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It Desktop Support Technician Jobs (NOW HIRING)

Komatsu

IT Desktop Support Technician

Milwaukee, WI · On-site

$55K/yr

IT Desktop Support Technician Posting Start Date: 6/8/26 Job Location (Short): Milwaukee, Wisconsin, USA, 53204-2941 Requisition ID: 36075 Onsite or Remote: Onsite Position Join Komatsu and Be Part ...

Radancy

IT Support Technician

Atlanta, GA · On-site

$50K - $57K/yr

About the Role As an IT Desktop Support Technician, you will provide technical support services, including support for desktops, laptops, file/print servers, and data/telecommunications networks. You ...

gaylor

IT Desktop Support

Indianapolis, IN

SCOPE OF WORK The IT Desktop Support role provides help and expertise across software platforms and computing equipment within the Gaylor technology environment. POSITION REQUIREMENTS * Possesses an ...

TEKsystems

IT Desktop Support Technician

Marshall, MI

$22/hr

Previous Helpdesk or Desktop Support or PC Technician experience is preferred. IT certifications ... To accurately record, update and document requests using the IT service desk system * To install ...

TEKsystems

IT Desktop Support Technician

Kalamazoo, MI · On-site

$22/hr

Previous Helpdesk or Desktop Support or PC Technician experience is preferred. IT certifications ... To accurately record, update and document requests using the IT service desk system * To install ...

TEKsystems

IT Desktop Support Technician

Marshall, MI

$22/hr

Previous Helpdesk or Desktop Support or PC Technician experience is preferred. IT certifications ... To accurately record, update and document requests using the IT service desk system * To install ...

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It Desktop Support Technician information

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How much do it desktop support technician jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for it desktop support technician in the United States is $24.33, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $27.16 per hour, depending on experience, location, and employer.

What is an IT desktop support technician?

IT Desktop Support Technicians are professionals responsible for providing technical assistance and support related to computer systems, hardware, and software within an organization. They troubleshoot problems, install and configure equipment, and ensure that employees' technology runs smoothly. Their duties often include responding to service tickets, maintaining system functionality, and educating users about best practices. IT Desktop Support Technicians play a crucial role in minimizing downtime and supporting productivity by resolving technical issues efficiently.

What is the difference between It Desktop Support Technician vs Help Desk Technician?

AspectIt Desktop Support TechnicianHelp Desk Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA A+, HDI Support Center Analyst
Work EnvironmentOn-site, troubleshooting hardware/software issuesRemote or on-site, providing user support
Employer & Industry UsageIT departments in various industries, corporate settingsCustomer service centers, IT support teams
Common Search/ComparisonYesYes

The It Desktop Support Technician and Help Desk Technician roles often overlap, but the Desktop Support Technician typically focuses more on on-site hardware and software troubleshooting, while Help Desk Technicians may handle remote support and customer inquiries. Both roles require similar certifications and are essential in IT support environments.

What are some common challenges faced by IT desktop support technicians, and how can new hires prepare for them?

IT Desktop Support Technicians often encounter challenges such as managing a high volume of support tickets, troubleshooting a wide variety of hardware and software issues, and communicating complex technical information to non-technical users. New hires can prepare by developing strong problem-solving skills, familiarizing themselves with common operating systems and enterprise applications, and practicing clear, patient communication. Additionally, staying organized and learning to prioritize tasks will help manage workloads efficiently, especially in fast-paced environments where urgent issues may arise unexpectedly.

What are the key skills and qualifications needed to thrive as an IT desktop support technician, and why are they important?

To thrive as an IT Desktop Support Technician, you need a solid understanding of computer hardware, operating systems, and troubleshooting methodologies, typically backed by a relevant associate degree or certifications like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and software deployment platforms is commonly required. Excellent communication, problem-solving skills, and patience are vital soft skills for effectively assisting users and resolving technical issues. These skills and qualities ensure efficient technical support, minimize downtime, and maintain smooth IT operations within an organization.
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It Desktop Support Technician jobs near you
Infographic showing various It Desktop Support Technician job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $50,603 per year, or $24.3 per hour.

IT Desktop Support Technician

Midwest Data Center

Maryville, MO • On-site

Full-time

Re-posted 3 days ago

Job description


The IT Desktop Support Technician will provide one-on-one customer support on all data center applications and services. This position will also provide new customers installation and configuration support for data center services. The IT Desktop Support Technician will perform call in Customer service for all ISP and Data Center Customers. The IT Desktop Support Technician must be a self-starter and have the ability to work with 80% autonomy.
Responsibilities
• Install and maintain Data Center web sites and email servers
• Provide call in phone support service on all Customer equipment and applications
• Provide support to all ISP Customers
• Assist in maintaining a 24/7 automated alarm alert system to include all Data Center services for Data Center Employees
• Monitor all back up schedules and perform routine data audits
• Firewall, VPN, IDS, and Bandwidth daily report generation
• Attend Regional Conferences to stay current with new and emerging technologies
• Additional duties may be assigned
Knowledge & Experience
• A+ Certification, or equivalent experience are required
• Experience with the following operating systems preferred: Windows 7,8 or 10, Red Hat Linux, Macintosh OSX
• Experience with the following hardware preferred: Personal Computer troubleshooting and repair, internet connectivity troubleshooting and repair
• Network Skills: Monitor and report on all local and wide area connectivity issues
• Working knowledge of TCP/IP and High Speed Internet Configurations

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