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Entry Level Computer Support Specialist Jobs in Aurora, IL

Consertus, Inc.

Computer Support Specialist

Chicago, IL · On-site

$70K - $88K/yr

As a Computer Support Specialist, you will Provide support of information technology (I.T.) operations and controls for the Chicago Airports Residential Sound Insulation RSIP (RSIP), including ...

Consertus, Inc.

Computer Support Specialist

Chicago, IL · On-site

$70K - $88K/yr

As a Computer Support Specialist, you will Provide support of information technology (I.T.) operations and controls for the Chicago Airports Residential Sound Insulation RSIP (RSIP), including ...

Arena Staffing

IT Support Specialist

Chicago, IL

Monday-Friday Position: IT Support Specialist Arena Staffing is seeking a highly motivated and ... configure computer systems and software - Set up and maintain user accounts and permissions ...

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Application Support Specialist

Chicago, IL · On-site

Application Support Specialist The application support specialist is a key member of an overall ... College degree in Computer Science or Information Systems related area * Familiar with client ...

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Entry Level Computer Support Specialist information

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$15

$26

$41

How much do entry level computer support specialist jobs pay per hour?

As of May 28, 2026, the average hourly pay for entry level computer support specialist in Aurora, IL is $26.41, according to ZipRecruiter salary data. Most workers in this role earn between $21.20 and $29.57 per hour, depending on experience, location, and employer.

What Does an Entry Level Computer Support Specialist Do?

An entry-level computer support specialist is an IT worker who installs software, maintains computer systems and related equipment, and offers technical support and troubleshooting help with the computers or network for which they are responsible. Your duties in this career include user training, and you are often on call to answer questions and solve IT problems for employees or clients. An entry-level computer support specialist generally handles their responsibilities as part of an IT department of a business, but you can also provide support as part of a third-party IT service provider.

What are the key skills and qualifications needed to thrive as an Entry Level Computer Support Specialist, and why are they important?

To thrive as an Entry Level Computer Support Specialist, you need a solid understanding of computer hardware, software troubleshooting, and basic networking, often supported by a relevant associate degree or IT certification such as CompTIA A+. Familiarity with help desk ticketing systems, remote support tools, and standard operating systems like Windows and macOS is typically required. Strong problem-solving abilities, effective communication, and patience with users are valuable soft skills in this role. These skills and qualities are vital for efficiently resolving technical issues and ensuring a positive user experience.

What are some common challenges faced by entry level computer support specialists in their first year?

Entry level computer support specialists often encounter challenges such as troubleshooting unfamiliar technical issues, managing a high volume of support requests, and clearly communicating complex information to non-technical users. Adapting to various hardware and software environments, as well as learning company-specific processes, can also be demanding. However, these challenges provide valuable learning experiences and help build strong problem-solving and customer service skills.

What is the difference between Entry Level Computer Support Specialist vs Help Desk Technician?

AspectEntry Level Computer Support SpecialistHelp Desk Technician
Required CertificationsCompTIA A+ often preferredCompTIA A+ typically required
Work EnvironmentIn-office or remote technical supportHelp desk or call center support
Employer & Industry UsageIT departments, tech companies, small businessesIT service providers, corporate support centers
Common Search & Comparison IntentUnderstanding entry-level IT support rolesEntry-level help desk support roles

The Entry Level Computer Support Specialist and Help Desk Technician roles both serve as foundational IT support positions. While they share similar certifications and work environments, the Specialist may handle broader technical issues, whereas the Technician often focuses on customer support and troubleshooting via help desk systems. Both roles are essential for organizations seeking to maintain efficient IT operations at an entry level.

More about Entry Level Computer Support Specialist jobs
What are the most commonly searched types of Computer Support Specialist jobs in Aurora, IL? The most popular types of Computer Support Specialist jobs in Aurora, IL are:
What are popular job titles related to Entry Level Computer Support Specialist jobs in Aurora, IL? For Entry Level Computer Support Specialist jobs in Aurora, IL, the most frequently searched job titles are:
What job categories do people searching Entry Level Computer Support Specialist jobs in Aurora, IL look for? The top searched job categories for Entry Level Computer Support Specialist jobs in Aurora, IL are:
What cities near Aurora, IL are hiring for Entry Level Computer Support Specialist jobs? Cities near Aurora, IL with the most Entry Level Computer Support Specialist job openings:
Entry Level Computer Support Specialist jobs near you
Infographic showing various Entry Level Computer Support Specialist job openings in Aurora, IL as of May 2026, with employment types broken down into 1% Internship, 63% Full Time, 24% Part Time, 2% Temporary, 9% Contract, and 1% Nights. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $54,942 per year, or $26.4 per hour.

Computer Support Specialist

Consertus, Inc.

Chicago, IL • On-site

$70K - $88K/yr

Full-time

Medical, Life, Retirement, PTO

Posted 21 days ago

Job description

About Us:
Consertus is a global capital program management and advisory firm that combines deep human expertise with advanced digital tools to deliver smarter, faster, and more sustainable outcomes. Headquartered in Miami, Florida, and supported by a team of more than 1,000 professionals worldwide, we help clients plan, execute, and optimize large-scale capital programs.
Our integrated services span digital, advisory, and delivery, empowering organizations to navigate complexity, manage risk, and achieve strategic goals in sectors including aviation, transportation, transit, water, healthcare, energy, education, government, commercial, life sciences, and technology.
At Consertus, we celebrate individual strengths, foster strong relationships, and promote flexibility in how and where we work. Join us to grow your career, develop your skills, and make a lasting impact as we transform how the world is built.
Discover how Consertus is driving transformative change for our clients, our people, and the communities we serve at www.consertus.com
About this Role:
As a Computer Support Specialist, you will Provide support of information technology (I.T.) operations and controls for the Chicago Airports Residential Sound Insulation RSIP (RSIP), including database support, end user support, and computer hardware/software maintenance and upgrades. You will be responsible for I.T. operations, database support, and coordinates network and server access through other CDA consultants and CDA Information Technology and Telecommunications (CDA ITT). You will report to the Manager of Operations and Controls. Normally receives little day-to-day instruction; receives general instructions on new assignments. Proactively performs tasks without direction or prompt. Can perform most job functions independently.
Key Responsibilities:
  • User Support
    • Provides set up, testing, and installation of PCs, laptops, printers, telephones, and network connections.
    • Provides onboarding I.T. support for new RSIP staff, including telephone, software, and account credentials set up and management.
    • Maintains interface with current CDA servers.
    • Provides database support to users.
    • Provides assistance to all RSIP staff in the event of any software, system, or hardware issues or failure.
    • Provides assistance to all RSIP staff in the event of any telephone, telephone recording, or email issues.
    • Provides assistance to teleworking staff in the event of Virtual Private Network and/or Remote Desktop connection issues.
    • Provides assistance to staff in the event they require an understanding of how to use specific features of software, hardware, telephones, or email.
  • Network Support
    • Maintains network server access for all PCs, copiers, and printers.
    • Maintains and regularly verifies/tests backups and recovery procedures of network files.
    • Manages the security of all systems and security patches.
  • Asset Management
    • Tracks and documents all I.T. related hardware and software assets on a pre-established asset inventory spreadsheet.
    • Develops recommendations for equipment and software upgrades or replacements.
    • Develops I.T. equipment replacement plans incorporating required upgrades and implements set up and testing of equipment replacements.
    • Develops equipment surplus documentation for outdated or non-functioning equipment that can be donated, recycled, or otherwise repurposed by the CDA and assists with the surplus walkthrough and removal of equipment.
    • Manages and maintains hardware and software licensing agreements.
    • May be asked to assist with tracking and documenting office and field equipment assets.
    • May be asked to research I.T. related hardware and software, office equipment, and field equipment for purchase
  • Systems Support
    • Assists in the development of the RSIP database, including standard queries and reports, user roles and privileges, and system error troubleshooting.
    • Coordinates interface with current CDA program and project management systems, including the Cost Management System (CMS), Capital Program Information and Control System (CPICS), and SharePoint.

Qualifications/Requirements:
  • A+ certification or equivalent demonstrating knowledge of all Windows operating systems including: Microsoft Windows 10, Microsoft Windows 11, Microsoft SQL Server 2014/2016/2017/2019/2022, and SQL Server 2016/2017/2019/2022 Express
  • Associate's degree in Computer Technology, or equivalent, required; bachelor's degree preferred.

Compensation Range:
  • $70,000-$88,000 annually

What's In It For You:
  • Company-paid life and disability insurance
  • Optional benefits like pet insurance, legal, and supplemental health plans
  • 401(k) with day-one eligibility. You'll get a 100% match on the first 3% of your eligible compensation and 50% match on contributions between 3% and 5% of your pay.
  • Generous time off: 10 paid holidays and PTO starting at 15 days, growing up to 25
  • Access to Consertus Academy for continuous learning and development

Equal Employment Opportunity Statement:
Consertus is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We welcome applicants from all backgrounds and identities, and we do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, age, veteran status, or any other protected status.

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