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Entry Level Computer Support Specialist Jobs in Cook County, IL

SAIC

IL · On-site

$40K - $80K/yr

Description The National Security Customer Group of SAIC is seeking a Computer User Support Specialist to support an IT support effort for USTRANSCOM located at Scott Air Force Base (AFB) in Illinois.

Insight

HR Support Specialist - Entry Level

Chicago, IL · On-site

$20 - $25/hr

The HR Support Specialist provides high-quality service to all customers. These duties are to be ... Ability to learn and adapt to new computer systems is preferred. * Professionalism and ...

University of Utah

Event Support Specialist

Campus, IL · On-site

$15.50/hr

Details Open Date 07/22/2026 Requisition Number PRN17260N Job Title Event Support Specialist ... Preferences -This is an entry-level position. -Demonstrated human relations and effective ...

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Entry Level Computer Support Specialist information

See Cook County, IL salary details

$15

$26

$42

How much do entry level computer support specialist jobs pay per hour?

As of Jul 31, 2026, the average hourly pay for entry level computer support specialist in Cook County, IL is $26.71, according to ZipRecruiter salary data. Most workers in this role earn between $21.44 and $29.90 per hour, depending on experience, location, and employer.

What does an Entry Level Computer Support Specialist do?

An Entry Level Computer Support Specialist helps users troubleshoot and resolve problems with their computer hardware, software, and networks. They typically respond to requests for technical assistance, either in person, over the phone, or via email. Their duties often include installing and configuring new systems, diagnosing issues, and providing step-by-step solutions to users. This role is ideal for individuals who are detail-oriented, have strong communication skills, and enjoy problem-solving. Entry level specialists may work in a variety of industries, supporting both internal staff and external customers.

What is the difference between Entry Level Computer Support Specialist vs Help Desk Technician?

AspectEntry Level Computer Support SpecialistHelp Desk Technician
Required CertificationsCompTIA A+ often preferredCompTIA A+ typically required
Work EnvironmentIn-office or remote technical supportHelp desk or call center support
Employer & Industry UsageIT departments, tech companies, small businessesIT service providers, corporate support centers
Common Search & Comparison IntentUnderstanding entry-level IT support rolesEntry-level help desk support roles

The Entry Level Computer Support Specialist and Help Desk Technician roles both serve as foundational IT support positions. While they share similar certifications and work environments, the Specialist may handle broader technical issues, whereas the Technician often focuses on customer support and troubleshooting via help desk systems. Both roles are essential for organizations seeking to maintain efficient IT operations at an entry level.

What are some common challenges faced by entry level computer support specialists in their first year?

Entry level computer support specialists often encounter challenges such as troubleshooting unfamiliar technical issues, managing a high volume of support requests, and clearly communicating complex information to non-technical users. Adapting to various hardware and software environments, as well as learning company-specific processes, can also be demanding. However, these challenges provide valuable learning experiences and help build strong problem-solving and customer service skills.

What Does an Entry-Level Computer Support Specialist Do?

An entry-level computer support specialist is an IT worker who installs software, maintains computer systems and related equipment, and offers technical support and troubleshooting help with the computers or network for which they are responsible. Your duties in this career include user training, and you are often on call to answer questions and solve IT problems for employees or clients. An entry-level computer support specialist generally handles their responsibilities as part of an IT department of a business, but you can also provide support as part of a third-party IT service provider.

What are the key skills and qualifications needed to thrive as an Entry Level Computer Support Specialist, and why are they important?

To thrive as an Entry Level Computer Support Specialist, you need a solid understanding of computer hardware, software troubleshooting, and basic networking, often supported by a relevant associate degree or IT certification such as CompTIA A+. Familiarity with help desk ticketing systems, remote support tools, and standard operating systems like Windows and macOS is typically required. Strong problem-solving abilities, effective communication, and patience with users are valuable soft skills in this role. These skills and qualities are vital for efficiently resolving technical issues and ensuring a positive user experience.
More about Entry Level Computer Support Specialist jobs
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What job categories do people searching Entry Level Computer Support Specialist jobs in Cook County, IL look for? The top searched job categories for Entry Level Computer Support Specialist jobs in Cook County, IL are:
What cities near Cook County, IL are hiring for Entry Level Computer Support Specialist jobs? Cities near Cook County, IL with the most Entry Level Computer Support Specialist job openings:
Entry Level Computer Support Specialist jobs near you

Computer Support Specialist Program Instructor (Faculty 212 days)

Kansas City Kansas Community College

Campus, IL

$64K - $79K/yr

Other

Posted 6 days ago

Job description

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View Career Opportunities >> Computer Support Specialist Program Instructor (Faculty 212 days)
Computer Support Specialist Program Instructor (Faculty 212 days)
Summary
Title: Computer Support Specialist Program Instructor (Faculty 212 days) ID: 1901 Department: Computer Information Systems Technology (CRTE) Type: Full-Time Faculty Location: Main Campus Posting: 07/23/2026 Initial Screening: 08/09/2026 Open Until Filled: Yes
More about this job >
Description

Computer Support Specialist Program Instructor

(Faculty - 212 days)

JOB CLASSIFICATION
Pay grade level: N/A
Compensation: $64,585.22 - $79,001.30 (Step 4B: Class 1 - 8)
Employee category: Faculty. 212 days
Department: Computer Information Systems Technology (CRTE)
Reports to: Dean of Math, Science, Business and Technology
FLSA status: Exempt
Job Code: AA031212INS
Location: Primarily at TEC, but any other college location as assigned by the appropriate administrator
SUMMARY
Kansas City Kansas Community College (KCKCC) is currently searching for a full-time faculty member and coordinator to provide high-quality, learner-centered instruction for students enrolled in the Computer Support Specialist program at any KCKCC location while supporting the institution's mission, vision, and strategic plan.
POSITION DESCRIPTION
Instruction & Curriculum Development

  • Teaching & Pedagogy: Provide formal instruction and program leadership utilizing learner-centered pedagogy while maintaining a safe learning environment.
  • Curriculum & Syllabi Maintenance: Maintain, update, and align course syllabi to ensure consistency across all instructors; define competencies, grading, scheduling, and textbook requirements.
  • Lesson Planning & Materials: Prepare course lesson plans aligned with approved syllabi, selecting textbooks and educational resources in collaboration with program faculty.
  • Industry Alignment: Ensure curriculum, learning materials, and resources remain current with evolving IT industry standards.
Program Administration, Budget, & Equipment
  • Equipment & Labs: Specify, select, operate, and maintain equipment or training modules required for coursework, keeping technology current with industry trends.
  • Budget & Procurement:Manage the departmental budget and utilize the e-purchasing system to procure programmatic items within financial constraints.
  • Reporting & Compliance: Timely submit required grade, attendance, and administrative reports to support institutional operations.
  • Safety & Student Transport: Ensure students follow safety protocols; transport students for field trips, customer jobs, or off-site activities per college guidelines.

Program Leadership & Faculty Coordination

  • Faculty Collaboration: Hold regular program meetings with faculty and staff; coordinate with all instructors to create year-long course schedules.
  • Advisory Board Leadership: Maintain an industry-based advisory board for the Computer Support Specialist program, convening meetings at least twice per year.
  • Assessment & Evaluation: Complete all program review and assessment documentation following Office of Assessment guidelines, coordinating with adjunct faculty to meet institutional requirements.

Student Success, Recruitment, & Service

  • Recruitment & Marketing: Assist with student recruitment and program marketing; collaborate with the Marketing department to develop promotional materials (brochures, web content, media spots, posters).
  • Job Placement: Assist students with job placement opportunities and follow-up tracking.
  • Institutional Service & Growth: Serve on institutional committees as needed and participate in regular professional development.
  • Other related duties as assigned by the appropriate administrator.

KNOWLEDGE, SKILLS, AND ABILITIES

  • Ability to train and work with students and learners.
  • Strong computer and technology skills, including programming skills.
  • Knowledge of the latest industry technology and ability to integrate the technology into the program.
  • Adaptability to course technical updates.
  • Proficiency with communication and collaboration tools including Zoom and MS Teams.
  • Able to work professionally and collaboratively with industry partners.

MINIMUM QUALIFICATIONS

  • Education: College certificate in Computer Support Specialist or a related field.
  • Industry Certifications or Equivalent Degree: Hold (or have held) one or more of the following industry certifications:
    • A+, CompTIA Security+, CompTIA Network+, CompTIA Server+, or CompTIA Linux+CompTIA
    • CNSS 4011-4016, CEH, CISSP, CISM, or GSEC (SANS)
  • Note: A bachelor's degree in computer science can be substituted in place of the industry certification requirement.
  • Work Experience: Minimum of two (2) years of professional work experience in the computer industry or a closely related field.
  • Administrative & Task Management: Demonstrated ability to manage priorities, schedules, and deadlines for reports and administrative tasks.
  • Software Proficiency: Proficient in word processing, spreadsheets, and databases, including Microsoft Office Suite and/or Google Workspace.


PREFERRED QUALIFICATIONS

  • Bachelor's degree or higher in Computer Science, Cybersecurity, or a closely related field; OR an associate degree or higher in the program area (or a closely related field).
  • Five (5) or more years of professional industry experience in the relevant program area or a closely related field.
  • Teaching or training experience.
  • Experience using a Learning Management System (LMS) such as Blackboard.
  • Demonstrated experience using learner-centered pedagogy.

WORKING CONDITIONS
While performing the duties of this job, the employee is frequently required to stand, talk, hear, walk, sit, and occasionally push or lift items (including workstation equipment such as towers and monitors). Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
WORK SCHEDULE
In alignment with the requirements of the Master Contract and to meet programmatic needs. Primarily during regular hours of Monday - Friday, 8:00 AM - 4:30 PM. Must be able to work a variable schedule/hour to meet operational needs. May require evening and weekend hours.


TO APPLY

Visit www.kckcc.edu and click on CAREERS for a list of available positions.

  • Read the job announcement carefully noting the initial screening date, minimum qualifications, and required information. Note that information contained in your application materials will be used to determine if you meet the minimum qualifications for the position. Make sure you complete/submit all the documents listed as required.
  • If the position lists a required transcript (during the application process) unofficial transcripts may be submitted. However, please note that upon selection for hire, you will be required to submit official transcripts.
  • Ensure that your transcripts show that a degree was awarded or conferred if you are stating that it is your highest level of education completed. If you certify your level of education and it cannot be verified from your transcript(s), your application may not be referred to the selection committee.
  • Foreign degrees are acceptable provided they have been translated and/or shown to have equivalency to a United States: Associate, Bachelor, Master, or Doctorate level degree.
  • Documentation verifying completion of a degree, course work within a discipline, or other educational criteria should be electronically attached (uploaded) to your application.
  • Three (3) professional references with phone number and email addresses are required.
  • A college selection committee is responsible for application review and interviews. The final candidate(s) selected to be hired will be made by the hiring manager.
  • Successful completion of a background check on all persons recommended for employment is required. Individual hiring departments may elect to administer pre-employment tests, which are relevant to essential job functions, as part of the applicant selection/hiring process.

***This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by their supervisor. This job description may be revised as other duties develop and responsibilities change.

KCKCC is an Equal Opportunity Employer
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Kansas City Kansas Community College
7250 State Ave | Kansas City, Kansas 66112 | 913-334-1100

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