ZipRecruiter

Log In

2

Entry Level Computer Support Specialist Jobs in Elgin, IL

JobsMight, Inc.

Be Seen First

Help Desk Desktop Support (PART TIME)

Chicago, IL · On-site

$20 - $30/hr

... Computer Technician, IT Technician, Technical Support Specialist, Microsoft 365, Office 365, Microsoft Office, Microsoft Outlook, Microsoft Teams, Microsoft Word, Microsoft Excel, OneDrive ...

Next Step Systems

IT Support Specialist

Chicago, IL · On-site

IT Support Specialist, Chicago, IL The IT Support Specialist will serve as the in-house IT assistan ... Preferred Qualifications: - Bachelor's degree in computer science or IT related field is a plus ...

Paylocity

Support Specialist I

Schaumburg, IL · On-site

The Support Specialist I plays a pivotal role within our organization, acting as the front-line ... Intermediate computer skills with the ability to utilize multiple resources while in tandem ...

New

next page

Showing results 1-20

All JobsComputer Support Specialist JobsEntry Level Computer Support Specialist JobsEntry Level Computer Support Specialist Jobs in Elgin, IL

Entry Level Computer Support Specialist information

See Elgin, IL salary details

$15

$26

$41

How much do entry level computer support specialist jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for entry level computer support specialist in Elgin, IL is $26.34, according to ZipRecruiter salary data. Most workers in this role earn between $21.15 and $29.47 per hour, depending on experience, location, and employer.

What does an entry level computer support specialist do?

An Entry Level Computer Support Specialist helps users troubleshoot and resolve problems with their computer hardware, software, and networks. They typically respond to requests for technical assistance, either in person, over the phone, or via email. Their duties often include installing and configuring new systems, diagnosing issues, and providing step-by-step solutions to users. This role is ideal for individuals who are detail-oriented, have strong communication skills, and enjoy problem-solving. Entry level specialists may work in a variety of industries, supporting both internal staff and external customers.

What are the key skills and qualifications needed to thrive as an entry level computer support specialist, and why are they important?

To thrive as an Entry Level Computer Support Specialist, you need a solid understanding of computer hardware, software troubleshooting, and basic networking, often supported by a relevant associate degree or IT certification such as CompTIA A+. Familiarity with help desk ticketing systems, remote support tools, and standard operating systems like Windows and macOS is typically required. Strong problem-solving abilities, effective communication, and patience with users are valuable soft skills in this role. These skills and qualities are vital for efficiently resolving technical issues and ensuring a positive user experience.

What are some common challenges faced by entry level computer support specialists in their first year?

Entry level computer support specialists often encounter challenges such as troubleshooting unfamiliar technical issues, managing a high volume of support requests, and clearly communicating complex information to non-technical users. Adapting to various hardware and software environments, as well as learning company-specific processes, can also be demanding. However, these challenges provide valuable learning experiences and help build strong problem-solving and customer service skills.

What is the difference between Entry Level Computer Support Specialist vs Help Desk Technician?

AspectEntry Level Computer Support SpecialistHelp Desk Technician
Required CertificationsCompTIA A+ often preferredCompTIA A+ typically required
Work EnvironmentIn-office or remote technical supportHelp desk or call center support
Employer & Industry UsageIT departments, tech companies, small businessesIT service providers, corporate support centers
Common Search & Comparison IntentUnderstanding entry-level IT support rolesEntry-level help desk support roles

The Entry Level Computer Support Specialist and Help Desk Technician roles both serve as foundational IT support positions. While they share similar certifications and work environments, the Specialist may handle broader technical issues, whereas the Technician often focuses on customer support and troubleshooting via help desk systems. Both roles are essential for organizations seeking to maintain efficient IT operations at an entry level.

More about Entry Level Computer Support Specialist jobs

What are the most commonly searched types of Computer Support Specialist jobs in Elgin, IL?

The most popular types of Computer Support Specialist jobs in Elgin, IL are:

What are popular job titles related to Entry Level Computer Support Specialist jobs in Elgin, IL?

For Entry Level Computer Support Specialist jobs in Elgin, IL, the most frequently searched job titles are:

What job categories do people searching Entry Level Computer Support Specialist jobs in Elgin, IL look for?

The top searched job categories for Entry Level Computer Support Specialist jobs in Elgin, IL are:

What cities near Elgin, IL are hiring for Entry Level Computer Support Specialist jobs?

Cities near Elgin, IL with the most Entry Level Computer Support Specialist job openings:

Entry Level Computer Support Specialist jobs near you

Help Desk Desktop Support (PART TIME)

JobsMight, Inc.

Chicago, IL • On-site

$20 - $30/hr

Contractor

Posted 20 days ago

Be Seen First

After you apply to this job, you can share why you’re interested to jump to the top of the candidate list.

Job description

We are seeking a Help Desk / Desktop Support Specialist to provide reliable, responsive technical support to end users in a primarily remote support environment, with occasional onsite desktop support (BEDFORD PARK, IL) as needed.


The ideal candidate is a customer-focused IT professional who enjoys troubleshooting technical issues, assisting users, and keeping employees productive. This role will handle day-to-day Tier 1/Tier 2 help desk support, including password resets, Microsoft 365 support, workstation troubleshooting, software issues, user account administration, and hardware support.


The position is primarily remote, but the candidate must be available to report onsite periodically for hands-on technical support, workstation setup, hardware troubleshooting, new-hire onboarding, and other IT needs.


Key Responsibilities

  • Provide remote Help Desk / Service Desk support to employees and end users.
  • Troubleshoot and resolve common hardware, software, network, and application issues.
  • Provide Microsoft 365 / Office 365 support, including Outlook, Teams, Word, Excel, OneDrive, SharePoint, and related applications.
  • Perform password resets, account unlocks, user account administration, and access troubleshooting.
  • Assist users with Microsoft Entra ID/Azure AD and Active Directory-related issues.
  • Troubleshoot Windows desktops, laptops, printers, monitors, docking stations, and other peripherals.
  • Assist with employee onboarding and offboarding, including computer setup, software installation, account provisioning, and equipment deployment.
  • Install, configure, update, and troubleshoot desktop applications.
  • Troubleshoot email, Outlook profiles, Microsoft Teams, VPN, Wi-Fi, and connectivity issues.
  • Provide remote assistance using help desk/ticketing and remote support tools.
  • Document troubleshooting steps, resolutions, and user interactions in the ticketing system.
  • Escalate complex technical issues to senior IT staff, infrastructure teams, or third-party vendors when appropriate.
  • Maintain a high level of customer service and communicate technical information clearly to non-technical users.
  • Provide onsite desktop support when hands-on assistance is required.
  • Assist with workstation moves, hardware replacements, equipment installations, and other onsite IT projects.
  • Follow IT security, access-control, data protection, and company policies.

Required Skills & Qualifications

  • 2+ years of experience in Help Desk, Service Desk, Desktop Support, IT Support, or Technical Support.
  • Strong troubleshooting and problem-solving skills.
  • Experience supporting Microsoft 365 / Office 365 environments.
  • Strong knowledge of Windows 10/11 desktop operating systems.
  • Experience with Active Directory and/or Microsoft Entra ID/Azure AD.
  • Experience with password resets, account administration, and user access issues.
  • Familiarity with Microsoft Outlook, Teams, OneDrive, SharePoint, Word, and Excel.
  • Experience troubleshooting laptops, desktops, monitors, printers, docking stations, and peripherals.
  • Familiarity with VPN, Wi-Fi, TCP/IP, DNS, DHCP, and basic networking concepts.
  • Experience working with a ticketing/help desk system.
  • Strong written and verbal communication skills.
  • Excellent customer service skills and a professional, patient approach to working with end users.
  • Ability to work independently in a primarily remote environment.
  • Ability and willingness to provide occasional onsite desktop support when required.

Preferred Qualifications

  • CompTIA A+, Network+, or Microsoft certification.
  • Experience with Microsoft Intune / Endpoint Manager.
  • Experience with Microsoft Entra ID and Microsoft 365 administration.
  • Experience with remote desktop and remote support tools.
  • Experience supporting hybrid or distributed workforces.
  • Experience with endpoint security, antivirus/EDR, and device management.
  • Experience with hardware deployment and new-hire IT onboarding.

Help Desk, IT Help Desk, Help Desk Support, IT Support, Technical Support, Desktop Support, Desktop Support Specialist, IT Support Specialist, Service Desk, Service Desk Technician, IT Service Desk, Tier 1 Support, Tier 2 Support, Level 1 Support, Level 2 Support, End User Support, End User Computing, IT Troubleshooting, Remote IT Support, Remote Help Desk, Remote Desktop Support, Onsite IT Support, On-Site IT Support, Field IT Support, Computer Support, Computer Technician, IT Technician, Technical Support Specialist, Microsoft 365, Office 365, Microsoft Office, Microsoft Outlook, Microsoft Teams, Microsoft Word, Microsoft Excel, OneDrive, SharePoint, Microsoft Entra ID, Azure AD, Active Directory, Windows 10, Windows 11, Windows Support, Windows Troubleshooting, Password Reset, Password Management, Account Unlock, User Account Management, User Access Management, IT Account Administration, Software Support, Hardware Support, Hardware Troubleshooting, PC Support, Laptop Support, Desktop Computer Support, Printer Support, Peripheral Support, Network Troubleshooting, Wi-Fi Support, VPN Support, TCP/IP, DNS, DHCP, Remote Access, Remote Desktop, RDP, Endpoint Support, Endpoint Management, Microsoft Intune, Endpoint Manager, Device Management, IT Asset Management, IT Onboarding, Employee Onboarding, New Hire Setup, Workstation Setup, Computer Deployment, Hardware Deployment, Software Installation, Application Support, Application Troubleshooting, Email Support, Outlook Support, Teams Support, Ticketing System, Help Desk Ticketing, ITSM, Incident Management, Problem Management, Service Management, Technical Troubleshooting, Issue Resolution, Incident Resolution, IT Operations, IT Infrastructure, IT Security, Cybersecurity Support, Endpoint Security, Antivirus, EDR, MFA, Multi-Factor Authentication, Identity and Access Management, IAM, User Provisioning, Deprovisioning, IT Support Services, Managed IT Support, Managed Services, MSP, Technical Assistance, Customer Service, Customer Support, End User Experience, IT Customer Service, Remote Troubleshooting, Onsite Troubleshooting, Desktop Technician, Help Desk Technician, Service Desk Analyst, IT Support Analyst, Desktop Support Technician, IT Support Technician, IT Administrator, Systems Support, Systems Administration, Network Support, Computer Networking, Network Administration, IT Operations Support, Technology Support, Information Technology, Information Systems, Technical Support Engineer, IT Support Engineer, Windows Administrator, Microsoft Administrator, Microsoft Certified, CompTIA A+, CompTIA Network+, ITIL, ITIL Service Management, Troubleshooting, Diagnostics, Hardware Installation, Computer Repair, Workstation Deployment, IT Equipment, IT Equipment Setup, User Support, Employee Technical Support, Corporate IT Support, Business IT Support, Enterprise IT Support, Remote Workforce Support, Hybrid IT Support, Technical Issue Resolution, Help Desk Analyst, IT Help Desk Technician, Desktop Support Analyst, IT Service Desk Analyst, IT Support Professional, IT Specialist, Technical Support Technician, End User Computing Support, IT Infrastructure Support, Microsoft Technology, Microsoft Ecosystem, Microsoft Cloud, Cloud Support, SaaS Support, Business Applications, Enterprise Applications, IT Documentation, Knowledge Base, Technical Documentation, SLA, Service Level Agreement, Ticket Resolution, Ticket Management, Escalation Management, First Call Resolution, First Level Support, Second Level Support, Root Cause Analysis, Troubleshooting Skills, Problem Solving, Customer-Focused IT Support, Remote IT Technician, Onsite IT Technician, Hybrid IT Support Specialist