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Remote Desktop Support Manager Jobs (NOW HIRING)

Noblesoft Technologies

Desktop Support

Melbourne, FL · Remote

$20.75 - $26.25/hr

Role: Remote Desktop Support Location: - Melbourne, FL Primary: * IP Phone support experience ... Understanding and experience of change management process. * Phone support experience necessary.

Yochana

Desktop Support technician

Baltimore, MD · Remote

$20 - $25.50/hr

Provide level 1 remote desktop support and perform other activities based on SOPs . Perform user account management activities Escalate complex problem to appropriate support specialists Responsible ...

Yochana

Desktop Support Technician

Nashville, TN · Remote

$19.50 - $24.75/hr

Provide level 1 remote desktop support and perform other activities based on SOPs . Perform user account management activities Escalate complex problem to appropriate support specialists Responsible ...

ACS Consultancy Services

Desktop Engineer

Albany, NY · Remote

Experience with cloud-based device management (e.g., Autopilot, Azure AD). * Experience in remote desktop support tools (e.g., Bomgar, TeamViewer, AnyDesk). * Certifications such as CompTIA A ...

Detroit IT

Apple Support Specialist

Troy, MI · Remote

... staffed Helpdesk, managed IT services, and consulting that help keep your business running ... Provide onsite and remote desktop support for OSX clients 10.4 to to 10.9. User account setup using ...

MAXIMUS

Technician 1 Desktop Support

Eagan, MN · Remote

$20 - $30/hr

... our office and remote environments. This is an excellent opportunity for an early-career ... project managers as needed. - Assist in providing support to project managers to integrate and ...

WW&R

Help Desk Support Specialist Sr.

Cincinnati, OH · Remote

$23.94 - $31.15/hr

Remote desktop software used to provide remote customer support. * VPN troubleshooting. * Knowledge of Microsoft Endpoint Configuration Manager (MECM). Compensation and Benefits : * The expected pay ...

WW&R

Help Desk Support Specialist Sr.

Independence, OH · Remote

$23.94 - $29.67/hr

Remote desktop software used to provide remote customer support. * VPN troubleshooting. * Knowledge of Microsoft Endpoint Configuration Manager (MECM). Compensation and Benefits : * The expected pay ...

NTT America

Desktop Support Technician

Irvine, CA · On-site +1

$21.75 - $27.75/hr

The Desktop Support will be responsible for performing various managed client services for a ... Responsible for on-site and/or remote installation, implementation, maintenance, troubleshooting ...

NTT DATA Services

Desktop Support Technician

Irvine, CA · On-site +1

$21.50 - $27.25/hr

The Desktop Support will be responsible for performing various managed client services for a ... Responsible for on-site and/or remote installation, implementation, maintenance, troubleshooting ...

NTT DATA Services

Desktop Support Technician

Irvine, CA · On-site +1

$21.75 - $27.75/hr

The Desktop Support will be responsible for performing various managed client services for a ... Responsible for on-site and/or remote installation, implementation, maintenance, troubleshooting ...

NTT Data Americas, Inc.

Desktop Support Technician

Irvine, CA · On-site +1

$21.75 - $27.75/hr

The Desktop Support will be responsible for performing various managed client services for a ... Responsible for on-site and/or remote installation, implementation, maintenance, troubleshooting ...

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Remote Desktop Support Manager information

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$36

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How much do remote desktop support manager jobs pay per hour?

As of Jun 2, 2026, the average hourly pay for remote desktop support manager in the United States is $36.17, according to ZipRecruiter salary data. Most workers in this role earn between $24.04 and $48.08 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Desktop Support Manager, and why are they important?

To thrive as a Remote Desktop Support Manager, you need expertise in IT support, troubleshooting, and remote desktop administration, often backed by a degree in computer science or related certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator. Familiarity with remote management tools (such as TeamViewer, Remote Desktop Services, or Citrix), ticketing systems, and security protocols is typically required. Strong leadership, communication, and problem-solving skills help you effectively guide teams and resolve client issues. These skills and qualities are crucial for ensuring efficient remote support operations, high user satisfaction, and secure IT environments.

What are some common challenges faced by Remote Desktop Support Managers and how can they be addressed?

Remote Desktop Support Managers often encounter challenges such as coordinating a geographically dispersed team, ensuring consistent service quality, and managing complex technical issues remotely. To address these, it is important to establish clear communication channels, utilize centralized ticketing systems, and provide regular training for the support staff. Additionally, fostering a collaborative culture and leveraging remote monitoring tools can help maintain productivity and quickly resolve user issues.

What does a Remote Desktop Support Manager do?

A Remote Desktop Support Manager oversees a team responsible for providing technical assistance to users remotely, primarily through remote desktop tools. Their duties include managing support staff, ensuring timely resolution of IT issues, maintaining service quality, and implementing best practices for remote troubleshooting. They also collaborate with other IT departments to streamline processes and may be involved in training and development of support personnel. The goal is to ensure users can access help quickly and efficiently, minimizing downtime and technical disruptions.

How to make 1000 a week remote?

A Remote Desktop Support Manager can increase earnings by taking on multiple clients, offering specialized support, or working for companies that pay higher rates for remote IT management. Building strong technical skills, certifications, and efficient scheduling can help maximize weekly income to reach or exceed $1,000. Consistent performance and expanding your client base are key factors in achieving this goal.

What is the difference between Remote Desktop Support Manager vs Remote Desktop Support Technician?

AspectRemote Desktop Support ManagerRemote Desktop Support Technician
CertificationsCompTIA A+, HDI Support Center Analyst, ITILCompTIA A+, Microsoft Certified: Modern Desktop Administrator
Work EnvironmentSupervises support teams, manages workflows, oversees support operationsProvides technical support, troubleshoots remote desktop issues, assists end-users
Industry UsageIT support departments, managed service providersIT help desks, technical support centers

The Remote Desktop Support Manager oversees support teams and manages remote desktop support operations, requiring leadership skills and certifications. In contrast, the Remote Desktop Support Technician focuses on providing direct technical assistance to users. Both roles are essential in IT support environments, but they differ mainly in responsibilities and scope.

More about Remote Desktop Support Manager jobs
What cities are hiring for Remote Desktop Support Manager jobs? Cities with the most Remote Desktop Support Manager job openings:
What states have the most Remote Desktop Support Manager jobs? States with the most job openings for Remote Desktop Support Manager jobs include:
What job categories do people searching Remote Desktop Support Manager jobs look for? The top searched job categories for Remote Desktop Support Manager jobs are:
Remote Desktop Support Manager jobs near you
Infographic showing various Remote Desktop Support Manager job openings in the United States as of May 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 75% Full Time, 22% Part Time, and 1% Contract. Highlights an 88% Physical, 3% Hybrid, and 9% Remote job distribution, with an average salary of $75,239 per year, or $36.2 per hour.
Desktop Support Technician

Desktop Support Technician

American Reading CO

Blue Bell, PA • Remote

$50K - $55K/yr

Other

This job post has expired today. Applications are no longer accepted.

Job description

Desktop Support Technician

Salary Range $50,000.00 - $55,000.00

Description

Desktop Support Technician (Full-Time, On-Site – 5 Days/Week)

We are looking for a Desktop Support Technician to provide hands-on and remote technical support to end users. This role is full-time (5 days per week) and on-site at our headquarters in Blue Bell, PA. The successful candidate will be responsible for troubleshooting hardware and software issues, supporting daily IT operations, and ensuring employees have the tools they need to stay productive.

Key Responsibilities
  • Provide desktop and end-user support via walk-ups, ticketing system, email, and remote support tools
  • Troubleshoot and resolve issues related to hardware, software, operating systems, and user accounts
  • Prioritize and triage support requests based on urgency and business impact
  • Support onboarding and offboarding processes (device setup, imaging, user account provisioning, access management)
  • Assist with basic networking troubleshooting (connectivity, Wi-Fi, VPN, printers)
  • Support remote users using Remote Desktop and other remote access tools
  • Escalate complex issues when necessary while maintaining ownership through resolution
  • Document issues, troubleshooting steps, and resolutions thoroughly in the ticketing system
Technical Knowledge & Experience (Required / Preferred)
  • Strong working knowledge of Windows 10 and Windows 11
  • Experience supporting and troubleshooting devices managed through Microsoft Intune / MDM
  • Familiarity with Microsoft 365 applications (Outlook, Teams, OneDrive, SharePoint)
  • Experience supporting Adobe Creative Cloud applications and user licensing
  • Working knowledge of Remote Desktop and remote support tools
  • Basic experience with Active Directory (user accounts, password resets, group membership)
  • Ability to troubleshoot and support network and local printers, including driver installation and print failures.
  • Familiarity with ticketing systems and IT documentation best practices
What We're Looking For
  • Strong active listening skills and the ability to ask clarifying questions
  • Effective prioritization and time-management skills to handle multiple requests
  • Clear, calm communication with users at all technical skill levels
  • Strong problem-solving and analytical thinking to identify root causes
  • Customer-service mindset (empathetic, patient, and solutions-oriented)
  • Strong documentation habits to ensure consistent and repeatable support
  • Adaptability and willingness to learn as systems, tools, and processes evolve
Job Details
  • Job Type: Full-Time
  • Work Location: 480 Norristown Rd, Blue Bell, PA 19422
  • Schedule: Monday–Friday
  • Salary Range: $50k-$55k

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