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Desktop Support Manager Jobs in Ohio (NOW HIRING)

MSR Cosmos

Desktop Support

Avon Lake, OH · On-site

$18.50 - $23.50/hr

Desktop Support Location: Avon Lake, OH Duration: Long Term Skills: Desktop Support with strong Windows skills Thanks Ramesh

Humetis Group

Desktop Support Engineer

Cincinnati, OH · On-site

We are seeking a skilled Desktop Support Engineer with a minimum of 7 years of experience in desktop management and infrastructure services. This role requires hands-on technical expertise in ...

Noblesoft Technologies

Desktop Support

Lima, OH · On-site

$19.50 - $25/hr

Position: Desktop Support Location: Lima, OH Job type: Contract Requirements Must possess a ... Excellent time management skills. Detail- and process-oriented mindset. Ability to walk long ...

Artech Information System LLC

DESKTOP SUPPORT

Columbus, OH

$19.50 - $24.75/hr

Desktop Support Representative Distributed Client Services Location: Columbus,OH Duration:1+ year (with possible extension) Skills Overview Deskside Support Tech. Must be experienced in DESKSIDE ...

Dutech Systems

Desktop Support Technician

Zanesville, OH · On-site

$18.75 - $23.75/hr

Dutech Systems is seeking a Desktop Support Technician to provide onsite technical support for end ... managing IT assets while delivering excellent customer service. Responsibilities : • Install ...

Artech Information System LLC

DESKTOP SUPPORT

Cleveland, OH

$19.75 - $25/hr

DESKTOP SUPPORT LOCATION: Cleveland, OH (you will be offered with the nearby location to place ) Duration:1+years PC SW & HW PD & Break/fix, Win and Mac OS, Mobility device OS, IMAC skills, written ...

Artech Information System LLC

desktop support

Cleveland, OH

$19.75 - $25/hr

DESKTOP SUPPORT LOCATION: Cleveland, OH (you will be offered with the nearby location to place ) Duration:1+years PC SW & HW PD & Break/fix, Win and Mac OS, Mobility device OS, IMAC skills, written ...

Artech Information System LLC

desktop support

Cleveland, OH

$19.75 - $25/hr

DESKTOP SUPPORT LOCATION: Cleveland, OH (you will be offered with the nearby location to place ) Duration:1+years PC SW & HW PD & Break/fix, Win and Mac OS, Mobility device OS, IMAC skills, written ...

Artech Information System LLC

desktop support

Avon, OH · On-site

$18.25 - $23.25/hr

DESKTOP SUPPORT LOCATION: Cleveland, OH (you will be offered with the nearby location to place ) Duration:1+years PC SW & HW PD & Break/fix, Win and Mac OS, Mobility device OS, IMAC skills, written ...

Revel Staffing

Desktop Support Technician

Toledo, OH

$78K - $108K/hr

Desktop Support Technician A healthcare organization is seeking a full-time Desktop Support Technician to support and maintain computer systems, desktops, software, hardware, and peripheral equipment.

E-IT Professionals Corp

Desktop Support

Mason, OH · On-site

$50K/yr

Manage the resolution of all incidents and tickets in accordance with established SLA processes and ... and other desktop productivity tools. * Provide in-room hardware support for meeting rooms ...

Factual Data

Desktop Support

Columbus, OH · On-site

$24 - $29/hr

Desktop Support will assist End Users in resolving computer/network (hardware and software) related ... Manage and resolve help desk tickets efficiently using ticketing systems, ensuring timely response ...

BCforward

Desktop Support

Mason, OH

$20/hr

Works with Suppliers as directed by management 7.May be required to travel to other facilities to ... support 8.May be required to perform other duties as requested, directed or assigned Skills: 1. ...

DYOPATH

Desktop Support Analyst II

Akron, OH

$31.68/hr

DYOPATH is seeking a Desktop Support Analyst II who brings strong troubleshooting abilities ... Experience with device imaging, asset management, MFA, SSO, DNS/DHCP troubleshooting, and hardware ...

New

DYOPATH

Desktop Support Analyst II

Cleveland, OH

$31.68/hr

DYOPATH is seeking a Desktop Support Analyst II who brings strong troubleshooting abilities ... Experience with device imaging, asset management, MFA, SSO, DNS/DHCP troubleshooting, and hardware ...

New

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All JobsDesktop Support JobsDesktop Support Manager JobsDesktop Support Manager Jobs in Ohio

Desktop Support Manager information

See Ohio salary details

$14

$34

$57

How much do desktop support manager jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for desktop support manager in Ohio is $34.39, according to ZipRecruiter salary data. Most workers in this role earn between $22.84 and $45.72 per hour, depending on experience, location, and employer.

What is the difference between Desktop Support Manager vs Help Desk Supervisor?

AspectDesktop Support ManagerHelp Desk Supervisor
CertificationsCompTIA A+, Network+, ITILCompTIA A+, HDI-Support Center Analyst
Work EnvironmentOversees desktop support teams, manages hardware/software issues, strategic planningSupervises help desk staff, handles user tickets, ensures customer service quality
Industry UsageIT departments across various industries, corporate environmentsIT support centers, customer service teams in tech companies

The Desktop Support Manager focuses on managing desktop support teams, strategic planning, and overseeing hardware and software issues. In contrast, the Help Desk Supervisor primarily supervises help desk staff, manages user tickets, and ensures customer service quality. Both roles require similar certifications and are vital in IT support environments, but their scope and responsibilities differ.

What are some typical challenges faced by a Desktop Support Manager and how can they be addressed?

Desktop Support Managers often face challenges such as balancing urgent technical issues with long-term projects, managing a diverse team with varying skill levels, and ensuring high levels of end-user satisfaction. Proactively prioritizing tasks, offering ongoing training, and establishing clear communication channels can help address these challenges. Additionally, building strong relationships with other IT departments and maintaining a customer-focused approach are key to overcoming obstacles and ensuring smooth daily operations.

What Does a Desktop Support Manager Do?

Desktop support managers oversee the operations of the technical support staff in a company dedicated to helping customers resolve issues with their desktop computers. As a desktop support manager, your job duties include administrative tasks such as scheduling staff, supervising and evaluating employees, and using management computer software. The qualifications for a career as a desktop support manager include a bachelor’s degree in information systems technology and management experience. You need excellent technical skills and strong leadership skills to succeed in desktop support manager jobs.

What are the key skills and qualifications needed to thrive as a Desktop Support Manager, and why are they important?

To thrive as a Desktop Support Manager, you need strong technical knowledge of hardware, software, troubleshooting, and a background in IT, often supported by a degree in computer science or related field. Familiarity with ticketing systems, remote desktop tools, and certifications like CompTIA A+, Microsoft Certified Solutions Expert (MCSE), or ITIL is highly valued. Leadership, communication, and problem-solving skills help in managing teams and delivering excellent user support. These abilities ensure efficient IT operations, maximize team performance, and enhance end-user satisfaction within the organization.

What does a Desktop Support Manager do?

A Desktop Support Manager oversees the team responsible for providing technical support to end users in an organization, primarily focusing on desktop computers, laptops, and related hardware and software. They manage support staff, coordinate troubleshooting efforts, and implement best practices to ensure efficient problem resolution. Additionally, Desktop Support Managers develop support policies, handle escalated technical issues, and may assist in planning IT infrastructure upgrades or deployments to meet organizational needs.
More about Desktop Support Manager jobs
What are the most commonly searched types of Desktop Support jobs in Ohio? The most popular types of Desktop Support jobs in Ohio are:
What are popular job titles related to Desktop Support Manager jobs in Ohio? For Desktop Support Manager jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching Desktop Support Manager jobs in Ohio look for? The top searched job categories for Desktop Support Manager jobs in Ohio are:
What cities in Ohio are hiring for Desktop Support Manager jobs? Cities in Ohio with the most Desktop Support Manager job openings:
Desktop Support Manager jobs near you
Infographic showing various Desktop Support Manager job openings in Ohio as of July 2026, with employment types broken down into 90% Full Time, 4% Part Time, 4% Contract, and 2% Nights. Highlights an 13% Physical, and 87% Remote job distribution, with an average salary of $71,529 per year, or $34.4 per hour.

Desktop Support

MSR Cosmos

Avon Lake, OH • On-site

$18.50 - $23.50/hr

Contractor

Posted 23 days ago

Job description

Role: Desktop Support
Location: Avon Lake, OH
Duration: Long Term
 
Skills:
Desktop Support with strong Windows skills
 
Thanks
Ramesh