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Desktop It Support Jobs in Minnesota (NOW HIRING)

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Follow company policies, security procedures, and IT support standards. Qualifications 1-3 years of desktop support, help desk, or field technician experience preferred. Experience supporting Windows ...

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Fridley, MN 55421 Duration: 6+ months Role Summary The Onsite IT Support Engineer is responsible ... Provide onsite support for desktops, laptops, workstations, printers, scanners, and peripheral ...

IT Onsite Technician

Jackson, MN · On-site

$50K - $54K/yr

Minimum of 2 - 3 years of experience in Desktop IT support. * Knowledge of TCP/IP and networking protocols * Ability to work independently and as part of a team * Excellent communication and customer ...

IT Onsite Technician

Jackson, MN · On-site

$46K - $52K/yr

Minimum of 2 - 3 years of experience in Desktop IT support. * Knowledge of TCP/IP and networking protocols * Ability to work independently and as part of a team * Excellent communication and customer ...

IT Support Specialist

Anoka, MN · On-site

$23.90 - $44.40/hr

The IT Support Specialist is responsible for providing hands-on technical support for nVent offices ... Provide onsite Level 2 technical support for desktop, laptop, mobile device, printer, and ...

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TEKsystems currently has an IT Support Specialist opportunity available with one of our growing ... Provide Help Desk and desktop support * Troubleshoot hardware, software, and connectivity issues

IT Support Specialist

Gaylord, MN · On-site

$50K - $55K/yr

Desktop Support Technicians * Tier II Support Engineers Preferred Backgrounds Experience from companies such as: * Managed Service Providers (MSPs) * Corporate IT support environments * IT consulting ...

IT Support Specialist

Gaylord, MN · On-site

$50K - $55K/yr

Desktop Support Technicians * Tier II Support Engineers Preferred Backgrounds Experience from companies such as: * Managed Service Providers (MSPs) * Corporate IT support environments * IT consulting ...

IT Support Technician

Minneapolis, MN · On-site

$22.50 - $30.75/hr

We are seeking a customer-focused IT Support Technician to join our Global IT Operations team in ... The successful candidate will combine strong desktop support capabilities with experience managing ...

The successful candidate will combine strong desktop support capabilities with experience managing ... Participate in IT projects, system upgrades, and technology deployments. * Identify opportunities ...

The successful candidate will combine strong desktop support capabilities with experience managing ... Participate in IT projects, system upgrades, and technology deployments. * Identify opportunities ...

The successful candidate will combine strong desktop support capabilities with experience managing ... Participate in IT projects, system upgrades, and technology deployments. * Identify opportunities ...

IT Support Specialist

Minneapolis, MN · On-site

$50K - $70K/yr

As a member of the corporate team, the IT Support Specialist will provide service-driven and hands-on technology support for our primary office, coordinate support for satellite locations, and help ...

IT Support Technician

Chaska, MN · On-site

$65K - $75K/yr

Works in conjunction with Corporate IT to implement changes and enhancements to infrastructure. Job ... Provides support for desktop technologies including end-user applications, operating systems ...

The IT Support Specialist plays a key role in troubleshooting technical issues and helping ... Microsoft Desktop & Server Technologies * Strong customer service focus Why join Calspan? Be ...

The IT Support Specialist plays a key role in troubleshooting technical issues and helping ... Microsoft Desktop & Server Technologies * Strong customer service focus Why join Calspan? Be ...

The IT Support Specialist plays a key role in troubleshooting technical issues and helping ... Microsoft Desktop & Server Technologies * Strong customer service focus Why join Calspan? Be ...

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Desktop It Support information

What is desktop IT support?

Desktop IT Support professionals are responsible for assisting users with issues related to computer hardware, software, and network connectivity on desktop systems. They diagnose and resolve technical problems, install and configure new equipment, and provide guidance on using various applications. Their goal is to ensure that employees can work efficiently by minimizing downtime and addressing IT-related concerns promptly. Desktop IT Support staff often work both remotely and on-site to maintain and improve the overall IT environment within an organization.

What are the key skills and qualifications needed to thrive as a desktop IT support specialist?

To thrive as a Desktop IT Support specialist, you need strong troubleshooting skills, knowledge of operating systems (Windows and macOS), and typically a relevant IT certification such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with ticketing systems, remote support tools, and basic networking concepts is also important. Excellent communication, patience, and problem-solving abilities help you effectively assist users and manage technical issues under pressure. These skills are crucial for ensuring minimal downtime, efficient issue resolution, and a positive user experience in any organization.

What are some common challenges faced by desktop IT support professionals, and how can they be overcome?

Desktop IT Support professionals often encounter challenges such as managing high volumes of support tickets, troubleshooting diverse hardware and software issues, and communicating technical solutions to non-technical users. To overcome these, it's important to develop strong organizational skills, keep up-to-date with the latest technologies, and practice clear, patient communication. Building strong relationships with team members and end users also helps in creating a supportive environment where problems can be resolved more efficiently.

What is the difference between Desktop IT Support vs Help Desk Technician?

AspectDesktop IT SupportHelp Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, ITIL
Work EnvironmentOn-site, troubleshooting hardware/software issuesRemote or on-site, customer support
Employer & Industry UsageIT departments, corporate, small businessesIT support centers, service providers
Common Search & ComparisonYesYes

Desktop IT Support and Help Desk Technician roles often overlap, but Desktop IT Support typically involves hands-on hardware and software troubleshooting on-site, while Help Desk Technicians may handle remote support and customer inquiries. Both roles require similar certifications and are essential in IT support environments, but their focus and work settings differ slightly.

How to get into desktop IT support?

To enter desktop IT support, gaining relevant certifications such as CompTIA A+ and developing skills in troubleshooting hardware and software issues are essential. Entry-level positions often require basic knowledge of operating systems, networking, and customer service, with some employers valuing hands-on experience or internships.

What are popular job titles related to Desktop It Support jobs in Minnesota?

For Desktop It Support jobs in Minnesota, the most frequently searched job titles are:

What job categories do people searching Desktop It Support jobs in Minnesota look for?

The top searched job categories for Desktop It Support jobs in Minnesota are:

What cities in Minnesota are hiring for Desktop It Support jobs?

Cities in Minnesota with the most Desktop It Support job openings:

Infographic showing various Desktop It Support job openings in Minnesota as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 21% Part Time, 5% Contract, and 1% Nights. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution.

IT Desktop Support Technician

F2Onsite

Plymouth, MN • On-site

$23 - $25/hr

Contractor

Medical, Dental, Vision

Posted 3 days ago

New

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Job description

**THIS IS A 6-12 MONTH CONTRACT**

Desktop Support Technician

We are looking for a reliable and customer-focused Desktop Support Technician to provide hands-on technical support for end users in a business environment. This role will be responsible for troubleshooting hardware, software, network, and peripheral issues while ensuring a high level of customer service and timely resolution.

Responsibilities

Provide onsite and remote technical support for desktops, laptops, printers, mobile devices, and related equipment.

Troubleshoot and resolve hardware, software, operating system, network connectivity, and application issues.

Install, configure, image, and deploy desktops, laptops, peripherals, and software.

Support Windows operating systems, Microsoft Office/Microsoft 365, email, VPN, Active Directory, and standard business applications.

Assist with user account setup, password resets, permissions, and basic Active Directory administration.

Document issues, resolutions, and work performed in a ticketing system.

Escalate complex issues to higher-level support teams when necessary.

Perform basic network troubleshooting, including connectivity, cabling, Wi-Fi, and IP configuration.

Maintain inventory of IT equipment and assist with asset tracking.

Provide excellent customer service and communicate clearly with end users, team members, and management.

Follow company policies, security procedures, and IT support standards.

Qualifications

1–3 years of desktop support, help desk, or field technician experience preferred.

Experience supporting Windows desktops/laptops and Microsoft 365 applications.

Basic knowledge of Active Directory, networking, printers, imaging tools, and troubleshooting methodologies.

Strong customer service and communication skills.

Ability to prioritize tickets, manage multiple tasks, and work independently.

Comfortable working onsite with end users in a professional environment.

CompTIA A+, Network+, Microsoft certifications, or similar certifications are a plus.

Requirements

Ability to lift and move computer equipment as needed.

Reliable transportation may be required for onsite support roles.

Must be dependable, professional, and able to work in a fast-paced environment.

Job Type: Full-time
Schedule: Monday through Friday, standard business hours
Work Location: Onsite

Company Description

F2OnSite is the fastest growing IT field services company in the United States, with hundreds of employee technicians in over 40 states. F2 OnSite performs service on computers, printers, point of sale systems, servers and other hardware technologies - including installations, migrations, deployments and break/fix. Learn more at F2onsite.com.

WHAT WE DO: Our focus is Hardware: Desktops, Laptops, Servers, Printers, POS systems, and LCDs. We have hundreds of team members across the US who work Onsite at customer locations - providing hardware break/fix services, migrate data, install computers, move printers, install/fix servers and POS systems. We close thousands of service calls each week, and do whatever it takes to get our customers up and running again. We specialize in all types of technology, projects, desktop support and more.


F2ONSITE logo

About F2ONSITE

Sourced by ZipRecruiter

Donny F. Lauderback Founded F2OnSite in 2007, joined shortly thereafter by F. Jonathan Poole, and Created what is now the Fastest Growing onsite IT Services Company in the United States. The Company is located in the popular Legacy Center in Plano, Texas, and has Regional presence in Boston MA, Austin TX, Miami FL, and Charlotte NC, and with hundreds of Technical Employees throughout the Country. F2OnSite operates in more than 40 states across the country, Performing Service at hundreds of locations each day.

Company size

51 - 200 Employees

Headquarters location

Plano, TX, US

Year founded

2007

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