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Entry Level Computer Support Specialist Jobs in Champaign, IL

Servbank

Customer Support Specialist

Champaign, IL · On-site

$36K - $42K/hr

We are seeking a professional and customer-focused Customer Support Specialist to support routine ... Proficient with computer systems and customer management software. EEO Statement: We're an equal ...

Servbank, sb Inc.

Customer Support Specialist

Savoy, IL

$36K - $42K/hr

Description We are seeking a professional and customer-focused Customer Support Specialist to ... Proficient with computer systems and customer management software. EEO Statement: We're an equal ...

Servbank

Customer Support Specialist

Champaign, IL · On-site

$36K - $42K/yr

We are seeking a professional and customer-focused Customer Support Specialist to support routine ... Proficient with computer systems and customer management software. EEO Statement: We're an equal ...

Servbank

Customer Support Specialist

Savoy, IL · On-site

$36K - $42K/yr

We are seeking a professional and customer-focused Customer Support Specialist to support routine ... Proficient with computer systems and customer management software. EEO Statement: We're an equal ...

Servbank

Customer Support Specialist

Savoy, IL · On-site

$36K - $42K/hr

We are seeking a professional and customer-focused Customer Support Specialist to support routine ... Proficient with computer systems and customer management software. EEO Statement: We're an equal ...

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All JobsComputer Support Specialist JobsEntry Level Computer Support Specialist JobsEntry Level Computer Support Specialist Jobs in Champaign, IL

Entry Level Computer Support Specialist information

See Champaign, IL salary details

$15

$26

$42

How much do entry level computer support specialist jobs pay per hour?

As of Aug 27, 2026, the average hourly pay for entry level computer support specialist in Champaign, IL is $26.68, according to ZipRecruiter salary data. Most workers in this role earn between $21.44 and $29.86 per hour, depending on experience, location, and employer.

What does an entry level computer support specialist do?

An Entry Level Computer Support Specialist helps users troubleshoot and resolve problems with their computer hardware, software, and networks. They typically respond to requests for technical assistance, either in person, over the phone, or via email. Their duties often include installing and configuring new systems, diagnosing issues, and providing step-by-step solutions to users. This role is ideal for individuals who are detail-oriented, have strong communication skills, and enjoy problem-solving. Entry level specialists may work in a variety of industries, supporting both internal staff and external customers.

What are the key skills and qualifications needed to thrive as an entry level computer support specialist, and why are they important?

To thrive as an Entry Level Computer Support Specialist, you need a solid understanding of computer hardware, software troubleshooting, and basic networking, often supported by a relevant associate degree or IT certification such as CompTIA A+. Familiarity with help desk ticketing systems, remote support tools, and standard operating systems like Windows and macOS is typically required. Strong problem-solving abilities, effective communication, and patience with users are valuable soft skills in this role. These skills and qualities are vital for efficiently resolving technical issues and ensuring a positive user experience.

What are some common challenges faced by entry level computer support specialists in their first year?

Entry level computer support specialists often encounter challenges such as troubleshooting unfamiliar technical issues, managing a high volume of support requests, and clearly communicating complex information to non-technical users. Adapting to various hardware and software environments, as well as learning company-specific processes, can also be demanding. However, these challenges provide valuable learning experiences and help build strong problem-solving and customer service skills.

What is the difference between Entry Level Computer Support Specialist vs Help Desk Technician?

AspectEntry Level Computer Support SpecialistHelp Desk Technician
Required CertificationsCompTIA A+ often preferredCompTIA A+ typically required
Work EnvironmentIn-office or remote technical supportHelp desk or call center support
Employer & Industry UsageIT departments, tech companies, small businessesIT service providers, corporate support centers
Common Search & Comparison IntentUnderstanding entry-level IT support rolesEntry-level help desk support roles

The Entry Level Computer Support Specialist and Help Desk Technician roles both serve as foundational IT support positions. While they share similar certifications and work environments, the Specialist may handle broader technical issues, whereas the Technician often focuses on customer support and troubleshooting via help desk systems. Both roles are essential for organizations seeking to maintain efficient IT operations at an entry level.

More about Entry Level Computer Support Specialist jobs

What are the most commonly searched types of Computer Support Specialist jobs in Champaign, IL?

The most popular types of Computer Support Specialist jobs in Champaign, IL are:

What are popular job titles related to Entry Level Computer Support Specialist jobs in Champaign, IL?

For Entry Level Computer Support Specialist jobs in Champaign, IL, the most frequently searched job titles are:

What job categories do people searching Entry Level Computer Support Specialist jobs in Champaign, IL look for?

The top searched job categories for Entry Level Computer Support Specialist jobs in Champaign, IL are:

What cities near Champaign, IL are hiring for Entry Level Computer Support Specialist jobs?

Cities near Champaign, IL with the most Entry Level Computer Support Specialist job openings:

Entry Level Computer Support Specialist jobs near you
Infographic showing various Entry Level Computer Support Specialist job openings in Champaign, IL as of June 2026, with employment types broken down into 80% Full Time, and 20% Part Time. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $55,498 per year, or $26.7 per hour.

Crisis Support Specialist - Full-Time (2nd Shift)

Urbana, IL • On-site

Crisis Nursery
See more jobs at Crisis Nurseryexternal

$18 - $21/hr

Full-time, Other

Medical, Dental, Vision, Life, Retirement

Re-posted 14 days ago

Job description

Job Description
Crisis Support Specialist - Second Shift
Schedule Available: 2nd Shift (2:45 PM - 11:00 PM), Tuesday-Saturday, Full-Time
On-Call Shift: Thursdays at 11pm-3am
One 4 hour on call shift per week. On-call requires that you are able to arrive with-in 30 minutes to help cover the shift and care for children. Pay is time and a half your hourly rate if called in to work.
Overview
The Crisis Support Specialist manages Crisis Nursery's 24/7 Crisis Line and serves as the primary point of contact for families accessing services. This position is responsible for coordinating crisis care admissions, conducting family intakes & exits, connecting families with community resources, documenting services, and ensuring effective communicationbetween families and staff. The Crisis Support Specialist reports to the Assistant Director, Crisis & Family Support.
Essential Duties
  • Answer the 24/7 Crisis Line, schedule crisis care, and direct calls to the appropriate staff.
  • Schedule admissions, prioritize families based on need, and maintain safe child-to-adult ratios.
  • Greet and assist individuals entering the building while serving as the primary contact in the Program Office.
  • Maintain the Program Office by keeping supplies stocked, ordering meals, coordinating laundry services, and ensuring all required documentation is complete and current.
  • Assist with training new staff and interns on Program Office procedures and responsibilities.
  • Conduct parent intake and exit interviews for all admissions.
  • Complete family assessments and surveys, identifying needs and taking appropriate follow-up action.
  • Provide families with information about their child's stay and services received.
  • Conduct follow-up calls with families after services and refer families to the Strong Families Program as appropriate.
  • Utilize trauma-informed, strengths-based, and family-centered practices in all interactions.
  • Support families in developing and making measurable progress toward individualized goals.
  • Identify family needs and connect families with appropriate community resources, including housing, food assistance, childcare, and other basic needs.
  • Maintain current knowledge of community resources, eligibility requirements, and referral processes.
  • Develop and maintain collaborative relationships with community partners to strengthen referral pathways and improve family outcomes.
  • Monitor referral outcomes through follow-up communication to determine whether services were successfully accessed and whether additional support is needed.
  • Maintain accurate, timely, and confidential client records, data collection, and required documentation.
  • Ensure all client files and program paperwork are complete and compliant with agency standards.
  • Maintain confidentiality and adhere to all agency policies, mandated reporting requirements, licensing standards, and ethical guidelines.
  • Work collaboratively with Children's Specialists and volunteers to ensure quality care and effective communication during each shift.
  • Help maintain a healthy, safe, and clean environment for children.
  • Interact with children in accordance with Crisis Nursery's philosophy of care.
  • Attend team meetings, program meetings, and all-staff meetings.
  • Participate in ongoing training and professional development to remain current on best practices in crisis intervention, family support, trauma-informed care, and community resource coordination.

Position Qualifications
  • 25 years of age or older preferred
  • Bachelor's degree in Social Work, Psychology, Child Development, Human Services, or a related field preferred.
  • Experience in crisis intervention, case management, family support, counseling, or a related human services field preferred.
  • Knowledge of trauma-informed care, child development, and community resources preferred.
  • CPR and First Aid certification, or the ability to obtain certification upon hire.
  • Valid driver's license and reliable transportation preferred.
Skills & Competencies
  • Ability to assess situations, prioritize needs, and make decisions under pressure.
  • Ability to work independently while collaborating effectively with team members.
  • Strong interpersonal, communication, and active listening skills.
  • Excellent documentation, organizational, and computer skills.
  • Ability to build trusting relationships with children, families, and community partners.
Physical Requirements
  • Ability to bend, kneel, and move between standing and sitting throughout the workday.
  • Ability to lift, carry, and move up to 40 pounds.
  • Ability to hear and respond to children speaking or crying.

Benefits
Medical, Dental, Vision, Life & AD&D Insurance, Retirement Plan, Flexible Spending Account, Health Reimbursement Account, and Supplemental Benefits
Job Type: Full-Time / Hourly
Pay Range: $18-$21 per hour depending on experience

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