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Desktop It Support Jobs in Minnesota (NOW HIRING)

Hemmersbach GmbH & Co. KG

IT Onsite Technician

Jackson, MN · On-site

$50K - $54K/yr

Minimum of 2 - 3 years of experience in Desktop IT support. * Knowledge of TCP/IP and networking protocols * Ability to work independently and as part of a team * Excellent communication and customer ...

Neurealm, Inc.

Desktop Support

Fridley, MN · On-site

Fridley, MN 55421 Duration: 6+ months Role Summary The Onsite IT Support Engineer is responsible ... Provide onsite support for desktops, laptops, workstations, printers, scanners, and peripheral ...

New

Hemmersbach GmbH & Co. KG

IT Onsite Technician

Jackson, MN · On-site

$46K - $52K/yr

Minimum of 2 - 3 years of experience in Desktop IT support. * Knowledge of TCP/IP and networking protocols * Ability to work independently and as part of a team * Excellent communication and customer ...

TEKsystems

IT Support Specialist

Eden Prairie, MN

$28 - $32/hr

TEKsystems currently has an IT Support Specialist opportunity available with one of our growing ... Provide Help Desk and desktop support * Troubleshoot hardware, software, and connectivity issues

TEKsystems

IT Support Specialist

Eden Prairie, MN

$28 - $32/hr

TEKsystems currently has an IT Support Specialist opportunity available with one of our growing ... Provide Help Desk and desktop support * Troubleshoot hardware, software, and connectivity issues

WEG Electric Corp

IT Support Analyst

Minneapolis, MN · On-site

$70K - $80K/yr

Information Technology Primary Objective of Position: This position is responsible for providing ... Provide onsite and deskside support for end-user hardware including desktops, laptops, printers ...

Allstar

IT Support Specialist

Gaylord, MN · On-site

$50K - $55K/yr

Desktop Support Technicians * Tier II Support Engineers Preferred Backgrounds Experience from companies such as: * Managed Service Providers (MSPs) * Corporate IT support environments * IT consulting ...

Allstar

IT Support Specialist

Gaylord, MN · On-site

$50K - $55K/yr

Desktop Support Technicians * Tier II Support Engineers Preferred Backgrounds Experience from companies such as: * Managed Service Providers (MSPs) * Corporate IT support environments * IT consulting ...

Perham Health

IT Support Technician

Perham, MN · On-site

$21.57 - $29.74/hr

... IT Support Tech provides first-level technical assistance to end-users. This role involves ... Set up, configure, and troubleshoot desktops, laptops, printers, and other peripheral devices.

Perham Health

IT Support Technician

Perham, MN · On-site

$21.57 - $29.74/hr

... IT Support Tech provides first-level technical assistance to end-users. This role involves ... Set up, configure, and troubleshoot desktops, laptops, printers, and other peripheral devices.

TEKsystems

It Support Specialist

Eden Prairie, MN

$28 - $32/hr

... desktop support • Troubleshoot hardware, software, and connectivity issues • Administer ... Assist with IT security initiatives • Participate in IT projects and technology upgrades ...

TEKsystems

It Support Specialist

Eden Prairie, MN

$28 - $32/hr

... desktop support • Troubleshoot hardware, software, and connectivity issues • Administer ... Assist with IT security initiatives • Participate in IT projects and technology upgrades ...

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Desktop It Support information

What is desktop IT support?

Desktop IT Support professionals are responsible for assisting users with issues related to computer hardware, software, and network connectivity on desktop systems. They diagnose and resolve technical problems, install and configure new equipment, and provide guidance on using various applications. Their goal is to ensure that employees can work efficiently by minimizing downtime and addressing IT-related concerns promptly. Desktop IT Support staff often work both remotely and on-site to maintain and improve the overall IT environment within an organization.

What are the key skills and qualifications needed to thrive as a desktop IT support specialist?

To thrive as a Desktop IT Support specialist, you need strong troubleshooting skills, knowledge of operating systems (Windows and macOS), and typically a relevant IT certification such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with ticketing systems, remote support tools, and basic networking concepts is also important. Excellent communication, patience, and problem-solving abilities help you effectively assist users and manage technical issues under pressure. These skills are crucial for ensuring minimal downtime, efficient issue resolution, and a positive user experience in any organization.

What is the difference between Desktop IT Support vs Help Desk Technician?

AspectDesktop IT SupportHelp Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, ITIL
Work EnvironmentOn-site, troubleshooting hardware/software issuesRemote or on-site, customer support
Employer & Industry UsageIT departments, corporate, small businessesIT support centers, service providers
Common Search & ComparisonYesYes

Desktop IT Support and Help Desk Technician roles often overlap, but Desktop IT Support typically involves hands-on hardware and software troubleshooting on-site, while Help Desk Technicians may handle remote support and customer inquiries. Both roles require similar certifications and are essential in IT support environments, but their focus and work settings differ slightly.

What are some common challenges faced by desktop IT support professionals, and how can they be overcome?

Desktop IT Support professionals often encounter challenges such as managing high volumes of support tickets, troubleshooting diverse hardware and software issues, and communicating technical solutions to non-technical users. To overcome these, it's important to develop strong organizational skills, keep up-to-date with the latest technologies, and practice clear, patient communication. Building strong relationships with team members and end users also helps in creating a supportive environment where problems can be resolved more efficiently.
What are popular job titles related to Desktop It Support jobs in Minnesota? For Desktop It Support jobs in Minnesota, the most frequently searched job titles are:
What job categories do people searching Desktop It Support jobs in Minnesota look for? The top searched job categories for Desktop It Support jobs in Minnesota are:
What cities in Minnesota are hiring for Desktop It Support jobs? Cities in Minnesota with the most Desktop It Support job openings:
Desktop It Support jobs near you
Infographic showing various Desktop It Support job openings in Minnesota as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution.

IT Onsite Technician

Hemmersbach GmbH & Co. KG

Jackson, MN • On-site

$50K - $54K/yr

Full-time

Medical, Dental, Vision, Life

Re-posted 6 days ago

Job description

Recruiting contact
Contact us directly if you have any questions about this open job position
Contact us
Your skills
  • Minimum of 2 - 3 years of experience in Desktop IT support.
  • Knowledge of TCP/IP and networking protocols
  • Ability to work independently and as part of a team
  • Excellent communication and customer service skills
  • Technical certifications such as A+ or Network+ are preferred
  • Familiarity with Windows OS, Mac OS, and various software applications
  • Ability to lift up to 50 lbs and travel as needed based on customer demand
  • This role is a Salary Non-exempt position with a targeted salary range of $50,000.00 to $54,000.00 USD annual gross.

Your tasks
Hemmersbach is seeking an experienced L2 Onsite Technician to provide onsite IT support across enterprise environments. The role focuses on troubleshooting hardware and software issues, supporting desktops, laptops, and peripherals, and maintaining IT infrastructure. The ideal candidate has strong technical troubleshooting skills, experience with desktop support, and delivers excellent customer service while working directly at client sites.
Key Responsibilities:
  • Provide onsite technical support for desktops, laptops, and peripherals
  • Diagnose and resolve hardware and software issues
  • Install, configure, and maintain IT systems and applications
  • Maintain accurate service records, inventory, and equipment tracking
  • Communicate effectively with clients, teams, and management
  • Support project rollouts and deployments

Be part of us
Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile - we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids' Family. That's why Hemmersbach is The Social Purpose IT Company.
Your benefits
  • Health/ Medical insurance
  • Life insurance
  • Disability Insurance
  • Dental insurance
  • Flexible spending account FSA
  • Internal career development program
  • Vision Insurance

Apply