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Software Troubleshooting Jobs in Chicago, IL (NOW HIRING)

Three Point Solutions

Lab Technician

Buffalo Grove, IL · On-site

$30 - $35/hr

Hardware and software troubleshooting skills * Ability to document equipment configurations * Experience running test procedures * Ability to learn new technology quickly * Experience with equipment ...

Tachyon Technologies

Java Multiple roles

Chicago, IL · On-site

$75 - $85/hr

EXPERIENCE AND QUALIFICATIONS: â 8+ years' experience working as an application designer and software developer working with enterprise applications. â Hands-on software troubleshooting experience ...

Anomalix

Remote Consulting Engineer

Chicago, IL · On-site +1

Skills include enterprise software installation/configuration, scripting, macro/query writing, software troubleshooting/debugging, business analysis, and project management. The Consulting Engineer ...

Anomalix

Remote Consulting Engineer

Chicago, IL · Remote

Skills include enterprise software installation/configuration, scripting, macro/query writing, software troubleshooting/debugging, business analysis, and project management. The Consulting Engineer ...

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Software Troubleshooting information

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How much do software troubleshooting jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for software troubleshooting in Chicago, IL is $34.86, according to ZipRecruiter salary data. Most workers in this role earn between $22.55 and $46.30 per hour, depending on experience, location, and employer.

What is software troubleshooting?

A Software Troubleshooting job involves diagnosing, analyzing, and resolving software-related issues for users or systems. Professionals in this role identify bugs, compatibility problems, performance issues, and software failures. They use debugging tools, logs, and technical knowledge to find solutions and improve software functionality. Strong problem-solving skills and knowledge of programming, operating systems, and software applications are essential. This role is common in IT support, software development, and system administration fields.

What are the key skills and qualifications needed to thrive in software troubleshooting?

To excel in Software Troubleshooting, you need strong analytical thinking, problem-solving abilities, and a solid understanding of software systems or programming, often supported by a relevant degree or technical certifications. Familiarity with diagnostic tools, debugging software, operating systems, and ticketing systems like Jira or ServiceNow is commonly required. Excellent communication, patience, and teamwork skills help professionals clearly explain issues and collaborate with development or IT teams. These abilities are crucial for efficiently identifying and resolving software problems while minimizing disruption for users and organizations.

What are some common challenges faced in software troubleshooting?

One of the main challenges in Software Troubleshooting roles is diagnosing issues that may not have clear or immediately visible causes, often requiring extensive investigation and collaboration with multiple teams. Professionals must also keep pace with frequent software updates and evolving technologies, which can affect troubleshooting methods and require continuous learning. Balancing multiple cases at once while communicating progress with users and stakeholders is a key part of the job. Over time, gaining expertise in these areas provides greater autonomy and the opportunity to take on more complex cases or advance into leadership or specialized technical positions.

What are popular job titles related to Software Troubleshooting jobs in Chicago, IL?

For Software Troubleshooting jobs in Chicago, IL, the most frequently searched job titles are:

What job categories do people searching Software Troubleshooting jobs in Chicago, IL look for?

The top searched job categories for Software Troubleshooting jobs in Chicago, IL are:

Software Troubleshooting jobs near you
Infographic showing various Software Troubleshooting job openings in Chicago, IL as of August 2026, with employment types broken down into 1% As Needed, 86% Full Time, 9% Part Time, and 4% Contract. Highlights an 88% Physical, 4% Hybrid, and 8% Remote job distribution, with an average salary of $72,503 per year, or $34.9 per hour.

Principal Embedded Software Engineer

Northrop Grumman Corp. (JP)

Rolling Meadows, IL • On-site

$108.80 - $163.20/hr

Other

Medical, Life, PTO

Posted 3 days ago

New

Northrop Grumman rating

8.2

Company rating: 8.2 out of 10

Based on 364 frontline employees who took The Breakroom Quiz

87th of 543 rated manufacturers

Job description

Description

Northrop Grumman offers employees opportunities to work on revolutionary systems that impact lives worldwide. We seek individuals with bold ideas, courage, and a pioneering spirit.

Overview

Northrop Grumman Mission Systems (NGMS) is a trusted provider of mission‑enabling solutions for global security. We are looking for a Principal Embedded Software Engineer – Manufacturing Test Engineering (RF Systems) located in Rolling Meadows, IL.

Responsibilities
  • Support software efforts associated with testing Radio Frequency (RF) production hardware in a dynamic, fast‑paced production environment.
  • Lead test software development from requirements capture through final validation and release.
  • Collaborate with Product Design Engineers, Test Hardware Engineers, QA Engineers, and Manufacturing Technicians.
  • Set up and support acceptance testing of Shop Replaceable Units and payload (Line Replaceable Unit) level testing and environmental screening.
  • Design, code, integrate, and validate software to meet new or modified testing requirements.
  • Generate and maintain Manufacturing Acceptance testing procedures, Environmental Screening procedures, and hardware drawings of test equipment and fixtures.
  • Review quality metrics to identify and implement continuous improvement initiatives to reduce cost, cycle time, and defects.
  • Collaborate with design engineering to achieve testability in new and updated product designs.
  • Design and maintain manufacturing acceptance testing fixtures and stations for functional and environmental testing.
  • Interface and communicate with multiple leadership levels, clients, and vendors.
Behavioral Traits Sought
  • Innovative problem solver who collaborates across functional groups.
  • Demonstrated excellence in the following six core competencies:
    • High levels of Self‑accountability and Ownership
    • Acts with Speed
    • Responds to Challenges with Resilience
    • Leads with Courage
    • Sets vision for the assigned products
    • Builds a High Performing Team
Basic Qualifications
  • Bachelor of Science in Electrical/Computer Engineering or related STEM field with a minimum of 5 years relevant experience; or Master of Science with 3+ years of experience.
  • Experience with programming languages such as C#, C, Java, or Lab Windows CVI.
  • Experience troubleshooting hardware, software, or firmware issues.
  • Experience completing software projects involving design, development, integration, and validation on schedule and on budget.
  • Ability to obtain and maintain a Secret clearance.
  • U.S. Citizenship required.
Preferred Qualifications
  • Python and MATLAB experience.
  • Experience with schematic generation such as Cadence.
  • Software troubleshooting of test equipment or prime hardware.
  • Experience troubleshooting units under test.
  • Experience with RF electronic systems in a manufacturing or design environment.
  • Experience using test instruments such as oscilloscopes, signal generators, spectrum analyzers, network analyzers, etc.
  • Familiarity with reading schematics and interpreting electrical one‑lines.
  • Experience using GitHub.
  • Active DoD security clearance.
What We Can Offer

Northrop Grumman provides a comprehensive benefits package and a work environment that encourages growth and mutual success. Benefits include health plan, savings plan, paid time off, education assistance, training and development, a 9/80 work schedule (where available), and more.

Primary salary range: $108,800.00 – $163,200.00. Salary is determined by factors such as scope of responsibilities, experience, and market conditions.

Funding may include overtime, shift differential, discretionary bonuses, long‑term incentives for senior roles, health insurance, life and disability insurance, company‑paid holidays, and paid time off.

Equal Opportunity Employer

Northrop Grumman is an Equal Opportunity Employer. We make decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. U.S. citizenship is required for all positions involving a government clearance.

Job Category

Engineering

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What Northrop Grumman employees say

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Hours and flexibility

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About Northrop Grumman

Sourced by ZipRecruiter

At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation's history - from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future, and have fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work - and we have an insatiable drive to do what others think is impossible.

Industry

Space research administration

Company size

10,000+ Employees

Headquarters location

Falls Church, VA, US

Year founded

1939

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