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Desktop Support Jobs in Wheaton, IL (NOW HIRING)

Hi-Tech Solutions

Desktop support

Oakbrook Terrace, IL

$19 - $23/hr

Company Description Our client is located in Oabrook IL Searching for a Desktop support consultant with 2-5 years of experience for a role in Oakbrook, IL We have 3 positions open with our client and ...

Artech Information System LLC

DESKTOP SUPPORT

Naperville, IL · On-site

$20.25 - $25.75/hr

Desktop Support Representative Onsite Support Location: Naperville, IL Duration: 1+ years Win7/Win XP OS support.troubleshooting Office 2003/2007/2010 support Executive end user trouble shooting ...

Artech Information System LLC

Desktop Support

Chicago, IL · On-site

$20.75 - $26.50/hr

Desktop Support Representative Onsite Support Location: Chicago, IL Duration: 1+ years SKILLS OVERVIEW: Deskside Support Tech. Must be experienced in DESKSIDE support Win7/Win XP OS support.

Artech Information System LLC

desktop support

Naperville, IL · On-site

$20.25 - $25.75/hr

Desktop Support Representative Onsite Support Location: naperville,il Duration: 1+ years Skills Overview Deskside Support Tech. Must be experienced in DESKSIDE support Win7/Win XP OS support.

Artech Information System LLC

desktop support

Chicago, IL · On-site

$20.75 - $26.50/hr

Desktop Support Representative Onsite Support Location: Chicago, IL Duration: 1+ years SKILLS OVERVIEW: Deskside Support Tech. Must be experienced in DESKSIDE support Win7/Win XP OS support.

Cornerstone

Desktop Support Manager

Chicago, IL · On-site

The Manager, Desktop Support, is responsible for managing the day-to-day operations of Desktop Support for their assigned offices. The Manager partners with their counterpart to create full ...

TEKsystems

Desktop Support Technician

Villa Park, IL

$25 - $33/hr

Desktop Support Technician Position Summary The Desktop Support Technician provides technical support for end users, ensuring the reliable operation of hardware, software, mobile devices, and ...

New

TEKsystems

Desktop Support Analyst

Buffalo Grove, IL

$25 - $32/hr

Description Desktop Support / IT Helpdesk Position Overview We are seeking a Desktop Support Engineer to provide hands-on technical support for end users across a fast-paced and highly collaborative ...

TEKsystems

Desktop Support Analyst

Buffalo Grove, IL

$25 - $32/hr

Description Desktop Support / IT Helpdesk Position Overview We are seeking a Desktop Support Engineer to provide hands-on technical support for end users across a fast-paced and highly collaborative ...

Connection

Desktop Support Analyst

Chicago, IL · On-site

$25 - $28/hr

Overview Connection Services has a fantastic opportunity for a Desktop Support Specialist to join a dynamic and professional corporate environment in Chicago, IL. This is an excellent opportunity to ...

SDI Presence

Senior Desktop Support Specialist

Chicago, IL · On-site

$60K - $79K/yr

Summary SDI Presence is seeking a Senior Desktop Support Specialist to lead desktop support operations supporting end users across Chicago's major airport environments. This is a hands-on leadership ...

New

CONNECTION

Desktop Support Analyst

Chicago, IL · On-site

$27 - $28.50/hr

Overview Connection Services has a fantastic opportunity for a Desktop Support Specialist to join a dynamic and professional corporate environment in Chicago, IL. This is an excellent opportunity to ...

CONNECTION

Desktop Support Analyst

Chicago, IL · On-site

$27 - $28.50/hr

Overview Connection Services has a fantastic opportunity for a Desktop Support Specialist to join a dynamic and professional corporate environment in Chicago, IL. This is an excellent opportunity to ...

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All JobsDesktop Support JobsDesktop Support Jobs in Wheaton, IL

Desktop Support information

See Wheaton, IL salary details

$13

$22

$31

How much do desktop support jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for desktop support in Wheaton, IL is $22.20, according to ZipRecruiter salary data. Most workers in this role earn between $18.80 and $23.94 per hour, depending on experience, location, and employer.

What are some common challenges faced by desktop support professionals, and how can they be overcome?

Desktop Support professionals often encounter challenges such as troubleshooting complex technical issues under time pressure, managing high volumes of support tickets, and communicating with users who have varying levels of technical knowledge. To overcome these, it's important to prioritize tasks effectively, develop strong problem-solving skills, and maintain clear, patient communication with end-users. Continuous learning about new technologies and common system updates can also help Desktop Support staff stay ahead of recurring issues and provide efficient solutions.

What is a desktop support?

A desktop support job involves helping users to solve problems they may be having with their computers. Desktop support often requires you to help users with both hardware and software issues. This help comes in the form of walking the user through basic troubleshooting or by taking control of the terminal through remote computer desktop software. A desktop support worker specializes in troubleshooting desktops, laptops, and mobile devices. Typically, your duties include speaking to customers through a headset, listening to their issue, and recommending a course of action.

What is the career path for desktop support?

A career in desktop support typically starts with entry-level roles providing technical assistance and troubleshooting for users. With experience, professionals can advance to positions such as systems administrator, network technician, or IT support manager, often gaining certifications like CompTIA A+ or Network+ to enhance their prospects.

What is the work of desktop support?

Desktop support involves assisting users with hardware and software issues on their computers, including troubleshooting, installing updates, and configuring devices. Support technicians often use remote tools and may need certifications like CompTIA A+ to perform their duties efficiently.

What is the difference between Desktop Support vs Help Desk Technician?

AspectDesktop SupportHelp Desk Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA A+, ITIL
Work EnvironmentOn-site, hands-on troubleshootingRemote or on-site, customer support
Primary ResponsibilitiesFixing hardware/software issues, maintaining desktopsResponding to user inquiries, ticket management
Industry UsageIT support teams, corporate environmentsHelp desks, IT service providers

While both roles support end-users with technical issues, Desktop Support focuses on hands-on hardware and software troubleshooting on desktops, often on-site. Help Desk Technicians primarily handle user inquiries via phone or remote access, managing support tickets. Both roles require similar certifications and are integral to IT support teams, but their daily tasks and work environments differ slightly.

What does a desktop support professional do?

Desktop Support professionals are IT specialists who provide technical assistance and support for computer systems, hardware, and software within an organization. They help users troubleshoot issues, install and configure equipment, and maintain the smooth operation of desktops, laptops, and related peripherals. Their responsibilities often include resolving technical problems, setting up new devices, and ensuring security protocols are followed. Desktop Support professionals play a crucial role in minimizing downtime and keeping employees productive.
More about Desktop Support jobs
What are the most commonly searched types of Desktop Support jobs in Wheaton, IL? The most popular types of Desktop Support jobs in Wheaton, IL are:
What job categories do people searching Desktop Support jobs in Wheaton, IL look for? The top searched job categories for Desktop Support jobs in Wheaton, IL are:
What cities near Wheaton, IL are hiring for Desktop Support jobs? Cities near Wheaton, IL with the most Desktop Support job openings:
Desktop Support jobs near you
Infographic showing various Desktop Support job openings in Wheaton, IL as of August 2026, with employment types broken down into 88% Full Time, 7% Part Time, and 5% Contract. Highlights an 98% In-person, and 2% Hybrid job distribution, with an average salary of $46,166 per year, or $22.2 per hour.

Desktop Support

North Star Staffing Solutions

Chicago, IL

Full-time

Re-posted 10 days ago

Job description

Company Description
Job Description

Investment Bank in Downtown Chicago is seeking a Desktop Support Analyst. Some of the responsibilities includes: providing level 1 & 2 support for 30 end users, consistent customer care, resolving technical assistance requests via telephone, emails, chat or desk side support and working with a support team for escalated issues.

Qualifications

3-5 years of application and desktop support experience in financial institutions; Effectively able to communicate with all levels of Management, IT teams and Bankers of all levels, also must have interpersonal skills Mobile Phones: IPhones, Blackberries, Androids; Printer issues :Active Directory - Password Resets; Ability to recognize and communicate risk with a strong track record for production risk mitigation is extremely important to the role; Ability to deliver quality products and processes to a production environment; MS Office Troubleshooting(Windows XP/7, Office 2003/2007/2010, Outlook); Maintain emotional control under stress. Maintain positive attitude when dealing with clients Some bending, stooping, climbing and walking. Occasional lifting and carrying of heavy objects

Additional Information

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