... executive management level. * Excellent customer service and communicationskills including ... Experience with Remote Support technologiessuch as Remote Desktop (Microsoft), Apple Remote Desktop ...
... executive management level. * Excellent customer service and communicationskills including ... Experience with Remote Support technologiessuch as Remote Desktop (Microsoft), Apple Remote Desktop ...
Desktop Support - EUC
Columbus, OH · On-site
The role involves diagnosing issues, managing escalations, and providing comprehensive support for ... Windows 10 and 11, Virtual Desktops & MacOS • Knowledge of Microsoft Endpoint Configuration ...
Desktop Support - EUC
Columbus, OH · On-site
The role involves diagnosing issues, managing escalations, and providing comprehensive support for ... Windows 10 and 11, Virtual Desktops & MacOS • Knowledge of Microsoft Endpoint Configuration ...
Be Seen First
Desktop Support Analyst
Columbus, OH · On-site
$25 - $30/hr
... Service Management) . * Ability to set up and troubleshoot desktops, laptops, printers, and mobile devices. * Familiarity with remote support tools and techniques. * Certifications preferred:
Quick apply
Be Seen First
Desktop Support Analyst
Columbus, OH · On-site
$25 - $30/hr
... Service Management) . * Ability to set up and troubleshoot desktops, laptops, printers, and mobile devices. * Familiarity with remote support tools and techniques. * Certifications preferred:
DESKTOP SUPPORT
$19.50 - $24.75/hr
Desktop Support Representative Distributed Client Services Location: Columbus,OH Duration:1+ year (with possible extension) Skills Overview Deskside Support Tech. Must be experienced in DESKSIDE ...
DESKTOP SUPPORT
$19.50 - $24.75/hr
Desktop Support Representative Distributed Client Services Location: Columbus,OH Duration:1+ year (with possible extension) Skills Overview Deskside Support Tech. Must be experienced in DESKSIDE ...
Be Seen First
Desktop support Technician- Onsite
Raymond, OH · On-site
$35K - $47K/yr
... across local and remote environments. Responsibilities include hardware and software ... Management may modify responsibilities as business needs evolve.
Quick apply
Be Seen First
Desktop support Technician- Onsite
Raymond, OH · On-site
$35K - $47K/yr
... across local and remote environments. Responsibilities include hardware and software ... Management may modify responsibilities as business needs evolve.
Desktop Support Associate
Columbus, OH · On-site
$80K - $95K/yr
Support is conducted using remote control software, phone, email and in person. The position has ... Manage ticket queues with clear prioritization and documentation; meet SLA targets and communicate ...
Desktop Support Associate
Columbus, OH · On-site
$80K - $95K/yr
Support is conducted using remote control software, phone, email and in person. The position has ... Manage ticket queues with clear prioritization and documentation; meet SLA targets and communicate ...
Desktop Support - EUC
Columbus, OH · On-site
Tata Consultancy Services is seeking a Desktop Support Engineer to assist users with general ... The role involves diagnosing and resolving technical issues, managing escalations, and providing ...
Desktop Support - EUC
Columbus, OH · On-site
Tata Consultancy Services is seeking a Desktop Support Engineer to assist users with general ... The role involves diagnosing and resolving technical issues, managing escalations, and providing ...
desktop support
Columbus, OH · On-site
$19.50 - $24.75/hr
DESKTOP SUUPORT LOCATION:Columbus,OH Duration:1+years PC SW & HW PD & Break/fix, Win and Mac OS ... Experience in medical technology support a plus as well. Additional Information For more ...
desktop support
Columbus, OH · On-site
$19.50 - $24.75/hr
DESKTOP SUUPORT LOCATION:Columbus,OH Duration:1+years PC SW & HW PD & Break/fix, Win and Mac OS ... Experience in medical technology support a plus as well. Additional Information For more ...
Desktop Support - EUC
Columbus, OH · On-site
$65K - $75K/yr
... support • Diagnose and resolve basic video conferencing issues, including Microsoft Teams and ... Manage and troubleshoot Citrix Virtual Apps and Desktops. • Operate and troubleshoot in-room ...
Desktop Support - EUC
Columbus, OH · On-site
$65K - $75K/yr
... support • Diagnose and resolve basic video conferencing issues, including Microsoft Teams and ... Manage and troubleshoot Citrix Virtual Apps and Desktops. • Operate and troubleshoot in-room ...
Desktop Support - EUC
Columbus, OH · On-site
$65K - $70K/yr
... support • Diagnose and resolve basic video conferencing issues, including Microsoft Teams and ... Manage and troubleshoot Citrix Virtual Apps and Desktops. • Operate and troubleshoot in-room ...
Desktop Support - EUC
Columbus, OH · On-site
$65K - $70K/yr
... support • Diagnose and resolve basic video conferencing issues, including Microsoft Teams and ... Manage and troubleshoot Citrix Virtual Apps and Desktops. • Operate and troubleshoot in-room ...
Desktop Support Technician II
Columbus, OH · On-site
$19.50 - $24.75/hr
This role provides hands-on and remote support for hardware, software, and enterprise systems while ... Utilize ITSM tools (e.g., ServiceNow) to manage incidents, requests, and tasks * Maintain accurate ...
Quick apply
Desktop Support Technician II
Columbus, OH · On-site
$19.50 - $24.75/hr
This role provides hands-on and remote support for hardware, software, and enterprise systems while ... Utilize ITSM tools (e.g., ServiceNow) to manage incidents, requests, and tasks * Maintain accurate ...
Desktop Support Technician II
Columbus, OH · On-site
$19.50 - $24.75/hr
This role provides hands-on and remote support for hardware, software, and enterprise systems while ... Utilize ITSM tools (e.g., ServiceNow) to manage incidents, requests, and tasks * Maintain accurate ...
Desktop Support Technician II
Columbus, OH · On-site
$19.50 - $24.75/hr
This role provides hands-on and remote support for hardware, software, and enterprise systems while ... Utilize ITSM tools (e.g., ServiceNow) to manage incidents, requests, and tasks * Maintain accurate ...
TP- Desktop Support Analyst
Columbus, OH · On-site
$22.50 - $30.25/hr
... Service Management) . * Ability to set up and troubleshoot desktops, laptops, printers, and mobile devices. * Familiarity with remote support tools and techniques. * Certifications preferred:
TP- Desktop Support Analyst
Columbus, OH · On-site
$22.50 - $30.25/hr
... Service Management) . * Ability to set up and troubleshoot desktops, laptops, printers, and mobile devices. * Familiarity with remote support tools and techniques. * Certifications preferred:
Desktop Support Technician
Groveport, OH · On-site
$19.25 - $24.50/hr
Manage and verify the successful deployment of OS and application patches on all servers and ... Screen connect or similar remote-control software (required within 30 days of hire) * Orion ...
Desktop Support Technician
Groveport, OH · On-site
$19.25 - $24.50/hr
Manage and verify the successful deployment of OS and application patches on all servers and ... Screen connect or similar remote-control software (required within 30 days of hire) * Orion ...
Desktop Support Technician
$19.25 - $24.50/hr
Manage and verify the successful deployment of OS and application patches on all servers and ... Screen connect or similar remote-control software (required within 30 days of hire) * Orion ...
Desktop Support Technician
$19.25 - $24.50/hr
Manage and verify the successful deployment of OS and application patches on all servers and ... Screen connect or similar remote-control software (required within 30 days of hire) * Orion ...
Client Management tools such as Apple Remote Desktop, Deploy Studio, Package maker, FileWave ... Phone support experience necessary. Technical helpdesk or technical call center experience is ...
Client Management tools such as Apple Remote Desktop, Deploy Studio, Package maker, FileWave ... Phone support experience necessary. Technical helpdesk or technical call center experience is ...
This role is responsible for supervising desktop support teams and ensuring high-quality service ... support teams, managing daily operations, and ensuring high-quality service delivery. • ...
This role is responsible for supervising desktop support teams and ensuring high-quality service ... support teams, managing daily operations, and ensuring high-quality service delivery. • ...
PC Support Supervisor
Columbus, OH · On-site
Plan & initiate upgrades for the Ohio Department of Public Safety (ODPS) to keep desktops in a supported state. * Manage & monitor tickets via tracking system (i.e., ServiceNow). * Oversee the IT ...
PC Support Supervisor
Columbus, OH · On-site
Plan & initiate upgrades for the Ohio Department of Public Safety (ODPS) to keep desktops in a supported state. * Manage & monitor tickets via tracking system (i.e., ServiceNow). * Oversee the IT ...
Desktop support with store support
Columbus, OH · On-site
$19.50 - $24.75/hr
... and 3rd party support staff At ease in working with customers, partners, and suppliers at all ... management. Assumes responsibility for maintaining brand service level agreements from a Tier 2 ...
Desktop support with store support
Columbus, OH · On-site
$19.50 - $24.75/hr
... and 3rd party support staff At ease in working with customers, partners, and suppliers at all ... management. Assumes responsibility for maintaining brand service level agreements from a Tier 2 ...
Desktop support with store support
Columbus, OH · On-site
$19.50 - $24.75/hr
... 3rd party support staff • At ease in working with customers, partners, and suppliers at all ... management. Assumes responsibility for maintaining brand service level agreements from a Tier 2 ...
Desktop support with store support
Columbus, OH · On-site
$19.50 - $24.75/hr
... 3rd party support staff • At ease in working with customers, partners, and suppliers at all ... management. Assumes responsibility for maintaining brand service level agreements from a Tier 2 ...
Remote Desktop Support Manager information
See salary details
$14.90 - $19.03
4% of jobs
$19.03 - $23.16
17% of jobs
$24.02 is the 25th percentile. Wages below this are outliers.
$23.16 - $27.29
19% of jobs
The median wage is $30.31 / hr.
$27.29 - $31.42
14% of jobs
$31.42 - $35.56
6% of jobs
$35.56 - $39.69
3% of jobs
$39.69 - $43.82
9% of jobs
$45.36 is the 75th percentile. Wages above this are outliers.
$43.82 - $47.95
6% of jobs
$47.95 - $52.08
7% of jobs
$52.08 - $56.21
7% of jobs
$56.21 - $60.34
6% of jobs
$14
$36
$60
How much do remote desktop support manager jobs pay per hour?

Contractor
Re-posted 10 days ago
Job description
Base Skill Set :
- A+ Certification or equivalent experience
- Good working knowledge of Active Directory
- 2+ years' experience providing technical support in a fast paced and constantly changingenvironment up to executive management level.
- Excellent customer service and communicationskills including providing VIP support
- Experience supporting large Windows-basedenvironments to desktop level with emphasis on Win 7 OS / office 2010 as well as Win 8 andO365
- Advanced knowledge of Microsoft Office suite of applications
- Support of End User for video conferencing units. Support of mobile devices
Duties & Responsibilities:
Provide support on Client Windows platform, for desktop/end user technologies, collaboration tools, and mobile technologies and printing, this includes the laptop/mobile devices all, video conferencing, network/remote access this positionworks collaboratively with the Service Desk for end user break/fix and other support functions.
Duties shall include, but not be limited to:
- Diagnosing and troubleshooting desktop system,printer and operating problems
- Consulting and instructing users on hardware andsoftware questions/issues
- Collaborate with other IT Services Data Centerand Network Infrastructure teams
- Install, maintain and upgrade equipment and itsassociated infrastructure
- Runs diagnostic tests to isolate system problemsas well as proactive activities
- Operating Systems Windows, OS-X
- MS Office (Windows and knowledge of Mac)software
- Experience with Remote Support technologiessuch as Remote Desktop (Microsoft), Apple Remote Desktop, VNC
- Hands on experience removing viruses and spyware using various tools (Windows) Identifies, researches, and resolves technical problems including forming an RCA
- Responds to telephone calls, email, service tickets, and dispatched requests for technical support
- Documents, tracks and monitors the problem to ensure a timely resolution within an effected SLA window
Base Requirements
-
- Excellent written and verbal communication and customer service skills with proven ability towork in fast paced environments
- Commercial experience in an IT support technician role that includes 2 years of technical support experience in a hybrid Windows and MAC environment
- Experience in working with a helpdesk operation,to include Windows and Mac clients
- 2 years' Experience with mobile applications/products including: iPhone, iPad, and Android Platforms Expertise in iPad / iPhone
- Self-starter that is able to collaborate actively withothers in a cross-functional team
- Proven attention to detail and high standards for quality
- Excellent organizational/administrative/technicalskills with agility to re-prioritize as necessary
- Skilled in documenting written troubleshootingsteps and instructions
- Business professional attire
About Sybex Support Services
Sourced by ZipRecruiter