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Remote Desktop Engineer Jobs in Columbus, OH (NOW HIRING)

The ideal candidate has strong expertise in both hardware lifecycle management (laptops, desktops ... Experience supporting global environments and remote users * ITIL framework familiarity * Relevant ...

Desktop Tech II

Columbus, OH · On-site

$19.50 - $24.75/hr

They are seeking a Level I Desktop Technician to provide onsite support for resolving basic ... programming competency • Cloud & SaaS services competency • Sound understanding of customer ...

DESKTOP SUPPORT

Columbus, OH · On-site

$19.50 - $24.75/hr

Desktop Support Representative Distributed Client Services Location: Columbus,OH Duration:1+ year (with possible extension) Skills Overview Deskside Support Tech. Must be experienced in DESKSIDE ...

desktop support

Columbus, OH · On-site

$19.50 - $24.75/hr

DESKTOP SUUPORT LOCATION:Columbus,OH Duration:1+years PC SW & HW PD & Break/fix, Win and Mac OS, Mobility device OS, IMAC skills, written & oral communication skills, customer sat skills, organized ...

The IT Operations Engineer is a fully onsite role in Columbus, Ohio. Remote work is not available ... and desktop environments as they relate to connectivity and operations * Assist with remote ...

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Remote Desktop Engineer information

See Columbus, OH salary details

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How much do remote desktop engineer jobs pay per hour?

As of Jun 17, 2026, the average hourly pay for remote desktop engineer in Columbus, OH is $43.66, according to ZipRecruiter salary data. Most workers in this role earn between $26.92 and $55.96 per hour, depending on experience, location, and employer.

What is a Remote Desktop Engineer job?

A Remote Desktop Engineer is an IT professional responsible for managing, troubleshooting, and supporting remote desktop environments. They ensure secure and efficient remote access for users, configure remote desktop services, and resolve connectivity or performance issues. Their role often includes working with virtualization technologies, maintaining security protocols, and assisting users with remote access problems.

What are the key skills and qualifications needed to thrive in the Remote Desktop Engineer position, and why are they important?

To thrive as a Remote Desktop Engineer, you need expertise in remote access technologies, IT troubleshooting, networking fundamentals, and typically a degree in computer science or a related field. Familiarity with tools like Microsoft Remote Desktop Services, VMware, Citrix, and certifications such as CompTIA A+, Microsoft Certified: Windows Server, or similar are highly beneficial. Strong problem-solving skills, clear communication, and a customer-focused attitude distinguish top professionals in this role. These abilities are critical for efficiently resolving technical issues, supporting end-users remotely, and maintaining secure, reliable remote desktop environments.

What are some of the most common challenges faced by Remote Desktop Engineers, and how are they addressed in this role?

Remote Desktop Engineers often face challenges such as troubleshooting user issues without physical access to devices, maintaining security while enabling remote access, and supporting a wide variety of operating systems and environments. To overcome these obstacles, employers typically provide robust remote management tools, clear escalation pathways, and detailed documentation to streamline problem resolution. Collaboration with help desk staff, network administrators, and end-users is essential for identifying root causes and delivering timely solutions. Engineers are also encouraged to stay updated on the latest remote access technologies and security protocols to proactively address potential vulnerabilities. These strategies help ensure reliable service delivery and minimize downtime for remote users.

What are popular job titles related to Remote Desktop Engineer jobs in Columbus, OH? For Remote Desktop Engineer jobs in Columbus, OH, the most frequently searched job titles are:
What job categories do people searching Remote Desktop Engineer jobs in Columbus, OH look for? The top searched job categories for Remote Desktop Engineer jobs in Columbus, OH are:
What cities near Columbus, OH are hiring for Remote Desktop Engineer jobs? Cities near Columbus, OH with the most Remote Desktop Engineer job openings:
Desktop Engineer

Desktop Engineer

Central Ohio Transit Authority

Columbus, OH • On-site

$70K - $82K/yr

Full-time

Medical, Dental, Vision, Life

Posted 14 days ago


Job description

Salary: $70,304.00 - $82,721.60

Location: 33 N. High Street, Columbus, OH 43215

Benefits:

  • Medical, Vision, Dental, Supplemental and Life Insurance
  • Paid Parental Leave
  • Employee Discounts
  • COTA Bus Pass
  • Wellness Initiatives
  • On-Site Chair Massage
  • On-Site Health Coach
  • Tuition Reimbursement
  • Student Loan Repayment Program
  • Public Pension through OPERS & Ohio Deferred Compensation

POSITION SUMMARY:

COTA's Desktop Engineer will support the COTA service desk and desktop support team with an emphasis on Intune administration and mobile device management (MDM). This position is responsible for managing endpoint devices, ensuring they are up to date with the latest patches, and providing advanced troubleshooting support as an escalation point for the service desk.

Performs duties that advance COTA's Strategic Plan and reflect the organization's core values of safety, empowerment, accountability, teamwork, and service, and support the mission of Moving Every Life Forward.

ESSENTIAL JOB FUNCTIONS:

Intune Administration:

  • Manage and maintain Microsoft Intune for device management and security compliance;
  • Configure and deploy Intune policies and applications for various devices including Windows, iOS, and Android;
  • Monitor and optimize Intune performance and usage; and,
  • Provide regular reports on Intune usage, patch compliance, and support trends.

Intune MDM (Mobile Device Management):

  • Implement and manage mobile device management strategies using Intune;
  • Ensure mobile devices are secured and compliant with company policies; and,
  • Provide support for MDM-related issues and troubleshoot as needed.

Endpoint Patching:

  • Oversee the patch management process for all endpoint user devices, ensuring they are current with the latest security patches;
  • Coordinate with other IT teams to schedule and deploy patches without disrupting business operations; and,
  • Monitor patch compliance and address any failures or issues promptly.

Windows OS Expertise:

  • Maintain a strong understanding of Windows 10 OS, including configuration, troubleshooting, and support, and,
  • Stay familiar with Windows 11, understanding the key differences and improvements to effectively support users and plan for future upgrades.

MINIMUM EDUCATION & EXPERIENCE REQUIRED:

  • A minimum of five (5) years' experience in service desk and desktop support roles. Strong expertise in Microsoft Intune administration and MDM and strong knowledge with Windows 10 OS and familiarity with Windows 11, desired. A Bachelor's degree in Computer Science, Information Technology, or related field preferred. An equivalent combination of education and experience will also be considered.
  • Microsoft Certified: Modern Desktop Administrator preferred, but not required.

COTA is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions are based on job needs, job requirements and individual qualifications, without regard to race, color, religion or belief, sex, sexual orientation, age, genetic information, gender identity, national origin, veteran or disability status


Job Posted by ApplicantPro