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Entry Level Computer Support Specialist Jobs in Naperville, IL

SDI Presence

Desktop Support Specialist - Entry Level

Chicago, IL

$21.15 - $24.04/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Summary The Entry Level Desktop Support Specialist is responsible for ensuring workstations and ... Actual computer work can vary from troubleshooting (hardware/software), rebuilds, new builds, and ...

SDI Presence

Desktop Support Specialist - Entry Level

Chicago, IL · On-site

$21.15 - $24.04/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Summary The Entry Level Desktop Support Specialist is responsible for ensuring workstations and ... Actual computer work can vary from troubleshooting (hardware/software), rebuilds, new builds, and ...

SDI Presence

Desktop Support Specialist - Entry Level

Chicago, IL · On-site

$21.15 - $24.04/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Summary The Entry Level Desktop Support Specialist is responsible for ensuring workstations and ... Actual computer work can vary from troubleshooting (hardware/software), rebuilds, new builds, and ...

Next Step Systems

Technical Support Specialist

Chicago, IL · On-site

  • Medical

  • Retirement

  • PTO

Technical Support Specialist, Chicago, IL The Technical Support Specialist will serve as the in ... Preferred Qualifications: - Bachelor's degree in computer science or IT related field is a plus ...

Next Step Systems

IT Support Specialist

Chicago, IL · On-site

  • Medical

  • Retirement

  • PTO

IT Support Specialist, Chicago, IL The IT Support Specialist will serve as the in-house IT assistan ... Preferred Qualifications: - Bachelor's degree in computer science or IT related field is a plus ...

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Entry Level Computer Support Specialist information

See Naperville, IL salary details

$15

$26

$42

How much do entry level computer support specialist jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for entry level computer support specialist in Naperville, IL is $26.62, according to ZipRecruiter salary data. Most workers in this role earn between $21.39 and $29.76 per hour, depending on experience, location, and employer.

What does an entry level computer support specialist do?

An Entry Level Computer Support Specialist helps users troubleshoot and resolve problems with their computer hardware, software, and networks. They typically respond to requests for technical assistance, either in person, over the phone, or via email. Their duties often include installing and configuring new systems, diagnosing issues, and providing step-by-step solutions to users. This role is ideal for individuals who are detail-oriented, have strong communication skills, and enjoy problem-solving. Entry level specialists may work in a variety of industries, supporting both internal staff and external customers.

What is the difference between Entry Level Computer Support Specialist vs Help Desk Technician?

AspectEntry Level Computer Support SpecialistHelp Desk Technician
Required CertificationsCompTIA A+ often preferredCompTIA A+ typically required
Work EnvironmentIn-office or remote technical supportHelp desk or call center support
Employer & Industry UsageIT departments, tech companies, small businessesIT service providers, corporate support centers
Common Search & Comparison IntentUnderstanding entry-level IT support rolesEntry-level help desk support roles

The Entry Level Computer Support Specialist and Help Desk Technician roles both serve as foundational IT support positions. While they share similar certifications and work environments, the Specialist may handle broader technical issues, whereas the Technician often focuses on customer support and troubleshooting via help desk systems. Both roles are essential for organizations seeking to maintain efficient IT operations at an entry level.

What are some common challenges faced by entry level computer support specialists in their first year?

Entry level computer support specialists often encounter challenges such as troubleshooting unfamiliar technical issues, managing a high volume of support requests, and clearly communicating complex information to non-technical users. Adapting to various hardware and software environments, as well as learning company-specific processes, can also be demanding. However, these challenges provide valuable learning experiences and help build strong problem-solving and customer service skills.

What are the key skills and qualifications needed to thrive as an entry level computer support specialist, and why are they important?

To thrive as an Entry Level Computer Support Specialist, you need a solid understanding of computer hardware, software troubleshooting, and basic networking, often supported by a relevant associate degree or IT certification such as CompTIA A+. Familiarity with help desk ticketing systems, remote support tools, and standard operating systems like Windows and macOS is typically required. Strong problem-solving abilities, effective communication, and patience with users are valuable soft skills in this role. These skills and qualities are vital for efficiently resolving technical issues and ensuring a positive user experience.

How to get an entry-level computer support specialist job?

To secure an entry-level computer support specialist position, candidates should develop basic technical skills in hardware, software, and operating systems, often through relevant certifications like CompTIA A+. Gaining hands-on experience through internships, volunteering, or personal projects can also improve job prospects. Strong communication skills and familiarity with support tools such as ticketing systems are beneficial for success in this role.

How to get an entry level computer support specialist job with no experience?

To secure an entry-level computer support specialist position with no experience, focus on developing foundational skills such as troubleshooting, hardware and software knowledge, and customer service. Earning certifications like CompTIA A+ can improve your chances, and gaining hands-on experience through internships, volunteering, or personal projects can also be beneficial.
More about Entry Level Computer Support Specialist jobs

What are the most commonly searched types of Computer Support Specialist jobs in Naperville, IL?

The most popular types of Computer Support Specialist jobs in Naperville, IL are:

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For Entry Level Computer Support Specialist jobs in Naperville, IL, the most frequently searched job titles are:

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The top searched job categories for Entry Level Computer Support Specialist jobs in Naperville, IL are:

What cities near Naperville, IL are hiring for Entry Level Computer Support Specialist jobs?

Cities near Naperville, IL with the most Entry Level Computer Support Specialist job openings:

Entry Level Computer Support Specialist jobs near you

Computer User Support Specialist

Bristol Bay Native Corporation

Chicago, IL • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 4 days ago

Job description

GC&E Systems is seeking a Computer User Support Specialist-SME who will be
responsible for providing first-level technical support and assistance to users within the CASTLE-NET program by responding to and resolving IT-related issues and handling service requests. Ensures customer satisfaction and compliance with CASTLE-NET and USACE IT policies and best practices.
Primary Responsibilities and Essential Function
• Execute end-to-end infrastructure installations, from hardware deployment and cabling to post-install validation and production readiness
• Manage system lifecycle processes including initial configuration and decommissioning, ensuring compliance with security policies across 12+ servers
• Remediate critical security vulnerabilities, achieving 90% reduction in high-risk findings within 60 days
• Manage Active Directory user provisioning, group memberships, and security access controls integrated with Okta identity platform
• Implement automated PowerShell scripts integrated with the ServiceNow API, reducing manual administrative tasks.
Candidate Requirements:
  • SECRET Clearance with T3 Investigation

Location:
  • USACE Chicago District, Chicago, IL- This is not a remote position. Local candidates only.

Required work authorization:
  • United States

Job Type:
  • Full-time

GC&E offers a competitive benefits package to include paid holidays, vacation, sick time, medical, dental, vision, flexible spending account, LTD & STD, company paid life insurance, 401(k) and tuition reimbursement.
It is the policy of GC&E to provide equal opportunity in recruiting, hiring, training, and promoting individuals in all job categories without regard to race, color, religion, national origin, gender, age, disability, genetic information, veteran status, sexual orientation, gender identity, or any other protected class or category as may be defined by the federal, state, or local laws or regulations.
We affirm that all compensation, benefits, company-sponsored training, educational assistance, social, and recreational programs are administered without regard to race, color, religion, national origin, gender, age, disability, genetic information, veteran status, sexual orientation, gender identity. It is our firm intent to support equal employment opportunity and affirmative action in keeping with applicable federal, state, and local laws and regulations.
We are proud to be an EEO employer. We maintain a drug-free workplace and pre-employment drug testing and background checks are required.
The information above has been designed to indicate the general nature and level of work performed by employees with the classification. It is not designed to contain or be interpreted as a comprehensive inventory of duties, responsibilities, and qualifications required of employees assigned to this position. Duties, responsibilities, and activities may change at any time with or without notice.

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