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Desktop It Support Jobs in Minnesota (NOW HIRING)

Spee-Dee Delivery Service

IT Support

Saint Cloud, MN · On-site

$22 - $24/hr

IT Support - Applications Support SpecialistCompany OverviewSpee Dee Delivery is a family owned and operated company that was started in 1978 by Donald and Sylvia Weeres. Our core business is in ...

Posted today

Mister Car Wash

IT Support Tech, Senior

Minneapolis, MN · On-site

$22.50 - $30.75/hr

The IT Support Technician provides comprehensive technical support across the organization ... Build and configure systems including desktops, laptops, and peripheral devices * Perform Installs ...

Calspan LLC

IT Support Specialist

Saint Paul, MN · On-site

$25/hr

The IT Support Specialist plays a key role in troubleshooting technical issues and helping ... Microsoft Desktop & Server Technologies * Strong customer service focus Why join Calspan? Be ...

Merge IT

IT Support Engineer - Winona, MN

Winona, MN · On-site

The role involves handling day-to-day IT support needs in a Windows environment, focusing on ... Required : • Strong experience supporting Windows desktop environments • Proven hands-on ...

Vivie

IT Support Intern

Minnetonka, MN · On-site

$15.25 - $20.25/hr

Work-life benefits and modern technology that make your day easier As an IT Support Intern, you'll gain real-world experience by supporting Vivie's technology infrastructure and end users. You'll ...

New

Vivie

IT Support Intern

Alexandria, MN · On-site

$14.50 - $19.25/hr

Work-life benefits and modern technology that make your day easier As an IT Support Intern, you'll gain real-world experience by supporting Vivie's technology infrastructure and end users. You'll ...

New

Accra Care, Inc

IT Support Specialist

Minnetonka, MN · On-site

$23.50 - $26/hr

As an IT Support Specialist, you will be the face of IT to our internal AMG staff as you provide IT assistance to them on a regular basis. Your ability to efficiently resolve technical issues will ...

Accra

IT Support Specialist

Minnetonka, MN · On-site

$23.50 - $29.38/hr

As an IT Support Specialist, you will be the face of IT to our internal AMG staff as you provide IT assistance to them on a regular basis. Your ability to efficiently resolve technical issues will ...

CPM Holdings, Inc.

Desktop Support Specialist II

Blaine, MN · On-site

$50K - $55K/yr

The Desktop Support Specialist II provides advanced end-user support across CPM's global enterprise ... This role operates within Corporate IT and supports all CPM sites, business units, and functions ...

CPM Holdings, Inc.

Desktop Support Specialist II

Blaine, MN · On-site

$50K - $55K/yr

The Desktop Support Specialist II provides advanced end-user support across CPM's global enterprise ... This role operates within Corporate IT and supports all CPM sites, business units, and functions ...

Artech Information System LLC

desktop support

Eagan, MN · On-site

Company Description Artech is the 10th Largest IT Staffing Company in the US, according to Staffing ... Job Title: DESKTOP Support Representative Job ID: # Fast Path [19084] Location: Eagan,Mn- 55123 ...

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All JobsDesktop It Support JobsDesktop It Support Jobs in Minnesota

Desktop It Support information

What is desktop IT support?

Desktop IT Support professionals are responsible for assisting users with issues related to computer hardware, software, and network connectivity on desktop systems. They diagnose and resolve technical problems, install and configure new equipment, and provide guidance on using various applications. Their goal is to ensure that employees can work efficiently by minimizing downtime and addressing IT-related concerns promptly. Desktop IT Support staff often work both remotely and on-site to maintain and improve the overall IT environment within an organization.

What are the key skills and qualifications needed to thrive as a desktop IT support specialist?

To thrive as a Desktop IT Support specialist, you need strong troubleshooting skills, knowledge of operating systems (Windows and macOS), and typically a relevant IT certification such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with ticketing systems, remote support tools, and basic networking concepts is also important. Excellent communication, patience, and problem-solving abilities help you effectively assist users and manage technical issues under pressure. These skills are crucial for ensuring minimal downtime, efficient issue resolution, and a positive user experience in any organization.

What are some common challenges faced by desktop IT support professionals, and how can they be overcome?

Desktop IT Support professionals often encounter challenges such as managing high volumes of support tickets, troubleshooting diverse hardware and software issues, and communicating technical solutions to non-technical users. To overcome these, it's important to develop strong organizational skills, keep up-to-date with the latest technologies, and practice clear, patient communication. Building strong relationships with team members and end users also helps in creating a supportive environment where problems can be resolved more efficiently.

What is the difference between Desktop IT Support vs Help Desk Technician?

AspectDesktop IT SupportHelp Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, ITIL
Work EnvironmentOn-site, troubleshooting hardware/software issuesRemote or on-site, customer support
Employer & Industry UsageIT departments, corporate, small businessesIT support centers, service providers
Common Search & ComparisonYesYes

Desktop IT Support and Help Desk Technician roles often overlap, but Desktop IT Support typically involves hands-on hardware and software troubleshooting on-site, while Help Desk Technicians may handle remote support and customer inquiries. Both roles require similar certifications and are essential in IT support environments, but their focus and work settings differ slightly.

How to get into desktop IT support?

To enter desktop IT support, gaining relevant certifications such as CompTIA A+ and developing skills in troubleshooting hardware and software issues are essential. Entry-level positions often require basic knowledge of operating systems, networking, and customer service, with some employers valuing hands-on experience or internships.

What are popular job titles related to Desktop It Support jobs in Minnesota?

For Desktop It Support jobs in Minnesota, the most frequently searched job titles are:

What job categories do people searching Desktop It Support jobs in Minnesota look for?

The top searched job categories for Desktop It Support jobs in Minnesota are:

What cities in Minnesota are hiring for Desktop It Support jobs?

Cities in Minnesota with the most Desktop It Support job openings:

Desktop It Support jobs near you
Infographic showing various Desktop It Support job openings in Minnesota as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 21% Part Time, 5% Contract, and 1% Nights. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution.

IT Support

Spee-Dee Delivery Service

Saint Cloud, MN • On-site

$22 - $24/hr

Full-time

Dental, Life, Retirement, PTO

Posted 22 hours ago

Posted today

Spee-Dee Delivery rating

7.0

Company rating: 7.0 out of 10

Based on 34 frontline employees who took The Breakroom Quiz

30th of 64 rated delivery companies

Job description

IT Support - Applications Support SpecialistCompany OverviewSpee Dee Delivery is a family owned and operated company that was started in 1978 by Donald and Sylvia Weeres. Our core business is in standard, next-day, ground delivery. The corporate headquarters and main sort facility is located in St. Cloud, MN. We currently employ over 1,800 employees company wide and over the years we have expanded to 36 branch locations, within 9 states. Job SummaryAs an Applications Support Specialist, you are responsible for assisting with the delivery software for the company by utilizing customer service and technological skills to support the growth of the IT department. Hours and WagesMonday-Friday, 7:00AM-4:00PM $22.00-24.00 per hour, based on experienceDuties and ResponsibilitiesProvide first-level contact and proactive support for customers regarding delivery software, handheld devices, and other supported applicationsAssist with the installation, updating, and routine maintenance of software applicationsCollaborate with IT team members to escalate complex issues and contribute to solutionsDistribute phones and laptops to employeesTroubleshoot any hardware or software problemsImplement, configure, and test feasible solutionsIdentify errors in data content and coordinate resolution with customersAnalyze data and apply critical thinking in order to develop processes and informationPerform other duties as assignedSkills and AbilitiesExcellent verbal and written communication skillsWork requires problem-solving and analytical skillsProfessional telephone etiquette and customer service skillsSelf-motivated and the ability to work independentlyAdvanced computer and keyboarding skills- intermediate skills with Microsoft Office SuiteExperience with shipping, transportation, TMS, or manifesting software is preferredEducation and ExperienceAt least 18 years of ageHigh school diploma or equivalent requiredAn Associate's degree in Information Technology, Computer Science, or related field preferredPhysical RequirementsProlonged periods of sitting at a desk, working on a computer, and answering the phoneAbility to lift up to 50 pounds on occasion BenefitsHealth Insurance, Dental Insurance, Life Insurance, Paid Time Off (PTO), Employee Assistance Program, 401(k) Plan, Quarterly Bonuses, and more.EEO and Affirmative Action StatementSpee-Dee Delivery Service, Inc. is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or protected Veteran status. Must be able to pass a criminal background check. 
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