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Computer Desktop Jobs in Chicago, IL (NOW HIRING)

NEOGOV

Desktop Technician

Crystal Lake, IL · On-site

$19.75 - $25/hr

... experience with computer hardware and software support • Three years of customer service ... Microsoft desktop technologies such as Windows OS Preferred : • Experience supporting desktop ...

Insight

Desktop Support Technician

Chicago, IL · On-site

$50K - $55K/yr

Bachelor's degree in Information Technology, Computer Science, or a related field preferred. * 2+ years of experience in desktop support or a similar IT support role. * Strong technical knowledge of ...

Insight

Desktop Support Technician

Chicago, IL · On-site

$50K - $55K/yr

Bachelor's degree in Information Technology, Computer Science, or a related field preferred. * 2+ years of experience in desktop support or a similar IT support role. * Strong technical knowledge of ...

Powers Health

Desktop Support Tech I

Munster, IN

$19.75 - $25.25/hr

Associate's degree in Computer Science, Information Technology, or a related field OR high school diploma with a minimum of two (2) years of desktop support experience. * Healthcare IT support ...

Powers Health

Desktop Support Tech I

Munster, IN · On-site

$21 - $35.89/hr

Associate's degree in Computer Science, Information Technology, or a related field OR high school diploma with a minimum of two (2) years of desktop support experience. * Healthcare IT support ...

Hi-Tech Solutions

Desktop support

Oakbrook Terrace, IL

$19 - $23/hr

Candidate should be highly motivated and able to work independently providing level 2 computer ... Qualifications windows os, desktop support, users, vpn Additional Information Lawrence E. Harmon ...

Cornerstone

Desktop Support Manager

Chicago, IL · On-site

The Manager, Desktop Support, is responsible for managing the day-to-day operations of Desktop ... Bachelor's degree in computer science or related field, or equivalent combination of education ...

A3 Staffing Solutions

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Desktop Support Technician - WWZT

Chicago Heights, IL · On-site

$16/hr

IT Desktop Service Technician Must be 100% onsite M-F: 8a-5p Enterprise environment support ... Installing and maintaining hardware and computer peripherals. * Installing and upgrading operating ...

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Insight

Senior Desktop Support Technician

Chicago, IL · On-site

$55K - $65K/yr

... computer imaging, deployment. These duties are to be performed in a highly confidential manner, following the mission, values, and behaviors of Insight Hospital and Medical Center. Employees are ...

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All JobsComputer Desktop JobsComputer Desktop Jobs in Chicago, IL

Computer Desktop information

See Chicago, IL salary details

$14

$23

$33

How much do computer desktop jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for computer desktop in Chicago, IL is $23.66, according to ZipRecruiter salary data. Most workers in this role earn between $20.05 and $25.53 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a computer desktop support technician?

To thrive as a Computer Desktop Support Specialist, you need strong troubleshooting abilities, foundational knowledge of operating systems (like Windows and macOS), and typically an associate degree or relevant certifications such as CompTIA A+. Familiarity with remote support tools, ticketing systems, and hardware diagnostics software is common in this role. Excellent communication, patience, and problem-solving skills help you effectively assist users and resolve technical issues. These competencies are crucial for maintaining user productivity and ensuring reliable IT operations within organizations.

What are the typical collaboration dynamics for a computer desktop support technician within an organization?

Computer Desktop Support Technicians frequently interact with end users, IT team members, and sometimes vendors to resolve hardware and software issues. They often work as part of a help desk or IT support team, coordinating efforts to troubleshoot problems and ensure minimal downtime for staff. Effective communication and teamwork are essential, as technicians may need to escalate complex issues or work alongside network administrators and system engineers. This collaborative environment helps technicians learn from peers and develop a broader understanding of IT infrastructure, supporting career growth.

What is a computer desktop support technician?

Computer Desktop jobs refer to roles that focus on the installation, maintenance, troubleshooting, and support of desktop computers and related hardware and software within an organization. Professionals in these positions are often responsible for setting up new workstations, resolving technical issues, upgrading systems, and ensuring that employees' computers run smoothly and securely. These roles are essential in helping organizations maintain productivity and protect their technology infrastructure.

What is the difference between Computer Desktop vs Computer Support Specialist?

AspectComputer DesktopComputer Support Specialist
Primary RoleMaintains and repairs individual desktop computers and peripheralsProvides technical support and troubleshooting for computer systems and networks
Work EnvironmentOffice settings, repair shops, on-siteHelp desks, call centers, on-site or remote support
CertificationsCompTIA A+, Microsoft CertifiedCompTIA A+, Microsoft Certified, Network+
Employer UsageIT repair shops, corporate IT departmentsIT service providers, corporate IT support teams

While both roles involve working with computer systems, a Computer Desktop primarily focuses on maintaining and repairing individual desktop computers. In contrast, a Computer Support Specialist provides broader technical support, including troubleshooting software, hardware, and network issues across various systems. The roles often overlap but differ in scope and responsibilities.

What are popular job titles related to Computer Desktop jobs in Chicago, IL? For Computer Desktop jobs in Chicago, IL, the most frequently searched job titles are:
What job categories do people searching Computer Desktop jobs in Chicago, IL look for? The top searched job categories for Computer Desktop jobs in Chicago, IL are:
Computer Desktop jobs near you
Infographic showing various Computer Desktop job openings in Chicago, IL as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 13% Part Time, and 3% Contract. Highlights an 83% Physical, 1% Hybrid, and 16% Remote job distribution, with an average salary of $49,206 per year, or $23.7 per hour.

Desktop Technician

NEOGOV

Crystal Lake, IL • On-site

$19.75 - $25/hr

Full-time

Re-posted 20 days ago

Job description

Job Summary:
NEOGOV is a part of McHenry County College, which is seeking a Desktop Technician to provide comprehensive desktop user support. The role focuses on exceptional customer service and technical expertise while supporting college desktop technologies across various environments including hardware and software installation, maintenance, troubleshooting, and end-user consultation.
Responsibilities:
• Resolve complex hardware, software, and network connectivity issues escalated from Tier 1 support, utilizing in-depth system and application knowledge.
• Analyze and optimize desktop performance in collaboration with Desktop Engineers.
• Research, evaluate, install, configure, and upgrade desktop applications and operating systems.
• Research and implement new desktop technologies, including virtual desktop and mobile device solutions.
• Install, configure, and support desktop, virtual desktop, and mobile device hardware and peripherals.
• Administer desktop patch management and maintain security best practices.
• Utilize software packaging and deployment tools for efficient software delivery.
• Utilize desktop image creation and deployment tools as needed.
• Provide consultations and solutions for desktop user technology needs.
• Develop thorough documentation for software and hardware installation and support processes.
• Create, maintain, dispatch, and complete incident tickets according to help desk procedures.
• Perform periodic help desk and instructional media technology tasks and phone support.
• Train, mentor, and utilize student employees in basic technology support methods.
• Assist with data entry in user support databases.
• Support students, faculty, and staff in using the Canvas Learning Management System.
• Assist other IT staff with system and hardware upgrades and major projects.
• Work collaboratively with colleagues, stakeholders, and vendors.
• Candidates must be able to adjust their schedule to accommodate weekend work for scheduled events and required commencement coverage throughout the year.
• Perform additional duties as assigned by immediate supervisor.
Qualifications:
Required:
• Associate’s degree from a regionally accredited institution in CIS, A+ Certification or equivalent specialized training
• Three years of experience with computer hardware and software support
• Three years of customer service experience
• Three years of experience supporting Microsoft desktop technologies such as Windows OS
Preferred:
• Experience supporting desktop technologies in a medium to large size network in an academic environment
• Two years of experience with Apple Macintosh OS
Company:
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety. Founded in 1999, the company is headquartered in El Segundo, USA, with a team of 501-1000 employees. The company is currently Late Stage.

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