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Desktop Support Jobs in Aurora, IL (NOW HIRING)

Hi-Tech Solutions

Desktop support

Oakbrook Terrace, IL · On-site

$19 - $23/hr

Company Description Our client is located in Oabrook IL Searching for a Desktop support consultant with 2-5 years of experience for a role in Oakbrook, IL We have 3 positions open with our client and ...

Artech Information System LLC

DESKTOP SUPPORT

Naperville, IL · On-site

$20.25 - $25.75/hr

Desktop Support Representative Onsite Support Location: Naperville, IL Duration: 1+ years Win7/Win XP OS support.troubleshooting Office 2003/2007/2010 support Executive end user trouble shooting ...

Artech Information System LLC

desktop support

Naperville, IL · On-site

$20.25 - $25.75/hr

Desktop Support Representative Onsite Support Location: naperville,il Duration: 1+ years Skills Overview Deskside Support Tech. Must be experienced in DESKSIDE support Win7/Win XP OS support.

Artech Information System LLC

desktop support

Chicago, IL · On-site

$20.75 - $26.50/hr

Desktop Support Representative Onsite Support Location: Chicago, IL Duration: 1+ years SKILLS OVERVIEW: Deskside Support Tech. Must be experienced in DESKSIDE support Win7/Win XP OS support.

Artech Information System LLC

Desktop Support

Chicago, IL · On-site

$20.75 - $26.50/hr

Desktop Support Representative Onsite Support Location: Chicago, IL Duration: 1+ years SKILLS OVERVIEW: Deskside Support Tech. Must be experienced in DESKSIDE support Win7/Win XP OS support.

AA2IT

Desktop support Tech

Naperville, IL · On-site

$22/hr

Desktop Support Tech Location: Naperville Pay Rate: $22/HR Req ID: CMPCJP00060625 Primary day to day: Desktop support at Bank of Montreal corporate location. Technicians need to build and configure ...

AA2IT

Desktop support Tech

Naperville, IL · On-site

$22/hr

Desktop Support Tech Location: Naperville Pay Rate: $22/HR Req ID: CMPCJP00060625 Primary day to day: Desktop support at Bank of Montreal corporate location. Technicians need to build and configure ...

1872 Consulting

Desktop Support Engineer

Chicago, IL · On-site

Desktop standardization, patching, and maintenance * Support of mobile infrastructure * Vulnerability Management * License Management * Conform to ITIL based standards of IT Service Management

1872 Consulting

Desktop Support Engineer

Chicago, IL · On-site

Desktop standardization, patching, and maintenance * Support of mobile infrastructure * Vulnerability Management * License Management * Conform to ITIL based standards of IT Service Management

SDI Presence

Senior Desktop Support Specialist

Chicago, IL · On-site

$60K - $79K/yr

Summary SDI Presence is seeking a Senior Desktop Support Specialist to lead desktop support operations supporting end users across Chicago's major airport environments. This is a hands-on leadership ...

Forhyre

Desktop Support Engineer - L1

Downers Grove, IL · On-site

We are looking for a Desktop Support Engineer to provide technical assistance to our clients. You will help install, upgrade and troubleshoot hardware and software systems. If you're computer-savvy ...

Forhyre

Desktop Support Engineer - L3

Downers Grove, IL · On-site

We are looking for a Desktop Support Engineer to provide technical assistance to our clients. You will help install, upgrade and troubleshoot hardware and software systems. If you're computer-savvy ...

3B Staffing LLC

Desktop Support Lead

Channahon, IL · On-site

Desktop Support Lead Location: Channahon, IL Duration: Full Time * Lead a team of desktop engineers (~20 across different Sites) in handling all operational / escalation issues and all incidents

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Desktop Support information

See Aurora, IL salary details

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How much do desktop support jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for desktop support in Aurora, IL is $22.77, according to ZipRecruiter salary data. Most workers in this role earn between $19.33 and $24.57 per hour, depending on experience, location, and employer.

What is a desktop support?

A desktop support job involves helping users to solve problems they may be having with their computers. Desktop support often requires you to help users with both hardware and software issues. This help comes in the form of walking the user through basic troubleshooting or by taking control of the terminal through remote computer desktop software. A desktop support worker specializes in troubleshooting desktops, laptops, and mobile devices. Typically, your duties include speaking to customers through a headset, listening to their issue, and recommending a course of action.

What does a desktop support professional do?

Desktop Support professionals are IT specialists who provide technical assistance and support for computer systems, hardware, and software within an organization. They help users troubleshoot issues, install and configure equipment, and maintain the smooth operation of desktops, laptops, and related peripherals. Their responsibilities often include resolving technical problems, setting up new devices, and ensuring security protocols are followed. Desktop Support professionals play a crucial role in minimizing downtime and keeping employees productive.

What are some common challenges faced by desktop support professionals, and how can they be overcome?

Desktop Support professionals often encounter challenges such as troubleshooting complex technical issues under time pressure, managing high volumes of support tickets, and communicating with users who have varying levels of technical knowledge. To overcome these, it's important to prioritize tasks effectively, develop strong problem-solving skills, and maintain clear, patient communication with end-users. Continuous learning about new technologies and common system updates can also help Desktop Support staff stay ahead of recurring issues and provide efficient solutions.

What is the difference between Desktop Support vs Help Desk Technician?

AspectDesktop SupportHelp Desk Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA A+, ITIL
Work EnvironmentOn-site, hands-on troubleshootingRemote or on-site, customer support
Primary ResponsibilitiesFixing hardware/software issues, maintaining desktopsResponding to user inquiries, ticket management
Industry UsageIT support teams, corporate environmentsHelp desks, IT service providers

While both roles support end-users with technical issues, Desktop Support focuses on hands-on hardware and software troubleshooting on desktops, often on-site. Help Desk Technicians primarily handle user inquiries via phone or remote access, managing support tickets. Both roles require similar certifications and are integral to IT support teams, but their daily tasks and work environments differ slightly.

What is the career path for desktop support?

The career path for a desktop support technician typically starts with entry-level roles providing technical assistance and troubleshooting. With experience, professionals can advance to roles such as systems administrator, network technician, or IT support specialist, often gaining certifications like CompTIA A+ or Network+ to enhance their prospects. Further progression may lead to IT manager or specialized roles in cybersecurity or infrastructure management.

What is the work of desktop support?

Desktop support involves assisting users with hardware, software, and network issues on their computers. Support technicians troubleshoot problems, install updates, configure devices, and ensure systems run smoothly, often using remote tools and technical knowledge. The role requires good communication skills and familiarity with operating systems like Windows or macOS.
More about Desktop Support jobs

What are the most commonly searched types of Desktop Support jobs in Aurora, IL?

The most popular types of Desktop Support jobs in Aurora, IL are:

What are popular job titles related to Desktop Support jobs in Aurora, IL?

For Desktop Support jobs in Aurora, IL, the most frequently searched job titles are:

What job categories do people searching Desktop Support jobs in Aurora, IL look for?

The top searched job categories for Desktop Support jobs in Aurora, IL are:

What cities near Aurora, IL are hiring for Desktop Support jobs?

Cities near Aurora, IL with the most Desktop Support job openings:

Desktop Support jobs near you
Infographic showing various Desktop Support job openings in Aurora, IL as of September 2026, with employment types broken down into 70% Full Time, and 30% Contract. Highlights an 100% In-person job distribution, with an average salary of $47,357 per year, or $22.8 per hour.

Desktop Support

Chicago, IL

North Star Staffing Solutions
Recruiting and Staffing Services • 1 - 10 employees
Learn more about North Star Staffing Solutionsexternal

Full-time

Re-posted 12 days ago

Job description

Company Description
Job Description

Investment Bank in Downtown Chicago is seeking a Desktop Support Analyst. Some of the responsibilities includes: providing level 1 & 2 support for 30 end users, consistent customer care, resolving technical assistance requests via telephone, emails, chat or desk side support and working with a support team for escalated issues.

Qualifications

3-5 years of application and desktop support experience in financial institutions; Effectively able to communicate with all levels of Management, IT teams and Bankers of all levels, also must have interpersonal skills Mobile Phones: IPhones, Blackberries, Androids; Printer issues :Active Directory - Password Resets; Ability to recognize and communicate risk with a strong track record for production risk mitigation is extremely important to the role; Ability to deliver quality products and processes to a production environment; MS Office Troubleshooting(Windows XP/7, Office 2003/2007/2010, Outlook); Maintain emotional control under stress. Maintain positive attitude when dealing with clients Some bending, stooping, climbing and walking. Occasional lifting and carrying of heavy objects

Additional Information

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