Linux Help Desk Manager, Need MSP Experience, Des Plaines, IL For this Linux Help Desk Manager ... cloud deployments. - Recruit, hire, promote, train, mentor, and develop the Support Team members ...
Linux Help Desk Manager, Need MSP Experience, Des Plaines, IL For this Linux Help Desk Manager ... cloud deployments. - Recruit, hire, promote, train, mentor, and develop the Support Team members ...
Help Desk Specialist
Downers Grove, IL · On-site
$40K - $45K/yr
Tusker helps organizations build secure, scalable cloud environments that evolve with their ... We are seeking a Help Desk Specialist to be the front-line support position dedicated to the quick ...
Help Desk Specialist
Downers Grove, IL · On-site
$40K - $45K/yr
Tusker helps organizations build secure, scalable cloud environments that evolve with their ... We are seeking a Help Desk Specialist to be the front-line support position dedicated to the quick ...
Help Desk/Desktop Support Analyst
Carol Stream, IL · On-site
$19.40 - $22.46/hr
We are looking for a Help Desk/Desktop Support Analyst to provide hands-on technical assistance for ... platforms, cloud storage access, and file permission issues across shared network resources.
New
Quick apply
Help Desk/Desktop Support Analyst
Carol Stream, IL · On-site
$19.40 - $22.46/hr
We are looking for a Help Desk/Desktop Support Analyst to provide hands-on technical assistance for ... platforms, cloud storage access, and file permission issues across shared network resources.
New
Help Desk/Desktop Support Analyst
Romeoville, IL · On-site
$21.38 - $24.75/hr
We are looking for a dependable Help Desk/Desktop Support Analyst to provide onsite technical ... Familiarity with Active Directory and account administration in both cloud-connected and on ...
Quick apply
Help Desk/Desktop Support Analyst
Romeoville, IL · On-site
$21.38 - $24.75/hr
We are looking for a dependable Help Desk/Desktop Support Analyst to provide onsite technical ... Familiarity with Active Directory and account administration in both cloud-connected and on ...
HELP DESK TECHNICIAN - TIER I
Lombard, IL · On-site
$20 - $21/hr
Manage and configure user accounts for various cloud platforms * Troubleshoot and resolve network ... At least two years of experience as a Help Desk Technician and/or experience in call centers ...
HELP DESK TECHNICIAN - TIER I
Lombard, IL · On-site
$20 - $21/hr
Manage and configure user accounts for various cloud platforms * Troubleshoot and resolve network ... At least two years of experience as a Help Desk Technician and/or experience in call centers ...
HELP DESK TECHNICIAN - TIER I
Lombard, IL · On-site
$20 - $21/hr
Manage and configure user accounts for various cloud platforms * Troubleshoot and resolve network ... At least two years of experience as a Help Desk Technician and/or experience in call centers ...
HELP DESK TECHNICIAN - TIER I
Lombard, IL · On-site
$20 - $21/hr
Manage and configure user accounts for various cloud platforms * Troubleshoot and resolve network ... At least two years of experience as a Help Desk Technician and/or experience in call centers ...
ACTS is seeking a IT/Help Desk Assistant to join the IT team in our Des Plaines, Illinois Corporate Office. The ideal candidate will have previous experience supporting the management of an ...
ACTS is seeking a IT/Help Desk Assistant to join the IT team in our Des Plaines, Illinois Corporate Office. The ideal candidate will have previous experience supporting the management of an ...
IT Assistant / Help Desk (Entry Level)
Des Plaines, IL · On-site
$55K/yr
ACTS is seeking a IT/Help Desk Assistant to join the IT team in our Des Plaines, Illinois Corporate Office. The ideal candidate will have previous experience supporting the management of an ...
IT Assistant / Help Desk (Entry Level)
Des Plaines, IL · On-site
$55K/yr
ACTS is seeking a IT/Help Desk Assistant to join the IT team in our Des Plaines, Illinois Corporate Office. The ideal candidate will have previous experience supporting the management of an ...
IT Help Desk Technician
La Grange, IL · On-site
The IT Help Desk Technician will install, configure, test, maintain, monitor, and troubleshoot end ... CompTIA A+, Network+, Microsoft, or similar entry-level IT certification is a plus but not required.
IT Help Desk Technician
La Grange, IL · On-site
The IT Help Desk Technician will install, configure, test, maintain, monitor, and troubleshoot end ... CompTIA A+, Network+, Microsoft, or similar entry-level IT certification is a plus but not required.
IT Assistant / Help Desk (Entry Level)
Des Plaines, IL · On-site
$55K/yr
ACTS is seeking a IT/Help Desk Assistant to join the IT team in our Des Plaines, Illinois Corporate Office. The ideal candidate will have previous experience supporting the management of an ...
IT Assistant / Help Desk (Entry Level)
Des Plaines, IL · On-site
$55K/yr
ACTS is seeking a IT/Help Desk Assistant to join the IT team in our Des Plaines, Illinois Corporate Office. The ideal candidate will have previous experience supporting the management of an ...
Help Desk Analyst
Schaumburg, IL · On-site
$45K/yr
Our Network Operations Center (NOC) is 100% US based supporting customers premise based, cloud and ... The Help Desk Analyst will support NDS at their Schaumburg HQ by providing support to include ...
Help Desk Analyst
Schaumburg, IL · On-site
$45K/yr
Our Network Operations Center (NOC) is 100% US based supporting customers premise based, cloud and ... The Help Desk Analyst will support NDS at their Schaumburg HQ by providing support to include ...
Helpdesk Support Specialist
Chicago, IL · Hybrid
$18 - $20/hr
Skills Help desk support, Help desk, Troubleshooting Top Skills Details Help desk support,Help desk ... Experience Level Entry Level Job Type & Location This is a Contract to Hire position based out of ...
New
Helpdesk Support Specialist
Chicago, IL · Hybrid
$18 - $20/hr
Skills Help desk support, Help desk, Troubleshooting Top Skills Details Help desk support,Help desk ... Experience Level Entry Level Job Type & Location This is a Contract to Hire position based out of ...
New
Helpdesk Support Specialist
Chicago, IL · Hybrid
$18 - $20/hr
Skills Help desk support, Help desk, Troubleshooting Top Skills Details Help desk support,Help desk ... Experience Level Entry Level Job Type & Location This is a Contract to Hire position based out of ...
New
Helpdesk Support Specialist
Chicago, IL · Hybrid
$18 - $20/hr
Skills Help desk support, Help desk, Troubleshooting Top Skills Details Help desk support,Help desk ... Experience Level Entry Level Job Type & Location This is a Contract to Hire position based out of ...
New
Service Desk Analyst
$20.25 - $27.50/hr
We delight in helping our customers execute their digital vision. Big projects or small, Halo Group ... cloud computing, and data analytics. Since its inception, Halo Group has been recognized for ...
Service Desk Analyst
$20.25 - $27.50/hr
We delight in helping our customers execute their digital vision. Big projects or small, Halo Group ... cloud computing, and data analytics. Since its inception, Halo Group has been recognized for ...
T3 Service Desk Engineer
Naperville, IL · On-site
$85K - $110K/yr
As a Tier 3 Service Desk Engineer, you will serve as the highest level of technical support within ... V), cloud services (AWS, Azure), and security best practices. • Problem-Solving: Strong ...
T3 Service Desk Engineer
Naperville, IL · On-site
$85K - $110K/yr
As a Tier 3 Service Desk Engineer, you will serve as the highest level of technical support within ... V), cloud services (AWS, Azure), and security best practices. • Problem-Solving: Strong ...
T3 Service Desk Engineer
Naperville, IL · On-site
$85K - $110K/yr
As a Tier 3 Service Desk Engineer, you will serve as the highest level of technical support within ... Hyper-V), cloud services (AWS, Azure), and security best practices. · Problem-Solving: Strong ...
Quick apply
T3 Service Desk Engineer
Naperville, IL · On-site
$85K - $110K/yr
As a Tier 3 Service Desk Engineer, you will serve as the highest level of technical support within ... Hyper-V), cloud services (AWS, Azure), and security best practices. · Problem-Solving: Strong ...
T3 Service Desk Engineer
Naperville, IL · On-site
$85K - $110K/yr
As a Tier 3 Service Desk Engineer, you will serve as the highest level of technical support within ... Hyper-V), cloud services (AWS, Azure), and security best practices. Problem-Solving: Strong ...
T3 Service Desk Engineer
Naperville, IL · On-site
$85K - $110K/yr
As a Tier 3 Service Desk Engineer, you will serve as the highest level of technical support within ... Hyper-V), cloud services (AWS, Azure), and security best practices. Problem-Solving: Strong ...
... cloud service issues. * Manage and prioritize support requests through the IT ticketing system ... Requirements * 2 - 5 years' IT Help Desk experience supporting Windows/Office 365 Environments.
... cloud service issues. * Manage and prioritize support requests through the IT ticketing system ... Requirements * 2 - 5 years' IT Help Desk experience supporting Windows/Office 365 Environments.
... cloud service issues. * Manage and prioritize support requests through the IT ticketing system ... MinMaxQualifications * 2 - 5 years IT Help Desk experience supporting Windows / Office 365 ...
... cloud service issues. * Manage and prioritize support requests through the IT ticketing system ... MinMaxQualifications * 2 - 5 years IT Help Desk experience supporting Windows / Office 365 ...
... cloud service issues. * Manage and prioritize support requests through the IT ticketing system ... Requirements * 2 - 5 years' IT Help Desk experience supporting Windows/Office 365 Environments.
... cloud service issues. * Manage and prioritize support requests through the IT ticketing system ... Requirements * 2 - 5 years' IT Help Desk experience supporting Windows/Office 365 Environments.
Entry Level Cloud Help Desk information
See Cook County, IL salary details
$12.77 - $14.70
2% of jobs
$14.70 - $16.63
6% of jobs
$16.63 - $18.56
12% of jobs
$19.10 is the 25th percentile. Wages below this are outliers.
$18.56 - $20.49
17% of jobs
The median wage is $22.03 / hr.
$20.49 - $22.42
16% of jobs
$22.42 - $24.34
16% of jobs
$25.31 is the 75th percentile. Wages above this are outliers.
$24.34 - $26.27
12% of jobs
$26.27 - $28.20
7% of jobs
$28.20 - $30.13
6% of jobs
$30.13 - $32.06
3% of jobs
$32.06 - $33.98
2% of jobs
$12
$23
$33
How much do entry level cloud help desk jobs pay per hour?
As of Sep 1, 2026, the average hourly pay for entry level cloud help desk in Cook County, IL is $23.21, according to ZipRecruiter salary data. Most workers in this role earn between $19.28 and $26.01 per hour, depending on experience, location, and employer.
What is the difference between Entry Level Cloud Help Desk vs Entry Level Network Support Specialist?
| Aspect | Entry Level Cloud Help Desk | Entry Level Network Support Specialist |
|---|---|---|
| Certifications | CompTIA A+, Cloud certifications (e.g., AWS, Azure) | CompTIA Network+, Cisco CCNA |
| Work Environment | Cloud service providers, remote support, help desk | On-premises networks, IT departments, technical support |
| Industry Usage | Cloud computing, SaaS companies, tech firms | Telecommunications, enterprise IT, networking firms |
Entry Level Cloud Help Desk roles focus on supporting cloud-based services and troubleshooting cloud platforms, often requiring cloud certifications and remote support skills. In contrast, Entry Level Network Support Specialists handle on-premises network issues, requiring networking certifications and hands-on hardware experience. Both roles serve as foundational IT positions but differ mainly in their technical focus and work environment.
What are some entry-level cloud help desk roles?
Entry-level cloud help desk roles typically include positions such as Cloud Support Associate, Technical Support Specialist, or Help Desk Technician focused on cloud platforms like AWS, Azure, or Google Cloud. These roles often require basic knowledge of cloud services, troubleshooting skills, and familiarity with ticketing systems and remote support tools.
What are popular job titles related to Entry Level Cloud Help Desk jobs in Cook County, IL?
For Entry Level Cloud Help Desk jobs in Cook County, IL, the most frequently searched job titles are:
What job categories do people searching Entry Level Cloud Help Desk jobs in Cook County, IL look for?
The top searched job categories for Entry Level Cloud Help Desk jobs in Cook County, IL are:
What cities near Cook County, IL are hiring for Entry Level Cloud Help Desk jobs?
Cities near Cook County, IL with the most Entry Level Cloud Help Desk job openings:
Linux Help Desk Manager, Need MSP Experience
Des Plaines, IL • On-site
Next Step Systems •
IT Services • 11 - 50 employees11 - 50 employees
Full-time
Medical, Retirement, PTO
Re-posted 26 days ago
Job description
Linux Help Desk Manager, Need MSP Experience, Des Plaines, IL
For this Linux Help Desk Manager position, Managed Services Provider and Linux experience is required.
This is a Hybrid opportunity with some Onsite and some Remote in Des Plaines, IL required.
We are looking for a Linux Help Desk Manager to champion the front line support team, to continuously develop the team by training, lead by example, coach and inspire, hire and promote, and ensure continued success for our end users. Because of the nature of this role, we are looking for someone with the appropriate technical background and managerial skill set. You are expected to lead by example and have the ability to tackle technical issues and serve as an escalation point if necessary. Your job is to ensure that your team is trained so your time is not spent on personally troubleshooting technical issues.
Besides Linux knowledge, we are looking for strong management skills. Experience with coaching, scheduling , organizing work tasks, hiring, firing and training. Experience working with and overseeing a project ticketing system and being able to measure and assess the team's activity etc.
Responsibilities:
- Manage a technical support team servicing Linux-based hosting environments, including, Shared, Virtual Private (VPS), and Dedicated Servers, Data center environment deployments, and AWS and Digital Ocean public cloud deployments.
- Recruit, hire, promote, train, mentor, and develop the Support Team members.
- Monitor all aspects of customer interactions to ensure an excellent user experience.
- Mentor and coach team members in technical and other aspects to enhance professionalism.
- Build and maintain internal and customer-facing knowledge base documentation.
- Work with the company's technology steering committee to ensure excellence in hosting.
- Maintain a culture of transparency, honesty, and learning.
- Provide the kind of high-quality service that you can recommend to friends and family.
Qualifications:
- 5-10+ year experience in customer support/service.
- Deep Understanding of GNU/Linux hosting platforms including Virtualization and Networking.
- Managed Services Provider (MSP) experience is required.
- Experience building tools with scripting languages such as Python, Bash, and PHP.
- Extra credit if experienced in maintaining SLA in public cloud such as AWS and Digital Ocean.
- Experience successfully managing teams.
- Demonstration of independent thinking and decision-making abilities.
- Ability to multi-task and adapt to changes quickly.
- Ability to prioritize work and work within a project management system.
- Self-motivated with an ability to work in a fast paced environment.
- Positive personality.
Benefits include medical insurance, retirement plan, PTO, etc. Salary: 80K+ DOE. Keywords: Des Plaines IL Jobs, Linux Help Desk Manager, Linux, GNU, Virtualization, Networking, Python, Bash, PHP, Customer Support, VPS, Dedicated Servers, Data Center, AWS, Digital Ocean, Cloud, Illinois Recruiters, IT Jobs, Illinois Recruiting
Looking to hire for similar positions in Des Plaines, IL or in other cities? Our IT recruiting agencies and staffing companies can help.
We help companies that are looking to hire Linux Help Desk Managers for jobs Des Plaines, Illinois and in other cities too. Please contact our IT recruiting agencies and IT staffing companies today! Phone 630-428-0600 ext 11 or email us at jobs@nextstepsystems.com. Click here to submit your resume for this job and others.
Atlanta, Austin, Baltimore, Boston, Charlotte, Chicago, Cincinnati, Cleveland, Columbus, Dallas, Denver, Detroit, Fort Lauderdale, Houston, Indianapolis, Jacksonville, Kansas City, Los Angeles, Miami, Minneapolis, Nashville, New Jersey, New York, Philadelphia, Phoenix, Raleigh, Salt Lake City, San Antonio, San Diego, San Francisco, San Jose, Seattle, Silicon Valley, St Louis, Tampa, Washington DC
For this Linux Help Desk Manager position, Managed Services Provider and Linux experience is required.
This is a Hybrid opportunity with some Onsite and some Remote in Des Plaines, IL required.
We are looking for a Linux Help Desk Manager to champion the front line support team, to continuously develop the team by training, lead by example, coach and inspire, hire and promote, and ensure continued success for our end users. Because of the nature of this role, we are looking for someone with the appropriate technical background and managerial skill set. You are expected to lead by example and have the ability to tackle technical issues and serve as an escalation point if necessary. Your job is to ensure that your team is trained so your time is not spent on personally troubleshooting technical issues.
Besides Linux knowledge, we are looking for strong management skills. Experience with coaching, scheduling , organizing work tasks, hiring, firing and training. Experience working with and overseeing a project ticketing system and being able to measure and assess the team's activity etc.
Responsibilities:
- Manage a technical support team servicing Linux-based hosting environments, including, Shared, Virtual Private (VPS), and Dedicated Servers, Data center environment deployments, and AWS and Digital Ocean public cloud deployments.
- Recruit, hire, promote, train, mentor, and develop the Support Team members.
- Monitor all aspects of customer interactions to ensure an excellent user experience.
- Mentor and coach team members in technical and other aspects to enhance professionalism.
- Build and maintain internal and customer-facing knowledge base documentation.
- Work with the company's technology steering committee to ensure excellence in hosting.
- Maintain a culture of transparency, honesty, and learning.
- Provide the kind of high-quality service that you can recommend to friends and family.
Qualifications:
- 5-10+ year experience in customer support/service.
- Deep Understanding of GNU/Linux hosting platforms including Virtualization and Networking.
- Managed Services Provider (MSP) experience is required.
- Experience building tools with scripting languages such as Python, Bash, and PHP.
- Extra credit if experienced in maintaining SLA in public cloud such as AWS and Digital Ocean.
- Experience successfully managing teams.
- Demonstration of independent thinking and decision-making abilities.
- Ability to multi-task and adapt to changes quickly.
- Ability to prioritize work and work within a project management system.
- Self-motivated with an ability to work in a fast paced environment.
- Positive personality.
Benefits include medical insurance, retirement plan, PTO, etc. Salary: 80K+ DOE. Keywords: Des Plaines IL Jobs, Linux Help Desk Manager, Linux, GNU, Virtualization, Networking, Python, Bash, PHP, Customer Support, VPS, Dedicated Servers, Data Center, AWS, Digital Ocean, Cloud, Illinois Recruiters, IT Jobs, Illinois Recruiting
Looking to hire for similar positions in Des Plaines, IL or in other cities? Our IT recruiting agencies and staffing companies can help.
We help companies that are looking to hire Linux Help Desk Managers for jobs Des Plaines, Illinois and in other cities too. Please contact our IT recruiting agencies and IT staffing companies today! Phone 630-428-0600 ext 11 or email us at jobs@nextstepsystems.com. Click here to submit your resume for this job and others.
Atlanta, Austin, Baltimore, Boston, Charlotte, Chicago, Cincinnati, Cleveland, Columbus, Dallas, Denver, Detroit, Fort Lauderdale, Houston, Indianapolis, Jacksonville, Kansas City, Los Angeles, Miami, Minneapolis, Nashville, New Jersey, New York, Philadelphia, Phoenix, Raleigh, Salt Lake City, San Antonio, San Diego, San Francisco, San Jose, Seattle, Silicon Valley, St Louis, Tampa, Washington DC
About Next Step Systems
Sourced by ZipRecruiter
Industry
It services
Company size
11 - 50 Employees
Headquarters location
Naperville, IL, US
Year founded
1995