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Software Troubleshooting Jobs in Chicago, IL (NOW HIRING)

Three Point Solutions

Lab Technician

Buffalo Grove, IL · On-site

$30 - $35/hr

Hardware and software troubleshooting skills * Ability to document equipment configurations * Experience running test procedures * Ability to learn new technology quickly * Experience with equipment ...

Aegis Worldwide

Machine Design Engineer

Carol Stream, IL

$43.27 - $57.69/hr

You should be proficient in: * CAD Software * Troubleshooting Industrial Automation Equipment * Mechanical Design & Engineering * Product Design Experience Machines & technologies you'll use: * CAD ...

Tachyon Technologies

Java Multiple roles

Chicago, IL · On-site

$75 - $85/hr

EXPERIENCE AND QUALIFICATIONS: â 8+ years' experience working as an application designer and software developer working with enterprise applications. â Hands-on software troubleshooting experience ...

Anomalix

Remote Consulting Engineer

Chicago, IL · On-site +1

Skills include enterprise software installation/configuration, scripting, macro/query writing, software troubleshooting/debugging, business analysis, and project management. The Consulting Engineer ...

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How much do software troubleshooting jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for software troubleshooting in Chicago, IL is $34.86, according to ZipRecruiter salary data. Most workers in this role earn between $22.55 and $46.30 per hour, depending on experience, location, and employer.

What is software troubleshooting?

A Software Troubleshooting job involves diagnosing, analyzing, and resolving software-related issues for users or systems. Professionals in this role identify bugs, compatibility problems, performance issues, and software failures. They use debugging tools, logs, and technical knowledge to find solutions and improve software functionality. Strong problem-solving skills and knowledge of programming, operating systems, and software applications are essential. This role is common in IT support, software development, and system administration fields.

What are the key skills and qualifications needed to thrive in software troubleshooting?

To excel in Software Troubleshooting, you need strong analytical thinking, problem-solving abilities, and a solid understanding of software systems or programming, often supported by a relevant degree or technical certifications. Familiarity with diagnostic tools, debugging software, operating systems, and ticketing systems like Jira or ServiceNow is commonly required. Excellent communication, patience, and teamwork skills help professionals clearly explain issues and collaborate with development or IT teams. These abilities are crucial for efficiently identifying and resolving software problems while minimizing disruption for users and organizations.

What are some common challenges faced in software troubleshooting?

One of the main challenges in Software Troubleshooting roles is diagnosing issues that may not have clear or immediately visible causes, often requiring extensive investigation and collaboration with multiple teams. Professionals must also keep pace with frequent software updates and evolving technologies, which can affect troubleshooting methods and require continuous learning. Balancing multiple cases at once while communicating progress with users and stakeholders is a key part of the job. Over time, gaining expertise in these areas provides greater autonomy and the opportunity to take on more complex cases or advance into leadership or specialized technical positions.

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For Software Troubleshooting jobs in Chicago, IL, the most frequently searched job titles are:

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Software Troubleshooting jobs near you
Infographic showing various Software Troubleshooting job openings in Chicago, IL as of August 2026, with employment types broken down into 87% Full Time, 10% Part Time, and 3% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $72,503 per year, or $34.9 per hour.

Software Engineer

Des Plaines, IL • On-site

Kranze Technology Solutions, Inc
Guided Missile and Space Vehicle Manufacturing • 11 - 50 employees
Learn more about Kranze Technology Solutions, Incexternal

$90K - $150K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 25 days ago

Job description

Kranze Technology Solutions develops complex, customized cutting edge aircraft avionics hardware and software solutions supporting survivability, situational awareness, interoperability, and data collection systems. KTS is seeking a talented and motivated software engineer. We are open to multiple experience levels from 1-10 years.
Responsibilities:
  • Work with system architects to develop product architectures
  • Develop and facilitate software requirements and test procedures
  • Design, code, integrate, and test major features of hardware and software products developed by KTS and using the latest COTS, industry, and government technology
  • Work with limited supervision, contribute innovative ideas to improve product capabilities, and lead smaller integration efforts
  • Effectively communicate problems encountered and status of ongoing projects or assignment
Requirements and Qualifications:
  • Bachelor's or Master's degree (preferred) in Computer Engineering, Computer Science, or related field
  • Proficient in Python
  • Familiarity with object oriented software design and implementation
  • Hardware and software troubleshooting skills
  • Experience with Linux Operating System, RHEL experience a plus
  • Ability to obtain Security Clearance, for which the United States Government requires United States citizenship- sponsorship not available
Preferred Skills:
  • Familiarity with Python 3.6 and Tkinter
  • Familiarity with JIRA, Confluence, and BitBucket or other software management tools
  • Experience in C++ and JavaScript languages
  • Experience in UI/UX design
Benefits
Kranze Technology Solutions is proud to provide extremely competitive benefits to all full time employees including:
  • Comprehensive Leave plan (Paid Time Off)
  • Comprehensive Health Care package including Medical, Vision, Dental, Health Savings Account (HSA), and more
  • Generous 401 (k) retirement plan
  • Paid Overtime
  • Flex Time and Flexible Scheduling
  • Tuition Reimbursement options
  • Casual and relaxed work environment
We recognize that attracting the best talent is key to our strategy and success as a company. As a result, we aim for flexibility in structuring competitive compensation offers to ensure we are able to attract the best candidates. As required by law in this state, the estimated salary range for this position is between $80,000-$150,000 and represents our good faith estimate as to what our ideal candidates are likely to expect. We tailor our offers within the range based on organizational needs, internal equity, market data, geographic zone, and the selected candidate's experience, education, industry knowledge, location, technical and communication skills, and other factors that may prove relevant during the selection process.
About Kranze Technology Solutions:
We are part of an SPX Technologies' Communication Technologies platform in the Detection & Measurement business segment. KTS is focused in the defense industry specializing in Infrared Countermeasures (IRCM) systems, digital interoperability and networking, and program support for the US Navy, US Marine Corps, and Special Operations Command. We provide hardware and software product development, systems integration, system test and evaluation support, modeling and simulation analysis, and other engineering services to support the Warfighter.
Each team member has significant opportunities to solve a variety of complex technical challenges in small teams while working hand in hand with our defense customers.
KTS is an equal opportunity employer and prohibits discrimination and harassment of any kind. All applicants will be considered for employment without regards to race, color, religion, age, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other segmenting characteristics protected by law.
If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to
Human Resources
847-737-7299
[email protected]

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