ZipRecruiter

Log In

1

Lead Desktop Support Technician Jobs (NOW HIRING)

Hireblazer

Desktop Support Technician

Austin, TX · On-site

$23 - $25/hr

Desktop Support Technician Expected Duration: 11 months Location: Onsite, candidates must be local ... quickly, and can lead locally while working across a multi-vendor support environment.

TEKsystems

Desktop Support Technician

New Haven, CT

$20 - $25/hr

Escalate complex technical issues to lead support staff when necessary. Required Qualifications ... Keywords: Desktop Support Technician, IT Support Technician, Desktop Support Analyst, Technical ...

TEKsystems

Desktop Support Technician

Hartford, CT

$20 - $25/hr

Escalate complex technical issues to lead support staff when necessary. Required Qualifications ... Keywords: Desktop Support Technician, IT Support Technician, Desktop Support Analyst, Technical ...

TEKsystems

Desktop Support Technician

New Haven, CT

$20 - $25/hr

Escalate complex technical issues to lead support staff when necessary. Required Qualifications ... Keywords: Desktop Support Technician, IT Support Technician, Desktop Support Analyst, Technical ...

TEKsystems

Desktop Support Technician

Hartford, CT

$20 - $25/hr

Escalate complex technical issues to lead support staff when necessary. Required Qualifications ... Keywords: Desktop Support Technician, IT Support Technician, Desktop Support Analyst, Technical ...

Revel Staffing

Desktop Support Technician

Atlanta, GA

$78K - $108K/hr

Desktop Support Technician A healthcare organization is seeking a full-time Desktop Support Technician to support and maintain computer systems, desktops, software, hardware, and peripheral equipment.

Revel Staffing

Desktop Support Technician

Franklin, TN

$78K - $108K/hr

Desktop Support Technician A healthcare organization is seeking a full-time Desktop Support Technician to support and maintain computer systems, desktops, software, hardware, and peripheral equipment.

Revel Staffing

Desktop Support Technician

Sacramento, CA · On-site

$78K - $108K/hr

Desktop Support Technician A healthcare organization is seeking a full-time Desktop Support Technician to support and maintain computer systems, desktops, software, hardware, and peripheral equipment.

Revel Staffing

Desktop Support Technician

Seattle, WA · On-site

$78K - $108K/hr

Desktop Support Technician A healthcare organization is seeking a full-time Desktop Support Technician to support and maintain computer systems, desktops, software, hardware, and peripheral equipment.

Quantam

Desktop Support Technician

Frankfort, KY · On-site

$17.50 - $22.25/hr

We are currently seeking a Desktop Support Technician . Candidates must be able to work fully onsite in Frankfort, KY. A valid driver's license is required for this position. Candidates must have ...

Revel Staffing

Desktop Support Technician

Dallas, TX

$78K - $108K/hr

Desktop Support Technician A healthcare organization is seeking a full-time Desktop Support Technician to support and maintain computer systems, desktops, software, hardware, and peripheral equipment.

Revel Staffing

Desktop Support Technician

Toledo, OH

$78K - $108K/hr

Desktop Support Technician A healthcare organization is seeking a full-time Desktop Support Technician to support and maintain computer systems, desktops, software, hardware, and peripheral equipment.

Revel Staffing

Desktop Support Technician

Miami, FL

$78K - $108K/hr

Desktop Support Technician A healthcare organization is seeking a full-time Desktop Support Technician to support and maintain computer systems, desktops, software, hardware, and peripheral equipment.

next page

Showing results 1-20

All JobsLead Desktop Support Technician Jobs

Lead Desktop Support Technician information

See salary details

$13

$23

$39

How much do lead desktop support technician jobs pay per hour?

As of Jul 27, 2026, the average hourly pay for lead desktop support technician in the United States is $23.55, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $26.68 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Lead Desktop Support Technician, and why are they important?

To thrive as a Lead Desktop Support Technician, you need expertise in troubleshooting hardware and software issues, a solid understanding of Windows and Mac operating systems, and often an associate’s degree or relevant certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator. Familiarity with remote support tools, ticketing systems such as ServiceNow, and imaging software is typically required. Strong leadership, effective communication, and customer service skills set standout professionals apart in this role. These skills ensure efficient IT support, minimize downtime, and foster a productive and satisfied user environment.

What is the difference between Lead Desktop Support Technician vs Desktop Support Technician?

AspectLead Desktop Support TechnicianDesktop Support Technician
CertificationsCompTIA A+, HDI Support Center Analyst, Microsoft CertifiedCompTIA A+, HDI Support Center Analyst
Work EnvironmentSupervisory role, team coordination, project managementEnd-user support, troubleshooting hardware/software issues
Employer UsageIT departments, managed service providersIT support teams, help desks

The Lead Desktop Support Technician typically oversees support teams, manages projects, and provides advanced troubleshooting, while the Desktop Support Technician focuses on resolving user issues and maintaining hardware/software. Both roles require similar certifications and are common in IT support environments, but the lead position involves additional leadership responsibilities.

What are some common challenges faced by Lead Desktop Support Technicians, and how can they be addressed?

Lead Desktop Support Technicians often encounter challenges such as managing multiple high-priority support requests, coordinating with cross-functional teams, and staying updated on evolving technologies. Balancing hands-on troubleshooting with mentoring junior staff can also be demanding. These challenges can be addressed by implementing efficient ticketing systems, fostering clear communication channels, prioritizing ongoing training, and developing strong organizational skills to ensure timely resolution of technical issues and smooth team collaboration.

What are Lead Desktop Support Technicians?

Lead Desktop Support Technicians are IT professionals responsible for overseeing and guiding a team of desktop support technicians in resolving technical issues related to computers, software, and network systems within an organization. They provide advanced troubleshooting, mentor junior staff, and ensure high-quality support for end-users. Additionally, they often coordinate support tasks, manage escalation of complex problems, and assist in developing best practices and training procedures. Their role is crucial in maintaining smooth IT operations and enhancing user satisfaction.
More about Lead Desktop Support Technician jobs
What job categories do people searching Lead Desktop Support Technician jobs look for? The top searched job categories for Lead Desktop Support Technician jobs are:
Lead Desktop Support Technician jobs near you
Infographic showing various Lead Desktop Support Technician job openings in the United States as of July 2026, with employment types broken down into 72% Full Time, 12% Part Time, 1% Temporary, and 15% Contract. Highlights an 70% Physical, 3% Hybrid, and 27% Remote job distribution, with an average salary of $48,988 per year, or $23.6 per hour.

Desktop Support Technician

Ascension Federal Services Inc.

Miami, FL

$19.25 - $24.50/hr

Full-time

Posted 14 days ago

Job description

Desktop Support Technician
Miami, FL 33101
Job Description:

We are seeking a skilled Desktop Support Technician to provide technical support to our employees in the Orlando area. The ideal candidate will have a strong background in troubleshooting and resolving hardware, software, and network issues on desktop computers and laptops. The Desktop Support Technician will be responsible for installing, configuring, and maintaining desktop systems, as well as providing training and support to end users.

Responsibilities:
  • Provide technical support to end users in person, over the phone, or via remote desktop
  • Install, configure, and maintain desktop hardware and software
  • Troubleshoot and resolve hardware, software, and network issues
  • Set up and configure new desktop systems for employees
  • Train end users on basic computer skills and software applications
  • Document and track technical issues and resolutions
Requirements:
  • 2+ years of experience in desktop support or a related field
  • Strong knowledge of Windows operating systems and Microsoft Office Suite
  • Experience with hardware troubleshooting and repair
  • Excellent communication and customer service skills
  • Ability to work independently and prioritize tasks
  • CompTIA A+ certification is a plus

Apply