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Computer Desktop Jobs in Columbus, OH (NOW HIRING)

Take inbound Desktop support calls resolving customer issues timely and effectively as needed ... Maintain current knowledge of computer imaging, computer setup, credit card reader software and ...

Take inbound Desktop support calls resolving customer issues timely and effectively as needed ... Maintain current knowledge of computer imaging, computer setup, credit card reader software and ...

Computer Tech

Groveport, OH · On-site

$17.25 - $23/hr

This role will require the Service/Computer Technician to sort, inventory, data wipe, test, repair and prepare for shipment several types of computer equipment (Assets) including desktops, laptops ...

This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and ...

This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and ...

This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and ...

This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and ...

Network/Desktop Support Analyst

Westerville, OH

$22.50 - $30.25/hr

The Network/Desktop Support Associate installs, configures, troubleshoots, and conducts training ... Creates and maintains computer images for end user accounts. Installs and maintains end user ...

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Computer Desktop information

See Columbus, OH salary details

$13

$22

$31

How much do computer desktop jobs pay per hour?

As of May 28, 2026, the average hourly pay for computer desktop in Columbus, OH is $22.18, according to ZipRecruiter salary data. Most workers in this role earn between $18.80 and $23.89 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Computer Desktop Support Specialist, and why are they important?

To thrive as a Computer Desktop Support Specialist, you need strong troubleshooting abilities, foundational knowledge of operating systems (like Windows and macOS), and typically an associate degree or relevant certifications such as CompTIA A+. Familiarity with remote support tools, ticketing systems, and hardware diagnostics software is common in this role. Excellent communication, patience, and problem-solving skills help you effectively assist users and resolve technical issues. These competencies are crucial for maintaining user productivity and ensuring reliable IT operations within organizations.

What are the typical collaboration dynamics for a Computer Desktop Support Technician within an organization?

Computer Desktop Support Technicians frequently interact with end users, IT team members, and sometimes vendors to resolve hardware and software issues. They often work as part of a help desk or IT support team, coordinating efforts to troubleshoot problems and ensure minimal downtime for staff. Effective communication and teamwork are essential, as technicians may need to escalate complex issues or work alongside network administrators and system engineers. This collaborative environment helps technicians learn from peers and develop a broader understanding of IT infrastructure, supporting career growth.

What are Computer Desktop jobs?

Computer Desktop jobs refer to roles that focus on the installation, maintenance, troubleshooting, and support of desktop computers and related hardware and software within an organization. Professionals in these positions are often responsible for setting up new workstations, resolving technical issues, upgrading systems, and ensuring that employees' computers run smoothly and securely. These roles are essential in helping organizations maintain productivity and protect their technology infrastructure.

What is the difference between Computer Desktop vs Computer Support Specialist?

AspectComputer DesktopComputer Support Specialist
Primary RoleMaintains and repairs individual desktop computers and peripheralsProvides technical support and troubleshooting for computer systems and networks
Work EnvironmentOffice settings, repair shops, on-siteHelp desks, call centers, on-site or remote support
CertificationsCompTIA A+, Microsoft CertifiedCompTIA A+, Microsoft Certified, Network+
Employer UsageIT repair shops, corporate IT departmentsIT service providers, corporate IT support teams

While both roles involve working with computer systems, a Computer Desktop primarily focuses on maintaining and repairing individual desktop computers. In contrast, a Computer Support Specialist provides broader technical support, including troubleshooting software, hardware, and network issues across various systems. The roles often overlap but differ in scope and responsibilities.

What are popular job titles related to Computer Desktop jobs in Columbus, OH? For Computer Desktop jobs in Columbus, OH, the most frequently searched job titles are:
What job categories do people searching Computer Desktop jobs in Columbus, OH look for? The top searched job categories for Computer Desktop jobs in Columbus, OH are:
What cities near Columbus, OH are hiring for Computer Desktop jobs? Cities near Columbus, OH with the most Computer Desktop job openings:
Infographic showing various Computer Desktop job openings in Columbus, OH as of May 2026, with employment types broken down into 76% Full Time, 14% Part Time, 5% Temporary, and 5% Contract. Highlights an 92% Physical, 4% Hybrid, and 4% Remote job distribution, with an average salary of $46,137 per year, or $22.2 per hour.
Lead Desktop Administrator

Lead Desktop Administrator

Red Roof

New Albany, OH • On-site

Full-time

Posted 19 hours ago


Red Roof Inn rating

4.4

Company rating: 4.4 out of 10

Based on 33 frontline employees who took The Breakroom Quiz

98th of 104 rated hotels


Job description

Position Responsibilities

  • Take inbound Desktop support calls resolving customer issues timely and effectively as needed
  • Handle high level escalations and direct assignments from Desktop Administrator Manager and other IT management
  • Display excellent customer service with customers throughout the support process
  • Respond promptly to user, team and management communications via ticketing system, email, Microsoft Teams
  • Creates new image builds for large updates / Microsoft OS releases to ensure efficient reimage process
  • Audit and manage user Office 365 and Active Directory accounts (Create, remove, change)
  • Maintain current knowledge of computer imaging, computer setup, credit card reader software and hardware setup including current best practices and configurations for available models
  • Works closely with management as a lead for handling setup for new property openings and other assigned tasks
  • Jira Ticket system management including user management / audit
  • Provides inventory management for corporate assets
  • Works with third party vendors for warranty repair of departmental IT equipment
  • Serves as an escalation point for Desktop Administrator
  • Assist Desktop Administrator with more challenging support issues and serve as a point of reference to confirm hardware upgrade / replacement recommendations
  • Assist Desktop Administrator Team and management with creation of beneficial training materials pertaining to computer troubleshooting and usage
  • Assists with shipping in house equipment for new property openings
  • Report major issues to the Desktop Administrator Manager for discussion and review
  • Assists Desktop Administrator Manager with hardware refresh review and vendor choices for hardware upgrades
  • Assists Desktop Administrator Manager with Call Reviews for Desktop Administrators
  • Assists Desktop Administrator Manager with PCI security audits for corporate assets
  • Assists Desktop Administrator Manager with software rollout planning as well as team needs and training
  • Other duties as assigned

Position Requirements

  • Associate Degree in an Information Technology related field or equivalent work experience
  • 3-5 years experience in Red Roof Desktop Administrator role or 5+ years of equivalent experience
  • Excellent customer service and interpersonal communication skills
  • Ability to work with diverse support population with varying Information Technology skill levels
  • Ability to think critically, problem-solve, communicate, and manage task execution
  • Strong incident remediation skills
  • Demonstrated ability to lead and manage through challenging projects and multiple priorities
  • Must work well in a dynamic environment with adapting to changing business needs
  • Support self growth and development with a strong drive to learn and teach others
  • Multi-tasking and time-management skills, with the ability to prioritize tasks
  • Strong hardware and software skills with emphasis on common PC, printer, and Network issues
  • Experience with technology Manufacturers: Microsoft (Surface), Lenovo, Apple, Brother is preferred
  • Ability to work efficiently either independently or working closely with a team or group
  • Ability to create training documentation and train in a formal in person or remote setting
  • High level of professionalism, ethics, and integrity, with the ability to build relationships while ensuring compliance with all company policies
  • Able to handle sensitive/confidential situations and documentation

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