|---|---|
| Certifications | ITIL, CompTIA A+, Network+ | CompTIA A+, Microsoft Certified Desktop Support Technician (MCDST) |
| Work Environment | Overnight shift, team management, operational oversight | Daytime or flexible hours, direct user support, troubleshooting |
| Responsibilities | Managing support teams, overseeing incident resolution, ensuring service continuity | Providing technical support, troubleshooting hardware/software issues, assisting users |
The Night Shift Desktop Support Manager focuses on supervising support teams during overnight hours, ensuring smooth operations and incident management. In contrast, the Desktop Support Specialist primarily handles direct user support and technical troubleshooting during regular hours. Both roles require technical certifications, but the managerial position emphasizes team oversight and operational responsibilities.
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What job categories do people searching Night Shift Desktop Support Manager jobs in Minnesota look for? The top searched job categories for Night Shift Desktop Support Manager jobs in Minnesota are:
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Job description
Company Description
Infojini works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders.
Exceptional people, processes, and technology all dedicated to getting the job done right is the secret of our success. We understand that for technology to work it has to serve real business needs, and that every IT service has to be implemented by people. So we focus first on understanding your company and its industry needs, and then on meeting those needs with extraordinary people who have both the industry specific technical skills and the work ethic and communication skills to help ensure your success.
Job Description
Required Skills:
- 3 years of experience providing direct PC support to end users.
- 3 years of experience imaging and configuring desktop, laptop and mobile devices.
- 3 years of experience installing Microsoft Windows operating systems (Windows 7, windows 10).
- 2 engagements of providing direct PC support to end users.
- Identification of all subcontractors, if applicable.
Desired Skills:
- Experience with similar projects for State, County or local governmental entities.
- Working knowledge of Active Directory and AD group policies.
- Knowledge of desktop inventory and software automation tools (SCCM-Microsoft System Center Configuration Manager & Software Delivery).
- A+ certification.
- Microsoft Desktop Support certification.
- 5 years or more experience resolving end users' hardware and software issues in a large IT environment.
- Degree or equivalent with emphasis in computer science or related fields.
Qualifications
Desired Skills:
- Experience with similar projects for State, County or local governmental entities.
- Working knowledge of Active Directory and AD group policies.
- Knowledge of desktop inventory and software automation tools (SCCM-Microsoft System Center Configuration Manager & Software Delivery).
- A+ certification.
- Microsoft Desktop Support certification.
- 5 years or more experience resolving end users' hardware and software issues in a large IT environment.
- Degree or equivalent with emphasis in computer science or related fields.
Additional Information
All your information will be kept confidential according to EEO guidelines.
About Infojini
Sourced by ZipRecruiter
Infojini Consulting is a full service IT consulting, services, and staffing firm with offices in Linthicum Heights ,Maryland, Washington, DC and Mumbai, India. Infojini Consulting is recognized as one of the fastest growing IT services and software development Companies. With a partnership of all major technology vendors, Infojini Consulting has built a strong Government and commercial customer base including fortune 100 companies and most state and federal agencies such as State of North Carolina, State of South Carolina, State of Maryland, State of California, State of Pennsylvania, State of Virginia, State of Washington and many others.
Industry
Recruiting and staffing services
Company size
51 - 200 Employees
Headquarters location
Columbia, MD, US
Year founded
2006