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Windows Desktop Support Jobs (NOW HIRING)

TekCommands Inc

Desktop support

Riverton, KS · On-site

$15.50 - $19.75/hr

Windows Desktop Administration * Endpoint Management (SCCM/MECM, Microsoft Intune, Workspace ONE, Jamf, etc.) * Software Deployment & Desktop Patching * Hardware & Software Troubleshooting * OS ...

Syntricate Technologies

Help Desk/Desktop Support

Phoenix, AZ · On-site

$20 - $25.50/hr

The role involves providing technical support for Laptop/Desktop computers, troubleshooting hardware issues, and supporting Microsoft SCCM and Windows Desktop operating systems. Responsibilities ...

gaylor

IT Desktop Support

Charlotte, NC

Knowledgeable in the Windows desktop environment * Maintains confidentiality of all Company ... Responds to support requests and takes necessary steps to resolve problems * Documents support ...

Gaylor Electric

IT Desktop Support

Charlotte, NC · On-site

Knowledgeable in the Windows desktop environment * Maintains confidentiality of all Company ... Responds to support requests and takes necessary steps to resolve problems * Documents support ...

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How much do windows desktop support jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for windows desktop support in the United States is $16.35, according to ZipRecruiter salary data. Most workers in this role earn between $10.58 and $22.12 per hour, depending on experience, location, and employer.

What is a Windows Desktop Support?

A Windows Desktop Support job involves providing technical assistance to end-users for Windows-based systems. Responsibilities include troubleshooting hardware and software issues, installing and configuring applications, managing system updates, and ensuring network connectivity. Support specialists also assist with user account management, security settings, and peripheral devices like printers and scanners. Strong problem-solving skills and a deep understanding of Windows operating systems are essential for this role.

What does a Windows Desktop Support do?

A Windows Desktop Support professional typically spends their day resolving technical issues related to Windows operating systems, installing or updating software, configuring hardware, and assisting users with connectivity or access problems. The role often involves monitoring support tickets, prioritizing urgent requests, and documenting solutions for future reference. Collaboration with other IT team members, such as network administrators and cybersecurity specialists, is common to address more complex issues. This position offers a dynamic work environment, with new challenges each day and opportunities to develop technical skills and advance within the IT department.

What are the key skills and qualifications needed to thrive in the Windows Desktop Support position, and why are they important?

To thrive as a Windows Desktop Support professional, you need strong troubleshooting abilities, familiarity with Windows operating systems, and a good understanding of hardware, networking, and security fundamentals. Experience with tools such as Active Directory, remote desktop solutions, ticketing systems, and certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate are common assets. Excellent communication, patience, and problem-solving skills help you deliver effective support and build trust with end users. These competencies are crucial for maintaining smooth IT operations, minimizing downtime, and ensuring user satisfaction.

How much does a Windows Desktop Support technician make in the US?

A Windows Desktop Support technician in the US typically earns between $40,000 and $65,000 annually, depending on experience, location, and certifications. Entry-level positions may start lower, while experienced technicians with certifications like CompTIA A+ or Microsoft Certified can earn higher salaries. The role often requires strong troubleshooting skills and familiarity with Windows operating systems and support tools.

Is Windows Desktop Support a good entry level job?

Windows Desktop Support is often considered a suitable entry-level role for individuals interested in IT, as it involves troubleshooting hardware and software issues, maintaining user accounts, and supporting end-users. It typically requires basic knowledge of Windows operating systems, networking, and common tools like remote support software, making it accessible for beginners with relevant certifications or training. This role can provide foundational experience for advancing into more specialized IT positions.
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What states have the most Windows Desktop Support jobs?

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What job categories do people searching Windows Desktop Support jobs look for?

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Windows Desktop Support jobs near you
Infographic showing various Windows Desktop Support job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $34,000 per year, or $16.3 per hour.

Windows Desktop Support Engineer

Prophecy Technologies

Indianapolis, IN • On-site

Full-time

Posted 29 days ago

Job description

Role Overview:
This role involves providing L2 remote desktop support for end-users, focusing on troubleshooting and resolving technical issues related to Windows 10/11, Mac, and Apple iOS operating systems. The engineer will manage workstation security compliance, deploy drivers and patch updates, and support modern management techniques like Intune/Auto Pilot.
Key Responsibilities:
  • Provide remote desktop level L2 troubleshooting of end user issues by taking remote control of Laptop/Desktop/VDI
  • Solving technical issues related to Windows 10/11, iOS and Mac operating systems and standard software components like MS Office/VPN/Anti-Virus/Skype etc.
  • Provide support in enrolling the iOS devices in MDM (JAMF) and investigate the incidents and Tasks
  • Deployment of device drivers and windows patch updates
  • Troubleshoot laptop/desktop performance, group policy, Encryption and failed Software configuration of end user devices
  • Manage the Security compliance health status of end user workstations
  • Working knowledge of enterprise Ticketing tool like ServiceNow
  • Diagnoses, troubleshoot, resolve and escalate supported software, hardware and peripheral Incident calls assigned from Service Desk team
  • Adjust configuration options as required to resolve defects identified while performing corrective action on a device
  • Investigate desktop level incidents and identify root causes to be able to provide solutions.
  • Deployment, Monitoring, Reporting of Device Drivers including BIOS & utilities
  • Support Windows 11 Feature upgrade using modern management techniques - Intune/Auto Pilot
  • L2 Workstations operational support
  • Monitor and report on User experience.
  • Report on Workstation image deployments and patch compliance metrics.

Required Skills:
  • Desktop support
  • L2 Windows support
  • Mac OS support
  • Windows 10/11
  • Apple iOS Support
  • Windows desktop OSS Support Admin

Qualifications:
  • 4-6 years of experience

Apply