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Desktop Support Jobs in Chicago, IL (NOW HIRING)

Hi-Tech Solutions

Desktop support

Oakbrook Terrace, IL · On-site

$19 - $23/hr

Company Description Our client is located in Oabrook IL Searching for a Desktop support consultant with 2-5 years of experience for a role in Oakbrook, IL We have 3 positions open with our client and ...

Artech Information System LLC

DESKTOP SUPPORT

Hammond, IN · On-site

$19.50 - $24.75/hr

Desktop Support Representative Distributed Client Services Location: Hammond,IN Duration:1+ year (with possible extension) Skills Overview Deskside Support Tech. Must be experienced in DESKSIDE ...

Syntricate Technologies

Desktop Support

Deerfield, IL · On-site

Syntricate Technologies is seeking a Desktop Support professional to provide both onsite and remote support services to end users. The role involves troubleshooting hardware and software issues ...

Syntricate Technologies

Desktop Support

Deerfield, IL · On-site

$20.50 - $26.25/hr

Syntricate Technologies is looking for a Desktop Support professional to provide onsite and remote support services to end users. The role involves troubleshooting and configuring hardware and ...

Syntricate Technologies

Desktop Support

Deerfield, IL · On-site

$20.50 - $26.25/hr

Syntricate Technologies is seeking a Desktop Support professional to provide onsite and remote support services to end users. The role involves troubleshooting and configuring hardware and software ...

Artech Information System LLC

DESKTOP SUPPORT

Naperville, IL · On-site

$20.25 - $25.75/hr

Desktop Support Representative Onsite Support Location: Naperville, IL Duration: 1+ years Win7/Win XP OS support.troubleshooting Office 2003/2007/2010 support Executive end user trouble shooting ...

Artech Information System LLC

desktop support

Bannockburn, IL · On-site

$21 - $26.75/hr

Desktop Support Representative Onsite Support Job ID # Fast Path [18976] Duration: 1+ Years (Possible Extension) Location: Bannockburn,IL-60015 Onsite) Candidates should be able to diagnose and ...

Artech Information System LLC

desktop support

Naperville, IL · On-site

$20.25 - $25.75/hr

Desktop Support Representative Onsite Support Location: naperville,il Duration: 1+ years Skills Overview Deskside Support Tech. Must be experienced in DESKSIDE support Win7/Win XP OS support.

Artech Information System LLC

desktop support

Chicago, IL · On-site

$20.75 - $26.50/hr

Desktop Support Representative Onsite Support Location: Chicago, IL Duration: 1+ years SKILLS OVERVIEW: Deskside Support Tech. Must be experienced in DESKSIDE support Win7/Win XP OS support.

1872 Consulting

Desktop Support Engineer

Chicago, IL · On-site

Job Summary : 1872 Consulting is seeking a Desktop Support Engineer responsible for managing all aspects of the corporate desktop. The role involves software packaging, patch management, and ...

Artech Information System LLC

Desktop Support

Chicago, IL · On-site

$20.75 - $26.50/hr

Desktop Support Representative Onsite Support Location: Chicago, IL Duration: 1+ years SKILLS OVERVIEW: Deskside Support Tech. Must be experienced in DESKSIDE support Win7/Win XP OS support.

Insight

Desktop Support Technician

Chicago, IL · On-site

$50K - $55K/yr

Insight Hospital is seeking a dedicated Desktop Support Technician to join our IT team. The Desktop Support Technician will play a critical role in providing technical support and assistance to our ...

Revel Staffing

Desktop Support Technician

Naperville, IL · On-site

$20.25 - $25.75/hr

A healthcare organization is seeking a full-time Desktop Support Technician to support and maintain computer systems, desktops, software, hardware, and peripheral equipment. This position is ...

New

Insight

Desktop Support Technician

Chicago, IL

$50K - $55K/yr

Insight Hospital is seeking a dedicated Desktop Support Technician to join our IT team. The Desktop Support Technician will play a critical role in providing technical support and assistance to our ...

SDI Presence

Senior Desktop Support Specialist

Chicago, IL · On-site

$60K - $79K/yr

Summary SDI Presence is seeking a Senior Desktop Support Specialist to lead desktop support operations supporting end users across Chicago's major airport environments. This is a hands-on leadership ...

JobsMight, Inc.

Be Seen First

Help Desk Desktop Support (PART TIME)

Chicago, IL · On-site

$20 - $30/hr

We are seeking a Help Desk / Desktop Support Specialist to provide reliable, responsive technical support to end users in a primarily remote support environment, with occasional onsite desktop ...

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All JobsDesktop Support JobsDesktop Support Jobs in Chicago, IL

Desktop Support information

See Chicago, IL salary details

$14

$23

$33

How much do desktop support jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for desktop support in Chicago, IL is $23.68, according to ZipRecruiter salary data. Most workers in this role earn between $20.10 and $25.53 per hour, depending on experience, location, and employer.

What is a desktop support?

A desktop support job involves helping users to solve problems they may be having with their computers. Desktop support often requires you to help users with both hardware and software issues. This help comes in the form of walking the user through basic troubleshooting or by taking control of the terminal through remote computer desktop software. A desktop support worker specializes in troubleshooting desktops, laptops, and mobile devices. Typically, your duties include speaking to customers through a headset, listening to their issue, and recommending a course of action.

What does a desktop support professional do?

Desktop Support professionals are IT specialists who provide technical assistance and support for computer systems, hardware, and software within an organization. They help users troubleshoot issues, install and configure equipment, and maintain the smooth operation of desktops, laptops, and related peripherals. Their responsibilities often include resolving technical problems, setting up new devices, and ensuring security protocols are followed. Desktop Support professionals play a crucial role in minimizing downtime and keeping employees productive.

What are some common challenges faced by desktop support professionals, and how can they be overcome?

Desktop Support professionals often encounter challenges such as troubleshooting complex technical issues under time pressure, managing high volumes of support tickets, and communicating with users who have varying levels of technical knowledge. To overcome these, it's important to prioritize tasks effectively, develop strong problem-solving skills, and maintain clear, patient communication with end-users. Continuous learning about new technologies and common system updates can also help Desktop Support staff stay ahead of recurring issues and provide efficient solutions.

What is the difference between Desktop Support vs Help Desk Technician?

AspectDesktop SupportHelp Desk Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA A+, ITIL
Work EnvironmentOn-site, hands-on troubleshootingRemote or on-site, customer support
Primary ResponsibilitiesFixing hardware/software issues, maintaining desktopsResponding to user inquiries, ticket management
Industry UsageIT support teams, corporate environmentsHelp desks, IT service providers

While both roles support end-users with technical issues, Desktop Support focuses on hands-on hardware and software troubleshooting on desktops, often on-site. Help Desk Technicians primarily handle user inquiries via phone or remote access, managing support tickets. Both roles require similar certifications and are integral to IT support teams, but their daily tasks and work environments differ slightly.

What is the career path for desktop support?

The career path for a desktop support technician typically starts with entry-level roles providing technical assistance and troubleshooting. With experience, professionals can advance to roles such as systems administrator, network technician, or IT support specialist, often gaining certifications like CompTIA A+ or Network+ to enhance their prospects. Further progression may lead to IT manager or specialized roles in cybersecurity or infrastructure management.

What is the work of desktop support?

Desktop support involves assisting users with hardware, software, and network issues on their computers. Support technicians troubleshoot problems, install updates, configure devices, and ensure systems run smoothly, often using remote tools and technical knowledge. The role requires good communication skills and familiarity with operating systems like Windows or macOS.
More about Desktop Support jobs

What are the most commonly searched types of Desktop Support jobs in Chicago, IL?

The most popular types of Desktop Support jobs in Chicago, IL are:

What are popular job titles related to Desktop Support jobs in Chicago, IL?

For Desktop Support jobs in Chicago, IL, the most frequently searched job titles are:

What job categories do people searching Desktop Support jobs in Chicago, IL look for?

The top searched job categories for Desktop Support jobs in Chicago, IL are:

What cities near Chicago, IL are hiring for Desktop Support jobs?

Cities near Chicago, IL with the most Desktop Support job openings:

Desktop Support jobs near you
Infographic showing various Desktop Support job openings in Chicago, IL as of August 2026, with employment types broken down into 70% Full Time, 3% Part Time, 3% Temporary, and 24% Contract. Highlights an 93% In-person, and 7% Remote job distribution, with an average salary of $49,245 per year, or $23.7 per hour.

Desktop Support

North Star Staffing Solutions

Chicago, IL • On-site

Full-time

Re-posted 12 days ago

Job description

Company Description
Job Description

Investment Bank in Downtown Chicago is seeking a Desktop Support Analyst. Some of the responsibilities includes: providing level 1 & 2 support for 30 end users, consistent customer care, resolving technical assistance requests via telephone, emails, chat or desk side support and working with a support team for escalated issues.

Qualifications

3-5 years of application and desktop support experience in financial institutions; Effectively able to communicate with all levels of Management, IT teams and Bankers of all levels, also must have interpersonal skills Mobile Phones: IPhones, Blackberries, Androids; Printer issues :Active Directory - Password Resets; Ability to recognize and communicate risk with a strong track record for production risk mitigation is extremely important to the role; Ability to deliver quality products and processes to a production environment; MS Office Troubleshooting(Windows XP/7, Office 2003/2007/2010, Outlook); Maintain emotional control under stress. Maintain positive attitude when dealing with clients Some bending, stooping, climbing and walking. Occasional lifting and carrying of heavy objects

Additional Information

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