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Software Troubleshooting Jobs Near Me

Troubleshoot hardware, software, network, and user-access issues * Provide end-user assistance in person, by phone, email, or ticketing/work order system * Support Microsoft Windows, Office 365, and ...

Requires understanding of computer program functionality and software troubleshooting skills. * Strong interpersonal/customer relation skills. * Ability to build and maintain strong customer ...

IT Help Desk Specialist

Columbus, OH · On-site

$80K - $110K/hr

... software troubleshooting. The ideal candidate has strong customer service skills, basic IT troubleshooting experience, and the ability to communicate clearly and professionally with users of all ...

TP- Desktop Support Analyst

Columbus, OH · On-site

$22.50 - $30.25/hr

... software, and connectivity issues. The Help Desk Technician will have strong customer service skills and a solid foundation in troubleshooting common IT problems. This position is the frontline of ...

TP- Desktop Support Analyst

Columbus, OH · On-site

$22.50 - $30.25/hr

... software, and connectivity issues. The Help Desk Technician will have strong customer service skills and a solid foundation in troubleshooting common IT problems. This position is the frontline of ...

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Software Troubleshooting information

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How much do software troubleshooting jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for software troubleshooting in the United States is $33.84, according to ZipRecruiter salary data. Most workers in this role earn between $21.88 and $44.95 per hour, depending on experience, location, and employer.

What cities are hiring for Software Troubleshooting jobs?

Cities with the most Software Troubleshooting job openings:

What states have the most Software Troubleshooting jobs?

States with the most job openings for Software Troubleshooting jobs include:

What are the most commonly searched types of Software Troubleshooting jobs?

The most popular types of Software Troubleshooting jobs are:

A map of the United States highlighting the number of Software Troubleshooting job openings by state according to ZipRecruiter. The image is accompanied by a detailed chart listing the number of Software Troubleshooting job openings in each state, with California having the most at 2 and Hawaii the least at 0.

Desktop Support Technician

Revel Staffing

Marysville, OH • On-site

$78K - $108K/hr

Full-time

Re-posted 6 days ago


Job description

A healthcare organization is seeking a full-time Desktop Support Technician to support and maintain computer systems, desktops, software, hardware, and peripheral equipment. This position is responsible for installing, diagnosing, repairing, maintaining, and upgrading organizational technology while ensuring optimal workstation performance.

The Desktop Support Technician will troubleshoot technical issues in person, by phone, email, or work order, and provide timely end-user support across departments. The ideal candidate will have strong customer service skills, attention to detail, and excellent written, verbal, and interpersonal communication skills.

Responsibilities

  • Support and maintain desktop computers, laptops, software, hardware, and peripherals
  • Install, diagnose, repair, maintain, and upgrade computer systems and related equipment
  • Troubleshoot hardware, software, network, and user-access issues
  • Provide end-user assistance in person, by phone, email, or ticketing/work order system
  • Support Microsoft Windows, Office 365, and Electronic Medical Record systems
  • Assist with Cisco VOIP phone system support
  • Work with network cabling, jacks, printers, scanners, and other peripherals
  • Maintain inventory records and documentation for break/fix activity
  • Assist with training materials, user guides, and instructional documentation as needed
  • Collaborate with internal teams to resolve technical issues efficiently
  • Maintain confidentiality and follow healthcare privacy and security standards

Qualifications

  • Strong knowledge of PC and desktop hardware
  • Strong knowledge of Microsoft Windows, Office 365, and desktop software
  • Experience supporting Electronic Medical Record systems preferred
  • Hands-on hardware and software troubleshooting experience
  • Experience supporting computer equipment, peripherals, and network-connected devices
  • Strong analytical, research, and problem-solving skills
  • Excellent customer service and communication skills
  • High attention to detail and ability to document work accurately
  • Team-oriented with the ability to work in a collaborative healthcare environment
  • Some college-level coursework in computer science, information technology, or related field preferred
  • HIPAA training/certification required