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Remote Desktop Support Manager Jobs (NOW HIRING)

Staffingine LLC

Azure Support Lead

Bellevue, WA · Remote

Azure Support Lead Job Location: Bellevue - Washington Job Type: Contract * Escort HPC team members ... Proficiency with remote access tools such as Remote Desktop Connection Manager, PuTTY, iLO, iDRAC ...

SOSi

Help Desk Support Engineer

FL · Remote

Experience providing remote desktop support. * Experience supporting incident response activities. * Proficiency in troubleshooting software issues and managing user access. * Experience supporting ...

STI

EHR Helpdesk Analyst- REMOTE

$21 - $28.75/hr

Provide basic remote desktop support for computers, printers, mobile devices, and peripherals ... Monitor ServiceNow queues and manage incident resolution in accordance with service level ...

Base-2 Solutions, LLC

Help Desk Support Engineer

Troubleshoot software issues, manage user access, and support cloud-based IT applications. * ... Experience with IT help desk ticketing systems, remote desktop support, and incident response.

Empower AI Inc.

Desktop Support Technician I

$20.75 - $26.25/hr

... desktop applications, smartphones and network connectivity. -Provides personal computer support ... as a remote worker demonstrating time management and self discipline with cultural change ...

HighLevel

Systems Support Specialist II

Dallas, TX · Remote

Manage display systems, projectors, speakers, and room scheduling panels. * Serve as the on-site A/ ... Tier 2 Remote Desktop & Application Support * Own escalated tickets focused on remote desktop ...

CGI Inc.

Remote Support Technician, Journeyman

Arlington, VA · On-site +1

$43K - $54K/yr

... manage time effectively. CGI Federal is growing its high-performance team whose members share a ... Provide support via phone, email, chat, or remote desktop software. • User Guidance: Guide users ...

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All JobsRemote Desktop Support Manager Jobs

Remote Desktop Support Manager information

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$14

$36

$60

How much do remote desktop support manager jobs pay per hour?

As of Jun 23, 2026, the average hourly pay for remote desktop support manager in the United States is $36.17, according to ZipRecruiter salary data. Most workers in this role earn between $24.04 and $48.08 per hour, depending on experience, location, and employer.

What is the difference between Remote Desktop Support Manager vs Remote Desktop Support Technician?

AspectRemote Desktop Support ManagerRemote Desktop Support Technician
CertificationsCompTIA A+, HDI Support Center Analyst, ITILCompTIA A+, Microsoft Certified: Modern Desktop Administrator
Work EnvironmentSupervises support teams, manages workflows, oversees support operationsProvides technical support, troubleshoots remote desktop issues, assists end-users
Industry UsageIT support departments, managed service providersIT help desks, technical support centers

The Remote Desktop Support Manager oversees support teams and manages remote desktop support operations, requiring leadership skills and certifications. In contrast, the Remote Desktop Support Technician focuses on providing direct technical assistance to users. Both roles are essential in IT support environments, but they differ mainly in responsibilities and scope.

What are some common challenges faced by Remote Desktop Support Managers and how can they be addressed?

Remote Desktop Support Managers often encounter challenges such as coordinating a geographically dispersed team, ensuring consistent service quality, and managing complex technical issues remotely. To address these, it is important to establish clear communication channels, utilize centralized ticketing systems, and provide regular training for the support staff. Additionally, fostering a collaborative culture and leveraging remote monitoring tools can help maintain productivity and quickly resolve user issues.

What are the key skills and qualifications needed to thrive as a Remote Desktop Support Manager, and why are they important?

To thrive as a Remote Desktop Support Manager, you need expertise in IT support, troubleshooting, and remote desktop administration, often backed by a degree in computer science or related certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator. Familiarity with remote management tools (such as TeamViewer, Remote Desktop Services, or Citrix), ticketing systems, and security protocols is typically required. Strong leadership, communication, and problem-solving skills help you effectively guide teams and resolve client issues. These skills and qualities are crucial for ensuring efficient remote support operations, high user satisfaction, and secure IT environments.

What does a Remote Desktop Support Manager do?

A Remote Desktop Support Manager oversees a team responsible for providing technical assistance to users remotely, primarily through remote desktop tools. Their duties include managing support staff, ensuring timely resolution of IT issues, maintaining service quality, and implementing best practices for remote troubleshooting. They also collaborate with other IT departments to streamline processes and may be involved in training and development of support personnel. The goal is to ensure users can access help quickly and efficiently, minimizing downtime and technical disruptions.
More about Remote Desktop Support Manager jobs
What cities are hiring for Remote Desktop Support Manager jobs? Cities with the most Remote Desktop Support Manager job openings:
What states have the most Remote Desktop Support Manager jobs? States with the most job openings for Remote Desktop Support Manager jobs include:
What job categories do people searching Remote Desktop Support Manager jobs look for? The top searched job categories for Remote Desktop Support Manager jobs are:
Remote Desktop Support Manager jobs near you
Infographic showing various Remote Desktop Support Manager job openings in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $75,239 per year, or $36.2 per hour.
Azure Support Lead

Azure Support Lead

Staffingine LLC

Bellevue, WA • Remote

Contractor

Posted 21 days ago

Job description

Job Title:  Azure Support Lead 
Job Location:  Bellevue - Washington 
Job Type: Contract 

Job Description:  

  • Escort HPC team members into the Fairfax environment using secure remote desktop screen sharing. 

  • Monitor all requester activities during remote sessions to ensure sensitive data is not accessed or copied. 

  • Execute Technical Support Guidelines (TSGs) as directed by requesters. 

  • Maintain detailed session logs and escalate any suspicious activity per compliance standards. 

  • Collaborate with multiple technical teams to ensure smooth and secure access management. 

Required Skills: 

  • Proficiency with remote access tools such as Remote Desktop Connection Manager, PuTTY, iLO, iDRAC, and Microsoft Teams. 

  • Experience with ticketing and workflow systems such as ICM, ServiceNow, and Azure DevOps. 

  • Basic understanding of PowerShell, Windows systems, Active Directory, Group Policies, and networking fundamentals. 

  • Strong communication, teamwork, and multitasking abilities. 

Security Clearance Requirements: 

  • U.S. Citizenship Verification required. 

  • Must successfully complete Cloud Screening. 

  • Active or eligible for CJIS and Secret Clearance (T3).