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Lead Desktop Support Technician Jobs (NOW HIRING)

Revel Staffing

Desktop Support Technician

Seattle, WA

$78K - $108K/hr

Desktop Support Technician A healthcare organization is seeking a full-time Desktop Support Technician to support and maintain computer systems, desktops, software, hardware, and peripheral equipment.

Revel Staffing

Desktop Support Technician

Franklin, TN

$78K - $108K/hr

Desktop Support Technician A healthcare organization is seeking a full-time Desktop Support Technician to support and maintain computer systems, desktops, software, hardware, and peripheral equipment.

Syntricate

Desktop Support Technician

Santa Fe, NM · On-site

$19.75 - $25.25/hr

We are looking for Desktop Support Technician Santa Fe, NM Onsite. Please read the below and let me know if you are interested. Position: Desktop Support Technician Location: Santa Fe, NM (100 ...

Techgene Solutions LLC

Desktop Support Technician

Santa Fe, NM · On-site

$19.75 - $25.25/hr

Desktop Support Technician Location: Santa Fe, NM (Onsite) Job Type: Full-Time Contract | 40 Hours/Week We are seeking a Desktop Support Technician to provide onsite technical support to end users ...

Tech Tammina LLC

Desktop Support Technician

Brooklyn, NY · On-site

$21.25 - $27/hr

Desktop Support Technician Location: Brooklyn, NY (On-site) Type: Contract (6+ months, with option to convert to full-time) Overview: We are looking for a Desktop Support Technician to join an ...

Reqroute, Inc

Be Seen First

Desktop Support Technician

Santa Fe, NM · On-site

$40 - $42/hr

Desktop Support Technician Location: Santa Fe, NM (100% Onsite) Duration: 08/17/2026 - 07/31/2027 Interview Mode: In-Person Work Schedule: Monday - Friday | 8:00 AM - 5:00 PM (40 Hours/Week) Dear ...

Artius Solutions

Desktop Support Technician

Saint Paul, MN · On-site

$20.50 - $26/hr

Job Title Desktop Support Technician Location Saint Paul, Minnesota (Onsite) Job Type Full-time | 40 hours per week | Monday-Friday (8:00 AM - 4:30 PM) Number of Positions 1 Job Overview We are ...

F2Onsite

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Desktop Support Technician

Plymouth, MN · On-site

$23 - $25/hr

Desktop Support Technician We are looking for a reliable and customer-focused Desktop Support Technician to provide hands-on technical support for end users in a business environment. This role will ...

BMWC Constructors

Desktop Support Technician

Indianapolis, IN · On-site

$19.25 - $24.50/hr

Information Services Desktop Support Technician Driven by Vision | Industrial-Strength Construction| Powered by Passion OVERVIEW Are you looking to work for a successful, stable, and growing company ...

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All JobsLead Desktop Support Technician Jobs

Lead Desktop Support Technician information

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How much do lead desktop support technician jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for lead desktop support technician in the United States is $23.55, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $26.68 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a lead desktop support technician?

To thrive as a Lead Desktop Support Technician, you need expertise in troubleshooting hardware and software issues, a solid understanding of Windows and Mac operating systems, and often an associate’s degree or relevant certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator. Familiarity with remote support tools, ticketing systems such as ServiceNow, and imaging software is typically required. Strong leadership, effective communication, and customer service skills set standout professionals apart in this role. These skills ensure efficient IT support, minimize downtime, and foster a productive and satisfied user environment.

What is the difference between Lead Desktop Support Technician vs Desktop Support Technician?

AspectLead Desktop Support TechnicianDesktop Support Technician
CertificationsCompTIA A+, HDI Support Center Analyst, Microsoft CertifiedCompTIA A+, HDI Support Center Analyst
Work EnvironmentSupervisory role, team coordination, project managementEnd-user support, troubleshooting hardware/software issues
Employer UsageIT departments, managed service providersIT support teams, help desks

The Lead Desktop Support Technician typically oversees support teams, manages projects, and provides advanced troubleshooting, while the Desktop Support Technician focuses on resolving user issues and maintaining hardware/software. Both roles require similar certifications and are common in IT support environments, but the lead position involves additional leadership responsibilities.

What are some common challenges faced by lead desktop support technicians, and how can they be addressed?

Lead Desktop Support Technicians often encounter challenges such as managing multiple high-priority support requests, coordinating with cross-functional teams, and staying updated on evolving technologies. Balancing hands-on troubleshooting with mentoring junior staff can also be demanding. These challenges can be addressed by implementing efficient ticketing systems, fostering clear communication channels, prioritizing ongoing training, and developing strong organizational skills to ensure timely resolution of technical issues and smooth team collaboration.

What is a lead desktop support technician?

Lead Desktop Support Technicians are IT professionals responsible for overseeing and guiding a team of desktop support technicians in resolving technical issues related to computers, software, and network systems within an organization. They provide advanced troubleshooting, mentor junior staff, and ensure high-quality support for end-users. Additionally, they often coordinate support tasks, manage escalation of complex problems, and assist in developing best practices and training procedures. Their role is crucial in maintaining smooth IT operations and enhancing user satisfaction.
More about Lead Desktop Support Technician jobs
What job categories do people searching Lead Desktop Support Technician jobs look for? The top searched job categories for Lead Desktop Support Technician jobs are:
Lead Desktop Support Technician jobs near you
Infographic showing various Lead Desktop Support Technician job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $48,988 per year, or $23.6 per hour.

Desktop Support Technician

Revel Staffing

Seattle, WA

$78K - $108K/hr

Full-time

Posted 29 days ago

Job description

Desktop Support Technician

A healthcare organization is seeking a full-time Desktop Support Technician to support and maintain computer systems, desktops, software, hardware, and peripheral equipment. This position is responsible for installing, diagnosing, repairing, maintaining, and upgrading organizational technology while ensuring optimal workstation performance.

The Desktop Support Technician will troubleshoot technical issues in person, by phone, email, or work order, and provide timely end-user support across departments. The ideal candidate will have strong customer service skills, attention to detail, and excellent written, verbal, and interpersonal communication skills.

Responsibilities

  • Support and maintain desktop computers, laptops, software, hardware, and peripherals
  • Install, diagnose, repair, maintain, and upgrade computer systems and related equipment
  • Troubleshoot hardware, software, network, and user-access issues
  • Provide end-user assistance in person, by phone, email, or ticketing/work order system
  • Support Microsoft Windows, Office 365, and Electronic Medical Record systems
  • Assist with Cisco VOIP phone system support
  • Work with network cabling, jacks, printers, scanners, and other peripherals
  • Maintain inventory records and documentation for break/fix activity
  • Assist with training materials, user guides, and instructional documentation as needed
  • Collaborate with internal teams to resolve technical issues efficiently
  • Maintain confidentiality and follow healthcare privacy and security standards

Qualifications

  • Strong knowledge of PC and desktop hardware
  • Strong knowledge of Microsoft Windows, Office 365, and desktop software
  • Experience supporting Electronic Medical Record systems preferred
  • Hands-on hardware and software troubleshooting experience
  • Experience supporting computer equipment, peripherals, and network-connected devices
  • Strong analytical, research, and problem-solving skills
  • Excellent customer service and communication skills
  • High attention to detail and ability to document work accurately
  • Team-oriented with the ability to work in a collaborative healthcare environment
  • Some college-level coursework in computer science, information technology, or related field preferred
  • HIPAA training/certification required