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Software Troubleshooting Jobs in Ohio (NOW HIRING)

COFICAB Americas

IT TECHICIAN

Garrettsville, OH · On-site

An IT Technician is responsible for installing, maintaining, troubleshooting, and supporting computer hardware, software, networks, and IT systems. They provide technical assistance to users and ...

New

Revel Staffing

Desktop Support Technician

Cleveland, OH · On-site

$78K - $108K/hr

Troubleshoot hardware, software, network, and user-access issues * Provide end-user assistance in person, by phone, email, or ticketing/work order system * Support Microsoft Windows, Office 365, and ...

Revel Staffing

Desktop Support Technician

Marysville, OH · On-site

$78K - $108K/hr

Troubleshoot hardware, software, network, and user-access issues * Provide end-user assistance in person, by phone, email, or ticketing/work order system * Support Microsoft Windows, Office 365, and ...

Revel Staffing

Desktop Support Technician

Toledo, OH · On-site

$78K - $108K/hr

Troubleshoot hardware, software, network, and user-access issues * Provide end-user assistance in person, by phone, email, or ticketing/work order system * Support Microsoft Windows, Office 365, and ...

Bell and Howell

Field Service Technician

Columbus, OH · On-site

Requires understanding of computer program functionality and software troubleshooting skills. * Strong interpersonal/customer relation skills. * Ability to build and maintain strong customer ...

Revel Staffing

IT Help Desk Specialist

Columbus, OH

$80K - $110K/hr

... software troubleshooting. The ideal candidate has strong customer service skills, basic IT troubleshooting experience, and the ability to communicate clearly and professionally with users of all ...

Temp-Con LLC

TP- Desktop Support Analyst

Columbus, OH · On-site

$22.50 - $30.25/hr

... software, and connectivity issues. The Help Desk Technician will have strong customer service skills and a solid foundation in troubleshooting common IT problems. This position is the frontline of ...

HR4Me

TP- Desktop Support Analyst

Columbus, OH · On-site

$22.50 - $30.25/hr

... software, and connectivity issues. The Help Desk Technician will have strong customer service skills and a solid foundation in troubleshooting common IT problems. This position is the frontline of ...

Premier Health

IT FIELD SUPPORT/CRM

Dayton, OH · On-site

$21 - $28.75/hr

The IT Field Support Specialist I/CRM: Is responsible for basic IT hardware and software troubleshooting. Performs fingerprint enrollment and assigns RSA fobs for secure access to Premier Health ...

CYNET SYSTEMS

Lab Support IT Administrator

Wilmington, OH · On-site

$28 - $33/hr

Perform advanced hardware and software troubleshooting for instrument-attached workstations while minimizing laboratory downtime. * Coordinate upgrades, migrations, software releases, and system ...

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Software Troubleshooting information

See Ohio salary details

$5

$32

$59

How much do software troubleshooting jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for software troubleshooting in Ohio is $32.17, according to ZipRecruiter salary data. Most workers in this role earn between $20.82 and $42.74 per hour, depending on experience, location, and employer.

What is software troubleshooting?

A Software Troubleshooting job involves diagnosing, analyzing, and resolving software-related issues for users or systems. Professionals in this role identify bugs, compatibility problems, performance issues, and software failures. They use debugging tools, logs, and technical knowledge to find solutions and improve software functionality. Strong problem-solving skills and knowledge of programming, operating systems, and software applications are essential. This role is common in IT support, software development, and system administration fields.

What are the key skills and qualifications needed to thrive in software troubleshooting?

To excel in Software Troubleshooting, you need strong analytical thinking, problem-solving abilities, and a solid understanding of software systems or programming, often supported by a relevant degree or technical certifications. Familiarity with diagnostic tools, debugging software, operating systems, and ticketing systems like Jira or ServiceNow is commonly required. Excellent communication, patience, and teamwork skills help professionals clearly explain issues and collaborate with development or IT teams. These abilities are crucial for efficiently identifying and resolving software problems while minimizing disruption for users and organizations.

What are some common challenges faced in software troubleshooting?

One of the main challenges in Software Troubleshooting roles is diagnosing issues that may not have clear or immediately visible causes, often requiring extensive investigation and collaboration with multiple teams. Professionals must also keep pace with frequent software updates and evolving technologies, which can affect troubleshooting methods and require continuous learning. Balancing multiple cases at once while communicating progress with users and stakeholders is a key part of the job. Over time, gaining expertise in these areas provides greater autonomy and the opportunity to take on more complex cases or advance into leadership or specialized technical positions.

What are popular job titles related to Software Troubleshooting jobs in Ohio?

For Software Troubleshooting jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Software Troubleshooting jobs in Ohio look for?

The top searched job categories for Software Troubleshooting jobs in Ohio are:

Software Troubleshooting jobs near you
Infographic showing various Software Troubleshooting job openings in Ohio as of August 2026, with employment types broken down into 1% As Needed, 90% Full Time, 6% Part Time, and 3% Contract. Highlights an 87% Physical, 4% Hybrid, and 9% Remote job distribution, with an average salary of $66,911 per year, or $32.2 per hour.

Account Representative (Medical Billing Software)

Quadax, Inc.

Cleveland, OH

$17.50 - $23/hr

Full-time

Posted 18 days ago

Quadax rating

7.5

Company rating: 7.5 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

164th of 245 rated software companies

Job description

Act as a conduit between clients, who bill medical insurance claims electronically, and Quadax. The Account Representative is the face of Quadax and interacts with both clients (hospitals and physician practices) and Quadax personnel alike. Candidates based in Indianapolis, IN, St. Louis, MO, or Cleveland, OH preferred. Clients covered by this person are located in IN, southern IL and MO. Up to 30% travel (air/auto) to those areas will be required.

Responsibilities:

  • Assist clients with setup, some implementation, and daily operations of the Quadax electronic claims processing software called Xpeditor.
  • Must be ready and able to train staff (current and new) on product features as well as everyday use.
  • Read multiple reports and try to identify billing trends for clients.
  • Present clients with additional products and features.
  • Contact different insurance payers while researching reasons why medical claims did not pay or pass edits.
  • Assist clients in writing custom data converts and test these upon implementation.
  • Other duties as assigned.

Qualifications:

  • Bachelor’s degree preferred
  • Detail oriented and good investigative and software troubleshooting skills
  • Must be able to multitask
  • Knowledge of medical billing practices or Electronic Data Interchange processes
  • Ability to maintain a professional relationship with multiple clients while being personable, to establish better lines of communication
  • Must be “jack of all trades” and be able to learn essential functions of the many different departments and teams that stand behind the Quadax product
  • Sufficient public speaking skills
  • Previous experience working remotely preferred
  • Must be willing to travel approximately 25%-30% of the time
  • Ability to maintain confidentiality

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