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Lead Desktop Support Engineer Jobs Near Me

TP- Desktop Support Analyst

Columbus, OH · On-site

$22.50 - $30.25/hr

... desktop software and business applications. • Support basic mobile device setup and ... engineers as needed. • Security: • Follow established security procedures and report potential ...

This position will support many facilities within the region and report to the regional lead within ... Perform testing of programming development. * Assist in creating, maintaining, and testing the ...

This position will support many facilities within the region and report to the regional lead within ... Perform testing of programming development. * Assist in creating, maintaining, and testing the ...

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Provide advanced technical support through telephone, email, and chat. * Lead customer conference ... Your experience is limited to Tier I help desk or basic desktop support. * You have not installed ...

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We have an opening for an IT Site Operations Lead in Cleveland, OH. This role is with a fast ... Experience in leading a team of support or IT technicians involving hardware, AV, and desktop ...

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Lead Desktop Support Engineer information

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$10

$26

$45

How much do lead desktop support engineer jobs pay per hour?

As of Jul 31, 2026, the average hourly pay for lead desktop support engineer in the United States is $27.00, according to ZipRecruiter salary data. Most workers in this role earn between $20.67 and $30.77 per hour, depending on experience, location, and employer.
A map of the United States highlighting the number of Lead Desktop Support Engineer job openings by state according to ZipRecruiter. The image is accompanied by a detailed chart listing the number of Lead Desktop Support Engineer job openings in each state, with California having the most at 2 and Hawaii the least at 0.

$65K - $70K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 26 days ago


Job description

Must Have Technical/Functional Skills
Assist users with general technologies, including Windows 10/11, Virtual Desktops, MacOS, and workstation hardware (Mac, Dell, HP)
Customer handling skill
Problem solving
Excellent Communication
Roles & Responsibilities
• Willingness to work in flexible shift schedules and available for on call support
• Diagnose and resolve basic video conferencing issues, including Microsoft Teams and Zoom.
• Independently manage escalations and prioritize tasks while communicating effectively across all organizational levels.
• Manage and troubleshoot Citrix Virtual Apps and Desktops.
• Operate and troubleshoot in-room video conferencing systems from vendors like Poly and Cisco.
• Provide comprehensive support for end-user hardware, software, and peripherals.
• Support mobile technologies such as iOS devices, Workspace ONE, and Intune.
• Experience in handling tickets via ITSM tool preferably Service Now
• Ability to work independently and manage tasks effectively.
• Experience working with a team in a larger IT environment.
• Experience working with video conferencing systems from companies like Poly and Cisco.
• Good communication skills, able to interact with different IT customers, including leadership.
• Good knowledge of common technologies, such as: Windows 10 and 11, Virtual Desktops & MacOS
• Knowledge of Microsoft Endpoint Configuration Manager and JAMF.
• Some familiarity with Citrix Virtual Apps and Desktops.
• Experience helping users with their computers, software, and devices
Salary Range: $65,000-$70,000 a year
TCS Employee Benefits Summary:
Discretionary Annual Incentive.
Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
Family Support: Maternal & Parental Leaves.
Insurance Options: Auto & Home Insurance, Identity Theft Protection.
Convenience & Professional Growth: Commuter Benefits & Certification & amp; Training Reimbursement.
Time Off: Vacation, Time Off, Sick Leave & Holidays.
Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.
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