How to become an entry level computer support specialist?

The qualifications that you need to start working as an entry-level computer support specialist include a degree or certificate, customer service skills, communication skills, and the ability to problem-solve and troubleshoot. Entry-level support specialists need a degree or diploma in computer science, IT, information systems, or a related field. Employers prefer a bachelor's or associate degree, but they often accept equivalent work experience in an IT-related field. Professional certifications include accreditation from software companies and IT associations, such as Microsoft and CompTIA.