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Entry Level Computer Support Specialist Jobs in Cook County, IL

Next Step Systems

IT Support Specialist

Chicago, IL · On-site

IT Support Specialist, Chicago, IL The IT Support Specialist will serve as the in-house IT assistan ... Preferred Qualifications: - Bachelor's degree in computer science or IT related field is a plus ...

Paylocity

Support Specialist I

Schaumburg, IL · On-site

The Support Specialist I plays a pivotal role within our organization, acting as the front-line ... Intermediate computer skills with the ability to utilize multiple resources while in tandem ...

City of Highland, IL

ITS Support Specialist

Freeport, IL · On-site

$18.89 - $28.33/hr

ITS SUPPORT SPECIALIST Highland Community College seeks an ITS Support Specialist to join our ... Obtain technology-related quotes, create purchase orders, and order computer components and ...

University of Utah

Event Support Specialist

Campus, IL · On-site

Details Open Date 07/29/2026 Requisition Number PRN17293N Job Title Event Support Specialist Working Title Work Study Usher Career Progression Track S00 Track Level S1 - Entry Level Support FLSA Code ...

University of Utah

Event Support Specialist

Campus, IL · On-site

Details Open Date 07/29/2026 Requisition Number PRN17293N Job Title Event Support Specialist Working Title Work Study Usher Career Progression Track S00 Track Level S1 - Entry Level Support FLSA Code ...

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All JobsComputer Support Specialist JobsEntry Level Computer Support Specialist JobsEntry Level Computer Support Specialist Jobs in Cook County, IL

Entry Level Computer Support Specialist information

See Cook County, IL salary details

$15

$26

$42

How much do entry level computer support specialist jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for entry level computer support specialist in Cook County, IL is $26.71, according to ZipRecruiter salary data. Most workers in this role earn between $21.44 and $29.90 per hour, depending on experience, location, and employer.

What does an entry level computer support specialist do?

An Entry Level Computer Support Specialist helps users troubleshoot and resolve problems with their computer hardware, software, and networks. They typically respond to requests for technical assistance, either in person, over the phone, or via email. Their duties often include installing and configuring new systems, diagnosing issues, and providing step-by-step solutions to users. This role is ideal for individuals who are detail-oriented, have strong communication skills, and enjoy problem-solving. Entry level specialists may work in a variety of industries, supporting both internal staff and external customers.

What are the key skills and qualifications needed to thrive as an entry level computer support specialist, and why are they important?

To thrive as an Entry Level Computer Support Specialist, you need a solid understanding of computer hardware, software troubleshooting, and basic networking, often supported by a relevant associate degree or IT certification such as CompTIA A+. Familiarity with help desk ticketing systems, remote support tools, and standard operating systems like Windows and macOS is typically required. Strong problem-solving abilities, effective communication, and patience with users are valuable soft skills in this role. These skills and qualities are vital for efficiently resolving technical issues and ensuring a positive user experience.

What are some common challenges faced by entry level computer support specialists in their first year?

Entry level computer support specialists often encounter challenges such as troubleshooting unfamiliar technical issues, managing a high volume of support requests, and clearly communicating complex information to non-technical users. Adapting to various hardware and software environments, as well as learning company-specific processes, can also be demanding. However, these challenges provide valuable learning experiences and help build strong problem-solving and customer service skills.

What is the difference between Entry Level Computer Support Specialist vs Help Desk Technician?

AspectEntry Level Computer Support SpecialistHelp Desk Technician
Required CertificationsCompTIA A+ often preferredCompTIA A+ typically required
Work EnvironmentIn-office or remote technical supportHelp desk or call center support
Employer & Industry UsageIT departments, tech companies, small businessesIT service providers, corporate support centers
Common Search & Comparison IntentUnderstanding entry-level IT support rolesEntry-level help desk support roles

The Entry Level Computer Support Specialist and Help Desk Technician roles both serve as foundational IT support positions. While they share similar certifications and work environments, the Specialist may handle broader technical issues, whereas the Technician often focuses on customer support and troubleshooting via help desk systems. Both roles are essential for organizations seeking to maintain efficient IT operations at an entry level.

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Cities near Cook County, IL with the most Entry Level Computer Support Specialist job openings:

Entry Level Computer Support Specialist jobs near you

Academic Support Specialist-Part Time

City Colleges of Chicago

Chicago, IL • On-site

$21.31 - $24.59/hr

Full-time, Part-time

Re-posted 27 days ago

City Colleges Of Chicago rating

7.8

Company rating: 7.8 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

236th of 628 rated colleges and universities

Job description

ACADEMIC SUPPORT SPECIALIST - PART TIME
MALCOLM X COLLEGE
Malcolm X College is searching for a part-time Academic Support Specialist for the TRIO office in the Dean of Student Services Department.
The Position will align College Assessment objectives to increase City Colleges of Chicago student performances within the TRIO Student Support Services (SSS) Grant. The Academic Support Specialist will utilize key performance indicators to increase student participation and college success and provides academic coaching sessions.
ESSENTIAL DUTIES:
  • Provides individual and/or group academic coaching sessions that connect to transfer, completion, and career programs. Administers career advisement tools to support student's academic goals.
  • Creates study guides and review materials that will focus a student's attention upon material needed for course understanding.
  • Works closely with department faculty to develop learning strategies that will increase a student's ability to retain and understand course objectives in each instructor's course.
  • Provides advice and counseling to help students with their academic and career goals. Connects intensive coaching and mentoring opportunities to at-risk students.
  • Develops and conducts academic coaching sessions and workshops to promote academic and personal growth and helps students make a strong connection to college life.
  • Assists with developing programming as needed in regard to grant and accreditation expectations.

QUALIFICATIONS:
  • Bachelor's Degree in Education, English, Mathematics, Science or related field, required; Master's Degree preferred and/or teacher's license, preferred
  • Must be computer proficient with knowledge of a variety of software programs
  • A minimum of three years previous teaching or academic coaching experience required
  • Must be self-directed and innovated. Ability to assess students' past and future outcomes
  • Successful counseling experience with low-income, minority, disadvantaged, or students with disabilities
  • Experience and/or knowledge in areas of financial aid and/or admission and computer databases
  • Excellent organizational skills to work with a variety of course material
  • Knowledge of registration and school admission requirements

SALARY RANGE: $21.31 - 24.59 Per Hour
Offered salary will be determined by the respective collective bargaining agreement and applicant's education, experience, knowledge, skills and abilities.
Benefits information is found at https://www.ccc.edu/departments/Benefits/
MXC was recognized for its best-in-class student and staff recruitment and retention practices, inclusive learning and working environments, and meaningful community service and engagement opportunities.
This position is represented by the Local 1600 union
We are an equal opportunity and affirmative action employer.
Thank you for your interest in City Colleges of Chicago!

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