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Night Shift Desktop Support Manager Jobs (NOW HIRING)

NYULMC

Desktop Support Manager

New York, NY · On-site

$121K - $124K/yr

We have an exciting opportunity to join our team as a Desktop Support Manager, supporting Education, Research and Clinical desktop. This position will provide leadership to an IT staff of ...

PHOTRONICS INC

Manager, Desktop Support

Brookfield, CT · On-site

We are seeking a Desktop Support Manager to lead the end-to-end delivery and standardization of global Service Desk operations, Desktop Support services, and employee computer and device support to ...

HireITPeople

1st Shift - Desktop Consultant

Newark, NJ · On-site

$21.25 - $27/hr

1st Shift - Desktop Consultant, Troubleshoot Desktop LAN, server, wi-fi & connectivity issues, Utilize ticket system to track email submissions & managing phone support efforts, Active Directory.

TekCommands Inc

Desktop support

Riverton, KS · On-site

$15.50 - $19.75/hr

Desktop Support * Endpoint Management (SCCM, Microsoft Intune, MECM, Workspace ONE, Jamf, etc.) * Desktop Patching & Software Deployment Position: Desktop Support Engineer We are seeking an ...

Quantam

Desktop Support Technician

Frankfort, KY · On-site

$17.50 - $22.25/hr

Candidates must have excellent communication, time management, and customer service skills. We have one open Desktop Support Technician position with our client's Field Services Branch in Frankfort ...

QCR Holdings, Inc

Manager of Desktop Support

Moline, IL · On-site

Manager of Desktop Support DEPARTMENT: 937 - GO End-User Services JOB SUMMARY: The Manager of Desktop Support will oversee all desktop support staff remotely deployed at the bank charters, ensuring ...

Spartronics LLC

Desktop Support Specialist I

Plaistow, NH · On-site

$58K - $62K/yr

Desktop Support Manager Job Location: Spartronics- 27 Hale Spring Rd; Plaistow, NH 03865 Hours/Days of Position: Mon- Thurs 7:00-4:00pm (on-site), Fri 7:00-4pm (work from home). After hours on-call, ...

Adams and Reese

Desktop Support Specialist

Houston, TX · On-site

$52 - $76/hr

Provide phone, remote access, and desktop support of Intel based hardware and software systems ... Special projects as assigned by management. * Basic understanding of networking cabling. * Position ...

Rumcsi

Desktop Support Supervisor

Manhattan, NY · On-site

$85 - $95/hr

Day Shift - 7.5 Hours (United States of America)## **Key Responsibilities**### **Service Desk ... Manage on-site and remote technical support for desktops, laptops, printers, mobile devices, and ...

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Night Shift Desktop Support Manager information

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$14

$36

$60

How much do night shift desktop support manager jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for night shift desktop support manager in the United States is $36.17, according to ZipRecruiter salary data. Most workers in this role earn between $24.04 and $48.08 per hour, depending on experience, location, and employer.

What does a night shift desktop support manager do?

A Night Shift Desktop Support Manager oversees IT support operations during overnight hours, ensuring that all technical issues related to desktop computers, networks, and user accounts are resolved promptly. They manage a team of support technicians, coordinate workflows, and provide guidance on troubleshooting complex problems. Their responsibilities also include monitoring system performance, maintaining documentation, and communicating with other IT teams to ensure seamless 24/7 support coverage. This role is crucial in organizations that operate around the clock or have critical systems that require constant availability.

How does a night shift desktop support manager typically coordinate with daytime IT teams to ensure seamless support coverage?

A Night Shift Desktop Support Manager usually maintains close communication with daytime IT teams through detailed shift handover reports, regular status meetings, and shared documentation. This coordination ensures that unresolved issues, system updates, and critical incidents are clearly communicated between shifts. Many organizations also use ticketing systems to track ongoing support requests, enabling managers to assign priorities and follow up on outstanding tasks. Effective collaboration helps minimize service gaps and maintains consistent support for users around the clock.

What are the key skills and qualifications needed to thrive as a night shift desktop support manager, and why are they important?

To thrive as a Night Shift Desktop Support Manager, you need expertise in IT support, troubleshooting, and team leadership, typically backed by a degree in information technology or a related field. Familiarity with ticketing systems like ServiceNow, remote desktop tools, and relevant certifications such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate is common. Strong communication, problem-solving, and the ability to manage stress during off-hours are vital soft skills for this role. These skills ensure efficient issue resolution, maintain team performance, and uphold service quality during critical overnight operations.

What is the difference between Night Shift Desktop Support Manager vs Desktop Support Specialist?

AspectNight Shift Desktop Support ManagerDesktop Support Specialist
CertificationsITIL, CompTIA A+, Network+CompTIA A+, Microsoft Certified Desktop Support Technician (MCDST)
Work EnvironmentOvernight shift, team management, operational oversightDaytime or flexible hours, direct user support, troubleshooting
ResponsibilitiesManaging support teams, overseeing incident resolution, ensuring service continuityProviding technical support, troubleshooting hardware/software issues, assisting users

The Night Shift Desktop Support Manager focuses on supervising support teams during overnight hours, ensuring smooth operations and incident management. In contrast, the Desktop Support Specialist primarily handles direct user support and technical troubleshooting during regular hours. Both roles require technical certifications, but the managerial position emphasizes team oversight and operational responsibilities.

More about Night Shift Desktop Support Manager jobs

What cities are hiring for Night Shift Desktop Support Manager jobs?

Cities with the most Night Shift Desktop Support Manager job openings:

What states have the most Night Shift Desktop Support Manager jobs?

States with the most job openings for Night Shift Desktop Support Manager jobs include:

What job categories do people searching Night Shift Desktop Support Manager jobs look for?

The top searched job categories for Night Shift Desktop Support Manager jobs are:

Night Shift Desktop Support Manager jobs near you
Infographic showing various Night Shift Desktop Support Manager job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $75,239 per year, or $36.2 per hour.

Desktop Support Manager

Top Prospect Group

White Plains, NY • On-site

Other

Posted 15 days ago

Job description

Ready to take the next step in your IT career? We''''re looking for a hands-on Desktop Support Team Lead who enjoys solving technical challenges, mentoring others, and making a real impact on the end-user experience.

Direct Hire, FT

Onsite in Westchester NY

Flexible hours and schedule

$80K plus benefits

PC, Mac, Office 365, troubleshooting, technical support, team evaluations, AD, hardware/software support

We are seeking an experienced Desktop Support Team Lead to oversee daily desktop support operations while mentoring and developing a small technical support team. This hands-on role combines leadership responsibilities with advanced troubleshooting and end-user support across Windows, macOS, Microsoft 365, and cloud-based technologies.

Responsibilities

  • Lead and support desktop technicians, providing guidance and technical mentorship
  • Serve as the escalation point for complex technical issues
  • Troubleshoot hardware, software, networking, and endpoint management issues
  • Support Microsoft 365, Intune, Active Directory, Entra ID, VPN connectivity, and Azure environments
  • Manage desktop-related projects and technology deployments
  • Provide AV and conference room support, including Microsoft Teams meetings and presentation technology
  • Maintain accurate documentation, asset inventory, and ticket records
  • Collaborate with vendors and internal stakeholders to resolve technical challenges

Qualifications

  • Associate''''s degree in Information Technology or equivalent experience
  • CompTIA A+ certification required
  • 5+ years of Help Desk/Desktop Support experience
  • Strong knowledge of Windows, macOS, Microsoft 365, Intune, Active Directory, Entra ID, and Azure
  • Experience supporting audiovisual and collaboration technologies
  • Proven ability to mentor team members and handle escalated technical issues

Apply